Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Learn More

Google Maps not able to Access Location

  • 7 odpovědí
  • 3 mají tento problém
  • 960 zobrazení
  • Poslední odpověď od bkolts

more options

My google maps is unable to access my location even though I have allowed location access from Firefox preferences/settings. The blue target button (Current Location) on Google maps is greyed out, and when I hover over it it says that access is not allowed. Even though when I'm in google maps, the Address bar shows that my location access is allowed, as well as in the Firefox settings. I have refreshed the window multiple times, restarted Firefox, cleared all cookies, and restarted my computer. I've also toggled the enhanced tracking protection in the address bar to off, restarted the browser, still not working. Everything in the settings tells me that access is allowed, yet google maps still tells me that it is denied. Has anyone had this problem, or know of a workaround or how to fix this? Thanks! (Working on Firefox 75. with a MAC)

My google maps is unable to access my location even though I have allowed location access from Firefox preferences/settings. The blue target button (Current Location) on Google maps is greyed out, and when I hover over it it says that access is not allowed. Even though when I'm in google maps, the Address bar shows that my location access is allowed, as well as in the Firefox settings. I have refreshed the window multiple times, restarted Firefox, cleared all cookies, and restarted my computer. I've also toggled the enhanced tracking protection in the address bar to off, restarted the browser, still not working. Everything in the settings tells me that access is allowed, yet google maps still tells me that it is denied. Has anyone had this problem, or know of a workaround or how to fix this? Thanks! (Working on Firefox 75. with a MAC)

Zvolené řešení

Figured it out! It was in my system preferences!

   Open System Preferences  Security & Privacy Preferences  Privacy  Location Services.
   To allow for changes, click the lock in the bottom left.
   Check "Enable Location Services."

Thanks again!

Přečíst dotaz v kontextu 👍 0

Všechny odpovědi (7)

more options

hello, can you try to replicate this behaviour when you launch firefox in safe mode once? if not, maybe an addon is interfering here...

Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

more options

Hi, thanks for the reply. Just tried all that. Didn't work. Still not allowing me to access locations in google Maps. Here's a screen shot of what I see.

more options

ok thanks, then some other thing to check would be when you enter 'about:config' into the address bar and search for preferences containing 'geo' is any of the search results shown in bold? if so reset those entries to their default value.

i know far too little about macos, but please also check if there are system-wide settings that could deny geolocation permissions in general or for particular apps...

more options

Thanks again...I checked 'about:config' and saw some geo items, but don't feel confidant messing around with any of those settings. I don't know what the defaults are and don't want to really mess things up. I'm stumped. I also checked as many system prefs as I could and didn't see anything unusual.

more options

Zvolené řešení

Figured it out! It was in my system preferences!

   Open System Preferences  Security & Privacy Preferences  Privacy  Location Services.
   To allow for changes, click the lock in the bottom left.
   Check "Enable Location Services."

Thanks again!

more options

oh, good find - thanks for reporting back!

more options

I don't have that option....ugh!!!