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Word and some jpg attachmets not opening. AOL says it is a browser problem. Have cleared cache (previous advice) still got problem. This a new problem last month. Help please

Clearing the cache and opening in troubleshoot mode did not help, hence repeated question. All attachments open in Edge and Chrome but I like Firefox so very like to fix … (Lesen Sie mehr)

Clearing the cache and opening in troubleshoot mode did not help, hence repeated question. All attachments open in Edge and Chrome but I like Firefox so very like to fix the problem. Many thanks for help on this

Gefragt von DavidWalker vor 1 Jahr

Letzte Antwort von jscher2000 - Support Volunteer vor 1 Jahr

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I have lost connection to firefox. I am 76 years old and I am unclear as to why I no longer can browse with firefox

cannot install fire fox I have used it for years as my main browser can you please help me get it back? This is a brand new computer. I should not be having any issues w… (Lesen Sie mehr)

cannot install fire fox I have used it for years as my main browser can you please help me get it back? This is a brand new computer. I should not be having any issues with Firefox

Gefragt von Tracy Reed Molitor vor 1 Jahr

Letzte Antwort von cor-el vor 1 Jahr

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Sorry. We’ve locked your account. A comedy of errors.

Hi Firefox, thanks for a great browser. Could you please help unlocking the account for [REDACTED BY MODERATOR] I was busy logging in to Firefox (today's update) using … (Lesen Sie mehr)

Hi Firefox, thanks for a great browser.

Could you please help unlocking the account for [REDACTED BY MODERATOR]

I was busy logging in to Firefox (today's update) using my account and wished to store my login info, but the link upon login was a long useless address specific to the post-login screen and related to adding more devices. I opened a new tab but this was, apparently, a sticky login and the new tab was logged in as well. I logged out of that tab with the obvious (hindsight) effect of interrupting the previous tab/s.

Long story short, the immediate effect was the message in the subject line of this mail. Firefox locked my account and I need it unlocked.

Thanks for your trouble. Kind regards Jacques


[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Gefragt von jaak0226 vor 2 Jahren

Letzte Antwort von Chris Ilias vor 2 Jahren

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strange emails showing up in login screen

When I visit Hulu.com some strange emails appear along with legitamite emails, but ones I have never used on the Hulu site. Is there a way to remove them? … (Lesen Sie mehr)

When I visit Hulu.com some strange emails appear along with legitamite emails, but ones I have never used on the Hulu site. Is there a way to remove them?

Gefragt von joshuadharris1985 vor 1 Jahr

Letzte Antwort von Terry vor 1 Jahr

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Stop with the unannounced updates

I am sick of the unannounced updates that occur without prompting me. Edge doesn't do this and I'm fed up with Mozilla unannounced updates. Going to uninstall Firefox bec… (Lesen Sie mehr)

I am sick of the unannounced updates that occur without prompting me. Edge doesn't do this and I'm fed up with Mozilla unannounced updates. Going to uninstall Firefox because of unannounced updates.

[Profanity removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]


Gefragt von Michael Rohwedder vor 2 Jahren

Beantwortet von Chris Ilias vor 2 Jahren

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Picture-in-picture

I would like to enable picture-in-picture without constantly having a popup for it anytime my cursor goes onto the video screen. You could just put a button somewhere ou… (Lesen Sie mehr)

I would like to enable picture-in-picture without constantly having a popup for it anytime my cursor goes onto the video screen. You could just put a button somewhere out of the way. It's so annoying I have to just disable it, and that's not right. Nobody needs popups of any kind for anything ever. It's the same as an ad.

Gefragt von 36m2jones vor 2 Jahren

Letzte Antwort von 36m2jones vor 2 Jahren

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Unable to access Zendesk via Firefox, but can via Incognito Mode

Hi there, I am unable to access Zendesk via Firefox, but can in Incognito Mode. I have cleared the cache, but this has not fixed the issue. Please see attachements. … (Lesen Sie mehr)

Hi there,

I am unable to access Zendesk via Firefox, but can in Incognito Mode. I have cleared the cache, but this has not fixed the issue. Please see attachements. How do I fix this issue?

