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Word and some jpg attachmets not opening. AOL says it is a browser problem. Have cleared cache (previous advice) still got problem. This a new problem last month. Help please

Clearing the cache and opening in troubleshoot mode did not help, hence repeated question. All attachments open in Edge and Chrome but I like Firefox so very like to fix … (διαβάστε περισσότερα)

Clearing the cache and opening in troubleshoot mode did not help, hence repeated question. All attachments open in Edge and Chrome but I like Firefox so very like to fix the problem. Many thanks for help on this

Ερώτηση από DavidWalker 1 έτος πριν

Τελευταία απάντηση από jscher2000 - Support Volunteer 1 έτος πριν

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How to Customize Keyboard Shortcuts on Mac

Hello Team, Firefox does not play well with how you customize keyboard shortcuts on Mac i.e. Go to System Preferences > Keyboard > Keyboard Shortcuts. By defaul… (διαβάστε περισσότερα)

Hello Team,

Firefox does not play well with how you customize keyboard shortcuts on Mac i.e. Go to System Preferences > Keyboard > Keyboard Shortcuts.

By default - Move Cursor to Address Bar - Cmd+L Bookmark this Page - Cmd+D

I would like to switch these two shortcuts but there does not seem to be any way. Please help me out.

Thanks, Naman

Ερώτηση από Naman Bansal 1 έτος πριν

Τελευταία απάντηση από jscher2000 - Support Volunteer 1 έτος πριν

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Firefox Snap Disables Zoom (Ubuntu 22.04)

PSA: The snap version of Firefox (as implemented in Ubuntu Desktop 22.04) will not open a Zoom meeting link. The alternatives are: - Google Chrome, etc. - Borrow a Wind… (διαβάστε περισσότερα)

PSA:

The snap version of Firefox (as implemented in Ubuntu Desktop 22.04) will not open a Zoom meeting link.

The alternatives are: - Google Chrome, etc. - Borrow a Windows machine and log into your meeting there.

What a disaster.

Ερώτηση από eb40 1 έτος πριν

Τελευταία απάντηση από cor-el 1 έτος πριν

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Picture-in-Picture no longer working with BBC iPlayer

I no longer have the option to watch BBC iPlayer as a picture in picture. The toggle switch has disappeared. I've tried hovering over various places on screen, but noth… (διαβάστε περισσότερα)

I no longer have the option to watch BBC iPlayer as a picture in picture. The toggle switch has disappeared. I've tried hovering over various places on screen, but nothing appears. I've also tried right clicking to check it's not 'hidden', but it appears to have gone altogether.

I've checked and I have a least version 75 of Firefox (that BBC say I should have) and that the box is ticked in the browsing settings to enable P-in-P. Other streaming apps work (eg Discovery+ and YouTube etc).

Not sure is this is a Firefox issue or BBC iPlayer issue.

Ερώτηση από suehogben 1 έτος πριν

Τελευταία απάντηση από cor-el 1 έτος πριν

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URL Bar at the bottom doesn't disappear after going into the fullscreen mode in videos.

When I watch a video, mostly in Netflix, and go to the fullscreen mode, I see a url line on the bottom left corner of my screen. It doesn't go away when I click the scree… (διαβάστε περισσότερα)

When I watch a video, mostly in Netflix, and go to the fullscreen mode, I see a url line on the bottom left corner of my screen. It doesn't go away when I click the screen. When I try to click over it it switches to the right bottom corner, which I find quite frustrating. Whenever, this happens I should refresh the page and hope that it solves my problem and most of the times it does. However, I still would be quite happy if I figured out what caused this problem and if there is anything I can do it to fix it for good.

Firefox version: 100.0.2 (64-Bit) Windows Version: Windows 11 Pro 21H2.

Ερώτηση από hsbmoz 1 έτος πριν

Τελευταία απάντηση από cor-el 1 έτος πριν

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Firefox Bookmarks Every Page I Visit

Firefox (10.0002 64-bit) is bookmarking every single page I visit, making the bookmarking function useless to me. I just noticed this problem recently. Someone posted a … (διαβάστε περισσότερα)

Firefox (10.0002 64-bit) is bookmarking every single page I visit, making the bookmarking function useless to me. I just noticed this problem recently. Someone posted a similar question in 2016:

https://support.mozilla.org/en-US/questions/1077320

He seemed to think the problem was related to an app -- but someone else posted to that question and they did not have any new apps. Nor do I. I haven't knowingly installed any apps to Firefox in the last year.

Can someone please tell me how to stop the bookmarking function from booking pages automatically without my input?

Thanks.

Ερώτηση από b98765 1 έτος πριν

Τελευταία απάντηση από cor-el 1 έτος πριν

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can not access aweb site

i have assurance wireless home page on my desktop and when i try to get it in firefox i get this messageInternal Server Error The server encountered an internal erro… (διαβάστε περισσότερα)

i have assurance wireless home page on my desktop and when i try to get it in firefox i get this messageInternal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator at webmaster@localhost to inform them of the time this error occurred, and the actions you performed just before this error.

