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Account disconnected

Recently installed a "cleaner" app called PrivaZer. Ran the app and rebooted as part of the process which also included creating a restore point. Once system rebooted an… (Lesen Sie mehr)

Recently installed a "cleaner" app called PrivaZer. Ran the app and rebooted as part of the process which also included creating a restore point. Once system rebooted and logged in, pinned tabs were gone?! Using the created restore point did NOT restore the pinned tabs. Is there a way to recover the pinned tabs? Thanks in advance. FRANK

Gefragt von WhiteBimmer vor 2 Stunden

Letzte Antwort von jscher2000 - Support Volunteer vor 20 Minuten

Firefox opens "off screen"

Greetings support team. The problem is a bit complicated and I could't find anything similar to it on the net, so I'll try to explain in details what happened. One day af… (Lesen Sie mehr)

Greetings support team. The problem is a bit complicated and I could't find anything similar to it on the net, so I'll try to explain in details what happened. One day after opening the browser I noticed that it didn't launch(there was no window). After opening it again I saw that all of my previously opened tabs were gone. After that I closed Firefox and went to check the task manager. I found that Firefox was still running after closing it. I couldn't wrap my head around it and killed the programm. Then I opened it again and got the same results: first launch: no Firefox window(nothing on the taskbar either), secound launch: one empty tab. After that I opened a new tab in Firefox through task manager and my screen "swiped right", I got access to Firefox window with all of my previous tabs, but all the other programms I had opened on the taskbar were gone. Somehow Firefox opens outside my screen on a "separate one" every first time I launch the app, and the only way to switch between "screens" is to open a new tab through task manager or launch a program that was previously active to switch back to previous "screen". It is also impossible to switch between opened windows on different "screens" using gestures on the touchpad or "Alt" + "Tab". I use a laptop and never even tried to attach/connect a second monitor. I don't have another monitor attached via bluetooth or any other means in device manager. I have the latest verion of windows 10 installed and updated. I have another PC, where I use the same Firefox with the same addons on the same Mozilla account, which has no such issues. I have tried renaming the file called "xulstore.json" to "xulstore.old" or deleting it entirely, this didn't resolve the issue.

Gefragt von nab.layk vor 8 Stunden

Letzte Antwort von jscher2000 - Support Volunteer vor 28 Minuten

Firefox just remapped ALT-SHIFT-LEFT to 'select tab to the left' out of the blue

ALT-SHIFT-LEFT has been 'select word backwards' for years, at least on macs. And so it was on FF too. Now they suddenly decided to re-map it to 'select left tab'. There w… (Lesen Sie mehr)

ALT-SHIFT-LEFT has been 'select word backwards' for years, at least on macs. And so it was on FF too. Now they suddenly decided to re-map it to 'select left tab'. There was already a key for that - CMD-ALT-LEFT. Which also works for the right, whereas ALT-SHIFT-RIGHT does nothin

Who decided on that change? And why is there no way for us users to remap those key shortcuts? I have many years of muscle-memory using ALT-SHIFT-LEFT, I am not going to reprogram it because of some opinionated Mozilla engineer, sorry.

Gefragt von fritzthecat4 vor 4 Stunden

Letzte Antwort von jscher2000 - Support Volunteer vor 1 Stunde

Facebook Messenger Video Calling/Chat

Hello. I am not familiar with this end to end encryption that Facebook now does for Messenger but now when I try to use Video Calling/Chat it tells me it is not supported… (Lesen Sie mehr)

Hello. I am not familiar with this end to end encryption that Facebook now does for Messenger but now when I try to use Video Calling/Chat it tells me it is not supported by my browser, Firefox. I have never had any problems with it before. Is there a fix? Thanks

Gefragt von wolfdad vor 1 Woche

Letzte Antwort von bob.zukowski vor 2 Stunden

Can I direct Firefox directly to wireless modem AND keep W10 workgroup on wired ethernet?

We have a W10 workgroup using an unmanaged switch to hook 5 PC's together through hardwire ethernet. The switch is also the access point to the internet "modem". I would… (Lesen Sie mehr)

We have a W10 workgroup using an unmanaged switch to hook 5 PC's together through hardwire ethernet. The switch is also the access point to the internet "modem".

I would like to cause the PCs to use wifi to access the modem ONLY for internet and Thunderbird, with the workgroup remaining on the wired system.

With both "networks" enabled in W10 the PCs are automatically defaulting to whichever method was enabled 1st. I have no idea how or if I can "split" the flow and cause FF and Tbird ONLY to use wifi.

Gefragt von alitkowiak vor 13 Stunden

Letzte Antwort von Piterk vor 6 Stunden

Save/export home screen

Hi, Is it possible to save/export (and then restoring) the home screen icons/shortcuts without using Firefox sync? I want to save its state on my disk so I can restore … (Lesen Sie mehr)

Hi,

Is it possible to save/export (and then restoring) the home screen icons/shortcuts without using Firefox sync?

I want to save its state on my disk so I can restore it later, after formatting, for example. I don't really use any sync features and I actually don't want to sign up for yet another online service if I can help it.

