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Can't delete mozilla account, keep getting "Incorrect Password"

Hi, I want to delete my acccount entirely and start fresh, I login to the website just fine, but when going to the "Delete Account" button I keep getting an "Incorrect Pa… (Lesen Sie mehr)

Hi, I want to delete my acccount entirely and start fresh, I login to the website just fine, but when going to the "Delete Account" button I keep getting an "Incorrect Password" pop-up.

I've changed the password twice now, logged in just FINE, yet keep getting told I'm using the incorrect password when trying to delete my account.

I've tried on multiple different browsers now to delete the account and it's just not working.

I really wanted to swap over to Firefox but everytime I try, I get some insanely stupid issue that never ends up being resolved, I've found another thread from 2021 about this and they stated it never got fixed and they had to make a whole new email just to use the service.

Gefragt von Seanzu vor 5 Monaten

Letzte Antwort von cor-el vor 5 Monaten

Sending Tab from Android Mobile to PC Not Functioning

I am having trouble sending tabs from my phone to my PC. My device is connected to my computer, and I can send tabs from my PC to my phone successfully, but not the other… (Lesen Sie mehr)

I am having trouble sending tabs from my phone to my PC. My device is connected to my computer, and I can send tabs from my PC to my phone successfully, but not the other way around. I have no idea what could even be the issue, and I have only seen people asking about sending tabs from PC to Mobile, not the other way around. Is there something I am missing? None of the Firefox troubleshoot pages have helped.

Gefragt von maddiewall500 vor 5 Monaten

Letzte Antwort von cor-el vor 5 Monaten

google captcha

I use Google search via Outlook. Lately every time I do a search I have to use a captcha. This is frustrating and how do I delete this step when searching a subject? … (Lesen Sie mehr)

I use Google search via Outlook. Lately every time I do a search I have to use a captcha. This is frustrating and how do I delete this step when searching a subject?

Gefragt von Jim Nelson vor 5 Monaten

Letzte Antwort von jscher2000 - Support Volunteer vor 5 Monaten

exporting logins/p-words

When I followed instructions, it sent the login file to the flash drive I designated but in an Excel format & I don't know how to print it in a readable (.doc format)… (Lesen Sie mehr)

When I followed instructions, it sent the login file to the flash drive I designated but in an Excel format & I don't know how to print it in a readable (.doc format). Any help is greatly appreciated. bucretired@yahoo.com

Gefragt von vintageseabee vor 5 Monaten

Letzte Antwort von cor-el vor 5 Monaten

When I open Yahoo, there are no photos and I can't access my email. When I use a different browser I don't have this problem.

With increasing frequency, when I open Yahoo in Firefox, there are no photos on the site and I can't access my email. In order to fix this, I have to shut off my compute… (Lesen Sie mehr)

With increasing frequency, when I open Yahoo in Firefox, there are no photos on the site and I can't access my email. In order to fix this, I have to shut off my computer and do a clean reboot. Then it works for a while, but then, all of a sudden I have the problem again. When I use a different browser (Chrome, Edge), I never have this problem. I thought it was Ghostery that was interfering, because Ghostery does screen out a lot of stuff, so I turned Ghostery off. It made no difference. What solution do you have to offer for this problem? I really don't want to switch to Chrome or Edge, because Firefox's general user interface is so far superior, but the issue I have described is a serious one. (There are two or three other websites that also don't work with Firefox when it comes to user doing data input on the site, but I'll be sending a separate inquiry on that).

Thank you, Alan Rosenbaum

Gefragt von alanbala vor 5 Monaten

Letzte Antwort von zeroknight vor 5 Monaten

Ctrl+C issue

Hey! When you're going to fix the Ctrl + C issue?! I'm sick and tired of restarting your f*g browser each time I need to paste something in a form on a page. It's froze… (Lesen Sie mehr)

Hey!

When you're going to fix the Ctrl + C issue?!

I'm sick and tired of restarting your f*g browser each time I need to paste something in a form on a page. It's frozen each time I press Ctrl+C somewhere outside your browser and return to it. I am forced to close it and restart it! It's been a year since this bug or even more.

Thank you

Gefragt von serge27 vor 5 Monaten

Letzte Antwort von zeroknight vor 5 Monaten

Pass PC scan

I need to pass a pc scan on my new hp all in one desktop for a new job with Arise.com It allows me to use mozilla firefoc for my pc scan, I continue to fail. please help… (Lesen Sie mehr)

I need to pass a pc scan on my new hp all in one desktop for a new job with Arise.com It allows me to use mozilla firefoc for my pc scan, I continue to fail. please help

Gefragt von Lauren G vor 5 Monaten

Letzte Antwort von jscher2000 - Support Volunteer vor 5 Monaten

New computer data

New computer (Windows 11) shows 'Old Firefox Data'. Opened hidden files. Using File Explorer found Profile Folder & renamed it 'old'. Copied and pasted 'Old Firefox… (Lesen Sie mehr)

New computer (Windows 11) shows 'Old Firefox Data'. Opened hidden files. Using File Explorer found Profile Folder & renamed it 'old'. Copied and pasted 'Old Firefox Data' as new profile. Firefox would not open. Had to remove etc and Firefox worked again. Thought this maybe the easiest way to get my Bookmarks back.

PS Presume Profile Folder does not contain Thunderbird Addresses?

Gefragt von Eanie vor 5 Monaten

Letzte Antwort von Terry vor 5 Monaten

Manage extensions

I have attempted to follow published instructions on how to manage extensions but the steps described are completely wrong. When I click the extensions icon, it opens th… (Lesen Sie mehr)

I have attempted to follow published instructions on how to manage extensions but the steps described are completely wrong. When I click the extensions icon, it opens the add-ons tab (does not present a list of extensions). There is no "gear" next to any of my extensions; just the on/off button and the .... button.

