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Bankid and Error code BID-5000

When logging in to the online bank at DNB with Bankid, this error appears: "A communication error has occurred. We are experiencing a communication error between your br… (διαβάστε περισσότερα)

When logging in to the online bank at DNB with Bankid, this error appears:

"A communication error has occurred. We are experiencing a communication error between your browser and the user site. The reason may be slow internet or problems with your browser. Try again in a little while. You can also try to delete cookies and browser data in your browser or try a different browser. Error code BID-5000 Reference DXP4VKOE Date 12/06/2024"

No other browsers show this error. I've tried Edge, Chrome, Vivaldi, Brave, CC Cleaner. The error starts after version 125.0.3. Today a new version 127.0 arrived. The same error appears.

I have uninstalled the latest version and reinstalled version 125.0.3. Then no error message appears. I have deleted cookies and browser data, but the error message persists. To your info, I've tried also on other PC's and the same Firefox version, and the same errormessage appear.

I look forward to you having a solution to the problem, otherwise I will have to use browsers that do not show this error. As I prefer Firefox, I don't want to use other browsers. But if the bug can't be identified and fixed in newer versions, I'm not happy with firefox and will use other browsers..

Ερώτηση από eiroed 10 ώρες πριν

Τελευταία απάντηση από NoahSUMO 9 ώρες πριν

Session lost after update

session is completely gone. I tried to restore it via various help articles and forum posts but without success. I see a stg-backups-ff-126.0.1 fodler in my download fo… (διαβάστε περισσότερα)

session is completely gone. I tried to restore it via various help articles and forum posts but without success.

I see a stg-backups-ff-126.0.1 fodler in my download folder which contains information about tabs that I had open. But I don't know how to use firefox to use that file.

I alos tried to the \sessionstore-backups folder with files named like "previous.jsonlz4" but I do not get the menu option for restoring a session.


from a file named "error-sessionrestore-1718212432477.txt": 1718212432149 SessionStore ERROR The session file is invalid: : TypeError: state.windows[0] is undefined(resource:///modules/sessionstore/SessionStore.sys.mjs:1163:11) JS Stack trace: initSession@SessionStore.sys.mjs:1163:11 onBeforeBrowserWindowShown/<@SessionStore.sys.mjs:2035:35

Ερώτηση από stephan.roesener 11 ώρες πριν

Τελευταία απάντηση από jscher2000 - Support Volunteer 9 ώρες πριν

ClassicPress password reset links not working when clicking links from mail using Firefox Dev edition

Hi, I use ClassicPress (fork of WordPress) and I have a problem when requesting a password reset link for it. When opening the email received to reset password in the f… (διαβάστε περισσότερα)

Hi,

I use ClassicPress (fork of WordPress) and I have a problem when requesting a password reset link for it.

When opening the email received to reset password in the firefox dev edition browser and click the reset link I receive an error stating that the link is invalid.

I discovered by trial and error that copying the same link and pasting it manually in a new tab of the same firefox dev edition browser solves the issue because then the link is recognised as valid.

This happened after the update I received last week.

I am a linux mint user if that helps in tracking down the issue.

Ερώτηση από elisabetta.marina.clelia 11 ώρες πριν

Τελευταία απάντηση από jscher2000 - Support Volunteer 9 ώρες πριν

a second browsing tab crashes

If I open a second tab on the screen it says the connection has crashed and keeps doing it if you try again. If you reset it resets Firefox including the other tab. … (διαβάστε περισσότερα)

If I open a second tab on the screen it says the connection has crashed and keeps doing it if you try again. If you reset it resets Firefox including the other tab.

