after installing firefox os natives app appears with a generic icon, the same for all of them
i solve problems reinstalling B2G from zte provider, but all the native app like phone, msg camera, etc apperars with a generic uncolored icon, that is the same for all of them.
some app have been updated, i.e. marketplace, and in this case a correct icon appears, but the others not updated appears with a generic uncolored icon, only personalized by the text name of the app.
my phone vendor was movistar, the builder was zte and the model is zte open.
I need help for installing correct icons without reinstalling completely the system if it was possible. If not, the help is how to reinstall B2G with correct icons
Zvolené řešení
Hi Josefer,
I'm sorry to hear that you are having problems with your Firefox OS. What instructions did you follow for flashing your ZTE Open device? Did you receive any errors in the process?
I would suggest that the best way to fix this issue would be to reset your device.
Warning: Resetting your phone will delete all data stored on the device, including apps, calendar data, email accounts, and settings.
To reset the device, follow these instructions:
- Open the Settings application.
- Tap on the Device Information button.
- Tap on the More Information button.
- Tap on the Reset phone button.
- Tap OK to continue or Cancel to cancel.
If the problem continues, you may need to reflash your device using the build and instructions available on ZTE's Download page:
Also, please keep in mind that the best place for finding support for device-specific issues is directly with the OEM, since they provide the device-specific builds.
We hope that this fixed the issue you were having. Please report back to us if this helped!
Thank you!
- Ralph
Přečíst dotaz v kontextu 👍 1Všechny odpovědi (1)
Zvolené řešení
Hi Josefer,
I'm sorry to hear that you are having problems with your Firefox OS. What instructions did you follow for flashing your ZTE Open device? Did you receive any errors in the process?
I would suggest that the best way to fix this issue would be to reset your device.
Warning: Resetting your phone will delete all data stored on the device, including apps, calendar data, email accounts, and settings.
To reset the device, follow these instructions:
- Open the Settings application.
- Tap on the Device Information button.
- Tap on the More Information button.
- Tap on the Reset phone button.
- Tap OK to continue or Cancel to cancel.
If the problem continues, you may need to reflash your device using the build and instructions available on ZTE's Download page:
Also, please keep in mind that the best place for finding support for device-specific issues is directly with the OEM, since they provide the device-specific builds.
We hope that this fixed the issue you were having. Please report back to us if this helped!
Thank you!
- Ralph