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PDF loading is very slow

I am using Firefox v125.0.2. When I open a PDF in Firefox it takes a lot of time to load. But, when the same PDF opened in the Edge browser it loads normally and scrollin… (Lesen Sie mehr)

I am using Firefox v125.0.2. When I open a PDF in Firefox it takes a lot of time to load. But, when the same PDF opened in the Edge browser it loads normally and scrolling through PDF pages renders fast. I have shared the screenshot of a single-page pdf loading taking quite a long time.

Could someone please help me with this.

Gefragt von avisekn vor 1 Woche

Letzte Antwort von jonzn4SUSE vor 4 Minuten

is there any Collections where category wise someone can save web sites

is there any Collections where category wise someone can save web sites ? Presently, I do not find any. Hence, i am using Pocket and keeping there creating Lists, b… (Lesen Sie mehr)

is there any Collections where category wise someone can save web sites ?

Presently, I do not find any. Hence, i am using Pocket and keeping there creating Lists, but it is not so cosy kind, Shall request Firefox team to create Collections in Firefox on windows 11

Gefragt von scy321 vor 4 Stunden

Letzte Antwort von cor-el vor 28 Minuten

Blue progress bar no longer showing after clicking on download icon in Firefox

Some months ago, Firefox stopped displaying the blue progress bar that would normally show once you clicked on the download icon. You still see the usual file info but n… (Lesen Sie mehr)

Some months ago, Firefox stopped displaying the blue progress bar that would normally show once you clicked on the download icon. You still see the usual file info but now the progress bar of the download is gray instead of blue and is extremely hard to see. You have to look closely but in the first screenshot you can see where the shade of gray of the progress bar changes, just under the "6" of the "x86" part of the file name. But if you click on the "show all downloads" link, then the blue progress bar will show as usual for any in-progress downloads in the Library window, as shown in the second screenshot.

It isn't a huge issue but is still annoying when you just want to quickly see the progress of downloads in Firefox. I haven't changed any of the colors in Firefox or in Windows for that matter, I'm currently running Windows 10. All other dialog boxes, windows, etc. all display normally on my system. Just curious if anyone else is having this problem and hopefully a future update can take care of it.

Thanks very much!

Gefragt von jbb2004g vor 3 Stunden

Letzte Antwort von cor-el vor 1 Stunde

Copy-paste from LastPass Extension in Firefox through AnyDesk pastes nothing

This is almost surely a "security" or "privacy" design, but it's an error. In Firefox - only (this works fine in Chrome) - if I open the LastPass Firefox Extension, find … (Lesen Sie mehr)

This is almost surely a "security" or "privacy" design, but it's an error. In Firefox - only (this works fine in Chrome) - if I open the LastPass Firefox Extension, find a Site, and Copy the password, then go directly to an open AnyDesk remote access connection, and Paste (or, lightning bolt menu, Insert from Clipboard), what gets pasted is a single wrong character, NOT the password that IS in the clipboard. (If I paste instead into e.g. a local Notepad window, the actual password gets pasted). I asked AnyDesk support about this, and they confirmed that it's something that Firefox is doing. It shouldn't. Copy is copy. Paste is paste. Why would Firefox do something so that copied text (which just happens to be a password from a password vault extension) pastes wrong when the destination just happens to be a remote desktop client (AnyDesk) to send the password through to complete a login at the remote end? Anyway, how to turn off this wrong behaviour? thank you. (Windows 11 Pro, 64-bit, 23H2, Firefox current - 125.something today, but this has been going on for some weeks at least, AnyDesk version 8 current)

Gefragt von libove vor 9 Stunden

Letzte Antwort von cor-el vor 1 Stunde

Primaey email hacked

Please someone help me with this. My primary email has been breeched and because I was honest with the service --instead of just saying I need help resetting my password.… (Lesen Sie mehr)

Please someone help me with this. My primary email has been breeched and because I was honest with the service --instead of just saying I need help resetting my password. Thay are asking me to send them a copy of my drivers' license and a photo "selfie" of myself to recover my account.

This is where I draw the line -- all invasions of privacy we have learned to live with but not this -- I could give them the transaction ID from my last Payment from Paypal period -- but that was not good enough. If I was being deceitfull I could easily provide the crdentials they ask for and it could all be fake; so I told them to get lost as I was paying for the Premium service anyway. I can contintue to use that as my ID but sonner or later someone is going to want to send me a code there and I can't retrieve it. Tonight they did not ask so I was able to get in here.

