Φόρουμ υποστήριξης - Firefox

I'm a university student using a website called canvas to access my uni information and work. Today, whenever I would open a module, the page wouldn't load, meaning that I couldn't access that information at all (refreshing, restarting, and completely turning off my computer did not help). I can access these pages when I checked with microsoft edge, similarly I could access these pages when I accessed them with my laptop (also using Mozilla). The main difference between my pc and laptop is that I had just, today, updated my PC to the latest windows update (2024-05 cumulative update for windows 11 version 23H2 for x64-based systems). I'm not entirely sure if it's a Mozilla problem, but im guessing that something funky is happening to my browser with the latest windows update. I have attached pictures to show whats happening / not happening .

It started today.

I can no longer sign into X if I have my Firefox browser setting "Never Remember History" enabled.

If I enable "Remember History" I can log in to X.

This has never been an issue before and is a bit frustrating.

I am getting to the end of my tether with Firefox. I have used it for years but the increasing issues are driving me to distraction.

It will not display comments on the Daily Mail UK website, The Telegraph UK site and the screen is scrambled if I try to use Ebay Philippines. I am not a computer expert but I have tried to follow other peoples suggestions with no luck.

I cant see the point of persisting with FireFox unless these issues are rectified.

Any suggestions would be very welcome.

As of Wednesday afternoon my internal/system mic and speakers are no longer working with FireFox. Geek Squad says it's a problem with FireFox. I'm running Win11 on a Dell laptop that's about a year old. Firefox is up to date, and Windows should be as well.

Video is stuttering with latest update. This just started today, Ma7 17, 2024. I went to a different browser to confirm that it is firefox. This confirmed the issue. I checked the settings and I have selected everything as indicated in the help files. I tried turning off enhanced tracking function and I selected allow video and audio auto play. It still happens

Firefox browser doesn't load youtube's content, showing only grey for videos and text. The browser console shows a number of errors (I've attached a screenshot of the console). Even playing a YouTube video linked from a web site plays only that video. All other content is greyed out. Safari loads YouTube without problem. iMac 2017 OS is up to date, as is Firefox. What do the errors mean, and is it a problem with my settings? Thank you for any help

Hi there,

I read books using Amazon Kindle's cloud log in. After installing Firefox 126, I am no longer able to open books on my last page, I cannot turn pages or even open my notes. I tried using Kindle cloud on other browsers and everything works fine.

Any idea why my Kindle cloud functions are not working on Firefox?

Firefox updated last night while my headphones were plugged in. Now I cannot get website audio through the headphones in Firefox. None of the solutions from help forums have worked. Audio settings seem fine and headphones work on other browsers.

I have enabled my new Theme but it keeps defaulting back to my old Theme. I have tried closing Firefox and opening new tabs. Opening a new tab also changes it back to the default theme. I have sent an image of the old theme. The new theme is Aurora Australis. And the second image shows this Theme enabled. What gives? Carl

I was having issues with my laptop so I decided to do a System Restore to a previous date. Once completed, I opened Firefox and tried to restore previous sessions, but none were found. I also noticed that the shortcuts were blank, possibly uninstalled. I clicked on shortcuts and nothing opened. I downloaded Firefox again and reinstalled, but now I cannot restore my previous sessions. I tried to restore going to History>Manage History>Import and Backup>Restore>Choose File and selecting previous.jsonlz4 and recovery.jsonlz4 file with a date from last month, but again nothing happens. I searched around for answers, but only came across instructions to compress jsonlz4 file and decompress using mozlz4 without any instructions on how to use it.

What else can I do?

Running Firefox 126.0, which Firefox' About link says is current. Dell laptop running (current) Win10 Pro.

As recently as last Wednesday (15 May 24), everything was normal. Since yesterday (16 May), on the Wall Street Journal site, after I have logged in, I no longer have access to articles' comment threads. The Show Conversation button shows 0 comments (which is erroneous), and when I click the button, it changes to Hide Conversation (which is normal), but nothing else happens--just white space and no comments or comment text entry field.

On Fox News, the comment thread doesn't display, and there's not even displayed a link to a comment thread. Until yesterday, the thread normally displayed, but required login to comment. Since yesterday, logging in changes nothing: the comment thread still doesn't display at all.

