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I have tried every method suggested here to migrate my emails and settings to my new computer, but nothing has worked. I tried the export then import path, but just kept getting an error message. Used all the folders just in case I was doing something wrong. So then I found the option of copying the old profile into the new profiles folder - that didn't work either. I just tried again importing from the file I exported, but it doesn't bring in anything at all. I am at a complete loss, I really don't want to lose all this information, which is why I did the export in the beginning.

I have had to Restore my laptop. Since I have I can not seem to separate my email accounts. I wish them to be kept separate because I use different 'Signatures' for each account. Is there a way to separate the accounts in Thunderbird? If not How do I delete all the email accounts connected to the main email account, without affecting any email accounts outside of Thunderbird so that I can then add them individually?

Hi

I am running Thunderbird on WIndows 10. I have eight different email accounts, but only one profile.

This morning on startup, all accounts and folders were gone and the "open your account" tab was open.

After several hours of frantic searching on the net, I took the most recent profile "prefs-9" and used it to overwrite "prefs.js" This brought back all my local folders and saved emails.

However, the email accounts used to be Wotsit@gmail followed by Inbox, Sent, Draft etc. Now the first account name has been moved, leaving behind its old Inbox, Sent etc with the correct email count but nothing at all in the right hand pane. The account header has re-appeared amongst other account headers but with nothing in the Inbox, Sent etc.

What I need to do is make all the emails visible in the "headerless" section, and return the correct header above them.

Here is what it sort of looks like -

Inbox (3) 2100 Sent 998 Drafts

Then further down after other accounts - Wotsit@gmail.com Inbox Sent Drafts

How can I move the Wotsit header back to where it should be?

I really appreciate the help you folks offer, and the time you put in helping us mere mortals!

The option to search the body of an email does not show up on when I do use the search feature. On a long term basis (several years with many versions of Thunderbird) sometimes it shows up and other times it does not. I read the info from the post below but can't find where this is used because it did not match my menu list and doing a search within Thunderbird I could not find the Sync option or Keep message option:

https://support.mozilla.org/en-US/questions/1370101#answer-1488100

Thanks for your help.

-Mike

Supernova 115* has been released with a new Thunderbird logo. Some people will love the new design and many may not be very bothered, but what happens if you really do not like it? The following information can be used to change that logo back to one used in version 102*.

First of, good on the person who came up with the name "Supernova"(for anyone who don't know, a supernova is the collosal explosion of a star that has run out of fuel) for this update as it is a perfect description of it, a horrid mess.

Ever since the update i keep getting prompts to enter my credentials for all my hotmail/outlook accounts, CONSTANTLY.. At first i thought it was just a one time thing because of the update, but no.. It'll calm down for a while and then the popups come back randomly.

I found no solution that worked in the support forum, and one particular last quip in a comment from a Top 10 contributor actually irritated me a bit even tho the comment wasn't directed at me: "My encouragement is to stay with 115 and work through the transition." Really? When stuff get's so bad that regular non techy people come here for help to downgrade, and that's the response, it's a sign that the people making thunderbird and the community members(As i understand it the community members do this in their own spare time out of the goodness of their hearts, and i do not intend to cast shade and hate on them, the people helping here are amazing) who try to help people on the forum has gotten too out of touch with the average Joe with 0 tech skills at all. Things that seem like simple workarounds or fixes for you, is like arabic writing to a first grader who only knows english, you have gotten out of touch with how truly clueless people are when it comes to anything more than simply accessing and using a program or app normally. If you have to make folders and css files to restore some of the ease of use you had before this update, then the update is catastrophically flawed from the get go. Updates for programs like this that changes things so dramatically, should NEVER go to auto update or release, it's so slow and laggy and buggy atm it would pain me to even call it beta worthy, it feels like the program is in an alpha test period.

Sorry for the rant, now for what i need help with. I want to go back to the previous version before any of the supernova crap got onto it, from a comment here: https://support.mozilla.org/en-US/questions/1426218 , David | Top 10 Contributor details how to go back to 102. So, i strap in and prepare myself for the looooong time it's going to take for all my emails to download again after doing a full clean install, BUT, i have a problem, WHICH of the !!46!! different 102 versions do i chose? I read that i had to use this archive https://archive.mozilla.org/pub/thunderbird/releases/ to find older versions, but which of the versions do i use? Which was the latest stable 102 build? Unfortunatly that wasn't deemed necessary info, please help, i want to get away from the massive explosion of an update.

I am struggling with Gmail and Yahoo mail account in TB these few days. I hit almost the same errors from both. I generated app password for Yahoo mail, and put it in when setting up new account. For connection security: SSL/TLS For authentication method: tried with Normal password, Encrypted password, and OAuth2 However, I am seeing the expected authentication window pop up when trying the OAuth2. For all three authentication method: errors are always the same --- unable to connect to your IMAP server. I've followed another instruction to change maximum number of server connections to cache into 1 or 10. Error messages were the same imap one. So, what should I do/try for next?

Hi, I've had this problem two other times with various upgrades, where my setting no longer works. I need horizontal lines between message headers in all folders. My eyes need the lines to be able to scan across and not get lost. I am using TB v115.3.3 on Windows 11 Home.

