Firefox-Hilfeforum

Starting a couple of weeks ago, I began noticing that occasionally (every 2-3 days usually), a few empty files appear in my c:\ folder (Windows 10, as up-to-date as Windows ever is). They have names like "wal3A7109C6" (no file extension). Usually 4-5 will be generated at the same time (ie, same timestamp, so within the same second).

When I first noticed them, I (nervously) deleted a batch with no apparent consequences - but I had to activate Administrator privileges to get rid of them. I ran virus scans but have seen nothing unusual.

A few minutes ago, I had Firefox open but minimized to the task bar. I also happened to have c:\ open in a Window I could see. As I tapped to expand the browser, another of the files appeared, and the browser window behaved oddly for a moment, as though about to crash. The last few versions - I'm at 125.0.3 (64 bit) - have been crashing more than I'm accustomed to, but this is the first time I'd considered the browser to be a likely suspect.

Does anyone have any clues/possibilities to offer? It would be much appreciated.

Opened a directory of pdfs from the command line using ```firefox * &``` and went on with my work. Checked the terminal to see these error messages: ``` [Child 19416, MediaDecoderStateMachine #1] WARNING: Decoder=7f6e75431700 Decode error: NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005): file /builddir/build/BUILD/firefox-125.0.2/dom/media/MediaDecoderStateMachineBase.cpp:167 [Child 19416, MediaDecoderStateMachine #1] WARNING: Decoder=7f6e79a87a00 Decode error: NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005): file /builddir/build/BUILD/firefox-125.0.2/dom/media/MediaDecoderStateMachineBase.cpp:167 [Child 19416, MediaDecoderStateMachine #1] WARNING: Decoder=7f6e84e52400 Decode error: NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005): file /builddir/build/BUILD/firefox-125.0.2/dom/media/MediaDecoderStateMachineBase.cpp:167 ``` I tried recreating this error by restarting the entire process and repeating everything, but to no avail. I'll try to recreate the error a few more times, however if I don't post a message it means I was unsuccessful.

Details: Mozilla Firefox 125.0.2

CPU: Architecture: x86_64

 CPU op-mode(s):         32-bit, 64-bit
 Address sizes:          39 bits physical, 48 bits virtual
 Byte Order:             Little Endian

CPU(s): 8

 On-line CPU(s) list:    0-7

Vendor ID: GenuineIntel

 Model name:             Intel(R) Core(TM) i5-8350U CPU @ 1.70GHz
   CPU family:           6
   Model:                142
   Thread(s) per core:   2
   Core(s) per socket:   4
   Socket(s):            1
   Stepping:             10
   CPU(s) scaling MHz:   22%
   CPU max MHz:          3600.0000
   CPU min MHz:          400.0000
   BogoMIPS:             3799.90
   Flags:                fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge
                          mca cmov pat pse36 clflush dts acpi mmx fxsr sse ss
                         e2 ss ht tm pbe syscall nx pdpe1gb rdtscp lm constan
                         t_tsc art arch_perfmon pebs bts rep_good nopl xtopol
                         ogy nonstop_tsc cpuid aperfmperf pni pclmulqdq dtes6
                         4 monitor ds_cpl vmx smx est tm2 ssse3 sdbg fma cx16
                          xtpr pdcm pcid sse4_1 sse4_2 x2apic movbe popcnt ts
                         c_deadline_timer aes xsave avx f16c rdrand lahf_lm a
                         bm 3dnowprefetch cpuid_fault epb pti ssbd ibrs ibpb 
                         stibp tpr_shadow flexpriority ept vpid ept_ad fsgsba
                         se tsc_adjust sgx bmi1 avx2 smep bmi2 erms invpcid m
                         px rdseed adx smap clflushopt intel_pt xsaveopt xsav
                         ec xgetbv1 xsaves dtherm ida arat pln pts hwp hwp_no
                         tify hwp_act_window hwp_epp vnmi md_clear flush_l1d 
                         arch_capabilities

Virtualization features:

 Virtualization:         VT-x

Caches (sum of all):

 L1d:                    128 KiB (4 instances)
 L1i:                    128 KiB (4 instances)
 L2:                     1 MiB (4 instances)
 L3:                     6 MiB (1 instance)

