Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Learn More

Firefox keeps telling me to update to 3.6.16 but I can't ever connect to the update server.

  • 3 odpovědi
  • 6 má tento problém
  • 6 zobrazení
  • Poslední odpověď od cor-el

more options

I get a reminder a few times a week to update Firefox to the latest version of 3.6.17. I click on the update button and my computer spends 30 minutes to an hour saying it's connecting to the update server, but nothing ever downloads.

I get a reminder a few times a week to update Firefox to the latest version of 3.6.17. I click on the update button and my computer spends 30 minutes to an hour saying it's connecting to the update server, but nothing ever downloads.

Všechny odpovědi (3)

more options

If you have problems with updating then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.

more options

Thank you! This worked perfectly, and my Firefox was updated in about 3 minutes.

more options

You're welcome