Tots els productes Support Forum

On a laptop running Windows 11, all videos I play in Firefox have been strangely dark and orange. Depending on their original appearance, this can make them unwatchable.

This only affects videos in Firefox, and only on this laptop. Chrome, Windows video player (and Firefox on my other devices) do not share this issue. The issue affects all monitors I connect the laptop to.

I have attempted: -A thorough search of Firefox settings and found nothing related. -Refresh and reinstall of Firefox -in about:config

   gfx.color_management.native_srgb to true
   Confirmed ui.videoDynamicRange was set to to 0

None of these has helped. According to all the evidence I can find online, a similar issue was caused by a problem with HDR video files and fixed in an update 2 years ago, but I am running version 127.0 and am up to date.

Windows 10. Have used Firefox for years with no problem. Out of the blue, when Firefox is invoked, it comes up, but the screen dims after a few seconds, an the hourglass appears and Firefox freezes at that point. I have to use Task Manager to close it. I tried uninstall and that failed. Then I manually deleted the Firexfox program files. When I tried to install the program from Firefox, that failed as well with a window that pops and says there was a problem. Then the install window freezes (!) and again I have to resort to Task Manager to stop the program. What to do to get Firefox running again? Thanks. Bob Ochsman ochsman@gmail.com

I went to this site, no worries, nothing there but asks you to click...which you should not do. It says to copy the fix and paste it into the windows shell... sounds obvious, it's a scam. Except, this is a major funding company.

So the question is, is this legit from firefox? Or is that what? Go to myforwardsavings.com and you'll see what i mean. Or, see image i have included.

Hopefully someone up the chain in firefox can let me know. As i intend to report them if this is nefarious. Thank you.

Hello there! I was in my Address Book and i was handling a sub-list of contacts. While i was in that list i pressed "delete" list but instead of deleting this sub-list, deleted all the basic list with my contacts... How can i restore that? I checked also in my Yahoo Mail and the contacts are also gone from there... I use IMAP, maybe that's the reason...

I use Thunderbird 1:115.11.0-1~deb10u1 in Linux Debian

My Problem: When I open any Dropdown for my Favorites (including the Bookmarks arrow on the left) it leaks past the Firefox Window and behind my Windows toolbar (When Using DisplayFusion only, more on that later). Some items then become unreachable: https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2024-06-15-08-17-53-5a6e2c.png

This does not happen with the settings dropdown. It correctly stops at the toolbar: https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2024-06-15-07-57-17-2e5d8a.png

What would fix the problem:

• The behaviour of the Favorites dropdowns should be the same as the Settings one in my opinion.
• I would be fine with dropdowns staying inside the Firefox Window at all time.

Note on the cause of the problem: Using the default Windows ToolBar makes the dropdown go OVER the ToolBar: https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2024-06-15-08-17-14-bc7e78.png

However, I am using a software called DisplayFusion that overrides Windows ToolBar for extra features and customization. The dropdown goes behind DisplayFusion's toolbars. I will also ask the devs on their side for a solution but I still think the dropdowns behaviours between Settings and Bookmarks on Firefox should be the same.

Thanks!

I think Thunderbird did an update and now my email and my wife's emails are gone....including all of our saved emails. I believe we are using PoP accounts and not imap. Is there a way to get back all our emails?

The folder "popstate-1.dat" appeared under my email account below Inbox, Drafts, Sent, Archives, Junk and Trash. I have attached an image showing the folder located below Trash and above Local Folders.

Can it be deleted? Is it serving a purpose?

I recently deleted old messages from the various Local Folders folders.

Thank you.

Server disconnects ONLY when attempting to open the"SENT" file. Have two accounts on Thunderbird with identical settings (email1 and email2). One works fine and the other disconnects only when I attempt to open the "SENT" folder. Have several months of sent emails that will not download.

Hi, I have just created a new folder within Local Folders, and want to move emails into it. When I click "move to" the new folder is not there. All the old folders are there - 10 of them. Is this a limit? Can it be enlarged?

When I try to get my emails from gmail, message says there is error with certificate - see snip. I click on "confirm security exception" but it doesn't help. Still no emails. This has only just started in the last week or so. Originally emails would come through after accepting the certificate but now no emails can be sent or received. Help appreciated.

When i open https://provider.transporteg.com/ this website and login in the portal this is not showing the bidding running time and processing time . please solve this.

I recently have successfully changed, via my browser, the password of one of my Yahoo! accounts. Now, when I use my Thunderbird app, which collects my emails from many different accounts - including the Yahoo account - Thunderbird can no longer access my Yahoo! mail for the simple reason it still uses the old Yahoo! account password that had to be replaced. How can I get Tbird to know about the password change?

Hoping some kind person can help me out, an old gent in Thailand

My aol.com IMAP is used directly only for travel. The same email address serves my Thunderbird POP email. Currently, ALL incoming mail goes to the AOL server. I cannot see the messages nor answer them on the local system. I store nothing on the AOL server. How can I get the incoming mail to the local email tool?

Any work-arounds?

Katharine