Here is an old version of my problem: https://support.mozilla.org/en-US/questions/1277758

Here is the full content of my userChrome.css file that is located here: C:\Users\Victoria\AppData\Roaming\Thunderbird\Profiles\hid4pw25.default\chrome

@namespace url(http://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul);

/* Add bottom border to thread pane (message list) */

1. threadTree treechildren::-moz-tree-row {

 border-bottom: 1px solid grey !important;

}

Thank you for any help.

--Victoria

I have had so much trouble with version 115 and looked online for answers. People recommended downgrading to 102, so I downloaded and re-installed that version, after deleting the file that was recommended from the Thunderbird folder (now I can't find the name of it!).

When I installed 102, it gave me the profile error message. I started to create a new profile and realized that will take me hours probably - I have multiple folders and email addresses in TB. So I decided to reinstall 115, and now it looks like there is no data at all. Help!

I'm using Windows 8.

Thanks

Hi all,

I am in the midst of migrating a gmail account to another gmail account as I will be losing access to one in the near future. I have downloaded the email and everything I want using Google Takeout. This has created an mBox file. From there I downloaded Mozilla Thunderbird and logged onto this with the new gmail email address I want to use. I downloaded the ImportExport NG extension as well. From there I see the next step is to click on the local folder tab and go the the ImportExport NG tab, it's there that I don't have the import option like everyone else seems to have. See picture below to see what my options look like.

Any help with this will be greatly appreciated!

I used to rely on inbox to show me any unread messages however whenever I look at the folder after the update its showing me double the unread messages because apparently they are showing now in both unread and in all mail.

How do I fix it? see attached

please advise

Thank you

I've recently switched from Apple Mail to Thunderbird, and I'm realizing that one of the convenient little features that Apple Mail had that is missing in Thunderbird is that it would intelligently select which email account you are sending an email from depending on the currently viewed mailbox or who you've addressed it to.

For example, let's say I have two email accounts: a personal Gmail address, and a work account with an address that looks something like myname@company.com, with the Gmail account being the default.

If I start writing an email from my Gmail inbox or am addressing it to people whose addresses are totally unrelated from my work account, I'd like it to use the Gmail account, which is what it does.

However, if I'm currently browsing one of the mailboxes for my work account, or I address a new email to one of my coworkers who also has an @company.com email address, I'd like it to automatically set the 'from' address of my new email to my work email.

Thunderbird already picks the correct account when I'm replying. I'm hoping that it can also do so when starting a new email.

Is there any way to do this?

Hi 😊 I’m trying to resolve my sisters’ issue with Thunderbird, and I know nothing about Thunderbird. When I open Thunderbird, I have an issue in that the Archive folder is there but no content is shown

Yet if I go to where the files are they seem to be there. They were working but I accidentally deleted the folder and out of the trash folder as well. If I go into “C:\Users\Sue\AppData\Roaming\Thunderbird\Archives.sbd” where the emails and folders are, they seem to be there but not showing in Thunderbird when I click on any folder in Archive and are appear top be very small, i.e. empty.

I have screen shots if you require but thought not appropriate at this stage.

I have recently signed up to Thunderbird and have taken out three subscriptions for three computers. I made a donation each time but I still get donation requests blocking my reading pane when using the service. Is there any way to stop these requests as I feel I have already shown my support?

When I click on a "mailto:"-link in my browser (firefox, on Linux), thunderbird opens a window to write a new mail. So far, so good.

However, the "from" address does not belong to the default SMTP server (as set in account settings/Outgoing Server). Instead it picks an address for which I don't even have an SMTP server configured (it is an old address which I only keep around for archive reasons).

I could not find anything about that problem anywhere. All I found where questions about how to change the default SMTP server, but I already have set up the correct SMTP server.

hi all, 115 changed some stuff on the main display and I'm not able to fix it or understand why. in the screenshot the "quick filter" smaller button is not needed or can be moved down as there is another one on the main toolbar (orange arrow) while the messages display toggle is not really needed as I don't think anyone use it daily. the yellow lines show a whole unused column not needed at all (and I don't really need to know the exact number of messages in a folder, or have it consume a whole column...). the green circle around the messages is because I can't seem to make the main display have bigger fonts. it's a messy display like that. how can I fix that? thanks :)

Hi, I'm wondering why I'm seeing 1000+ emails going back to 2017 in my thunderbird gmail account. I have long since deleted most of these in the gmail web client, but when I set up my gmail address as a mailbox in thunderbird, I see them all once again. I looked around and didn't find any answers to this specific question. Thanks very much for helping me with this. -T

Until the latest update of Tbird, all personally set up gmail folders (aka labels) appeared as subfolders of the [Gmail] folder. After the update the [Gmail] folder has gone and all subfolders are new promoted to the higher level. This is very annoying when you have multiple accounts and want to view only the Inbox of each. I can't see a way to get [Gmail] to appear. If I view gmail from the browser then the [Gmail] label appears. How do I get Thunderbird to display this label?

RIchard

With the recent update on Thunderbird, and installing it on a new computer, I can't seem to locate where the setting is that shows "Read" after so many seconds of viewing. Could someone redirect me? Thanks so very much!

I successfully copied my very large profile (a lot of mail) from my old computer to a new installation. I have done this several times successfully in the past. The accounts and mail copied just fine, were immediately visible on starting the program and using the old profile name. The calendar, however, did not open with prior data displayed. The file(s) in the 'calendar' folder in the profile seem to have copied perfectly (the size is identical to the source) but still no joy. I tried the "import" tool, which I've never used before, but it hung up. Any and all advice and assistance will be most gratefully received and tried. Thanks.