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Account locked up and waiting for 24h didn't work

I met the same problem as https://support.mozilla.org/en-US/que.../1191123 I have read this https://support.mozilla.org/en-US/kb/forum-response-firefox-sync-verifica... I… (διαβάστε περισσότερα)

I met the same problem as https://support.mozilla.org/en-US/que.../1191123

I have read this https://support.mozilla.org/en-US/kb/forum-response-firefox-sync-verifica...

I have tried waiting for more than 24h, not working, and submitted a request at Bugzilla (maybe it's because I didn't write the request in the right way so I haven't got response yet).

I have some so many bookmarks in my firefox account and passwords in my lockwise account. Please help me out, my account email is xxxxxxxxxx@xx.xxx

(email address phone number removed by moderator; please do not post personal information on a public website)

Ερώτηση από 1319324245 1 έτος πριν

Απάντηση από 1319324245 1 έτος πριν

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logins and passwords add-ons bookmarks

Yesterday I reseted my pc and once I was able to get in and reinstall Firefox I did. Once signed in usually everything is there. I might have rearrange a few add-ons but … (διαβάστε περισσότερα)

Yesterday I reseted my pc and once I was able to get in and reinstall Firefox I did. Once signed in usually everything is there. I might have rearrange a few add-ons but its good to go but not this time. Everything was gone. My passwords, add-ons and bookmarks.

Ερώτηση από destroyerofjericho 1 έτος πριν

Απάντηση από FredMcD 1 έτος πριν

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Reset Firefox password -> Lost paswords

I reset my password on my firefox account and lost all my bookmarks, passwords etc. I didn't know it would be lost. Now I have remembered the old password. Is it possible… (διαβάστε περισσότερα)

I reset my password on my firefox account and lost all my bookmarks, passwords etc. I didn't know it would be lost. Now I have remembered the old password. Is it possible to recover the old data (firefox sync)?

Ερώτηση από pantuniestal 1 έτος πριν

Απάντηση από FredMcD 1 έτος πριν

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Latest Windows update killed Firefox - HELP

After the latest Windows update, I can't sign into Sync, open websites, access my Firefox home, or search my tabs. There is a limited view of tabs upon opening Firefox. … (διαβάστε περισσότερα)

After the latest Windows update, I can't sign into Sync, open websites, access my Firefox home, or search my tabs. There is a limited view of tabs upon opening Firefox. UPDATE: the limited tabs are mostly opening. Everything else has not remedied.

Ερώτηση από zaxusc 10 μήνες πριν

Απάντηση από zaxusc 10 μήνες πριν

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Primary password reset on 90.0.2 goes intoo a loop

When I try to reset the primary password, I can get a new password - the only problem is that this new password is not accepted when I try set a new login into a web site… (διαβάστε περισσότερα)

When I try to reset the primary password, I can get a new password - the only problem is that this new password is not accepted when I try set a new login into a web site. It looks like there are two different passwords: one for "Firefox Accounts" and one for "Firefox Logins". How to reset the latter one when they differ. There is a kind of deadly embrace! Not to forget that the access to the support can be on the same email address with a totally different password.

Is a start from scratch with a completely new profile a possible solution?

Ερώτηση από phil.vrst 9 μήνες πριν

Απάντηση από phil.vrst 9 μήνες πριν

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Cannot sign in to Firefox account when VPN is active

Hi, I'm not able to to sign in to my Firefox account when my VPN is active. Is there anything I can do about it? Any help is very much appreciated! Thank you! … (διαβάστε περισσότερα)

Hi,

I'm not able to to sign in to my Firefox account when my VPN is active. Is there anything I can do about it?

Any help is very much appreciated! Thank you!

Ερώτηση από thw24 1 έτος πριν

Απάντηση από schnrl 1 έτος πριν

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Synced Tabs disappeared - is there a way to restore?

Up until recently I was using a 11 year old laptop that was slowing dying. I was finally able to acquire a new computer and get it up and running just before an accident… (διαβάστε περισσότερα)

Up until recently I was using a 11 year old laptop that was slowing dying. I was finally able to acquire a new computer and get it up and running just before an accident (as if out of a comedy movie - the roommate's cat knocked a full bowl of cereal onto the old laptop) effectively destroyed the old machine. Thankfully, Firefox Sync meant that everything I had been working on appeared when I got the new machine fully functional...until I logged on to Firefox this evening to find my Synced Tabs empty with just a "Want to see your tabs from other devices here? Connect Another Device" message.