NUMA:

 NUMA node(s):           1
 NUMA node0 CPU(s):      0-7

Vulnerabilities:

 Gather data sampling:   Mitigation; Microcode
 Itlb multihit:          KVM: Mitigation: VMX disabled
 L1tf:                   Mitigation; PTE Inversion; VMX conditional cache flu
                         shes, SMT vulnerable
 Mds:                    Mitigation; Clear CPU buffers; SMT vulnerable
 Meltdown:               Mitigation; PTI
 Mmio stale data:        Mitigation; Clear CPU buffers; SMT vulnerable
 Reg file data sampling: Not affected
 Retbleed:               Mitigation; IBRS
 Spec rstack overflow:   Not affected
 Spec store bypass:      Mitigation; Speculative Store Bypass disabled via pr
                         ctl
 Spectre v1:             Mitigation; usercopy/swapgs barriers and __user poin
                         ter sanitization
 Spectre v2:             Mitigation; IBRS; IBPB conditional; STIBP conditiona
                         l; RSB filling; PBRSB-eIBRS Not affected; BHI Not af
                         fected
 Srbds:                  Mitigation; Microcode
 Tsx async abort:        Mitigation; TSX disabled

I am using Firefox v125.0.2. When I open a PDF in Firefox it takes a lot of time to load. But, when the same PDF opened in the Edge browser it loads normally and scrolling through PDF pages renders fast. I have shared the screenshot of a single-page pdf loading taking quite a long time.

Could someone please help me with this.

is there any Collections where category wise someone can save web sites ?

Presently, I do not find any. Hence, i am using Pocket and keeping there creating Lists, but it is not so cosy kind, Shall request Firefox team to create Collections in Firefox on windows 11

Some months ago, Firefox stopped displaying the blue progress bar that would normally show once you clicked on the download icon. You still see the usual file info but now the progress bar of the download is gray instead of blue and is extremely hard to see. You have to look closely but in the first screenshot you can see where the shade of gray of the progress bar changes, just under the "6" of the "x86" part of the file name. But if you click on the "show all downloads" link, then the blue progress bar will show as usual for any in-progress downloads in the Library window, as shown in the second screenshot.

It isn't a huge issue but is still annoying when you just want to quickly see the progress of downloads in Firefox. I haven't changed any of the colors in Firefox or in Windows for that matter, I'm currently running Windows 10. All other dialog boxes, windows, etc. all display normally on my system. Just curious if anyone else is having this problem and hopefully a future update can take care of it.

Thanks very much!

This is almost surely a "security" or "privacy" design, but it's an error. In Firefox - only (this works fine in Chrome) - if I open the LastPass Firefox Extension, find a Site, and Copy the password, then go directly to an open AnyDesk remote access connection, and Paste (or, lightning bolt menu, Insert from Clipboard), what gets pasted is a single wrong character, NOT the password that IS in the clipboard. (If I paste instead into e.g. a local Notepad window, the actual password gets pasted). I asked AnyDesk support about this, and they confirmed that it's something that Firefox is doing. It shouldn't. Copy is copy. Paste is paste. Why would Firefox do something so that copied text (which just happens to be a password from a password vault extension) pastes wrong when the destination just happens to be a remote desktop client (AnyDesk) to send the password through to complete a login at the remote end? Anyway, how to turn off this wrong behaviour? thank you. (Windows 11 Pro, 64-bit, 23H2, Firefox current - 125.something today, but this has been going on for some weeks at least, AnyDesk version 8 current)

Please someone help me with this. My primary email has been breeched and because I was honest with the service --instead of just saying I need help resetting my password. Thay are asking me to send them a copy of my drivers' license and a photo "selfie" of myself to recover my account.

This is where I draw the line -- all invasions of privacy we have learned to live with but not this -- I could give them the transaction ID from my last Payment from Paypal period -- but that was not good enough. If I was being deceitfull I could easily provide the crdentials they ask for and it could all be fake; so I told them to get lost as I was paying for the Premium service anyway. I can contintue to use that as my ID but sonner or later someone is going to want to send me a code there and I can't retrieve it. Tonight they did not ask so I was able to get in here.

