Thunderbird-Hilfeforum

Hello, I have problem with adding email to thunderbird.

I am trying to add my interia.pl or wp.pl emails. Typing in email address and password it says that configuration found then I click done it says "Unable to log in at server. Probably wrong configuration, username or password".

I tried with built-in microsoft email client and it worked.

Thundebird version is 115.0.

Any ideas?

Hi,

since I switched to the new version of TB, some of my mails are empty in the preview (just a white screen) and also if I open them normally. Same mails are working fine with other mail-clients (iOS) or the standard version of TB.

Any idea to fix that?

BR, Robert

Hi,

I hope you are doing well. I am completely blind. I've been facing a problem with thunderbird. Whenever I try to sign into gmail, it says unable to log in, probably wrong configuration, username and password: This is in spite of the fact that I've used my correct password multiple times, I did a double check by signing in and out on the web multiple times to confirm. My email is muhammed3198@gmail.com I also checked my settings to see if imap was enabled, which it is. Please help and fix this issue as urgently as possible. I even selected configure manually to see if all the configuration settings were correct, and they seem to be, like the ports, the incoming and outcoming settings, etc. Please help. Best regards, Muhammad.

my Thunderbird automatically updated on Wednesday: 'Version 115.2.3, first offered to channel users on September 20, 2023'. I have just received my 1st email with an attachment but the buttons that were previously displayed permitting me to save the attachment are no longer there - so I can't download attachments.

This applies to all previous emails received with attachments not just today's one. The attachment is there and downloadable on webmail but not when it reaches my Thunderbird client.

What has happened please, and how do I access attachments?

Thanks - Anthony Rae

The problem affects Mozilla Thunderbird v.115.3.1. I have local folders with subfolders and subfolders within them. Until now, subfolders expanded only after clicking on the folder. And it was very convenient. Now subfolders expand as soon as the mouse hovers over the folder name. This is very uncomfortable. Is it possible to return to the previous solution in the settings?

I have a mail provider that has a funny folder hierarchy like inbox

   trash
   sent
   ...

Basically, all folders are under "inbox".

• • Before version 115.2.3**, smart folders were handling that properly.

Now, when I add that "inbox" in the "inbox" smart folder search, it appears for a few seconds there, then disappears until I actualize" again the inbox smart folder. Sometimes thunderbird crashes/

the hourglass icon comes on whenever I click anywhere in the inbox, and the program makes me wait too long. This is a new problem with the so-called new thunderbird. It is not an improvement; it was made worse. Please fix this bug. And where it says report a bug, I can't report one.

I am not receiving my hotmail.com email now after this latest update to 115.2.2. This is a real problem, I get a popup window about Microsoft not being able to sign me in...? What the heck have you done to me with this update. I want to go back to my previous version, but I can never find any info on how to do that and I am not positive what version I had before this Supernova edition. This new one has caused me a big headache that I really don't have time for. Pease advise how to return to version 102.? ASAP

Unified folders got confused after 115 update. I have several problems with folders from several mailboxes not showing in their respective category. For example, inbox that doesn't show in "inbox" category, Junk folder not in "junk" category, and so on. I think all of them are caused by thunderbird not being able to recognize the kind of each folder in different mailboxes, because of different providers and their settings. I have accounts in major providers such as Google and Yahoo, but also have several independent (i.e. business or work) accounts. One of the most striking example of this trouble is one university account that has all it's folders (sent, junk etc) organized under it's inbox. This was showing ok in the previous versions (junk was "junk" category) but now I get all folders (as subfolders) in the "inbox" category, under the account's name.

I attach screenshot from unified inbox. Note that the inbox from one account is missing and in another account all folders are under inbox.

The latest version of thunderbird 115.3.0 (54-bit) has rearranged my folders, and the junkmail folders for all my email addresses no longer exists. This is very alarming, but what is worse is that the trash folder for some email addresses no longer exists, which means as soon as I delete an email it is permenently gone. And some of my email addresses no longer have a 'sent' folder which means that after I have sent an email, there is no record of the email after it is sent. This is very concerning.

There is folder called 'junk' which should have 100s of emails in it, but it say there are only 17, When I select it, there are no emails there. The 'Drafts' folder only has some of my email addresses.

I would post a screenshot, but it would reveal all my email addresses.

The more I am looking into solving this the more I have discovered that thousands of my emails have disappeared. Especially those I have sent. I am devistated. These are my records.

How can I roll back to when thunderbird was reliable, and is there any way of salvaging this catastophe? And how can I trust thunderbird again, which was at one time most reliable?

