Thunderbird-Hilfeforum

Thunderbird 15.4.2 was made available today. Since 15.4.1 reintroduced bugs from 15.0 (Hot Mess Edition first push) that had been fixed by 15.3, and I had bugzillad one, I wondered if 15.4.2 had fixed the bug they introduced in 15.4.1. I installed it and clicked on the usual place for release notes, and got an error message -- that page doesn't exist! They always put out release notes when a new version comes out. This time they didn't. Things really seem to be falling apart at MZLA.

And no, they haven't fixed the bug. Mailnews_scroll... in advanced settings still works backwards (set it to false if you want it to work).

I used to be able to see the number/count of new messages and old messages in all of my message folders. There seems to have been an update, and all of my numbers are missing. Can you tell me how to fix this please.

Regards, Jan Knight

Since the big update I cannot read my messages in the message window without scrolling as I read each line. The message window is so small that I can only see about four lines of text at a time. I can't get the messages to open in a new window unless I click on them and choose "open in new window" even after setting them to open in a new window on their own.

The last update fixed the font on everything from being too big in spite of settings so now I can read a little more at a time. It's still very frustrating having to scroll constantly.

Hello,

I have used Thunderbird for my Virgin Media email account for many years ago, always easily and happily.

However, as of the past few days Thunderbird will no longer send emails via that account. Receiving is fine, but it won't send. The email account itself is fine. I can send messages via webmail. I've checked the passwords and even reset the app password and entered a new one, but nothing seems to work.

Does anybody have any suggestions, please? I am running the latest update of Thunderbird in Windows 11.

Many thanks, Paul

Supernova 115 - I prefer the Quick Filter Search box (Ctrl+Shift+K) than the Global Search box (Ctrl+K) because it is easy to find messages.

Can anyone help to replace the Global Search box (Ctrl+K) by Quick Filter Search box (Ctrl+Shift+K) on mail Toolbar.

Thank you.

Windows 10 Thunderbird 115.4.2 (64 bit) Following the recent update, the Write icon has vanished. I can see it in Customise -Toolbars but can't do anything about it. I know there is a keyboard shortcut to get this done but I want my icon back please! Many thanks Howard

I've been using Thunderbird/Eudora for 20+ years. Today, I was forced to download a new version today. In doing so, I lost most of my saved folders as well as my email address list. Just finished reentering 200+ addresses but can't figure out how to print a hard copy so I can crosscheck and save as a hard copy. HELP!!!!!.

I have migrated sackvilleandlane@westnet.com.au from Westnet to The Messaging Company, they tell me it is successful, but I cannot get emails. They now tell me it is my provider. Can you please fix it for me? With thanks Heather

Hi support, please I would like to know the recipient limits while sending a html bulk mail using thunderbird to prevent my SMTP from being banned. And I will appreciate a quick response.

Thanks.

Hi i'm trying to use 1 inbox for multiple emails but inside the inbox i want folders to act as different inboxes (i know it sounds complicated).

for example as i provided in the picture i want to use the inbox named Eurasia as the main inbox and create folders within which i will use them as receivers for the all the other emails (Carlos, Sophia, Sent).

Is this possible and if yes please if you could provide me with a step by step guide.

P.S the emails are POP3 as well as the second screen shot if from MS Outlook and it's the final result of what i want.

Thank you in advance.

I've used talktalkk for approx 25 years I've tried every password i've had during that time all fail can you help please, both my alternative email adddresses also fail, I suspect tthat the google cartel are blocking them

I have lost my password and even the primary password. Is there any way to recover from this dilemma? When I click on the TB icon, the first thing I see is Enter your Primary Password. I enter my last PW. No success. So I click on Cancel. Up comes a partial TB screen and another request for Primary PW. Click cancel again and there is TB with all my emails. It is trying to connect to the host server: sending login information. It eventually times out and asks for the Primary PW again.

I can get my email by connecting to the ISP (Frontier.com), but I really miss my TB. I think I have tried everything but nothing seems to work.

Larry K

New installation of Thunderbird on WIndows11 - cannot send mail - get the follwoing error message: "outgoing server smptgo.lanlime.com failed. The server may be unavailable or is refusing connections. Please verify that your outgoing server SMTP setttings are correct." WHERE DO I LOOK TO FIND THESE SETTINGS///

When I delete an email, it usually goes to the trash, so I can find it again. Now the emails are deleted permanently and disappear. How can I keep my emails in the trash? Sincerely Helle

Everything is gone? All my organized folders, everything. It prompts me to set up everything again. It then gives more prompts I don't understand. What should I do? This is a disaster

I've been running Thunderbird for years on Gentoo which has version 115.10.1 as the most recent. I don't send much mail so I'm not exactly sure when this problem occurred, but I'm unable to authenticate with my SMTP server. I have not changed any configuration. Some weeks ago a changed my password on the server, but I made the appropriate changes to Thunderbird password manager. All settings, username and passwords are 100% correct as I copy pasted all of them. IMAP on the same server (uses same credentials) works.

I have tried deleting and re-adding my accounts which did not help. I have also tried deleting my profile folder. All other mail clients (e.g. claws-mail, kmail, mailspring) with the same SMTP server don't have any problems sending mail. This problem seems to only affect Thunderbird and Thunderbird forks such as Betterbird.

I have no firewall and am using SSL authentication with cleartext password on the SMTP server.

I get the following output to console on attempted sending of message:

console.error: (new Error("Server error 503 Service Unavailable", "resource://services-settings/Utils.sys.mjs", 390)) console.error: mailnews.smtp: "Command failed: 535 Incorrect authentication data; currentAction=_actionAUTHComplete" console.error: mailnews.smtp: "Authentication failed: Incorrect authentication data" console.error: mailnews.smtp: "Authentication failed: Incorrect authentication data" console.error: mailnews.send: "Sending failed; Unable to authenticate to Outgoing server (SMTP) mail.kapsi.fi. Please check the password and verify the 'Authentication method' in 'Account Settings | Outgoing server (SMTP)'., exitCode=2153066805, originalMsgURI="