Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Learn More

Firefox crashes

  • 4 odpovědi
  • 1 má tento problém
  • 11 zobrazení
  • Poslední odpověď od Shadow110

more options

Problem with: Firefox ver. 56.0.1 (64-bit) with Windows 8.1 Pro:

When it starts, it opens THREE Tasks in Task Manager.

Any which way it gets closed, it closes ONE task, leaving TWO open tasks in Task Manager.

By comparison, Google Chrome opens FIVE Tasks, and closes FIVE Tasks.

Now, all types of ERROR Messages POP-UP with FF, which did NOT happen before the 2 recent upgrades.

Problem with: Firefox ver. 56.0.1 (64-bit) with Windows 8.1 Pro: When it starts, it opens THREE Tasks in Task Manager. Any which way it gets closed, it closes ONE task, leaving TWO open tasks in Task Manager. By comparison, Google Chrome opens FIVE Tasks, and closes FIVE Tasks. Now, all types of ERROR Messages POP-UP with FF, which did NOT happen before the 2 recent upgrades.

Zvolené řešení

OK. A bit of a problem getting the 3rd upgrade in one week to take effect.

Anyway, now running with FF ver. 56.0.2 (64-bit).

When FF starts, it opens THREE Tasks in Task Manager.

When FF Exits, it closes THREE Tasks in Task Manager.

Now, there are NO ERROR Messages that POP-UP.

Problem solved,

Přečíst dotaz v kontextu 👍 0

Všechny odpovědi (4)

more options

More than one process is normal for the current Firefox. http://www.ghacks.net/2016/07/22/multi-process-firefox/

Multi-process Firefox is codenamed "e10s". https://wiki.mozilla.org/Firefox/multiprocess


Separate Security Issue: Update your Flash Player Note: Windows users should download the ActiveX for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the ActiveX.

Flash Player Version: Version 27.0.0.170

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only> +++++++++++++++++++ See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

more options

Use one of these to close Firefox if you are currently doing that by clicking the close X on the Firefox title bar.

  • "3-bar" menu button -> Exit (Power button)
  • Windows: File -> Exit
  • Mac: Firefox -> Quit Firefox
  • Linux: File -> Quit
more options

Zvolené řešení

OK. A bit of a problem getting the 3rd upgrade in one week to take effect.

Anyway, now running with FF ver. 56.0.2 (64-bit).

When FF starts, it opens THREE Tasks in Task Manager.

When FF Exits, it closes THREE Tasks in Task Manager.

Now, there are NO ERROR Messages that POP-UP.

Problem solved,

more options

Hello,

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily. Thank you for contacting Mozilla Support.