On X (nee Twitter), when I click the login icon, I get the usual login box--but it's solid black with only a rotating arrow signifying "loading." It never finishes loading. An added fillip: X, as recently as last Wednesday, displayed in its usual black text on a white background. Now it displays as white text on a black background. I can click on X links sent to me and get that particular X post to display, but I cannot log in.

When I go to those sites in Edge, everything behaves normally: I have access to comment threads, and I can log in to X. One exception: X displays as white text on a black background on Edge, also. This doesn't seem to be an X thing, though; on my wife's laptop (Firefox 126.0), running WIn11Pro, her X display is the "normal" black text on white background.

I haven't changed any settings in Firefox. I do have a couple of ad blockers, and I've turned those off, one at a time and both together; that had no effect.

How can I get things back to normal in Firefox?

Thanks

Eric Hines

When scrolling down through the YouTube home page, the current tab will crash and end up as a small window near the bottom right of the screen with a totally blacked out screen in that small window.

Only solution is to close that little window and open YouTube in a new tab... which will eventually crash the same way.

I have disabled the tracking shield for Youtube.com Problems are even worse with the tracking shield enabled.

These type of problems started with version 125. I hoped things would be resolved with 126 but problems still persist. Other websites have issues as well. Mostly with image displays such as on carfax.com when trying to view photos of cars with their photo scroller widget.

I'm not having these problems with the Edge browser.

Recently, a PDF file/form I have used for several years won't accept keyboard inputs within certain boxes/fields. The PDF is an odometer statement from the Michigan Secretary of State. I am able to complete all fields except for the 6 separate odometer boxes. I can move the cursor to each box but when I go to type a number, nothing shows up. I have used Firefox in the past while completing this PDF form without any problems. I have tried filling in the odometer boxes using various versions of Windows (7, 8.1, and 10) and various versions of Firefox (126, 115, and 109), but none of them will allow me to enter the numbers. As a test, I downloaded Microsoft Edge and Google Chrome, and both of those browsers allowed me to fill in the odometer boxes. I've included a link to the PDF form. Thank you. https://www.michigan.gov/-/media/Project/Websites/sos/27lawensn/bdvr108.pdf?rev=06163b4451824c1f95802801f7776abc

Hi Firefox. I have been using Firefox since the 90's. I love the feature that you can save a url complete with that website name, icon, and colors. My desktop is very colorful. I just did an update on Firefox in the last two days. Lets just call it the last update. After the last update an hour ago I just received a notification that Malwarebytes blocked what the call Malvertising. As I said, I have been using Firefox since the 90's as my default browser and I have never seen this before on any browser. There were an few short periods in the last few months when Firefox would just lock up my pc, and I switched browsers to Chrome. But as soon as you corrected the issue, I switched back to Firefox. I got to admit that this Malvertising notification has disturbed me a little. I have Edge, Chrome, and Opera browsers installed as well but I like you the best. Please explain to my why I got this notification from Malwarebytes. BTY, Malwarebytes found a keylogger in my PC that Eset, and Windows Defender scans did not find. So, I am a fan of Malwarebytes as well. I downloaded the Malwarebytes notification of the Malvertising Notification into .txt format, but the button below this says images. If I can send it, and you want it, just let me know.

Hello,

After reading just a few questions and their answers here I realize that I'm never going to learn everything I need to know to feel comfortable or even enjoy using my desktop computer. As for my cell phone, I've never liked using it and unless someone helps me learn how to use all the available features in Firefox (plus everything else in a smart phone which I call that stupid phone) then I will probably end up throwing it in the garbage and will sit in waiting rooms reading a book or magazine instead of doing whatever it is everyone else is doing on their phones. Most likely they're texting which I just learned how to do a few months ago. I never thought texting was necessary for me to know but now it seems to be the only way my adult children keep in touch these days.

How can I possibly learn everything I can or should do with Firefox? I barely know how to use all the basic features even though I've used Firefox for years. Your updates come so frequently that I will never be able to catch up! Why don't you offer some courses strictly for seniors who need a lot or even just a little bit of guidance when it comes to tackling technological issues? I dislike new technology but we have to use it, don't we? So, make life easier for us older folks and offer a few virtual courses to help us learn what we need to know. Come on Mozilla you can do it. You offer the technology now show us how to use it!

Thank you.