Avatar for Username

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Learn More

Toto vlákno bylo archivováno. Pokud potřebujete pomoci, založte prosím nový dotaz.

AutoDesk Mapguide Viewer Hangs/Fails @ VBGOV.com Portal

  • 2 odpovědi
  • 11 má tento problém
  • 4 zobrazení
  • Poslední odpověď od the-edmeister

AnonymousUser
AnonymousUser
more options

In previous iterations (pre 3.6) of Firefox the certified Autodesk plug-in "Mapguide" (www.mapguide.com) worked without too much problem. There was an occasional hiccup, but now the service fails to loads critical map data from the VBGOV.com portal.

VBGOV.com is the municipal web site for the City of Virginia Beach, Virginia.

The noted page is an interactive map with multiple layers of overlay data for GIS and real estate research.

Error messages I am receiving, unique to this browser (there is no problem in IE 6 or 7) include:

"An error occurred reading the map layer data. This problem may have been caused by an intermittent network error -- please try downloading the affected map layers again" (numerous instances)

"Unable to load data file" (numerous instances)

Please advise.

URL of affected sites

http://http://www.vbgov.com/e-gov/emapping/access/advanced_map.asp

In previous iterations (pre 3.6) of Firefox the certified Autodesk plug-in "Mapguide" (www.mapguide.com) worked without too much problem. There was an occasional hiccup, but now the service fails to loads critical map data from the VBGOV.com portal. VBGOV.com is the municipal web site for the City of Virginia Beach, Virginia. The noted page is an interactive map with multiple layers of overlay data for GIS and real estate research. Error messages I am receiving, unique to this browser (there is no problem in IE 6 or 7) include: "An error occurred reading the map layer data. This problem may have been caused by an intermittent network error -- please try downloading the affected map layers again" (numerous instances) "Unable to load data file" (numerous instances) Please advise. == URL of affected sites == http://http://www.vbgov.com/e-gov/emapping/access/advanced_map.asp

Všechny odpovědi (2)

the-edmeister
the-edmeister
  • Moderator
more options

Troubleshoot to rule out that problem as being caused by an extension - like Adblock Plus filters or by Stealther or the Java Quick Starter.

Do you have that problem when running in the Firefox SafeMode? http://support.mozilla.com/en-US/kb/Safe+Mode Don't select anything right now, just use "Continue in SafeMode."

If not, see this: http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+theme...

AnonymousUser
AnonymousUser Autor dotazu
more options

Problem still exists in safe mode.