Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Learn More

Firefox OS, Marketplace shows only a white screen

more options

There was an update for the marketplace available the day before yesterday, after I downloaded it the marketplace just shows a white screen. I already tried clearing the user data, which didn't work. I have an alcatel one touch fire e, running firefox os 2.0.0.0. I'm out of ideas, any suggestions on how to fix this?

There was an update for the marketplace available the day before yesterday, after I downloaded it the marketplace just shows a white screen. I already tried clearing the user data, which didn't work. I have an alcatel one touch fire e, running firefox os 2.0.0.0. I'm out of ideas, any suggestions on how to fix this?

Ausgewählte Lösung

there's now another update to the marketplace app that just got released & which fixes the issue.

Diese Antwort im Kontext lesen 👍 0

Alle Antworten (5)

more options

hi andrew, i have the same device and could reproduce this - i've got a bug on file for this issue: bug 1221994. it looks quite similar to an issue that we already saw briefly a few months back...

more options

I have the same problem. Tried factory reset and that didn't fix the problem.

I'm using Alcatel Onetouch Klif. Firefox OS 2.0.0.0

more options

as workaround for the moment you could visit https://marketplace.firefox.com on the smartphone's browser...

more options

Ausgewählte Lösung

there's now another update to the marketplace app that just got released & which fixes the issue.

more options

Thank you :) , the new update indeed solved the issue.