The old device is toast...I don't know if it will even turn on again, much less function enough to sign into Firefox. Synced Tabs was also working just fine for a solid week until it just up and disappeared. Is there some way to restore these? I know it's my fault for relying/expecting Sync to always be there and not backing up the links I had open immediately, and this is a mistake I won't make again...but I'd really love to not lose everything I had open.

Thank you very much in advance for any help or suggestions.

Ερώτηση από MBramnik 1 έτος πριν

Απάντηση από Shashank Shekhar 1 έτος πριν

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After reinstalling the windows, firefox sync is not working.

Hi, I am using firefox for long time with windows 10. Today I just installed new windows 10 and logged in with previous account but I am not getting any bookmark or pass… (διαβάστε περισσότερα)

Hi,

I am using firefox for long time with windows 10. Today I just installed new windows 10 and logged in with previous account but I am not getting any bookmark or password anything. just a fresh browser. Please help me

Regards, Munna

Ερώτηση από hejbul.tawhid 1 έτος πριν

Απάντηση από cor-el 1 έτος πριν

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Dropping from Beta to release channel

I am stuck between two machines and can't stay on beta updates anymore because FF won't let me sync my profiles anymore. If I can't migrate my beta channel profile to t… (διαβάστε περισσότερα)

I am stuck between two machines and can't stay on beta updates anymore because FF won't let me sync my profiles anymore.

If I can't migrate my beta channel profile to the release channel, how can I quit beta updates until the release channel catches up to me?

FF preference selected is 'download updates but let me install them' but really there is no choice. It installs and next opening of FF it is automatically installed. I already changed about:config preference for update channel to 'release' but FF merrily kept on with beta channel updates.

I need my beta channel profile customizations--varied management of permissions and add-ons and passwords on dozens of sites, customizations to stop the blinking and autoplay and movement and noise.

But: FF won't let me keep them if I go back to release.

So: how can I force FF to stop updating while the release channel catches up?

Mac/Mojave Beta channel 80.something, need to sync with release channel 79

Ερώτηση από Foxfree99 1 έτος πριν

Απάντηση από cor-el 1 έτος πριν

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Dumb sync

Deleted previous account, created new. Idiotically, I can access new account in Chrome but not in FF. FF continually displays deleted account email address despite clear… (διαβάστε περισσότερα)

Deleted previous account, created new.

Idiotically, I can access new account in Chrome but not in FF. FF continually displays deleted account email address despite clearing cache, and when I attempt to "use a different account" - the new active account - the result is as in the screenshot. It does not accept the address.

Ερώτηση από Jason 1 έτος πριν

Απάντηση από jscher2000 - Support Volunteer 1 έτος πριν

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pair or sync 2 computers firefox - all open windows and tabs possible?

Hi! I have 2 apple computers running high sierra with updated versions of Firefox. The "laptop" has all my current work on it in Firefox using 7 browser windows with 60 t… (διαβάστε περισσότερα)

Hi! I have 2 apple computers running high sierra with updated versions of Firefox. The "laptop" has all my current work on it in Firefox using 7 browser windows with 60 tabs open. How do I get all that to open on the other computer "desktop?" On the desktop, the Firefox "synced tabs" sidebar is open and showing all the laptop open tabs...

I am logged into the same Firefox account on both computers which have different names in my Firefox account.

THAAANKS!!!

Ερώτηση από freedonspark 1 έτος πριν

Απάντηση από cor-el 1 έτος πριν

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Can't sign in to Firefox Account

I switched from Chrome to Firefox recently, but am unable to sign in to my Firefox Account (whilst using Firefox). I'm on 88.0 (64-bit) on the latest public release of ma… (διαβάστε περισσότερα)

I switched from Chrome to Firefox recently, but am unable to sign in to my Firefox Account (whilst using Firefox). I'm on 88.0 (64-bit) on the latest public release of macOS.

Whether I try to sign into Firefox Sync using Firfox's menu or Preferences screen, or try to load accounts.firefox.com — just nothing happens: in the browser, the Sign In button doesn't do anything, and trying to load the URL I just get a blank screen. If I go to https://support.mozilla.org/en-US/fxa/authenticate, and click the 'Continue with Firefox Accounts' button, again - nothing happens.

I've rebooted my machine, disabled my VPN, and disabled any add-ons which might conflict. I'm posting this question having signed in via Safari, so I know my account works and my network connection is okay.

