Thunderbird-Hilfeforum

https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer

how old is this info-link?

i have a new laptop and i use tb on my desktop.my wish is to add to my laptop only the settings, i mean without mail addresses, without all mails/folders i have on my desktop...is it possible ?

Hello, I am trying to log into my thunderbird account from my home computer and it gives me this error message that maybe my username or password are wrong but I am sure it is correct . Can ou please help me

Updating to latest Thunderbird 102.1.1. It wants me to create email addresses and passwords and set up accounts again. So cant get any emails with entering all of above again and then it creates new profile. So I loose my old profiles. This has happened a few times over the years with upgrades. As I am using 3 email addresses. I have duplicate folders which I cant retrieve emails from as per images and would like to retrieve emails from these. I tried repair profile option yet again as before but still no luck. See the folders which I cant access approx 5 per email address. Just showing 1 email folder for simplicity.

Any help appreciated. Thanks in advance.

I added another e-mail account to "Thunderbird 115.6.1" but its not being displayed in the column on the left, how can I get both accounts to show up? It does show up in the account settings. Thank You for your help! I LOVE THUNDERBIRD, been using it for years, EXCELLENT Program keep up the goo work! :-) Call Keith aka NiceSeeingYou

I'm not sure where to put this post. Sorry.

I don't have a lot of internal hard drive space and want to have Thunderbird store emails to an external hard drive. So, I have a few questions about this.

Q1: How do I do this? I saw a procedure on a non-Mozilla site and it seemed questionable to me. So I thought it would be best to get the procedure from here

Q2: When I move the files (not copying them) will this impact the emails online (Gmail and Yahoo)? I don't want to accidentally delete them from the server

Q3: I am concerned about the following scenario: I tell Thunderbird to use the external drive. Thunderbird starts to download emails to the external drive. What happens to the emails that are on the internal drive? does Thunderbird move them to the external drive? Or will I have to move them manually? Can I safely move email folders on top of folders of the same name without messing anything up? (I'm concerned that Thunderbird would not know that a previously downloaded folder exists and would start to download it in the new spot. So when I move the folders from the old spot to the new spot, it would overlay the new copy and I don't want that to mess anything up)

I hope my questions make sense. I'm not always clear about how I ask things

I just updated Thunderbird. So, I'm running the latest version. I'm using Windows 10 (old computer)

Thank you MistWing

I have tried to download FireFox, but my computer doesn't have enough space. My email options do not let me delete emails, stating an error, that there is not enough disk space. Here is the message "There is not enough disk space to download new messages. Try deleting old mail, emptying the Trash folder, and compacting your mail folders, and then try again." I delete all emails from my trash folder, and with it empty, it still does not allow me to delete from the inbox.

For last week it takes forever to download my e-mails and system oten crashes. Then won't let me open the messages, they are blank and it looses them. What can I do to overcome such Regards, Roland

Hi all,

When I try to add google calendar, it doesn't request for authentication after i put the e-mail address.

Environment: - OS: Fedora 37 - Thunderbird: 102.4.1 (64-bit)

Steps to reproduce: 1. File, New Calendar and then select Google Calendar (image GoogleCalendar_Integration1.png). 2. After entering e-mail (image GoogleCalendar_Integration2.png) 3. It seems like it is asking for username and password but it is not showing (image GoogleCalendar_Integration3.png).

What am I doing wrong? -- Regards, Mauro Chan Son Suleimane

Hello. I have deleted all messages from one email (sent and received). The problem is, when I type the email in search system, there is still one (sent) message but it's invisible and I can't find it in any folder. How can I delete that one message? For further details, ask me here.

The two recent updates of TB have preceded unprecedented "processing delays" that require substantial "sitting and waiting time" before new messages can be downloaded.

When I first start Thunderbird it works fine, for a while (as in possibly days). Then I notice when I try to send an email it just spins its wheels. When I shit it down then restart I get a poo-up saying Thunderbird is already running but not responding. Checking task manager I see two instances of Thunderbrd.exe in the liist. In order to successfully restart it I must first kill all instances (I use Sysinternals pskill.exe for this). Then when it restarts it typically downloads a messages that were previously blocked.

I've seen this behaviour even without firt trying a send. If I am expecting an email that isn't appearing (there is no indication of a problem when I try a demand fetch) I know that I'll have to do the same pskill/restart to fix it.

I'm running Thunderbird 115.8.1 (64-bit) on Windows 11 Home (currently up to date).

