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Some issues I encounter everytime

The settings i saved just keep resetting at least once every two weeks, it's so hassle to change it back again to my preferred settings. e.g. Using Google as my default s… (διαβάστε περισσότερα)

The settings i saved just keep resetting at least once every two weeks, it's so hassle to change it back again to my preferred settings. e.g. Using Google as my default search engine, but after some time, it will reset as "Browser default" and the engine will change to Yahoo; It also happen when using a custom url. Just keep resetting!

Another issue I encounter: When I change the resolution of a video I'm watching on Youtube (from 720p to 1080p or above), it suddenly gets laggy; you can hear the audio from it but the visual itself gets laggy.

Hope you can fix it, Thank You!

Ερώτηση από Kens 1 έτος πριν

Τελευταία απάντηση από Kens 1 έτος πριν

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Print dialog - It aint broke, so don't fix it. Bring back option for the default to system print dialog

Please bring back the option to let the system print dialog be the default. There's no need to fix what's not broken. I dislike the new FireFox dialog. I like and am used… (διαβάστε περισσότερα)

Please bring back the option to let the system print dialog be the default. There's no need to fix what's not broken. I dislike the new FireFox dialog. I like and am used to the system print dialog, it works, does what I want, and it should be brought back for consistency with other applications.

I could previously fix this in about:config, but that option is now ignored.

I understand the desire to try something new, but it makes no sense to improve on what already works. And, to remove the about:config option means your imposing your will on me. FireFox never felt like an imposition before, this is like something I'd expect from Apple, not Mozilla.

Please bring back my choice and make it an easy configuration checkbox, no about:config voodoo.

Thanks!

Ερώτηση από DavidOrDave 1 έτος πριν

Τελευταία απάντηση από Paul 1 έτος πριν

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Restore lost extensions (after using "Troubleshoot mode")

After experiencing some problems (saved tabs being empty, menus gone etc.) I read about restarting into troubleshoot mode ("Help"-"Troubleshoot mode" menu) which solved t… (διαβάστε περισσότερα)

After experiencing some problems (saved tabs being empty, menus gone etc.) I read about restarting into troubleshoot mode ("Help"-"Troubleshoot mode" menu) which solved those problems (I believe "Troubleshoot mode" might be the same as "Refreshing" Firefox, from what I've read -correct me if I'm wrong) . I'm on Firefox 98.0.2 on a Mac.

Following that I quit Firefox and opened it again the normal way which I assume means it went into the normal mode as before, but I realized all my extensions were gone! Reading through some older postings I see they're in a profile named "legacy_BAK.profile", and in addition I have recent Time Machine backups, so any files aren't lost, but I guess the simplest way to fix this is to re-install my extensions -but most extensions (inside the "extensions" folder within the profile folder) only have a cryptic numbered name with and .XPI extension. So how can I find out which extensions I used to have, and better yet -is there a quick way to just install everything back again with a single click (installing it from the legacy profile folder, or just moving something over to the new folder etc.)?

Ερώτηση από MLA 1 έτος πριν

Τελευταία απάντηση από MLA 1 έτος πριν

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Drag and Drop PDFs and Office files not working in Outlook

Hi, there! I was able to drag and drop directly from my dropbox to outlook in firefox as of Friday. This morning, I can no longer do that. I'm only trying to attach docum… (διαβάστε περισσότερα)

Hi, there! I was able to drag and drop directly from my dropbox to outlook in firefox as of Friday. This morning, I can no longer do that. I'm only trying to attach documents (PDF, Office docs) to email in Outlook, and it still works in other browsers like Safari, jut not on Firefox. I need help getting the option to work again. I am on a MAC 10.13.6 with the latest Firefox updates. I thought it might be my computer but with it working in other browsers, I wanted to see if I could get it fixed here. Thanks!

Ερώτηση από elizabeth19 1 έτος πριν

Τελευταία απάντηση από jscher2000 - Support Volunteer 1 έτος πριν

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Right click copy phone number - feature request

Good Day, Firstly thank you for maintaing such a awesome browser!! :) I would lik to add a feature request. Ive googled and searched the get help form and dont seem… (διαβάστε περισσότερα)

Good Day, Firstly thank you for maintaing such a awesome browser!! :)

I would lik to add a feature request. Ive googled and searched the get help form and dont seem to find any solution.

When i right click on an email i get the option to copy the email to my clipboard ("Copy email address"). But if i right click on a phone number link i dont get a "Copy Phone Number" option. I have to resort to "Copy link" which copies "tel:000000000". This is very frustrating when i have to copy alot of info from a wordpress order to the courier companies website. I first have to copy the link and paste it in a new tab so that i can then only select and copy the number part.

Can anyone please direct me to a option to enable or a addon to add.

Thank you so much :)

Ερώτηση από zbuihkvdchsjmiytxz 1 έτος πριν

Τελευταία απάντηση από Terry 1 έτος πριν

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Why are the letters on websites all jumbled and unreadable?

