Φόρουμ υποστήριξης - Firefox

Possibly there was an auto update of MOZILLA FIREFOX on our DELL LAPTOP (Windows 11). Now, we cannot get a Mozilla window to open - due to error message:

XUL Runner Error: Platform version '118.0.1' is not compatible with minVersion >= 118.0 maxVersion <=118.0

Can someone please help us get back to a previous version of Mozilla Fire. Perhaps it is a Windows error. I have no way of knowing. Please help me. My email is: [removed email from public] Thank you.

I can sign into YouTube ok, and the pictures of the video's are ok, but whatever I try to watch I get a green screen and just the video sound? It started happening yesterday. I am getting fed up with YouTube and the issues it has with Firefox. I'm having to use Microsoft Edge to watch videos. I've done the 3 resets it says on the support page, but still have the issue. Many thanks for getting back to me.

For the past few days, when I try to log on to PlayStation on Firefox, the sign-in page sits on a loading swirl after inputting email. There's a clear memory leak shown on Task Manager. The menu bar's right-click doesn't draw properly. FF can't be closed and needs to be terminated. The only extension I have is uBlock Origin disabled for this site.

This website works on Edge.

Attached is the broken menu from right-clicking the menu bar.

right click menu copy not clickable,cant copy but when I hit ctrl + c and copy something first then i can copy within the right menu fine with the same site, and no this is not a site issue chromium works just fine.

Up through Monday, 10-16-2023, I could play Amazon Prime Videos. As of Tuesday, 10-17, I no longer can. I can do this on other browsers, e.g. Chrome and Safari. Can this be fixed or do I need to stop using Firefox?

Firefox cannot play IMDB video. It shows: This video file cannot be played error code 224002 Youtube and other video contents are working fine but IMDB. Chrome and other browsers are playing IMDB video without any issue. Why Firefox does not? Is there anyone who knows how could I solve this problem?

Thank you!

Firefox just turns into a black screen and becomes unusable. It has been happening for a long time now and i have checked RAM and CPU usage and they are all fine, as I explored potential causes.

I will be using firefox and it just turns all black on all screens and is completely unusable. To use it again I have to force close all windows and reopen it and it works again.

This is a frequent issue that I have seen

hello

tried to fix this by using trouble shoot mode and then refreshed now can't load anything and crashes what do i do?

some web pages not fully loading without refreshing or go back 1 page and forward again Firefox 117.0.1 [20230912013654] installed 9/12/23 also running adguard adblocker 4.1.57 disabled it to test did not solve

not sure if related but hiccups on pages that auto refresh (happened over weekend) just manually refreshed

thank u m

I am using Firefox 115.3 on Debian 12.1. I have numerous tasks which require the use of my web browser and have allocated a different virtual desktop for each. This means that my browser session typically has several dozen tabs open in numerous windows at one time. Under normal circumstances, this works just fine (and is a testament to the engineering that has gone into this browser).

My issue is that Firefox renders my machine virtually unusable for a few minutes each time I restart my desktop session due to focus stealing. When I open the browser, several dozen windows pop up (as expected) and relocate to their correct virtual desktops (as expected); however, as the windows begin to load, the most recently active Firefox window steals focus repeatedly. If I am, for instance, in the process of typing my password into my desktop e-mail client, a Firefox window may steal focus from the password dialog. In practice, this focus steal happens once every few seconds for several minutes.

I would prefer that Firefox would not steal focus while restoring a session. Does anyone have any suggestions for correcting this issue?

Hello!

I'm curious if there was a recent change in Firefox for macOS that started marking items copied from private windows as "concealed"?

I've been using Firefox for quite some time and last week started noticing that my clipboard history app, Alfred, was no longer storing anything I copied out of private windows.

Initially I reached out to Alfred and they suggested this was on Firefox's end:

Upon further investigation, I can see that Firefox intentionally marks its clipboard data as Concealed in order to protect searches done in a private window.

If this is true, can I turn this off somehow? It really breaks my workflow and am unfortunately stuck using Chrome at the moment.

Thanks!

Hello

I have been using Firefox ESR for a while in linux debian 12 and I have noticed it using up to 1gb system memory with only one youtube video open!!!!!!

This is crazy and in system about:performance the memory being used is shown to be only 200 megabytes.

What is going on? Why does Firefox need so much memory. I am starting to think you guys want linux users to witch to chrome or vivaldi....

A white screen occurs when browsing the web. If you turn off "Use recommended performance settings" and "Use hardware acceleration when available" the problem is fixed, but then the browser slows down. Can this be fixed in another way?

Firefox 114.0 (64-bit) / Windows 11 Home 21H2

So for the last little while, Facebook has been making a complete nuisance of itself on firefox. This isn't a browser problem, because the other tabs I have open work perfectly fine, but FB takes forever to load, and any button I press to interact with it, (like the reload button,) also lags, (but, again, works fine on other tabs,). It doesn't even register links as being clickable for a good minute after loading. The page also seems to reset every time I switch from another tab to it, showing a blank page with a loading symbol. I have tried deleting the entire history, and restarting the browser, and deactivating the adblocker, (the only extension active) and nothing seems to help. Does anybody know why it's doing this, (other than because the company follows the 'if it isn't broke, break it' theory, which we all already knew,) and how to fix it?

hello! i've been having an issue with mozilla where webp images are not loading at all. this is especially prevalent on youtube, where thumbnails simply do not load, as well as on tumblr, where if an image or gif is a webp file, it will refuse to load. both are attached in the image below to see the difference between firefox and chrome, as the images load fine on chrome. as well as that, discord, when opened with browser instead of the app, does not load profile pictures, server icons, or custom emojis. google hadn't helped me at all, and i don't know what to do at this point. i don't want to go back to using chrome.

in the attached image, the top images show a set of shark sculptures. the first does not load on mozilla, and looking at the image file, it is a webp. the second image is revealed to be a jpg, which mozilla treats normally. in the second set of images, there's a quick look at a random youtuber's page, the top being mozilla and the bottom being chrome, and you can see the mozilla thumbnails do not load.

thank you for reading! i'm very confused and am unsure what to do. any help is appreciated!

Intermittently (maybe 1/20 times?), when I try to do a Google search from the URL bar I'll get a tab that doesn't load for about 30 seconds. If I search for the exact same thing in another tab it will load instantly, and if I select the url and press enter it will also load instantly. I am seeing this issue both when entering a search and when selecting text and clicking "Search Google for X".

I found a recommendation on a similar issue to set security.tls.enable_0rtt_data = false in about:config but I have seen no change with that setting.

Whenever I try to go to the USA version of USA Today, I am redirected to the EU USAT homepage. How do I stop Firefox allowing this geographical redirect to happen?