Everybody has a place to change your password but few have a place to change your sign-in ID. If I can get back into Firefox with a new ID and set 2 step validation I shouls be okay as faras the average user gors. The other option that I know of is to stary a new Firefox account. I alread have a lot of people and business's that I have to get my new email to.

Thanks To Anyone with any ideas.

Sincerely Paul

I have used Firefox for many, many years and have always loved it. Recently, it stopped loading some websites. I have read and tried everything I have read and still can't fix the problem. I have to switch to Edge to load the sites. I am tearing my hair out trying to get this fixed, but I will have to use other browsers if this doesn't get cleared up. Some sites load and most don't, but there is no rhyme nor reason to what it loads and what it doesn't. I do not have a great deal of tech know-how and cannot seem to fix this according to my research. I get no "error" messages except that the page can't load. Please help. I would hate to have to learn another browser.

I see my original question is now archived at https://support.mozilla.org/en-US/questions/1380948#question-reply I never closed it because I didn't know if my last process could really fix the issue. It didn't, not always. Over the years, there have been times when the issue would still pop up, but not as often as before (2022 and earlier).

I have a feeling that during an issue, FF is having difficulty setting up shop after starting up. Consequently, it is spending more time before it could become prepared to connect to the Net. I've come up with another "solution," which is deleting (or moving out) xulstore.json in the profile folder after exiting or before starting FF. You can create a batch command or script to execute the process.

So far, FF is connecting immediately after startup.

Device: Surface Pro X SQ2 OS: Windows 11 Home for ARM (Up-to-date at time of writing) Firefox Version: 125.0.3 (AArch64 up-to-date at time of writing)

I am having an issue with Firefox and video playback, specifically on YouTube. When I play a video in default view mode, the playback is super choppy / low frame rate. When I change to theatre view or full screen, playback works perfectly.

I've tried incognito windows and troubleshooting mode with no improvement.

Microsoft Edge works fine.

Not sure where to go from here.

When I try to use needed tools on websites, Mozilla is blocking the page from opening. USPS will not allow me to track a package. When I enter the tracking number, the page just sits on white and the search just spins

Hi, I've been trying to get the Multi-Account Containers Add On to work on my computer for quite some time. Would be very handy for me. When I add the Add On to my browser the icon on the top right of the screen just won't show up. Don't know what I've been doing wrong...? How can I access the container settings someway else? I've made changes to my FF settings in regards to privacy via the recommendation from Sun Knudsen but don't really see an issue here. Thanks in advance!

macOS 10.15.7, Firefox 125.0.3

Unlike Safari, Firefox doesn't autofill passwords or 2-factor codes. Please implement these features or tell me how to get them to work. MacOS 14.4.1 Thank you, Steve

Firefox goes to eBay Portugal instead of eBay USA. In order to complete a specific task, I had to use Edge browser to get there. Why does it do that? How do I fix it?

I get the message: Gmail may not work well with this browser version. Please upgrade to a supported browser. Just got it today. FireFox is version 125.0.3 for Windows 11. On gmail help, it said to disable extensions and add-ons. I did this, restarted Firefox and get the same message.

Where are all the tabs for the research I was working on? I stepped out of my office for a few minutes and returned to a very proud message declaring that Firefox had auto updated and now better than ever. Only all my tabs are gone. Why does every other browser save and restore tabs when updating, but not Firefox??? Do I have to go back to Safari or Chrome? This cannot happen!!!

I can't access my Virgin e-mail. I sign in with usual e-mail and password, then click and the link just doesn't work. The same when I ry to access my Virgin account details. Sign in and the links just don't work. It was fine yesterday, but there has been another Mozilla 'Update' which has 'Broken' the Virgin site! Can I roll back to the previous version of Firefox? There does seem to be an awful lot of updates; every few days it sems. Why?

I have tried all fixes suggested by others reporting similar problems with previous versions, but this was noticeable for me yesterday afternoon right after some downtime and the latest version (for me) of Firefox was installed. Every time I try to use a site requiring recaptcha, the wheel spins and I get no choice to log in. I've cleared cookies and my cache, refreshed Firefox, etc. Nothing works.