Everybody has a place to change your password but few have a place to change your sign-in ID. If I can get back into Firefox with a new ID and set 2 step validation I shouls be okay as faras the average user gors. The other option that I know of is to stary a new Firefox account. I alread have a lot of people and business's that I have to get my new email to.

Thanks To Anyone with any ideas.

Sincerely Paul

Gefragt von Paul Ellis vor 12 Stunden

Letzte Antwort von jscher2000 - Support Volunteer vor 2 Stunden

websites won't load on Firefox

I have used Firefox for many, many years and have always loved it. Recently, it stopped loading some websites. I have read and tried everything I have read and still ca… (Lesen Sie mehr)

I have used Firefox for many, many years and have always loved it. Recently, it stopped loading some websites. I have read and tried everything I have read and still can't fix the problem. I have to switch to Edge to load the sites. I am tearing my hair out trying to get this fixed, but I will have to use other browsers if this doesn't get cleared up. Some sites load and most don't, but there is no rhyme nor reason to what it loads and what it doesn't. I do not have a great deal of tech know-how and cannot seem to fix this according to my research. I get no "error" messages except that the page can't load. Please help. I would hate to have to learn another browser.

Gefragt von Susan vor 1 Tag

Letzte Antwort von jonzn4SUSE vor 3 Stunden

Firefox extremely slow to load pages or connect to Web sites after startup - Follow-Up

I see my original question is now archived at https://support.mozilla.org/en-US/questions/1380948#question-reply I never closed it because I didn't know if my last proc… (Lesen Sie mehr)

I see my original question is now archived at https://support.mozilla.org/en-US/questions/1380948#question-reply I never closed it because I didn't know if my last process could really fix the issue. It didn't, not always. Over the years, there have been times when the issue would still pop up, but not as often as before (2022 and earlier).

I have a feeling that during an issue, FF is having difficulty setting up shop after starting up. Consequently, it is spending more time before it could become prepared to connect to the Net. I've come up with another "solution," which is deleting (or moving out) xulstore.json in the profile folder after exiting or before starting FF. You can create a batch command or script to execute the process.

So far, FF is connecting immediately after startup.

Gefragt von mobilesuit vor 2 Wochen

Letzte Antwort von zeroknight vor 7 Stunden

Youtube Playback choppy / low frame rate in DEFAULT view only

Device: Surface Pro X SQ2 OS: Windows 11 Home for ARM (Up-to-date at time of writing) Firefox Version: 125.0.3 (AArch64 up-to-date at time of writing) I am having an is… (Lesen Sie mehr)

Device: Surface Pro X SQ2 OS: Windows 11 Home for ARM (Up-to-date at time of writing) Firefox Version: 125.0.3 (AArch64 up-to-date at time of writing)

I am having an issue with Firefox and video playback, specifically on YouTube. When I play a video in default view mode, the playback is super choppy / low frame rate. When I change to theatre view or full screen, playback works perfectly.

I've tried incognito windows and troubleshooting mode with no improvement.

Microsoft Edge works fine.

Not sure where to go from here.

Gefragt von jconnmchugh vor 8 Stunden

Letzte Antwort von zeroknight vor 7 Stunden

Mozilla is blocking needed websites

When I try to use needed tools on websites, Mozilla is blocking the page from opening. USPS will not allow me to track a package. When I enter the tracking number, the pa… (Lesen Sie mehr)

When I try to use needed tools on websites, Mozilla is blocking the page from opening. USPS will not allow me to track a package. When I enter the tracking number, the page just sits on white and the search just spins

Gefragt von Ann Pride vor 19 Stunden

Letzte Antwort von jonzn4SUSE vor 14 Stunden

Icon of Firefox Multi-Account Containers won't show up on top of screen

Hi, I've been trying to get the Multi-Account Containers Add On to work on my computer for quite some time. Would be very handy for me. When I add the Add On to my browse… (Lesen Sie mehr)

Hi, I've been trying to get the Multi-Account Containers Add On to work on my computer for quite some time. Would be very handy for me. When I add the Add On to my browser the icon on the top right of the screen just won't show up. Don't know what I've been doing wrong...? How can I access the container settings someway else? I've made changes to my FF settings in regards to privacy via the recommendation from Sun Knudsen but don't really see an issue here. Thanks in advance!