Why are the letters on websites all jumbled and unreadable? I have tried EVERY option that I can find, from allowing pages to choose their own fonts (in Preferences) to t… (διαβάστε περισσότερα)

Why are the letters on websites all jumbled and unreadable? I have tried EVERY option that I can find, from allowing pages to choose their own fonts (in Preferences) to trying to delete Helvetica, to unchecking :Use recommended performance settings" in Preferences. Nothing works and I have just about ready to move everything over to Safari. I need tech support help now!!!

Ερώτηση από parcreate 1 έτος πριν

Τελευταία απάντηση από cor-el 1 έτος πριν

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I updated to Firefox 99.0 and then my icloud Mac Mail won't work.

I updated to Firefox 99.0 yesterday, and ever since then, I cannot login to my icloud Mac Mail. I've spent hours on the phone with Apple customer support and they can't … (διαβάστε περισσότερα)

I updated to Firefox 99.0 yesterday, and ever since then, I cannot login to my icloud Mac Mail. I've spent hours on the phone with Apple customer support and they can't fix it. I can login to my Mac Mail via icloud.com when using a browser, but not on my computer itself. I think it's related to the 99.0 update (just based on the timing) but Apple isn't sure. My OS is High Sierra (10.13.6). Has anyone had a similar experience after updating? Any suggestions? Does Mozilla have a customer support number that I can call and talk to someone? I couldn't find a phone number under Contact Us. Thanks for the help!

Ερώτηση από dfb9165 1 έτος πριν

Τελευταία απάντηση από jonzn4SUSE 1 έτος πριν

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Did Not Connect: Potential Security Issue

Hello, I've been unable to access google mail/drive recently, w error code SEC_ERROR_UNKNOWN_ISSUER and certificate issuer CISCO. i don't have any antivirus software, I'v… (διαβάστε περισσότερα)

Hello, I've been unable to access google mail/drive recently, w error code SEC_ERROR_UNKNOWN_ISSUER and certificate issuer CISCO. i don't have any antivirus software, I've tried resetting the proxy, clearing cache, reinstalling Firefox, nothing works. If this continues I'll have to definitely move to another browser - with which I have no problem accessing those sites... Help please? Thanks

Ερώτηση από fannyvessaz 1 έτος πριν

Τελευταία απάντηση από fannyvessaz 1 έτος πριν

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Existing profiles are not usable with newest version (99.0.1). A bookmarks and data appear lost.

When newest FF version opens, it cannot see any of the data that is in each of my three older profiles. I've switched to each one and each one appears empty with the new … (διαβάστε περισσότερα)

When newest FF version opens, it cannot see any of the data that is in each of my three older profiles. I've switched to each one and each one appears empty with the new version. Is there some new step to take in this version when switching profiles? How to bring an older version of Firefox and older profiles from Backup to replace what's now unworkable... and regain my important data? Thank you for your timely, much needed help.

Ερώτηση από roning5 1 έτος πριν

Τελευταία απάντηση από FredMcD 1 έτος πριν

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Opening Firefox

I think someone tried to hack my account. I was stupid enough to order a product online and give all my info. Firefox locked me out. I can't log in. I changed my passwor… (διαβάστε περισσότερα)

I think someone tried to hack my account. I was stupid enough to order a product online and give all my info. Firefox locked me out. I can't log in. I changed my password but can't let Firefox know I did. I REALLY need to get back in to Firefox! I trust it and don't trust the other browsers!

Ερώτηση από skyhorse3593 1 έτος πριν

Τελευταία απάντηση από cor-el 1 έτος πριν

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Javascript and address bar vs. search/"Awesome Bar"

To Whom It May Concern: Hello. I am writing because I have used the blog/search, and the answers do not work. I am trying to ascertain how to: I. Ensure Javascript is o… (διαβάστε περισσότερα)

To Whom It May Concern:

Hello. I am writing because I have used the blog/search, and the answers do not work. I am trying to ascertain how to:

I. Ensure Javascript is on. (The blog told me to type settings.config directly into the address bar.)

II. Type a web address in and go to it directly rather than having it always search via the preferred search engine (DuckDuckGo). It offers me every option in the Awesome Bar drop down menu (Facebook, Google, Wikipedia, etc.) except going directly to a website. I have already tried turning off the default, "Use the address bar for search and navigation," and switched to "Add searchbar in toolbar." Both still automatically search with DuckDuckGo and do not give any option to go directly to a website. This is incredibly frustrating! I don't want Awesome Bar; I just want an IP bar. What happened to plain old-fashioned Internet browsing, please?

Thank you for advising. I cannot contact Harvard IT about their website requiring Javascript until I ensure that Javascript is enabled.

Pax, Aaron

Ερώτηση από aml.x 1 έτος πριν

Τελευταία απάντηση από jscher2000 - Support Volunteer 1 έτος πριν

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User and passwords no longer working in some sites after refresh

Hi there, After a Firefox Refresh, one site I used to access everyday does not accept my user Id/password anymore. The site did not return any warning message like wrong… (διαβάστε περισσότερα)

Hi there,

After a Firefox Refresh, one site I used to access everyday does not accept my user Id/password anymore. The site did not return any warning message like wrong password. It just doesn't go trough when I hit 'enter'.

The same user/pw is still working well in Chrome. I asked for help on the site I could not access, but they have no issues like mine, and his system is regularly on.