I couldn't find any Help articles. Does anyone have some suggestions I could try please

Ερώτηση από accs 1 έτος πριν

Απάντηση από accs 1 έτος πριν

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i forgot my password but is still connected to the account, is there a way so i can transfer the sync data to a different profile or change my current account password so i wont lose my sync data?

is there a way so i can transfer the sync data to a different profile or change my current account password so i wont lose my sync data? inside my current firefox account… (διαβάστε περισσότερα)

is there a way so i can transfer the sync data to a different profile or change my current account password so i wont lose my sync data? inside my current firefox account i have tons of data i would rather not lost so please tell me a way to keep all my data

Ερώτηση από tim 11 μήνες πριν

Απάντηση από ·´¯`·...¸>-)))º> ~dbben 11 μήνες πριν

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Firefox reinstalled by itself and deleted all old data

Hi guys, Yesterday when I found that Firefox was updated and reinstall a new version by itself and the problem is that it deleted all old data (passwords, cookies, prefer… (διαβάστε περισσότερα)

Hi guys, Yesterday when I found that Firefox was updated and reinstall a new version by itself and the problem is that it deleted all old data (passwords, cookies, preferences...) and I did not find the folder "old firefox data" on my desktop. Is there a way to get back all those data please?

Many Thanks

Ερώτηση από Maher 11 μήνες πριν

Απάντηση από FredMcD 11 μήνες πριν

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Seperate accounts for work / private email issue

Hi team! I´ve been using my private account also as an office account for my work laptop for over 1.5 years now. Now I wanted to split these things and create a second ac… (διαβάστε περισσότερα)

Hi team! I´ve been using my private account also as an office account for my work laptop for over 1.5 years now. Now I wanted to split these things and create a second account via following routine:

primary account was mp.*§$%@gmail.com I added my office email as secondary email: mwo*"§$@company.com I changed secondary to primary email and deleted the mp.*§$%@gmail.com from the account

Now i wanted to create a new account with mp.*§$%@gmail.com for my private things but I only get the login screen to type in my password, so there is no chance to create a new one with my private email.

Could you please give me any hints on this?

Thanks in advance!

PS: yesy the private email with smth like "+firefox" would work, but I want to keep things clean and memorable.

Ερώτηση από mwolfger 9 μήνες πριν

Απάντηση από mwolfger 9 μήνες πριν

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Can't sync my data

Hello. I have been using firefox for a quite while now, I have LOTS of critical data linked to my firefox account (all the passwords, important bookmarks for work, etc) I… (διαβάστε περισσότερα)

Hello.

I have been using firefox for a quite while now, I have LOTS of critical data linked to my firefox account (all the passwords, important bookmarks for work, etc)

I completely formatted and reinstalled windows on my pc because it had software issues that made it impossible for me to use my pc, after that I installed firefox , but forgot password for my firefox account, so I reset it with my mail, but now I can not sync to my very important older data that I desperately need.

Is there any way I can recover my data? Please, it is very important for me.

you can check that all the activities happened from same IP address, and that I searched for "windows 7 iso file" using duckduckgo right before I requested password reset


thank you in advance.

Ερώτηση από gigimakatsaria 6 μήνες πριν

Απάντηση από FredMcD 6 μήνες πριν

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Firefox seemed to "sync" the DisableAppUpdate policy from a Windows public comp to my Linux personal comp. I don't want that.

I normally use Firefox desktop on my Linux computer. Last week, I started using it on a public computer running Windows. I installed Firefox Portable and then logged/sync… (διαβάστε περισσότερα)

I normally use Firefox desktop on my Linux computer.

Last week, I started using it on a public computer running Windows. I installed Firefox Portable and then logged/synced into my Firefox account on this Win computer. I noticed that in the Firefox Portable Windows “about:preferences” page, it says “Your browser is being managed by your organization”, which links to about:policies. In that “about:policies” page, it shows this https://i.imgur.com/JmD8nXg.png Policy Name: DisableAppUpdate Policy Value: true. Now I’m back on my Linux desktop computer and it also has this “managed by your organization” message in “about:preferences” and the same “about:policies” stuff. In other words, it appears that this policy was copied from the Windows public computer to my personal Linux computer. I don’t want that.

How can I undo this? And how can I block this sort of policy syncing?

Ερώτηση από Mozilla cheese 4 μήνες πριν

Απάντηση από jscher2000 - Support Volunteer 4 μήνες πριν