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"Since installing Firefox, can no longer send any docs or photos in e.mail. (e.mail provider Talktalk)" - have cleared all cookies/cache's (& previously had success) but problem has now re-occurred. Help!! driving me potty

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Ohana
Ohana
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Have tried the following remedy, which worked for a few weeks, now problem has re-occurred. Have cleared ALL cookies/cache's/ history etc. but NO JOY.

on support.mozilla.org: -> Clear Cookies & Cache

-> Clear the Network Cache

-> Reload web page(s) and bypass the cache.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Cmd + Shift + R" (MAC)
Have tried the following remedy, which worked for a few weeks, now problem has re-occurred. Have cleared ALL cookies/cache's/ history etc. but NO JOY. on support.mozilla.org: -> Clear Cookies & Cache * https://support.mozilla.com/en-US/kb/Template:clearCookiesCache -> [[How to clear the cache#w_clear-the-cache|Clear the Network Cache]] -> Reload web page(s) and bypass the cache. * Press and hold Shift and left-click the Reload button. * Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux) * Press "Cmd + Shift + R" (MAC)