I have already cleared all my history, cookies, everything. I have installed Firefox again. Nothing.

Any idea? Thanks

Ερώτηση από edubling 1 έτος πριν

Απάντηση από FredMcD 1 έτος πριν

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Possible bug - Strange, unprompted pop-up containing autofill entry data

Hi, I don't know exactly what this issue is, but I've attached a screenshot of my issue and I'll try to describe it as best I can. Last night, I was browsing a local new… (διαβάστε περισσότερα)

Hi, I don't know exactly what this issue is, but I've attached a screenshot of my issue and I'll try to describe it as best I can. Last night, I was browsing a local news website (Fox 10 Phoenix) and had multiple tabs open from that site and others. When I switched to any of the Fox 10 tabs, a little box would pop-up in the upper-left hand corner and it contained 4 lines of my saved autofill entry data (2 email addresses, phone number, and a username). I had never visited this particular site before, and I didn't notice any boxes that Firefox would've tried to prompt me with autofill.

This is the first and only time I've ever noticed this behavior. It only appeared on the Fox 10 tabs and it happened on all 3 tabs. I could select one of the entries in the box and that also made it disappear, but I couldn't find where it was trying to autofill. Otherwise, it remained on the screen until I would scroll and then it disappeared and would not reappear if I returned to the original position. It did reappear if I changed tabs and came back. It was also the same 4 autofill entries each time.

Is this a Firefox bug or anything else I should be concerned about?

Thanks

Ερώτηση από matthew.miller 1 έτος πριν

Τελευταία απάντηση από cor-el 1 έτος πριν

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I changed my home page by mistake. How do I get it back?

I changed my home page by mistake. It was yahoo.com. Now it is "Sponsored Search by Quick Forms." How do I get rid of it? … (διαβάστε περισσότερα)

I changed my home page by mistake. It was yahoo.com. Now it is "Sponsored Search by Quick Forms." How do I get rid of it?

Ερώτηση από hollemanea 1 έτος πριν

Τελευταία απάντηση από FredMcD 1 έτος πριν

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check boxes dont' click

I was on a website last night to pay property taxes and the check box won't click. had to switch to safari. Had issues with tax act with the same similar problems. firefo… (διαβάστε περισσότερα)

I was on a website last night to pay property taxes and the check box won't click. had to switch to safari. Had issues with tax act with the same similar problems. firefox 99.0.1 OS 10.13.6

Ερώτηση από slage1 1 έτος πριν

Τελευταία απάντηση από FredMcD 1 έτος πριν

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Amazon.com

When I load Amazon.com, the webpage is a lot of text and random pictures. Amazon's layout is broken. I loaded the same page in Chrome and Safari without a problem. I rein… (διαβάστε περισσότερα)

When I load Amazon.com, the webpage is a lot of text and random pictures. Amazon's layout is broken. I loaded the same page in Chrome and Safari without a problem. I reinstalled Firefox 99.0.1 without any improvement. Please fix.

Ερώτηση από stolenfire1 1 έτος πριν

Απάντηση από cor-el 1 έτος πριν

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drag n drop not working with outlook emails.

with firefox, drag and drop for attachments is not working using macOS High sierra, and outlook emails. It works ok in Chrome but I dont want to change over. I deleted ca… (διαβάστε περισσότερα)

with firefox, drag and drop for attachments is not working using macOS High sierra, and outlook emails. It works ok in Chrome but I dont want to change over. I deleted cache and cookies and restarted. It worked ok for a while but stopped working agaiin.

Ερώτηση από angelconch2 1 έτος πριν

Τελευταία απάντηση από jonzn4SUSE 1 έτος πριν

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Passwords lost and cannot be saved anew after "refresh"

We got an alert when opening Firefox on our iMac yesterday suggesting we "refresh" and that bookmarks and saved passwords would not be affected. After the refresh, bookma… (διαβάστε περισσότερα)

We got an alert when opening Firefox on our iMac yesterday suggesting we "refresh" and that bookmarks and saved passwords would not be affected. After the refresh, bookmarks were retained but all passwords wiped out. Further, as we painstakingly looked up or created new passwords on sites and entered them, the usual Firefox alert would come up asking if we wanted to save the new log-in, user name and password on each site, we'd select "yes" and then find none of them saved. Can anyone advise us? We're rebuilding our saved passwords on Chrome now but have had Firefox as out primary browser for over a decade.

Ερώτηση από michaellouiswells 1 έτος πριν

Τελευταία απάντηση από FredMcD 1 έτος πριν

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really mozilla?

I received an email from mozilla@m.mozilla.org. Is that legit? (I am wondering, why the m.mozilla?) It seemed legit and looked like it, when I clicked forward thanks much… (διαβάστε περισσότερα)

I received an email from mozilla@m.mozilla.org. Is that legit? (I am wondering, why the m.mozilla?) It seemed legit and looked like it, when I clicked forward thanks much I did the offered authorization scan, but then became scared to proceed with the 2 step authorization

Ερώτηση από terryhertz1949 1 έτος πριν

Τελευταία απάντηση από Paul 1 έτος πριν