Forum der Gemeinschaft Firefox

With vertical tabs and expand on hover, clicking on the X box rarely closes the tab. Sometimes I have success if the pointer is on the left or right line of the box. Not having luck on the center of the box. Has been true for several weeks. With hover off, clicking the X works fine. I am running Windows 11.

Hi,

Firefox version: 139.0.4 (64-bit) OS: Windows 11

I have been having issues where Firefox tab will just crash out for no reason it appears and it happens at random times and once the tab start to crash, and I restore it, it will crash again and again. The only way tog et out of the loop is to restart Firefox.

I have tried: Refreshing/Reset, Clearing Cache and History removing all themes, disabling extensions, disabling my anti virus. Turning off hardware acceleration didn't make any different.

I currently have 2 extensions enabled: uBlock Origin 1.64.0 and Bitwarden Password Manager 2025.5.0

In the about:Crashes I have reported them all and they seem to have the same type of reasons in the Raw data/Minidump which are: EXCEPTION_ACCESS_VIOLATION_WRITE EXCEPTION_ACCESS_VIOLATION_READ

Any help as to what to try next?

Gaz

My mail checker extension isn't working right in Firefox. Extension Link I was able to find an error using Developer Options but I don't know if the error is even related to the extension or if it is even useful. If anyone would help me, I would be very grateful.

First of all, if you really want to help people, then offer phone or at least chat support -- not bots!

Second, I just uninstalled Firefox for the second time because of problems with connectivity and installing bookmarks

The first time was a problem with the bookmarks and again I had a problem, not with installing them but installing too many -- each imported bookmark installed seven times!

Also, I was having problems loading pages.

You really think people want to spend days rummaging through FAQs to find an answer? You need to provide some good support if you want to survive.

Hi, Once last week I had Firefox crash, like quite literally the window I had open just closed abruptly. Tried doing the refresh using the setup wizard and it did not help. Then I've tried uninstalling/reinstalling several times. Each time it'll open up like new, and within 10 minutes the window closes randomly and then Firefox doesn't launch anymore on my laptop. No error message, just does not launch whether I try to from taskbar or Home or even run as administrator. Seemingly random I've been using Firefox for months and it just started doing this last week.

Sorry for lack of other info, thanks for any help you're able to give.

bp-99a3af9e-c74e-4a75-9564-ae4050250703

this is the latest crash report. had 19 crashes in about 1 hour. i have noticed when i put stress on my pc IE playing a game the crashes are less. i have 64g ram i9 14900k cpu. disabled all extenstions have uninstalled and reinstalled firefox but nothing im doing seems to help.

any help would be great.

Hello Firefox Support,

I’m encountering a strange issue with Firefox. While playing YouTube videos at very low quality (144p) just to listen to music, my GPU usage spikes to 100%. This happens even when the video is not fullscreen and there’s minimal visual content.

System Info:

   Firefox Version: 140.0.2 (64-bit)

   Operating System: Windows 11 

   CPU: AMD Ryzen 7 8700F (no integrated GPU)

   GPU: AMD Radeon RX 7900 GRE

   GPU Driver Version: AMD Adrenalin 25.6.1 

The issue goes away when I disable hardware acceleration in Firefox settings, but I’d prefer to leave it enabled for better performance elsewhere.

Is this a known issue with AMD GPUs or is there something else I can try to reduce GPU usage during playback?

Thank you for your help.

Firefox has just introduced wallpapers for browser home page. I cannot get it to work. It's either cropped too small or pixilated, is there a setting I need to adjust, or a particular image format? So that it looks ok.

In Chrome, for example, if you type "maps" in the address bar, it will autofill to "maps.google.com", which then redirects to the correct URL, "google.com/maps". Initially, it doesn’t do this, but if you do it repeatedly, Chrome eventually learns and sends you directly to that URL when you type "maps". The same happens with "gmail" or even just "gm", which redirect to "gmail.com" or "mail.google.com". Does Firefox have this kind of feature?

I think I browsed a reddit thread from a few years ago asking this same problem having something to do with autofill frequency which doesn't work, because the actual url is not, in the example of maps, maps.google.com and the url I want to enter redirects to it.

hey, I update my laptop windows, after updates when it restarted I have signed in to my account but bookmarks wasn't recovered. It was totally gone. I want my bookmarks back it is really important to me.

Hi,

Occasionally i get weirdly washed out colors on videos, this seems to mostly happens on my jellyfin instance on high res content. It does not happens on other browser, and the issue is very inconsistent, sometimes disappearing after a reboot, or when refreshing firefox. Same with firefox safe mode sometimes it fixes the issue... and sometimes it doesnt. Disabling or enabling HDR doesnt fix the issue.

I use firefox 141.0b4 and RTX 5070 Ti with the latest driver. Any idea how to fix this? Attached are some screenshots showing the issue

My Windows PC laptop has stopped syncing bookmarks from my android phone, even though I set them up to sync with each other. The syncing suggestions under Firefox support for syncing do not match with the options on my laptop or android phone.

hi, i need help with many visual accessibility items such as dark theme (it does not invert in many sites including this one "support", i need the text to be bolder across websites (not just zoom, and settings dont seem to be working across sites, such as gmail), need accessability shortcut and more. i really dont want to add extensions for every thing, is there a more universal mozilla accessability button/settings i am missing? looking forward to hearing from you. -- E

140.0.2 (64-bit) Windows MSIX package mozilla-MSIX-1.0 This one has access to ChatGPT, among other AI chatbots. The version above does not mention any AI products.

140.0.2 (64-bit) NO Mention of MSIX NO AI chatbots as far as I can find.

Each wants to be the default, and it doesn't cause a problem unless you try to open the not-default. Then you can either select the not-default to be the default, or NOT. Doesn't matter, as far as I can determine there is no loss of functionality whether default or not-default in either version.

However, it's a bit annoying to have two product with the same version number and different properties.

Notice, this looks like a problem that was solved earlier. But that solution involved installing V140.0.2, obviously that won't work for me.

I await your wisdom---

For some unknown reason on my Mac computer the forward and back browser arrows have moved to the right extreme side of the browser and have also revered ie > < I'm guessing something in settings has been changed accidentally.

Can some please explain to a seventy year old man how to move them back to the left side of the browser and in correct order ie < > where they belong?

Best Regards, WG