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Need help changing primary e-mail address on Mozilla support forum

I set about updating my e-mail address on this forum. I followed a hyperlink which had been e-mailed to me automatically in the past by the forum, and which pointed to s… (Lesen Sie mehr)

I set about updating my e-mail address on this forum. I followed a hyperlink which had been e-mailed to me automatically in the past by the forum, and which pointed to support.mozilla.org

The first screen (whose URL I don't want to try to get right now because doing so might sign me out of my Support.Mozilla.org account) offered only an option for creating a new account, not signing into an existing account. It turns out that this is a very significant wording mistake that needs to be corrected.

Since I thought my existing account didn't exist anymore, I made a new account with my new e-mail address.

Then I found that the short username assigned to my new account had a "1" suffixed - which meant that my existing account did exist after all. So I deleted the new account. I also managed to sign into my existing account by using the misleadingly named "Create a new account" method.

The next problem was how to change my primary e-mail address. There is no evident way to do this. I eventually found article https://support.mozilla.org/en-US/kb/change-primary-email-address-firefox-accounts which confirmed my suspicion that the recommended workaround is to add the new address as a "secondary address," then delete the primary address. This is another significant issue that needs to be corrected. I'm registered on possibly dozens of Web forums etc. & all of them (except Mozilla) simply let me change my e-mail address when I need to.

Anyway, now apparently the support forum doesn't let me add my current e-mail address as a secondary e-mail address, because there is still a record of this address on the defunct account that I just now created. Also, the error message here is worded incorrectly (it claims that my new e-mail address is the same as my old e-mail address).

Can I please have assistance from a forum admin in getting my e-mail address updated, without change to my short username.

I also wish there were a more obvious way to ask for help (or raise defect reports) regarding the forum itself.

Thanks for your help.

Gefragt von dg1727 vor 2 Monaten

Beantwortet von dg1727 vor 1 Tag

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Can't access my bookmarks in recent activity area in new tabs after I've dismissed them

In firefox new tabs settings, I wanted to check bookmarks option to see my bookmarks. so I did that and then in a new empty tab I was playing around and clicked on "dismi… (Lesen Sie mehr)

In firefox new tabs settings, I wanted to check bookmarks option to see my bookmarks. so I did that and then in a new empty tab I was playing around and clicked on "dismiss" option of one of the bookmarks in the recent activity area. and now I wanted it back but I can't get it :(. I've tried removing the website from bookmarks and then adding it again but still it's not shown in the recent activity area in new tabs.

Thanks

Gefragt von Muhammad vor 2 Tagen

Beantwortet von cor-el vor 2 Tagen

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Specific websites changing tab bar height (Bug)

Hi, I noticed that when I open a specific site, the tabs bar becomes huge, and when I close it, the bar goes back to its normal height. For example, it happens when I go … (Lesen Sie mehr)

Hi,

I noticed that when I open a specific site, the tabs bar becomes huge, and when I close it, the bar goes back to its normal height. For example, it happens when I go to this page: Problematic Site

I have no idea why it happens. I remember that it did happen before, but I only noticed now that it has something to do with having some specific pages loaded. So I know it has happened because of some other sites, but I don't remember which ones.

Even if I change the tab, the tab bar stays big, as long as the problematic page is loaded (even on the background).

This also happens in safe mode, so it's not because of my extensions, I imagine. Also happening on another laptop here.

Does anyone have any idea why this is happening?

Thanks,

Gefragt von brunomonteiro815 vor 1 Tag

Beantwortet von cor-el vor 1 Tag

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Browsing some websites!

Dear Sir, I have problems browsing some specific sites like presstv.ir Last Linux update helped to remove this issue but recent Firefox update brought back the issue. I … (Lesen Sie mehr)

Dear Sir, I have problems browsing some specific sites like presstv.ir Last Linux update helped to remove this issue but recent Firefox update brought back the issue. I have therefore avoid latest Firefox update on my other computers but still want to highlight the issue. I also wonder if this has anything to do with the restrictions US government has put on such sites belonging to the government of Iran?

With regards, //Saeed M. Rad

Gefragt von saeed1 vor 1 Woche

Beantwortet von jonzn4SUSE vor 5 Tagen

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Disabling Ctrl+Shift+M shortcut

Hello, recently Ctrl+Shift+M has been grabbed by Firefox but I had already mapped this shortcut to a command in my desktop, how do I disable this shortcut in Firefox? Tha… (Lesen Sie mehr)

Hello, recently Ctrl+Shift+M has been grabbed by Firefox but I had already mapped this shortcut to a command in my desktop, how do I disable this shortcut in Firefox? Thanks!