More information about this error may be available in the server error log.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request. Apache/2.4.25 (Debian) Server at myaccount.assurancewireless.com Port 443 works in edge and Chrome and ie/able all adons cleared cookies done everything i can even called assurance and they were able to access it not sure why i got it in edge and ie'

Ερώτηση από Mary 1 έτος πριν

Τελευταία απάντηση από jscher2000 - Support Volunteer 1 έτος πριν

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Lost account after restarting computer?

Hello, I just recently restarted my computer. After I did, Firefox asked me to sign in again. I did, but now I'm on a new account without any of my other profiles. This h… (διαβάστε περισσότερα)

Hello, I just recently restarted my computer. After I did, Firefox asked me to sign in again. I did, but now I'm on a new account without any of my other profiles. This happened once before and I was able to get my old account back, but I forgot how I was able to do that. How can I sign back into my old account?

Ερώτηση από lilysmith215.987 1 έτος πριν

Τελευταία απάντηση από cor-el 1 έτος πριν

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Videos won't play

I am using a new iMac with the latest version of Firefox (100.0.2) Lately when I am reading articles on news sites such as CNN or The Guardian, or on Twitter, when I clic… (διαβάστε περισσότερα)

I am using a new iMac with the latest version of Firefox (100.0.2) Lately when I am reading articles on news sites such as CNN or The Guardian, or on Twitter, when I click on the video the screen goes black and stays black. No video or audio. This is incredibly frustrating. Also, even when I was able to watch videos, the default was that the sound was off. I would like to know how to fix both these issues ASAP!! Thank you

Ερώτηση από louisewats 1 έτος πριν

Τελευταία απάντηση από Chris Ilias 1 έτος πριν

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Download drop down menu

Please turn off the download drop down menu that appears every time I do a download...if you cant do that then give your users the option of turning it off or on... … (διαβάστε περισσότερα)

Please turn off the download drop down menu that appears every time I do a download...if you cant do that then give your users the option of turning it off or on...

Ερώτηση από vviktur 1 έτος πριν

Τελευταία απάντηση από Terry 1 έτος πριν

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Antivirus software

Every day I am interrupted by McAfee with daily notifications across my screen saying they have detected a virus and to sign up with them. I have NEVER been a customer o… (διαβάστε περισσότερα)

Every day I am interrupted by McAfee with daily notifications across my screen saying they have detected a virus and to sign up with them. I have NEVER been a customer of McAfee and would like these nuisances to stop. Is there a way I can ban them from my pc. Thank you.

joann

Ερώτηση από condogal 1 έτος πριν

Τελευταία απάντηση από Terry 1 έτος πριν

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how to I get email messages when you have me locked out of my email account??????? What's this POCKET thing which is in the way of everything??

What's this POCKET thing which is in the way of everything???? H ow to I get email messages when you have me locked out of my email account???????

Ερώτηση από wvtypenut 1 έτος πριν

Τελευταία απάντηση από Terry 1 έτος πριν

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RSMeans and Firefox compatibility

Hi there! Well, another company told my business partner that their product does not like Firefox so we should use Chrome and maybe Edge. First, that is a crock, but se… (διαβάστε περισσότερα)

Hi there! Well, another company told my business partner that their product does not like Firefox so we should use Chrome and maybe Edge. First, that is a crock, but seems to be a standard answer from anyone in the business world, sadly. I would not trust Edge or Chrome, especially those two, if they were the last platforms on earth. So, help pretty please?

Is there a setting that we can use that will assist in using RSMeans Online Version so it will work more effectively? Whenever we get an error message or it just won't open, they blame it on Firefox.

Ερώτηση από belinda.bentley 1 έτος πριν

Τελευταία απάντηση από Paul 1 έτος πριν

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Onedrive won't open in Firefox.

This is the second time in 4 months I've had this issue. The first time I resolved it by clearing my cache. That isn't working this time. I've looked at the help articles… (διαβάστε περισσότερα)

This is the second time in 4 months I've had this issue. The first time I resolved it by clearing my cache. That isn't working this time. I've looked at the help articles and clearing the cache is there. This is where I found it the first time. Any ideas?

Ερώτηση από robynneda 1 έτος πριν

Τελευταία απάντηση από cor-el 1 έτος πριν

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when I print with FIREFOX the fonts are HUGE. I tried everything I can think of and tried the print scaling, adjusting the print factor as suggested to another user. I don't have this issue with chrome or edge. Please help ! I like FIREFOX !!

I tried printing in FIREFOX while using PDF and receipts from Amazon and HP. each time the fonts are HUGE, but not if I use Chrome or Edge. Tried your suggestions and th… (διαβάστε περισσότερα)

I tried printing in FIREFOX while using PDF and receipts from Amazon and HP. each time the fonts are HUGE, but not if I use Chrome or Edge. Tried your suggestions and that didn't help. I see another user has had the same exact issue with no avail. I'd really like to get this issued fixed. I like FIREFOX and want to use it whenever possible, but being unable to print makes it a problem. I would appreciate a real solution. Thank you in advance, Alan.

Ερώτηση από adanks 1 έτος πριν

Τελευταία απάντηση από erinxwmeow 1 έτος πριν