macOS 10.15.7, Firefox 125.0.3

Gefragt von Chrstph vor 1 Tag

Letzte Antwort von cor-el vor 17 Stunden

Autofill login password, 2-factor codes

Unlike Safari, Firefox doesn't autofill passwords or 2-factor codes. Please implement these features or tell me how to get them to work. MacOS 14.4.1 Thank you, Steve … (Lesen Sie mehr)

Unlike Safari, Firefox doesn't autofill passwords or 2-factor codes. Please implement these features or tell me how to get them to work. MacOS 14.4.1 Thank you, Steve

Gefragt von stronick vor 1 Tag

Letzte Antwort von cor-el vor 18 Stunden

Firefox gets lost

Firefox goes to eBay Portugal instead of eBay USA. In order to complete a specific task, I had to use Edge browser to get there. Why does it do that? How do I fix … (Lesen Sie mehr)

Firefox goes to eBay Portugal instead of eBay USA. In order to complete a specific task, I had to use Edge browser to get there. Why does it do that? How do I fix it?

Gefragt von WTC71 vor 1 Tag

Letzte Antwort von jscher2000 - Support Volunteer vor 18 Stunden

Gmail says browser is unsupported just now, Firefox help says version is up to date.

I get the message: Gmail may not work well with this browser version. Please upgrade to a supported browser. Just got it today. FireFox is version 125.0.3 for Windows 11… (Lesen Sie mehr)

I get the message: Gmail may not work well with this browser version. Please upgrade to a supported browser. Just got it today. FireFox is version 125.0.3 for Windows 11. On gmail help, it said to disable extensions and add-ons. I did this, restarted Firefox and get the same message.

Gefragt von tracyjel vor 22 Stunden

Letzte Antwort von cor-el vor 19 Stunden

I trusted you!!

Where are all the tabs for the research I was working on? I stepped out of my office for a few minutes and returned to a very proud message declaring that Firefox had aut… (Lesen Sie mehr)

Where are all the tabs for the research I was working on? I stepped out of my office for a few minutes and returned to a very proud message declaring that Firefox had auto updated and now better than ever. Only all my tabs are gone. Why does every other browser save and restore tabs when updating, but not Firefox??? Do I have to go back to Safari or Chrome? This cannot happen!!!

Gefragt von dlarkins4144 vor 20 Stunden

Letzte Antwort von cor-el vor 20 Stunden

Cannot access Virgin.com Account or e-mail since last Mizilla Update

I can't access my Virgin e-mail. I sign in with usual e-mail and password, then click and the link just doesn't work. The same when I ry to access my Virgin account detai… (Lesen Sie mehr)

I can't access my Virgin e-mail. I sign in with usual e-mail and password, then click and the link just doesn't work. The same when I ry to access my Virgin account details. Sign in and the links just don't work. It was fine yesterday, but there has been another Mozilla 'Update' which has 'Broken' the Virgin site! Can I roll back to the previous version of Firefox? There does seem to be an awful lot of updates; every few days it sems. Why?

Gefragt von Gemini Idf vor 1 Tag

Letzte Antwort von James vor 20 Stunden

After automatic update/installation of Firefox 125.0.3 recaptcha does not work on any website requiring this

I have tried all fixes suggested by others reporting similar problems with previous versions, but this was noticeable for me yesterday afternoon right after some downtime… (Lesen Sie mehr)

I have tried all fixes suggested by others reporting similar problems with previous versions, but this was noticeable for me yesterday afternoon right after some downtime and the latest version (for me) of Firefox was installed. Every time I try to use a site requiring recaptcha, the wheel spins and I get no choice to log in. I've cleared cookies and my cache, refreshed Firefox, etc. Nothing works.

Gefragt von sgabardi vor 2 Tagen

Letzte Antwort von James vor 21 Stunden

Newest update caused glitch with ShipStation

I noticed that Firefox implemented an update today at 10:36 (CST). I have noticed that since that point I can no longer click the login button for my ShipStation platfor… (Lesen Sie mehr)

I noticed that Firefox implemented an update today at 10:36 (CST). I have noticed that since that point I can no longer click the login button for my ShipStation platform. I can login without issue through Chrome, but prefer to use Firefox. I have cleared my history for ShipStation in Firefox. I have restarted my computer. The page loads, but clicking on the login button has not result - nothing happens.

Please help!

Gefragt von MartyleeCzajkowski vor 2 Tagen

Letzte Antwort von James vor 21 Stunden