Firefox-Hilfeforum

Need help here for a long time Firefox user. I really don't want to have to use another browser, especially one that is not open source. I embrace FOSS for what I believe are the right reasons, I'll spare you the stump speech. As noted, I'm a long time Firefox user, on desktop and Android. I've grown to take some measure of hiccups to stay FOSS. However, this past week, has been unbearable. YouTube is just flat out broken. Pages just stall, fail to load entirely or I get a "not connected" message. This of course makes me want to scream with my Verizon gig connection. I had numerous extensions set up for blocking adds and maintaining a spy-proof (yeah, I know...) experience. I turned them all off, although not uninstalled. I'll go there if need be. So right now, I'm using Firefox as much as possible and only using Chrome for YouTube and/or when another page just flat out doesn't move. Edge sucks, we all know that. Where and what should be done please. I've performed the basics and reviewed other troubleshooting that included turning off hardware acceleration and deleting temp files, etc. Hoping for a hail Mary, or new information that will allow me to get back to surfing with a safe and reliable FOSS option. Oh, and this is mainly just happening with Windows 10. Ubuntu, not so much, but I need to have Windows for all of the bad reasons we all do. Thanks muchly. Appreciate you reading and responding.

The picture in picture icon that toggles the video into stay on top small screen no longer does that - instead it opens the video into full screen. The opposite of picture in picture. Any assistance is appreciated. Thank you

I have removed any private information and kept the balance for everyone review and comments and left dead Mozilla addresses, which is not private or personal.

Start paste ________ Re: Your case, 00119811: Contacting anyone

20 Oct 2022 13:24NZST (20 minutes ago)

to Mozilla I note this total lack of focus on the users continues, with more forced unwanted "functionality", forced start menu shortcuts and no fixes of the reported previous issues etc., some of which can be "fixed" via a not recommend code, patch or "playing" in the config settings.

I believe most of this is driven by a race for dollars before totally pissing off the bulk of the users and will end up with much less dollars.

Urgently, regain your focus on the users themselves, provide settings in the main window that allow the users to manage nearly all settings, allow them to add or remove extra functionality, i.e. list all tabs, Firefox mode, backspace issues, search positioning etc etc. remove "Personalize new tab" does not need to be there at all, include in settings.

Further, the issue reporting requirements and process are still onerous and Mozilla's/Firefox shutting down topics on the community pages is a "We know best" approach which highlights this complete lack of user focus.

I suggest: -A new group of coders that focus on the users first and foremost, while not all of their recommendation may be implemented,they should have some priority -An open and honest discussion amongst all stakeholders on each issue as and when required -A commitment to rollback all of the unnecessary "fixes" that pissed off some of the user groups that complained, remember it must have really pissed them off to start to complain and most will be silent regardless. -and any other items that revert Mozilla and Firefox back to its original drivers

Actioning all of the above, will longer-term, retain users, drive recommendations and gain new users and will have a material impact, again as per my last email attached and as I predicted, the current user share is diminishing and will continue to do so unless significant change in methodology and focus is rolled out ASAP.

Phil B

On Wed, 29 Sept 2021 at 12:58, Mozilla Foundation Donor Care Team <donorcare@mozillafoundation.org> wrote: Hello Phil, Thank you for getting back to us and clarifying things a bit further. We appreciate you reaching out, and thank you again for your support. Respectfully,

Tom & the Donor Care Team at the Mozilla Foundation https://foundation.mozilla.org

Sent late Sept 2021 Hi Tom, and team,

Somewhat ironically, the "new features" mostly include unfriendly removal of normal configuration as has been standard across all browsers since year dot as well as unneeded overheads and other.

Continuing the irony, my apparently unified login, previously known as my Mozilla login, now my Firefox login is invalid for ideas.Mozilla.org for which I apparently need a separate one, reporting this as a bug or as a requested feature update I need another separate one.

The whole process of reporting and communicating to the Dev team directly (via support or other), the navigation to such, the escalating of such is horrendous. You may end up with multiple reports and somewhat incomplete reports form average users, however asking users to have all of these extra log-ins, to read the bug treatise, to navigate through this laborious - totally the reverse of a streamlined, thought-out process is symptomatic of the lack of focus on user feedback and I believe, the users themselves.

I understand during a reconfiguration there may be teething troubles, however this is not the case, it has been this way for a long time and continues to get more distant from a user friendly experience.