Thanks a lot!

Gefragt von MD vor 1 Tag

Letzte Antwort von cor-el vor 12 Stunden

Pop-up blocked

My Firefox is the most recent version 126. I am having trouble with pop-ups being blocked. I have added the website to the pop-up exception list. When I go to the site, i… (Lesen Sie mehr)

My Firefox is the most recent version 126. I am having trouble with pop-ups being blocked. I have added the website to the pop-up exception list. When I go to the site, it shows me the little icon showing I have added exceptions for this site. However; the pop-up still gets blocked.

The site is: https://www.foxit.com/ I try clicking the Log In drop down then Foxit Account. Before this would pop-up the log in screen for the site but since version 125, it does not. I just updated to version 126 to see if that resolved it before creating this post but it didn't. Thus I am here trying to get help.

Gefragt von Kevin vor 1 Monat

Letzte Antwort von cor-el vor 17 Stunden

Copy Link to Highlight

There should be a feature where you can copy the link to particular text on a webpage (much like when you click on a Google result for a certain part of an article). Wher… (Lesen Sie mehr)

There should be a feature where you can copy the link to particular text on a webpage (much like when you click on a Google result for a certain part of an article). Where do I suggest features for Firefox?

Gefragt von Mattlexic vor 20 Stunden

Letzte Antwort von jscher2000 - Support Volunteer vor 18 Stunden

Facebook Images appear as Color Blocks on Facebook Since Last Week A bug?

Hello. I have an issue with Firefox. Last week Facebook stopped showing images when run on Firefox. These are in the Feed and photos, etc. I tried refreshing, clearin… (Lesen Sie mehr)

Hello. I have an issue with Firefox. Last week Facebook stopped showing images when run on Firefox. These are in the Feed and photos, etc. I tried refreshing, clearing cookies, history and cache. I changed enhanced tracking but nothing stops this. Are there any suggestions to repair this or could it be a bug? I work on Windows 10. Please help.

Thank you.

Gefragt von bessaustin1 vor 4 Wochen

Letzte Antwort von Tim Huang vor 22 Stunden

PDF are often rendered unreadable, with desktop background showing through (screenshot attached)

I often run into issues with PDFs in Firefox Linux. They either appear totally blank (typically after suspend/restore), or they appear with the desktop background showing… (Lesen Sie mehr)

I often run into issues with PDFs in Firefox Linux. They either appear totally blank (typically after suspend/restore), or they appear with the desktop background showing through (as in the attached screenshot).

Hard refreshing the page doesn't change anything, opening a new tab and opening the PDF again doesn't change anything, opening a new window and loading the PDF doesn't change anything.

The screenshot is with this PDF: https://www.sgsw.ch/home/strom/_jcr_content/Par/sgsw_accordion_list_1838160259/AccordionListPar/sgsw_accordion_12353/AccordionPar/sgsw_downloadlist/DownloadListPar/sgsw_download_1049323524.ocFile/2023-08-31%20Mitteilung%20Elcom%20Erh%C3%B6hung%20Elektrizit%C3%A4tspreise%20f%C3%BCr%20das%20Jahr%202024.pdf

It renders correctly in Chromium.

Firefox 126.0 using the recommended performance settings on Mint 21.3, nvidia quadro p620 using the official nvidia drivers v535.171.04-0ubuntu0.22.04.1

Gefragt von c+ff vor 2 Wochen

Letzte Antwort von jonzn4SUSE vor 1 Tag

Suddenly I have no credit card autofill option.

When I go to Settings > Privacy & Security the only "autofill" setting is to import data from another browser. I am signed in, in the US, and my VPN is set to Sea… (Lesen Sie mehr)

When I go to Settings > Privacy & Security the only "autofill" setting is to import data from another browser. I am signed in, in the US, and my VPN is set to Seattle.

Gefragt von sarah.berry9 vor 1 Tag

Letzte Antwort von cor-el vor 1 Tag

Using Node Express-Sessions to set cookie "httpOnly: true, secure: true, SameSite: "None" FF blocks authorization

My web site My web site allows user to login with .ejs Sign-up/Sign-in pages then delivers a React page. This works in Chrome and Safari. Https/SSL are provided by my ho… (Lesen Sie mehr)

My web site My web site allows user to login with .ejs Sign-up/Sign-in pages then delivers a React page. This works in Chrome and Safari. Https/SSL are provided by my host A2Hosting.

Firefox warns "Cookie “connect.sid” does not have a proper “SameSite” attribute value" when the cookie is set and then blocks the react page after login. If I enter the route that leads to the react page directly I can login and don't get the warning. In both cases the Storage tab in Dev tools shows the same settings for the cookie.
I made sure to remove any cookies for my site before testing the second scenario. I have tested this on Windows, Linux and Android versions of Firefox with the same results.