How can I force an extension to show on the toolbar?

Firefox is up to date (version 120.0).

Gefragt von duvalljm vor 5 Monaten

Letzte Antwort von jscher2000 - Support Volunteer vor 5 Monaten

Youtube won't play with hardware acceleration

YouTube won't start playing in Firefox. No add-ons enabled. The page is fully loaded, but clicking on Play makes nothing. The fix is to disable "User recommended perform… (Lesen Sie mehr)

YouTube won't start playing in Firefox. No add-ons enabled. The page is fully loaded, but clicking on Play makes nothing.

The fix is to disable "User recommended performance settings" and then disable "User hardware acceleration when available".

The problem is that hardware acceleration is enabled by default. In Edge or Chrome hardware acceleration is also enabled but it won't break YouTube.

Gefragt von Andrii vor 5 Monaten

Letzte Antwort von zeroknight vor 5 Monaten

Firefox crashed and I couldn't get it started. I unistalled it and reinstalled it. I lost all of my bookmarks, passwords and all information. What do I do to recover everything?

Firefox crashed and I couldn't get it restarted. I had to uninstall it and reinstall it. I lost all of my bookmarks, logins and other information. What do I do to recover… (Lesen Sie mehr)

Firefox crashed and I couldn't get it restarted. I had to uninstall it and reinstall it. I lost all of my bookmarks, logins and other information. What do I do to recover it?

Gefragt von craig414 vor 5 Monaten

Letzte Antwort von ARMAN KHAN vor 5 Monaten

Access denied

I am trying to log in to the Tesco retail site, and get this message: Access Denied You don't have permission to access "http://www.tesco.com/account/login/en-GB?" on thi… (Lesen Sie mehr)

I am trying to log in to the Tesco retail site, and get this message: Access Denied You don't have permission to access "http://www.tesco.com/account/login/en-GB?" on this server. Reference #18.26cc19b8.1700734342.438f9dd8 This is a new problem - it was working fine a week ago, and I have made no intentional changes to the Firefox settings. I went to the Settings: Enhanced Tracking Protection, changed it to Standard, and added the Tesco site as an exception (this was following the advice on some other "Access Denied" posts) but it made no difference - I still can't log in. Everything works fine on Chrome, but I would prefer to keep using Firefox if possible. Any suggestions? Thanks

Gefragt von wjh728 vor 5 Monaten

Letzte Antwort von cor-el vor 5 Monaten

Scrollbar jumps up in phpbb so can't see what i'm writing when messages get longer

The title pretty much says it. On some phpBB forum I am member of, since yesterday, I can't write long messages and see what I'm writing. When my texte is bigger than t… (Lesen Sie mehr)

The title pretty much says it. On some phpBB forum I am member of, since yesterday, I can't write long messages and see what I'm writing.

When my texte is bigger than the default frame, the scrollbar jumps at the top of the post while i'm still writing. This doesn't happen with other browers on same webpage.

Possibility : the deepl addon i just installed  ?

Any idea ?

(sorry if i'm not clear enough, english is not my first language)

Gefragt von pdelune vor 5 Monaten

Letzte Antwort von zeroknight vor 5 Monaten

Reinstall Location

I made a mistake and installed Firefox in the wrong location. I uninstalled and attempted to reinstall where I wanted the software to be. The installer now tells me that… (Lesen Sie mehr)

I made a mistake and installed Firefox in the wrong location. I uninstalled and attempted to reinstall where I wanted the software to be.

The installer now tells me that I had Firefox before and will only reinstall it in the previous directory. No other option is offered.

I am LONG used to being deprived of user choice by the likes of Microsoft or Apple, but Mozilla SHOULD KNOW BETTER.

Can you help?

Thank you.

Gefragt von Colin Hughes vor 5 Monaten

Letzte Antwort von James vor 5 Monaten

How do I stop firefox from asking to update???

Why is this so difficult? I keep getting the attachment. How do I stop it? I NEVER WANT FIREFOX TO TELL ME THERE IS AN UPDATE. I will check and update when I'm ready.… (Lesen Sie mehr)

Why is this so difficult? I keep getting the attachment. How do I stop it? I NEVER WANT FIREFOX TO TELL ME THERE IS AN UPDATE. I will check and update when I'm ready. How do I stop this?

Gefragt von scottg1 vor 5 Monaten

Letzte Antwort von zeroknight vor 5 Monaten

transfering .jsonlz4 bookmarks to new PC

Hi - I just reset my PC and trying to restore Firefox. I saved the default release folder (qejikze4.default-release-1669319412153) which contains the latest bookmarks in… (Lesen Sie mehr)

Hi - I just reset my PC and trying to restore Firefox. I saved the default release folder (qejikze4.default-release-1669319412153) which contains the latest bookmarks in the "bookmarkbackups" folder. I tried to just replace the bookmark file in the new install (how I previously transfered them), but I can't find the files in the latest V.120 version. Any suggestions on how I can do it?

Thanks

Peter

Gefragt von ppmerriman vor 5 Monaten

Letzte Antwort von cor-el vor 5 Monaten

Tab issues. Two tabs open, not one and neither are switched to as per tick in settings

I've used FF for years and always had - "Open links in tabs instead of new windows" and "When you open a link, image or media in a new tab, switch to it immediately." … (Lesen Sie mehr)

I've used FF for years and always had - "Open links in tabs instead of new windows" and "When you open a link, image or media in a new tab, switch to it immediately."

Until very recently this worked well.... now there are two identical tabs opening the link and the switch to immediately does not work.

Gefragt von raewyn1 vor 5 Monaten

Letzte Antwort von cor-el vor 5 Monaten