My Mozilla Thunderbird Crashes since I did a windows update

The following was done 1. Start thunderbird in safe mode 2. Disable anti virus software (Malwarebytes/Bitdefender) 3. Update thunerbird 4. Uninstall and reinstall mozilla thunderbird

Nothing has solved the problem

Crash data below:

AdapterDeviceID: 0x3e9b AdapterDriverVersion: 31.0.101.2114 AdapterSubsysID: 08251028 AdapterVendorID: 0x8086 Add-ons: bdThunderbird78%40bitdefender.com:24.22.0.13,google%40search.mozilla.org:1.0,amazondotcom%40search.mozilla.org:1.1,bing%40search.mozilla.org:1.0,ddg%40search.mozilla.org:1.0,wikipedia%40search.mozilla.org:1.0,default-theme%40mozilla.org:1.3 AvailablePageFile: 15623610368 AvailablePhysicalMemory: 3021438976 AvailableVirtualMemory: 138522152501248 BackgroundTaskMode: 0 BlockedDllList: BuildID: 20221101185644 CPUMicrocodeVersion: 0xf0 ContentSandboxCapable: 1 ContentSandboxLevel: 1 ContentSandboxWin32kState: Win32k Lockdown enabled -- default value is true CrashTime: 1668387715 DOMFissionEnabled: 1 DOMIPCEnabled: 1 GPUProcessLaunchCount: 1 GPUProcessStatus: Running HeadlessMode: 0 InstallTime: 1668130691 LauncherProcessState: 0 ModuleSignatureInfo: {"Bitdefender SRL":["gemmauf64.dll","atcuf64.dll","bdhkm64.dll"],"Microsoft Corporation":["msvcp140.dll","VCRUNTIME140.dll"],"Microsoft Windows":["TaskFlowDataEngine.dll","twinapi.dll","ntshrui.dll","explorerframe.dll","Windows.Security.Integrity.dll","dataexchange.dll","linkinfo.dll","cdp.dll","pnrpnsp.dll","NapiNSP.dll","winrnr.dll","ondemandconnroutehelper.dll","cscapi.dll","dbgcore.dll","wsock32.dll","webauthn.dll","OneCoreCommonProxyStub.dll","msimg32.dll","directmanipulation.dll","Windows.Globalization.dll","DWrite.dll","wininet.dll","FWPUCLNT.DLL","BCP47mrm.dll","InputHost.dll","textinputframework.dll","Windows.UI.dll","Bcp47Langs.dll","iertutil.dll","srvcli.dll","urlmon.dll","wscapi.dll","OneCoreUAPCommonProxyStub.dll","npmproxy.dll","dhcpcsvc6.DLL","twinapi.appcore.dll","AudioSes.dll","dhcpcsvc.dll","WindowManagementAPI.dll","rasadhlp.dll","winnsi.dll","MMDevAPI.dll","avrt.dll","version.dll","usp10.dll","ColorAdapterClient.dll","mscms.dll","wtsapi32.dll","netprofm.dll","wshbth.dll","dsreg.dll","policymanager.dll","d3d11.dll","dcomp.dll","CoreUIComponents.dll","CoreMessaging.dll","uxtheme.dll","nlaapi.dll","WinTypes.dll","winhttp.dll","winmm.dll","propsys.dll","dwmapi.dll","dbghelp.dll","windows.storage.dll","gpapi.dll","kernel.appcore.dll","dxgi.dll","winsta.dll","rsaenh.dll","msvcp110_win.dll","ntmarta.dll","umpdc.dll","IPHLPAPI.DLL","dnsapi.dll","netutils.dll","powrprof.dll","mswsock.dll","CRYPTBASE.DLL","cryptsp.dll","wldp.dll","msasn1.dll","devobj.dll","sspicli.dll","userenv.dll","profapi.dll","msvcp_win.dll","bcrypt.dll","crypt32.dll","win32u.dll","KERNELBASE.dll","cfgmgr32.dll","ucrtbase.dll","bcryptPrimitives.dll","gdi32full.dll","wintrust.dll","shlwapi.dll","SHCore.dll","oleaut32.dll","kernel32.dll","sechost.dll","imm32.dll","setupapi.dll","msctf.dll","nsi.dll","combase.dll","user32.dll","advapi32.dll","msvcrt.dll","shell32.dll","gdi32.dll","rpcrt4.dll","ole32.dll","ws2_32.dll","clbcatq.dll","psapi.dll","ntdll.dll"],"Mozilla Corporation":["libssp-0.dll","libotr.dll","thunderbird.exe","xul.dll","rnp.dll","nss3.dll","nssckbi.dll","freebl3.dll","mozglue.dll","softokn3.dll","lgpllibs.dll"],"National Instruments Corporation":["nimdnsResponder.dll","nimdnsNSP.dll"]} Notes: Has dual GPUs. GPU #2: AdapterVendorID2: 0x10de, AdapterDeviceID2: 0x1c20, AdapterSubsysID2: 08251028, AdapterDriverVersion2: 27.21.14.6231FP(D00-L1000-W00001000-T000) DWrite? DWrite+ WR? WR+ ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6} ProductName: Thunderbird ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 733 StartupCrash: 0 StartupTime: 1668387706 SubmittedFrom: Client SystemMemoryUsePercentage: 82 TelemetryEnvironment: {"build":{"applicationId":"{3550f703-e582-4d05-9a08-453d09bdfdc6}","applicationName":"Thunderbird","architecture":"x86-64","buildId":"20221101185644","version":"102.4.2","vendor":null,"displayVersion":"102.4.2","platformVersion":"102.4.0","xpcomAbi":"x86_64-msvc","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":16178,"virtualMaxMB":134217728,"cpu":{"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"name":"Windows_NT","version":"10.0","locale":"en-US","servicePackMajor":0,"servicePackMinor":0,"windowsBuildNumber":19045,"windowsUBR":2251},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":false,"DWriteEnabled":true,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":false,"adapters":[{"description":"Intel(R) UHD Graphics 630","vendorID":"0x8086","deviceID":"0x3e9b","subsysID":"08251028","RAM":0,"driver":"igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32","driverVendor":null,"driverVersion":"31.0.101.2114","driverDate":"8-24-2022","GPUActive":true},{"description":"NVIDIA GeForce GTX 1060 with Max-Q Design","vendorID":"0x10de","deviceID":"0x1c20","subsysID":"08251028","RAM":6144,"driver":"C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdm.inf_amd64_54c680c07b6d4e2e\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdm.inf_amd64_54c680c07b6d4e2e\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdm.inf_amd64_54c680c07b6d4e2e\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdm.inf_amd64_54c680c07b6d4e2e\\nvldumdx.dll C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdm.inf_amd64_54c680c07b6d4e2e\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdm.inf_amd64_54c680c07b6d4e2e\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdm.inf_amd64_54c680c07b6d4e2e\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdm.inf_amd64_54c680c07b6d4e2e\\nvldumd.dll","driverVendor":null,"driverVersion":"27.21.14.6231","driverDate":"4-8-2021","GPUActive":false}],"monitors":[{"screenWidth":1920,"screenHeight":1080,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"none","hwCompositing":{"status":"available"},"gpuProcess":{"status":"available"},"wrQualified":{"status":"available"},"webrender":{"status":"available"},"wrCompositor":{"status":"available"},"wrSoftware":{"status":"available"},"openglCompositing":{"status":"unused"},"omtp":{"status":"unused"},"d3d11":{"status":"available","version":0,"warp":false,"textureSharing":false,"blocklisted":false},"d2d":{"status":"available","version":"1.1"}}},"appleModelId":null,"hasWinPackageId":false,"sec":{"antivirus":["Bitdefender Antivirus","Malwarebytes"],"antispyware":null,"firewall":["Windows Firewall"]}},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":true,"telemetryEnabled":false,"locale":"en-US","intl":{},"update":{"channel":"release","enabled":true},"userPrefs":{"browser.cache.disk.capacity":307200,"browser.search.region":"PH","general.config.filename":"<set>","network.trr.strict_native_fallback":false,"widget.content.allow-gtk-dark-theme":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":1,"contentWin32kLockdownState":15},"launcherProcessState":0,"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{}} Throttleable: 1 TotalPageFile: 29849055232 TotalPhysicalMemory: 16964153344 TotalVirtualMemory: 140737488224256 URL: UptimeTS: 96.3183 User32BeforeBlocklist: 1 Version: 102.4.2 Winsock_LSP: AF_UNIX : 2 : 1 : 1 : 0 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : a00943d9-9c2e-4633-9b59-0057a3160994