Gefragt von delentef vor 3 Tagen

Beantwortet von jscher2000 vor 2 Tagen

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Firefox 90 crashes randomly with no reports, bookmars are not accessible

Ubuntu 21.04 latest firefox 90. Firefox crashes randomly or each by clicking right mouse button in Bookmarks Menu button any folder/url. Also bookmarks are not visible vi… (Lesen Sie mehr)

Ubuntu 21.04 latest firefox 90. Firefox crashes randomly or each by clicking right mouse button in Bookmarks Menu button any folder/url. Also bookmarks are not visible via the Bookmarks Menu button. about:crashes is Empty

Gefragt von dirivio vor 3 Tagen

Beantwortet von FredMcD vor 3 Tagen

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Transparent dropdown menus after upgrade to Firefox 90

I just upgraded from FF 89 to FF 90 (on Ubuntu) and the drop down menus (accessed on right-click) are now transparent. I have changed the theme, changed my desktop theme,… (Lesen Sie mehr)

I just upgraded from FF 89 to FF 90 (on Ubuntu) and the drop down menus (accessed on right-click) are now transparent. I have changed the theme, changed my desktop theme, started FF in troubleshoot mode, disabled acceceration in about:config, and it makes no difference, the menus are still transparent. This makes it difficult to use the browser.

Is this fixable or is it a bug in the latest release?

Gefragt von Psimonics vor 1 Woche

Beantwortet von Psimonics vor 5 Tagen

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Stop automatic updates Linux version 90

I have searched and tried every change / setting I can find to disable the automatic updates of Firefox. I am using Firefox because I use to have control over the browser… (Lesen Sie mehr)

I have searched and tried every change / setting I can find to disable the automatic updates of Firefox. I am using Firefox because I use to have control over the browser and it was tracking / spying on everything I do like Chrome. Having Firefox automatically update without my permission I see as no different then a virus and spy ware. I am in the middle doing some work and have to stop and loos everything I am doing because you pushed an unneeded unwanted update. This is not acceptable! I do not need some company that thinks they know what I should have on my computer. That is why I don't use Windows. I don't need some corporate suite telling me what is best for my computer.

How do I turn off automatic updates and all / any nag messages.

Gefragt von tlvranas vor 6 Tagen

Beantwortet von TyDraniu vor 6 Tagen

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Scrollbar appearance changed after Firefox upgrade

I'm using Firefox on Linux (Fedora 33) and MATE Desktop. After a recent Firefox update, I noticed that the default scrollbar appearance has changed. Scrollbars in Firefox… (Lesen Sie mehr)

I'm using Firefox on Linux (Fedora 33) and MATE Desktop. After a recent Firefox update, I noticed that the default scrollbar appearance has changed. Scrollbars in Firefox no longer look like the desktop theme and all the other apps. Instead, they are very thin and have no arrows at the top and bottom. Please see the attached screenshots: Firefox vs. standard application (Pluma text editor). I would like to get the scrollbars back to the desktop theme appearance.

Just to be clear, this is not about websites that customize the scrollbar appearance through CSS. I captured the attached screenshot using a tiny HTML file that I wrote myself and has no CSS. For what is worth, I tried to customize the scrollbars by following the suggestions I had found in other posts, namely through ~/.config/gtk-3.0/gtk.css and userContent.css. None of that worked.

Gefragt von Radu Rendec vor 2 Wochen

Beantwortet von TerryN21 vor 2 Wochen

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importing bookmarks empties folders I have created

I do not use the sync function to keep my bookmarks up to date on separate computers. I have a location on a server that I can access from any of my machines. Usually I i… (Lesen Sie mehr)

I do not use the sync function to keep my bookmarks up to date on separate computers. I have a location on a server that I can access from any of my machines. Usually I import and export to html bookmark file.

I have organized my bookmarks into various folders. When I attempted to update one of my boxes, all the bookmarks were removed from the folders and placed in a huge list in Other Bookmarks. The folder structure did not change, but all the folders were empty.

I tried to use a json file as an alternative, but this also had the same result.

I run Debian Linux on all my machines, if that matters.

What could be the problem?

Thanks in advance.

Gefragt von Scottzzz vor 1 Woche

Beantwortet von jscher2000 vor 1 Woche

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Firefox Downloads menu "Open Containing Folder" opens the file instead :(

When I download a file and click on the downloads button to bring up the Downloads menu, I often just want to open the Linux Mint file manager in the right folder so I ca… (Lesen Sie mehr)

When I download a file and click on the downloads button to bring up the Downloads menu, I often just want to open the Linux Mint file manager in the right folder so I can move the file to a more appropriate place.

In the menu, there's the little button to the right of the listed downloaded file with "Open containing folder", but if I click on that, FF opens the downloaded file, not the file manager.

Obviously this wasn't always like this, but I don't recall doing anything that might have caused the issue. How can I set FF back to the default action of opening the Linux Mint file manager?

Thanks!

Gefragt von Adam H. vor 4 Monaten

Beantwortet von Adam H. vor 1 Woche

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Global preference to change default sync server (firefox.cfg not working)

I want to set 2 preferences regarding syncing as default preference for all (new) profiles. 1. sync toolbar layout. 2. set my own sync server path. I already know how t… (Lesen Sie mehr)

I want to set 2 preferences regarding syncing as default preference for all (new) profiles. 1. sync toolbar layout. 2. set my own sync server path.