I have tried the following advice I sought on bing:

To restore the Junk folder, you can go to Tools > Options > Security > Junk and check the box that says “Move new junk messages to”. Then, select “Other” and choose the Junk folder from the list. This will enable the Junk folder again and move any spam messages there. You can also right-click on any message and mark it as junk or not junk to train the filter. FAILED - IT HAS NOT RESTORED THE JUNK FOLDER

To restore the Sent folder, you can go to Tools > Account Settings > Copies & Folders and check the box that says “Place a copy in”. Then, select “Other” and choose the Sent folder from the list. This will enable the Sent folder again and save a copy of any messages you send there. You can also drag and drop any messages from your local folders to the Sent folder if you want to move them. LIMITED SUCCESS - 2 SENT FOLDERS HAVE BEEN RESTORED. Several have not been able to be restored using this method.

Another annoying change: It has put the 'File, Edit, View, Go, Message, etc' Tool bar under the 'Get Messages, Write, Reply etc" Tool bar. They should be the other way round.

I really hope all this can be solved.

I don't think I can properly explain but I will try. I just got the latest version of Thunderbird and now the look of the messages in the inbox are very compacted. In the previous version, the visual look and spacing of the messages in the inbox were more spaced out and easier to read.

Is there a way to fix this through a font change or add on? I can't handle squished messages.

Thunderbird is completely unusable in the latest release. Attempting to set up a gmail based account results in

"Warning: Potential Security Risk Ahead

Thunderbird detected a potential security threat and did not continue to 192.168.1.250. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details."

That's it. No options, no explanation, no KB articles, nothing. It just doesn't work. But why is Thunderbird trying to open a web connection to my local machine? If it's trying to talk to itself, why can't it? This is clearly an issue with trying to authenticate to Google as it happens after auth, but come on, this is a given requirement these days. If your app doesn't work out of the box (MacOS 13 btw), it may as well not exist for the OS, so this is very confusing.

Trying out older versions was a real comedy of failures as well. Too old and it's just a disaster. Too new and it just self updated to 115 again which doesn't work. So kinda seems like this is not a functional app anymore, at least not on Mac. Baffling. I guess it can only be used with legacy style email systems.

Hi,

I'm trying to diagnose a random problem I'm having (SOME emails I delete disappear from the inbox and 5 seconds later they reappear).

I can't predict when this will happen, so I'd like to just send logging data to a file. I followed the instructions at https://wiki.mozilla.org/MailNews:Logging and no log file is created.

I set mailnews.imap.loglevel to "All" (without quote marks).

Still no log file and looking at the Error Console, as I gleaned from another reply on this forum, yields nothing whenever I delete an email (whether successfully or not).

Thanks!

After installing the latest version, when I print an email with more than one pages, the first page is blank after the From/To/Subject info. The rest of the mail continues in the second page. How can i fix that? Thank you in advance

hello, i've been installing latest thunderbird 115 and i've noticed that "run filter on folder" it not available anymore? it's removed or just moved somewhere else? because sometimes my yahoo mail account can't run message automatically so i have to click that function to properly filter messages on inbox folder.

Please restore my old version of Thunderbird - at 85 years I am not computer savvy and I am too old to learn new tricks. So please tell me how I might get back the previous layout of Thunderbird. Kind regards, Lawrence (Laurie) Ford. Melbourne Australia. 2nd October,2023.

I'm seeing this on only one of two TBird 115 PCs: on the first, in the message list, when I double-click to read the message, there's a delay of about three seconds before the message header appears, and above the subject, there's an icon and the sender's display name, and also, on a second line, the sender's address.

On the other installation, there's no icon, and the display name and the sender's address are on one line above the subject. I have no idea why the first PC has this two-line-plus-icon layout for the senders of messages. I can't find any settings that will get rid of the icon and the two-line display.

I downloaded the installation file for Thunderbird 115, English (British) edition. When I try to install it I get " Can not create temp folder archive"

The task manager data for Thunderbird is also shown as a screenshot

Hello, I`ve installed TB 115, unfortunately my favourite addon - Display User Agent - doesn`t work. So I`ve downgraded to 102. How long this version will be supported? I`ve searched at google for lifetime of this version, but cannot find this information.

I run Thunderbird 102.13.0 (32 bit) on W10 Home. After Thunderbird updated late last week I have been having problems sending emails with my work Microsoft Outlook Office365 account (no such problems up to last Thursday 13 July) : Emails with just a couple of words in the body arrive but with nothing in the body. Emails with just a couple of words in the body and a text file attached arrive but with nothing in the body and without the attachment. Emails with just a couple of words in the body and a Excel file attached fail to send at all (error message). No such problems sending emails via the Office 365 web portal. I have Exquilla installed and its licence is current. Tried removing the Outlook account and re-installing it, but this made no difference. Temporarily disabling my ESET NOD32 AV software made no difference either. Tearing my hair out. Would anyone have any ideas on how to fix this ?