Hyper-V RAW : 2 : 34 : 1 : 1 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 1234191b-4bf7-4ca7-86e0-dfd7c32b5445 
MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
RSVP TCPv6 Service Provider : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP TCP Service Provider : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDPv6 Service Provider : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDP Service Provider : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
MSAFD L2CAP [Bluetooth] : 2 : 32 : 1 : 256 : 0x20006 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a 
MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a

useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

I'm running the latest version of TB (91.10) on two Windows 10 computers. I recently changed the password on my (Windows Outlook) mail server, then waited for the error message after checking for new mail on TB, entered the new PW, and checked the box to have Password Manager remember it. That worked - new mail was downloaded - but only for a day or so. TB is now giving me that same error message on both computers (most of the time) even though the new PW works fine on Outlook's web portal and also on my phone's different email client.

I've tried re-entering (and re-saving) the new PW. I've tried restarting TB -- and then restarting the whole system. Nothing helps. I wasn't having any difficulty fetching mail until the PW was changed, and no other changes were made that might explain the problem.

Any ideas?

I got a new PC and set my accounts up but forgot to transfer over my address book, so I did that yesterday. When I went to the Local Folders (now called little blue filing cabinet) a whole bunch of folders had appeared that weren't there before. Most of them allowed me to delete them, but after closing Thunderbird and going back in, all the files again appeared. Does anyone have an idea how I can make them go away?! Any advice would be gratefully received. Lesley

Hi,

I have some HTM signatures I use with Thurnderbird 102. These consist of just text some of which is coloured. The signature automatically loads in a new message correctly (includes the colours) but when the message is sent the colours are replaced with greyscale. The signature files were produced in MS Word and saved as a Webpage (*htm *html).

Can you advise please if I have some sort of setting issue>

Hi there,

Thanks for your help...

Vcard is not enabled in my settings (see screen shot) But whenever I send an email a blank card appears at the bottom. Is there some other setting i am missing?

Many thanks,

Holly

Emails sent from Google Apps domains show a sender image when displayed in GMail, but not in Thunderbird. I assume the necessary information must be stored in some google-proprietary header? Is there an extension that will make these images visible in Thunderbird, or a setting in the application proper that I haven't found?