I already know how to do this via about:config manually per user. I want to have these 2 preferences by default for all users.

On Ubuntu 21.04, I followed these instructions to the letter, but it has no effect, tested on a newly created profile: https://support.mozilla.org/en-US/kb/customizing-firefox-using-autoconfig

I created: /usr/lib/firefox/defaults/pref/autoconfig.js And it contains exactly what is in the instructions.

Also created: /usr/lib/firefox/firefox.cfg Looks like: ``` // IMPORTANT: Start your code on the 2nd line defaultpref("services.sync.prefs.sync.browser.uiCustomization.state","true"); defaultpref("identity.sync.tokenserver.uri","https://ffsync.mydomain.tld/token/1.0/sync/1.5"); ```

Then I create a new profile and check via about:config, unfortunately the first preference doesn't exist (note it doesn't exist by default) and the other is not applied, I still see Mozilla sync server path.

How can I set these 2 customisations globally. for all future users (preferably also current users)?

Gefragt von rudhra vor 1 Monat

Beantwortet von cor-el vor 2 Wochen

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Change primary email address on Firefox Account

I need to Change my primary email address on my Firefox Account. HOWEVER, my old MAIN email address is defunct. The servers have been shut down & I no longer have a… (Lesen Sie mehr)

I need to Change my primary email address on my Firefox Account. HOWEVER, my old MAIN email address is defunct. The servers have been shut down & I no longer have access to it. I have my secondary email attached but it will not let me change it without sending a code to my old email. PLEASE HELP!

Gefragt von Buddy Lee vor 2 Wochen

Beantwortet von Buddy Lee vor 2 Wochen

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Linux Mint updated Firefox to 89.0.2. Lost History and Bookmarks. No Old Firefox data.

Firefox was one of the system updates I installed today on my Linux Mint 19.3. I updated it and discovered all history and bookmarks are gone. I have no Old Firefox Dat… (Lesen Sie mehr)

Firefox was one of the system updates I installed today on my Linux Mint 19.3. I updated it and discovered all history and bookmarks are gone. I have no Old Firefox Data folder. I tried about:profiles but the only other profile is the default Linux one. I tried to Restore from Import and Backup in Manage Bookmarks for several different dates, but only get "Unable to process the backup file" error. I also tried to choose several .json files from the STG-backups-FF-8x folders in Linux Downloads directory, but it doesn't seem to do anything. I've tried using Timeshift to restore from previous system dates, but it would only create Firefox folders with the same outcomes as above. I don't really care about history, but I have a lot of bookmarks that would be very difficult to recreate.

Thanks, in advance, for any help getting my bookmarks back!

Gefragt von dschroed13 vor 3 Wochen

Beantwortet von dschroed13 vor 2 Wochen

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firefox snap 89.0, to play video, you need to install the required video codecs

On ubuntu 20.04, the snap version of firefox can't play some videos. Some youtube videos will play but streams won't, and then I get the message "to play video, you need … (Lesen Sie mehr)

On ubuntu 20.04, the snap version of firefox can't play some videos. Some youtube videos will play but streams won't, and then I get the message "to play video, you need to install the required video codecs". On telegram web and tweetdeck I also get this message while trying to play some video.

Since it's a snap, nothing I do on my system will solve the problem, I cannot install any codecs.

It's firefox 89.0

Gefragt von Lucas Zanella vor 1 Monat

Beantwortet von cor-el vor 2 Wochen

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Fedora 34, Ffx 'new window' brings up all my initial tabs. How to fix this

In Windows 10, when I hit 'new window' it brings up a browser with only 1 tab. In Fedora 34 Ffx when I hit 'new window' it brings up all my 5 initial startup tabs. I don'… (Lesen Sie mehr)

In Windows 10, when I hit 'new window' it brings up a browser with only 1 tab. In Fedora 34 Ffx when I hit 'new window' it brings up all my 5 initial startup tabs. I don't want this. I want it to behave the way it does in Windows 10. Any way to fix this? https://imgur.com/ovKf0Sx Why is this behavior different in Fedora 34 Linux?

Is the a Ffx add-on extension plug-in that fixes this? If yes, let me know. Thx.

Gefragt von jaiamma@gmail.com vor 2 Wochen

Beantwortet von jaiamma@gmail.com vor 2 Wochen

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Firefox changes default profile on every start

I use several profiles, e.g. for work and private browsing. firefox changes the default profile, to the one, which was started last. however, I would like to permanently … (Lesen Sie mehr)

I use several profiles, e.g. for work and private browsing. firefox changes the default profile, to the one, which was started last. however, I would like to permanently make my work profile the default profile, even if I started the private profile later. How can I achieve this?

the reason is, that links in other applications (like slack) are opened in the default profile. I already set Default=1 in profiles.ini for my work profile, but no luck.

Gefragt von kai20 vor 3 Wochen

Beantwortet von cor-el vor 3 Wochen