Ερώτηση από Alan 1 εβδομάδα πριν

Τελευταία απάντηση από jscher2000 - Support Volunteer 9 ώρες πριν

Crashes constantly after update

FF just did an update and now I can barely use the browser. Its slow and then spins and crashes... it took me 6 minutes to just get this open and type this. All my links … (διαβάστε περισσότερα)

FF just did an update and now I can barely use the browser. Its slow and then spins and crashes... it took me 6 minutes to just get this open and type this. All my links and sign ins are on it... ugh... How do I reverse the update? thanks

Ερώτηση από jane51 1 ημέρα πριν

Τελευταία απάντηση από jscher2000 - Support Volunteer 1 ημέρα πριν

images don't load because hyperlink too long FF 126.0.1

I receive e-mail from websites where I subscribe. Many times, the message from the sites (kelbyone.com, to name one) contain a graphic (jpg) that does not display in Outl… (διαβάστε περισσότερα)

I receive e-mail from websites where I subscribe. Many times, the message from the sites (kelbyone.com, to name one) contain a graphic (jpg) that does not display in Outlook.com. Microsoft Tech Support is unresponsive. The sending websites refuse to help.

It seems to me that FF chokes on the length of the hyperlink. Here is a sample: https://kelbyone.acemlnb.com/lt.php?x=3DZy~GE2JaTN5XV.-wy5heOd~nAnuwAjluw2Z5PEIaOb5p8qy0y.0uJz2nRzit~yjvYwXncWJXCf657

If I paste the hyperlink into the search window, the page will load. When I forward the e-mail from Outlook to yahoo mail, the image displays.

I am running extensions Adblocker Ultimate and DuckDuckGo Privacy Essentials.

I would like help with this, at least, to identify where the problem is.

Ερώτηση από lcdebaca52 2 ημέρες πριν

Τελευταία απάντηση από cor-el 1 ημέρα πριν

Lost bookmarks

Hello, Relevant system referenced below: MacBook Pro 2021 Mac OS 14.5 Firefox 126.0.1 (64-bit) Carbon Copy Cloner 6.1.11 (7673) I have a case of vanishing bookmarks. I… (διαβάστε περισσότερα)

Hello,

Relevant system referenced below:

MacBook Pro 2021 Mac OS 14.5 Firefox 126.0.1 (64-bit) Carbon Copy Cloner 6.1.11 (7673)

I have a case of vanishing bookmarks. I quit Firefox last evening with command-Q as I’ve done a thousand times before. When I launched it this morning I was greeted with Firefox with an empty Bookmarks Toolbar and “Getting started” message. I opened a Manage Bookmarks window and everything there was empty too. I found, as well, that all of my saved UIDs and passwords were gone except for three, two of which I haven’t used in months. Weird.

Next I opened Firefox Help and found information about Troubleshooting Mode; I restarted in troubleshooting mode but nothing had changed. After restarting in normal mode, I tried Restoring Bookmarks; I chose Manage Bookmarks from the dropdown and then clicked the button in the Library window. Restore showed only one file and it was created today with only 14 items. Selecting Choose File… showed Desktop with Old Firefox Data highlighted. In that folder was only w34y3u9y…628 folder. From there I selected bookmarkbackups and the only file there was bookmarks-2024-06-06_11…lz4, a file created at 3:33 today. I found the key4.db file and it was created at 3:33 today.


I have Carbon Copy Cloner and use it for a weekly backup to a remote SSD drive. There are a year's-worth or so of weekly backups on that device. I tried trashing Firefox and reinstalling it from last week’s backup. While this worked, it didn’t solve the issue; it was still like a fresh copy of Firefox with no bookmarks.

I’m hopeful that I can restore the bulk of the lost bookmarks from CCC but I have no clue as to which files/folders to restore and I don’t want to guess. If you think this is possible, please tell me which files or folders to replace. Should I delete the files to be replaced from the current system and if so where are they located? I’m comfortable using Terminal for basic purposes but need explicit directions for entering commands and navigating to locations or files.