Thanks in advance

Salim

Gefragt von smahmood vor 1 Jahr

Letzte Antwort von cor-el vor 1 Jahr

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Website opens at bottom page of site

On opening many websites I think they've created a new trick - dropping to the bottom of the page so you have to scoll through all pages to get to the top - is there a wa… (Lesen Sie mehr)

On opening many websites I think they've created a new trick - dropping to the bottom of the page so you have to scoll through all pages to get to the top - is there a way of preventing this?

Gefragt von shaverdave vor 2 Jahren

Letzte Antwort von FredMcD vor 2 Jahren

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1370719 contained a response to my problem, but it is greek to me

The root problem is that when I try to open a movie in a web browser, I get the message "Oops. Your web browser is no longer supported. " see attached. 1370719 had a … (Lesen Sie mehr)

The root problem is that when I try to open a movie in a web browser, I get the message "Oops. Your web browser is no longer supported. " see attached.

1370719 had a response that made no sense to me.

Is there anyway to fix this issue?

David

Gefragt von d.l.briggs vor 2 Jahren

Letzte Antwort von d.l.briggs vor 2 Jahren

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Specific web pages not working

I subscribe to the Times.co.uk but past few days am unable to navigate on the website eg if I press 'show more on the web page' nothing happens. `It does work however if … (Lesen Sie mehr)

I subscribe to the Times.co.uk but past few days am unable to navigate on the website eg if I press 'show more on the web page' nothing happens. `It does work however if I access using my Safari browser, so clearly not a 'Times' issue

Gefragt von carolinedudgeon2210 vor 2 Jahren

Letzte Antwort von cor-el vor 2 Jahren

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Many common words missing in FireFox spell checker

I once found a live bug opened for this, but I don't find it anymore. The spell checking dictionary, as many pointed out, is horrible. It lacks tons of common words, as … (Lesen Sie mehr)

I once found a live bug opened for this, but I don't find it anymore.

The spell checking dictionary, as many pointed out, is horrible. It lacks tons of common words, as well as commonly used tech,internet, you name it - jargon words.

Is there (there should be) a repository to add missing words? Through my usage I add words to my private dictionary. Would be shame not to use this as part of this bug handling.

Gefragt von zarnivop vor 2 Jahren

Letzte Antwort von pentaquark vor 1 Jahr

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Firefox isn't loading google fonts on macbook pro and iMac

Hi. I've been having this problem with my iMac for sometime, but now it's affecting my Macbook Pro, as well. Both machines are 2015, running OS 10.15.7. They have probl… (Lesen Sie mehr)

Hi. I've been having this problem with my iMac for sometime, but now it's affecting my Macbook Pro, as well. Both machines are 2015, running OS 10.15.7.

They have problems loading webfonts (I get the annoying question marks). I tried creating a new test user, and the issue persisted. Any ideas on what I should do?

Thanks!

Gefragt von jack108 vor 2 Jahren

Letzte Antwort von cor-el vor 2 Jahren

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Missing a suspicious Extension in the Manager?

I'm highly suspicious of an extensions i downloaded a while ago. It has blocked facebook from tracking me as some websites i access automatically uses Facebook. When I ch… (Lesen Sie mehr)

I'm highly suspicious of an extensions i downloaded a while ago. It has blocked facebook from tracking me as some websites i access automatically uses Facebook. When I checked the manager to make an exception for a website I was using, I don't see it there, not even to disable it. I even double checked if my only blocker, UBlock Origin is preventing it from showing but it's not even there either. So now I'm worried my data is compromised.

Gefragt von rdsreloaded vor 2 Jahren

Letzte Antwort von rdsreloaded vor 2 Jahren