Forum der Gemeinschaft Firefox

I like the Firefox browser and Firefox was working fine for months but Firefox did ask me to do another update today. I did the update as requested and after the update Firefox will not connect to any websites on my desktop despite an excellent internet connection. I cannot find anyway to contact Firefox directly. For major problems such as a 100 percent failure rate to connect to any website, Firefox should provide direct help to the user as to the current major problem. I appreciate user ideas but Firefox should offer some help for major problems as the likely solutions can change over time. Hopefully if Firefox oversees user questions, someone at Firefox tech will at least respond to my question on this website or better yet contact me directly.

The problem may well be the update itself. The Firefox browser is working on my smartphone but not the desktop internet browser. I have some browser settings that I do not want to lose which a complete Firefox removal and reinstall would likely cause. Any suggestions from fellow Firefox users are appreciated and I look forward to them. Have other Firefox users experienced this major problem?

Thank you.

My PC died and I could not boot from bootable flash drive.

I had been backing up the system with Acronis to a WD Passport.

I purchased a new computer, and when I did a restore, upon starting Firefox, I did not have my old bookmarks, which are many.

Aren't they stored in a backup? If so, how do I get them back. I'm sure that some of the bookmarks came over from Netscape Navigator.

Thanks,

Bob

Since updating to Firefox 141.0 (Win11), I've had issues with performance and on-screen behaviour of dynamic web pages/sites. The problems do not manifest on Chrome, or on a reinstalled version of Fx 140.0.4 on the same computer running at the same time (and with copy of original profile's data files, extensions etc.), they do manifest on a new Firefox 141.0 profile with only one tab open.

The problem happens on dynamic pages (e.g. gmail.com, boardgamearena.com/lobby) but doesn't seem to happen on static pages. Note that this doesn't depend on page elements moving around the visible window (e.g. panels opening and closing).

The manifesting problems:

• Screen pointer rapidly switching between standard arrow pointer, mouse with index finger (clickable link) and serifed-style insertion bar, even when positioned on a part of the page that is not a link or a text box. Video (MP4, <1MB) showing behaviour at https://imgur.com/a/absjTh4.
• Browser intermittently fails to respond to browser actions (mouse clicks, keyboard entry)
• Small increase in browser CPU usage

Problem is worse if general CPU usage (from other applications) is already high - low CPU usage reduces but doesn't eliminate the problem. (Established by changing my BOINC settings and/or snoozing BOINC and observing; I have a gadget that monitors CPU and other resource usage.)

The fact that I can see the problem occurring on Fx 141 but have Fx 140.0.4 working fine at the same time on the same page, suggests that this is a Fx 141 issue. Regular malware scanner and an alternate found no issues.

Happy to do more diagnostic testing if it's helpful.

Everytime i try to go on YouTube and click on a video, it says that "that specific content is unavailable", with every single video i try to watch. i tried using a different browser, like Chrome, and this doesn't happen with those videos, only with Firefox. I also tried switching search engines, but it seems as if it still doesn't work.

Hello:

When I signed into my computer this morning, a pop-up asked me if I wanted Firefox to update. I let it do that, and then a pop-up came up letting choose among some photos and art for a desktop background. It even let me upload a photo of mine. I chose one of yours, now I can't change to any other photo I have on my computer. Please help.

Thank you,

Cynthia M.

Hi.

With last updates on firefox desktop..(2 last updates)..every update reset all my websites logins..I had to relogin again in all my websites..what happened?..is normal?..or error?

New laptop. Installed Firefox. Set up 2 of the "new" type profiles. Typical extensions (Bitwarden, Bit.ly, Firefox Color). Not too long after, Firefox will no longer launch and the only remediation I've found is to do a clean uninstall/reinstall including deleting registry keys. I've now done this three times now. Environment information

• i7 Core Ultra/32GB RAM
• SentinelOne - Corporate Environment. Installs Firefox Extension. There are no signs in the S1 portal or client that it is blocking firefox.
• nVIDIA RTX PRO 500 Blackwell Video Card. Updated to current driver 582.16
• Threatlocker - Computer is new and has been in "Learning Mode" so it isn't an issue
• Tailscale runs on this machine, but it doesn't seem to make a difference if it is running.

Nothing in the %APPDATA% crash reports folder for firefox. Crash dumps for firefox are in %LOCALAPPDATA%/CrashDumps. One read by AppCrashView is attached. It is a 0xc0000005 Access violation in StackHash_2264.

This is a problem where renaming the firefox.exe to firefox1.exe will get it to run but it seems to lose track of profiles.

Firefox is my favorite browser and I'd like to resolve this, but I really can't afford spending much more time on it or continually clean reinstalling and rebuilding profies. I've seen other similar posts, but no clear resolution.

This has worked for me for years. It just began a few days ago when I tried to login and look at my new auto insurance policy. I've cleared the cache/cookies to no avail. I can access the web site with Edge (yuk)

firefox suddenly stopped showing any history or book marks. also no history. i've re downloaded, no change. all works well with chrome but i like firefox. and thoughts?

FireFox Tab Groups can remain closed and be re-opened via "List All Tab Groups"

That's why I use FireFox (v146/v147) and not Edge or Chrome

BUT what worked well these last four months suddenly stopped working TODAY, i.e.

 "List All Tab Groups" has disappeared and all I see are tab groups created today

Sadly I never created any FireFox account until a few minutes ago Does that mean those lost Tab Groups can only be recreated manually or is there an easier way ?

( I don't know how to implement jscher2000's script on GitHub )

Will this catastrophe happen every time FireFox auto-updates itself on start-up (v147 since Jan13) ???

In the pass while on a tab inside a group[1], whenever I 'open link in new tab' it keeps the group closed, but now it forcefully opens the group. Is there setting I can press to stop this.

Here is the current situation.

Firefox is consistently crashing in Windows 11, either a tab crash or the application itself. I'm not sure how to resolve it at this point. It was sufficiently bad that at first I assumed this was a problem with my Windows 11 installation, and did a complete reinstall of the OS followed by a fresh install of Firefox.

That did not resolve the problem. Firefox is still crashing.

I completely replaced the SSD assuming there was some kind of read/write problem between it and Firefox, did a clean install of Win11 and Firefox, and instead of porting my profile ported only my bookmarks and passwords into a new profile.

It's still happening. I don't know what to do at this point.