Thanks for your time,

David

Ερώτηση από wuzupdc 3 ημέρες πριν

Τελευταία απάντηση από cor-el 2 ημέρες πριν

Blocker: Mozilla Firefox causes rows overlapping

Dear Support Team, After updating to last Mozilla Firefox version (126.0.1) all my ngx-datatable tables are overlapping all rows over the first one even if the entire he… (διαβάστε περισσότερα)

Dear Support Team,

After updating to last Mozilla Firefox version (126.0.1) all my ngx-datatable tables are overlapping all rows over the first one even if the entire height of the table is correct calculated.

This is a blocking point. I need assistance urgently.

Ερώτηση από Stefan Curiban 1 εβδομάδα πριν

Τελευταία απάντηση από amanning1 2 ημέρες πριν

store login failure

When I attempt login to store account, I get the error below. I have uninstalled/reinstalled Firefox to no avail; login works fine in MS Edge {"sec-cp-challenge": "true… (διαβάστε περισσότερα)

When I attempt login to store account, I get the error below. I have uninstalled/reinstalled Firefox to no avail; login works fine in MS Edge

{"sec-cp-challenge": "true","provider":"recaptcha","provider_secret_public":"6LfU2I4aAAAAABeLkTGHOItQ5XTtsv2BpEBonIj_","branding_url_content":"/_sec/cp_challenge/message-4-4.htm"}

Ερώτηση από Bill Stockton 3 ημέρες πριν

Τελευταία απάντηση από cor-el 3 ημέρες πριν

New tabs keep crashing.

I started having new tab crashes a couple of weeks ago on Firefox and Brave browsers. I have looked in the extensions settings and do not have any added extensions so t… (διαβάστε περισσότερα)

I started having new tab crashes a couple of weeks ago on Firefox and Brave browsers. I have looked in the extensions settings and do not have any added extensions so that did not cause the problem. I also run Norton antivirus and Norton Ultimate utilities software and regularly clean out files and scan my computer for malware. Not sure if Ultimate Utilities is the problem since I have had other problems in the past with that program. Also, I wonder if Windows updates caused this problem? This has also caused problems in the past. To get around this problem I have to copy the link then right click on my mouse and open a new window the paste the link. Very annoying and time consuming. How do I fix the continual tabs crashing problem?

Ερώτηση από c m 5 ημέρες πριν

Τελευταία απάντηση από cor-el 3 ημέρες πριν

"Having trouble loading that page"

Greetings, every so often I'm having an issue loading pages for certain sites that aren't sketchy at all. The most recent one is TireRack.com. I'm shopping for tires for … (διαβάστε περισσότερα)

Greetings, every so often I'm having an issue loading pages for certain sites that aren't sketchy at all. The most recent one is TireRack.com. I'm shopping for tires for my car and Firefox is loading all the other sites I've visited but it won't load any page from TireRack. They are a legitimate shopping site. It happens from results of a Google search but I've also tried typing the main page of the site's address into the address bar, clicking various other links that display below the actual search result that go to other pages within the site, etc. The site loads fine in both Chrome and Edge. This happens every so often and it's always a legitimate site and the exact same behavior. I can't recall any other specific sites at the moment but it's enough to have me pretty irritated today as when I'm shopping I like to have multiple tabs open with all my options for comparison and price considerations and today I have to have one of them open in a different browser which makes it much more difficult to keep tabs on especially where I'm used to only having one browser open for all instead of having to remember that one of my options is open in another browser. I have glanced through my browser setting as well as my windows security settings but I could spend hours in there trying to figure out things and potentially breaking other things myself, which I don't like doing. Any suggestions or other info on what could be going on will be much appreciated, and thanks in advance.

Ray.

Ερώτηση από Ray Dunne 4 ημέρες πριν

Τελευταία απάντηση από jonzn4SUSE 4 ημέρες πριν

Firefox is not showing "Details" and "Activity" on files in Google Drive

Hello, I have been facing this issue when accessing Google Drive using Firefox, after selecting a file and clicking on "File information" option the "Details" and Activi… (διαβάστε περισσότερα)

Hello,

I have been facing this issue when accessing Google Drive using Firefox, after selecting a file and clicking on "File information" option the "Details" and Activity" tabs simply don't load, as you can see in these screenshots.