If you read between the lines above, I will not be gong through to deas.mozilla.org via 2 log-in's, to go to https://support.mozilla.org/en-US/kb/file-bug-report-or-feature-request-mozilla to try to select the correct repository and having read the clumsy tome, report a "fix" needed for something that should never of been rolled-out, to go though to https://bugzilla.mozilla.org/enter_bug.cgi?product=Firefox (or other) to log-in again and still be no closer to any kind-of direct, meaningful and constructive solution when I can "hack" the about:config and these issues IMO have been reported via https://support.mozilla.org on more than one occasion.

Yours sincerely Phil B

On Fri, 24 Sept 2021 at 12:30, Mozilla Foundation Donor Care Team <donorcare@mozillafoundation.org> wrote:

Hello,

Thank you for being a Firefox user! We're sorry to hear that you're frustrated with some of the new features added in the recent refresh.

We checked with the Firefox team, and they suggested that you submit your feedback here: ideas.mozilla.org . That way the team can take a look at it and other users can chime in too.<PB notes>, all reported, either ignored, conversation shutdown and none were ever rolled back<end>

We hope this information is helpful, and thank you again for your support. Sincerely, Tom & the Donor Care Team at the Mozilla Foundation

Sent late Sept 2021 Please forward to Dev management. There is no link between the support volunteers and Mozilla, there is no way to contact Mozilla, there is no way to ask for a simple roll-back of a "new" unwanted feature i.e. backspace not working, search tab/bar/screen position. Firefox is losing it's way and ignoring and not appearing to want any constructive feedback and no way to monitor or act on it. People are leaving. _____ end paste.

I added some dates in an edit. Please do not ask too many questions on the history here jscher2000 has already tested me and my memory.

Hello. I've been facing issues with my browser where I will click on buttons, refresh sites, etc... and they will fail to load.

One such example is in the image attached where I clicked on a link on google and am noticing in the network that most of the calls are failing.

Another example is I will open a new tab, type in a search term to the URL bar, and hit the Enter key. The URL will turn into the Google URL to which the browser is calling a GET, but I am never redirected and nothing loads. The screen itself will be completely greyed out, as if the process failed midway (second picture).

To briefly note, I've tried running multiple antivirus tests, have done a clean install of Windows, and have even brought my computer to a professional to ensure there were no hardware defects. None of these resolved the problem.

Doing a speedtest I get 900 mbps download, so it's unlikely to be an issue with slow internet connection.

Firefox view was added with the newest version, and in an impulse I decided to remove it from the toolbar. I would like to put firefox view back in the toolbar but can't find a setting for this, how do I do this?

Thank you in advance,

David

Hello! When I click in the bar where you type website name quick list of popular websites pops up. I have there mine old website which is offline for three years. How do I remove this item, please? Thanks!

The new 106.0 version asked me to pick a color for the frame. It showed a bunch or radio buttons. How do I get that choice again so I can try a different frame color?

After my latest firefox update I continuously receive the following message and have to identify if I am human. I never had this problem prior to the update.

Our systems have detected unusual traffic from your computer network. This page checks to see if it's really you sending the requests, and not a robot. Why did this happen?

When I use the "print" option under the 3-bars in upper right of Firefox screen (and the same thing in Thunderbird), Firefox and Thunderbird ignore my "print 2-sided" option that is set for my printing preferences under Windows. Instead both Firefox and Thunderbird print one-sided only. How do I get Thunderbird and Firefox to adhere to the printing preferences I have set for my printer? I always run the newest releases of both Thunderbird and Firefox. This problem has been ongoing for several years now. Thanks, Jerry Raack

I have to use a Power BI dashboard/report as part of my job. One of the dashboard pages, the left hand side of the report are tables that are linked to a calendar widget on the right hand side of the page. Clicking on the items in the calendar should filter the tables to show only items related to the calendar item, but this doesnt work.

The functionality works in Edge.

Today (20-10-2022) mozilla show some changes in layout with infos about that change. Mostly is mozilla icon in top left corner. But now the app just keeps failling. 4 tabs open and freezes. youtube can take one song to the end without several stops (hiccups) or stop completely. And it gets to slow to open a new page or simply doesn't open and i get a message that mozilla is not responding.

Beginning today 10/20/22, you cannot block autoplay of audio or video on the nytimes website, using either the desktop or android version of Firefox.

Repo: 1. goto nytimes com 2. click any article 3. go back to nytimes com 4. see the video play and hear the audio

Don't mean to complain about such a trivial thing, but on macOS the new icon for Firefox as of 106 just doesn't look right. It was PERFECT before this. Yes, I know I can copy and paste the old one into the new and it's problem solved, but figured I'd post here to see what everyone else thinks. Again, it's not the end of the world, but it just doesn't look right.

When trying to sign in to my email account, a get a blank page since I had update my browser. Still am not able to figure it out. Seems that it is only my msn. email account that is screwed