Here is my Express-Session instantiation ``` app.use(expressSession({

 store: new pgSession({
   pool: pool,
   tableName: 'session'
   // Insert connect-pg-simple options here
 }),
 secret: process.env.SECRET,
 resave: false,
 saveUninitialized: false,

cookie: {

   httpOnly: true,
   Secure: true,
   SameSite: "None",
   path: ['/'],
   maxAge: 60 * 60 * 1000 * 5
 }
 // Insert connect-pg-simple options here

})) ``` I've tried changing the path to include the react app route, I've added it to Cors white list and I converted it to open with an .ejs file instead of .html with no results.

Thanks for your support and for a great browser

Gefragt von rich.rhaskell vor 2 Tagen

Letzte Antwort von jscher2000 - Support Volunteer vor 1 Tag

a second browsing tab crashes

If I open a second tab on the screen it says the connection has crashed and keeps doing it if you try again. If you reset it resets Firefox including the other tab. … (Lesen Sie mehr)

If I open a second tab on the screen it says the connection has crashed and keeps doing it if you try again. If you reset it resets Firefox including the other tab.

Gefragt von Alan vor 1 Woche

Letzte Antwort von jscher2000 - Support Volunteer vor 1 Tag

How to restore previous sessions from old hard drive that died

My old hard drive died I couldn't recover it. I cannot mount the disk to another OS etc. The session files cannot be retrived. However I had over 100 tabs open in Fire… (Lesen Sie mehr)

My old hard drive died I couldn't recover it. I cannot mount the disk to another OS etc. The session files cannot be retrived. However I had over 100 tabs open in Firefox I want to retrieve before the disk crashed. I was signed in to firefox all the time in the old computer.

I now have a new computer, I signed in to firefox and I can recover the bookmarks. But I don't see any option to recover the lots of tabs and sessions from my previous dead disk. It seems there is tab sync options between 2 devices that is concurrently signed in. But I can't sign in to a dead disk. I also can't recover the file.

How can I reteive my old sessions with many tabs? I'm hoping firefox have a way of knowing all my tabs since I was signed in and sync before the disk crash.

Gefragt von abc vor 4 Tagen

Letzte Antwort von jscher2000 - Support Volunteer vor 2 Tagen

On opening PDF document online shows white hirizontal lines

For some reason I notice that some of our image files, viewed after opening an online pdf document with images within, shows random white horizontal lines. This is not sh… (Lesen Sie mehr)

For some reason I notice that some of our image files, viewed after opening an online pdf document with images within, shows random white horizontal lines. This is not shown using edge or chrome. you can go here to view https://mcclone.net/wp-content/uploads/2024/05/Connects-Issue-12.pdf.

Any help would be appreciated.

Thanks Chris

Gefragt von cvassiliadis vor 3 Tagen

Letzte Antwort von jonzn4SUSE vor 2 Tagen

Can't allow Firefox to show ads on several websites

Running Win 11 Pro with the Firefox - 64 bit - All updated per June 9th. ISSUE: Website tells me I have an 'add blocker' or the product 'addblocker' installed. I don't.… (Lesen Sie mehr)

Running Win 11 Pro with the Firefox - 64 bit - All updated per June 9th.

ISSUE: Website tells me I have an 'add blocker' or the product 'addblocker' installed. I don't. However I get blocked even viewing my own website: fleksjobbernetvaerket.dk .... and others as well.... It's full of Google ads.

SOLUTION: I searched for how to solve this, but none of it is working, not even re-setting or re-installing Firefox, emptying cache, files and folders. I kinda gave up on this.

Hope you can help.

thanks Knud

Gefragt von Knud Kjølhede Petersen vor 5 Tagen

Letzte Antwort von Agent virtuel vor 2 Tagen

remote control

Hello, I have tried to find solutions to this and have not found anything to be a permanent fix. I recently have found my FireFox browser closing my first attempt to ope… (Lesen Sie mehr)

Hello,

I have tried to find solutions to this and have not found anything to be a permanent fix. I recently have found my FireFox browser closing my first attempt to open and upon opening my second attempt Firefox will open but give me a pink address bar with a robot stating "browser is under remote control (reason: Dev Tools)" and the only thing that seems to get rid of this temporarily is going to my control panel (I'm a windows user) and toggling the remote assistance checkbox (I keep it unchecked since this problem has occurred). Then after re-opening Firefox again, it appears to work normally - no pink address bar with robot. Is there a permanent fix for this? Is it an OS issue or a Firefox issue? Maybe both? Any insight would be greatly appreciated. I am fairly tech savvy, but not too familiar with browser interfaces and solutions involving the command line.

Thank you,

Gefragt von MJW vor 2 Tagen

Letzte Antwort von cor-el vor 2 Tagen

Perms cant be given sites

as you can see in the screenshot it says the mic is only"allowed temporarily" and when i go to permissions it doesn't let me add a site to grant perms i can just search f… (Lesen Sie mehr)

as you can see in the screenshot it says the mic is only"allowed temporarily" and when i go to permissions it doesn't let me add a site to grant perms i can just search for sites and thats it. its annoying cuz on textnow i have to keep granting perms

Gefragt von STERBEN_BLADE vor 3 Tagen

Letzte Antwort von cor-el vor 2 Tagen