Also, I found this thread also here on Mozilla Support from two years ago that reports the same issue. Apparently the bug was solved but ended up returning in most current versions.

I opened the current thread just to report this bug again. Thanks.

EDIT.: Another user reporting the same, his thread was archived: https://support.mozilla.org/en-US/questions/1422875

Ερώτηση από Janderson James 1 εβδομάδα πριν

Τελευταία απάντηση από jonzn4SUSE 1 εβδομάδα πριν

Google Not Responding and/or Timing Out

In early May I started having problems with Google on Firefox. Sometimes the Google home page won't load up at all. Once it does load up sometimes the searches work, so… (διαβάστε περισσότερα)

In early May I started having problems with Google on Firefox. Sometimes the Google home page won't load up at all. Once it does load up sometimes the searches work, sometimes the search just times out and goes back to the empty search bar, also when I click on links to websites they time out too. If I go straight to a bookmarked website, that seems to free things up and the next Google search I do will work. I've uninstalled and reinstalled Firefox but it doesn't make any difference. Google works fine on Chrome and Edge. Any advice would be gratefully received - please note I'm not technically minded! Thank you.

Ερώτηση από kallen359 1 εβδομάδα πριν

Τελευταία απάντηση από jonzn4SUSE 1 εβδομάδα πριν

Log in

I can not log in to Outlook anymore on my computer when I use Firefox, but it is possible when I use Edge. But I prefer Firefox. What to do about this? Billy … (διαβάστε περισσότερα)

I can not log in to Outlook anymore on my computer when I use Firefox, but it is possible when I use Edge. But I prefer Firefox. What to do about this?

Billy

Ερώτηση από billylarsson 1 εβδομάδα πριν

Τελευταία απάντηση από Paul 1 εβδομάδα πριν

XULRunner Error Pop-Up when starting and closing Firefox

Lately, I have been getting a pop-up error when I start and close Firefox. The error reads: "XULRunner Could not determine any profile running in backgroundtask mode!"… (διαβάστε περισσότερα)

Lately, I have been getting a pop-up error when I start and close Firefox. The error reads: "XULRunner Could not determine any profile running in backgroundtask mode!"

I have found posts such as this one: https://support.mozilla.org/en-US/questions/1398228 and other posts suggesting to disable the scheduled task in Windows Task Scheduler, but none of the solutions have worked thus far. Anyone know of any other solutions?

Ερώτηση από johann.e.munguia 1 εβδομάδα πριν

Τελευταία απάντηση από cor-el 1 εβδομάδα πριν

mp4 videos fail to load using <video> tag

I am trying to add an mp4 video to my website using the following code: <video width="320" height="240" controls> <source src="images/###.mp4" type="video/mp… (διαβάστε περισσότερα)

I am trying to add an mp4 video to my website using the following code:

<video width="320" height="240" controls>
  <source src="images/###.mp4" type="video/mp4">
</video>

where ### is the name of the video file. I get the following error message:

"No video with supported format or MIME type found."

In the console the following is displayed:

"Media resource http://127.0.0.1:5502/images/###.mp4 could not be decoded. video.html All candidate resources failed to load. Media load paused. video.html Media resource http://127.0.0.1:5502/images/###.mp4 could not be decoded, error: Error Code: NS_ERROR_DOM_MEDIA_METADATA_ERR (0x806e0006)"

Runs just fine in Chrome and I have no pop-up blockers installed. Autoplay is set to be allowed for all websites.

Windows 11 version 23H2. Firefox version: 126.0 (64-bit)

Ερώτηση από crb001 1 εβδομάδα πριν

Τελευταία απάντηση από TyDraniu 1 εβδομάδα πριν