Firefox সহায়তা ফোরাম

I'm up to the most current version of Firefox

120.0.1 (64-bit) Windows 11

For this and the last versions over a couple of years whenever I go to;

https://www.linkedin.com

Then try to go to any other page like https://nextdoor.com from a bookmark, it stays on linkedin.

If I enter the address by typing it in, it works.

Hello everyone. Since installing Linux Mint in May 2023 I have been having this issue with Firefox.

Description of issue: When I switch between (or drag) tabs in a Firefox window, the whole window becomes unresponsive, with the last tab I was switching from still in front. Often the contents of the window start to flash (disappear and reappear, leaving a black backgground) every 2 seconds. I can drag the window around, scroll, minimize it, but it is impossible to give any input in any tab. The only action somewhat possible to do inside the window is bring other tabs in front, it is still quite hard for the input to register, and if it does, it takes 10+ seconds. The issue goes away if I close the specific Firefox window, or if I manage to select and drag one tab out of the frozen window into its own new window. Then everything works as intended, like nothing ever happened.

I can reliably cause the freeze-up in a short time by holding CTRL+TAB and drag one tab to change the order while firefox cycles through the tabs in the open window.

While the window is frozen, the rest of the desktop is responsive as normal, even other Firefox windows. If I try to interact with the frozen window I can rarely see spikes of CPU usage. RAM stays at normal usage levels, far from being full.

What I have tried so far that has had no effect on the appearance of the issue:

1) Disabling all extensions i have

2) Run in troubleshooting mode

2) "Create a new places database" as suggested [https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding#w_fi...]

3) Disabled hardware acceleration

4) Creaing a new firefox user profile

5) Use "Refresh Firefox" from the troubleshooting page

6) Use the Flatpak version of firefox

7) Reinstall firefox

Here is my system information

here

I have noticed a bug with how the Firefox icon appears when launched in the Windows 11 taskbar when the never group option is enabled. When Firefox is launched and is the only application open in the taskbar, there is no label present next to the icon like other programs have when launched. There is the little line underneath the icon though indicating it is launched but that is it. As soon as I open another application though, the label will also appear for Firefox. This is only a minor annoyance but is definitely as bug at least for me and should be pretty easy to fix. I will attach screenshots of the behavior. In the first screenshot, you can see that Firefox is open but has no Text label like it is supposed to. The second screenshot is as soon as I open a second application.

I am on Windows 11 Home 23H2 Build 22631.2792 Windows Feature Experience Pack 1000.22681.1000.0 Firefox Version: 120.0.1

Scrolling in Firefox is causing any webpage to scroll many lines at once with a single click, and it seems to be exclusively happening to Firefox, as every other application scrolls normally. I have tried searching here and elsewhere for a solution, and I have tried to change about:config settings based on the recommendations I could find to no avail. I have also tried to refresh Firefox and have used Troubleshoot Mode, but those too have not worked. I have no clue as to what could have caused this, as I have not been messing with any settings prior to this.

On spotify web player in firefox there is a delay after skipping 15 seconds forward or backward in audio. Only on bluetooth speakers. But doesn't happen on Chrome. Anyone got a fix or can help?

Open this url https://openfde.com/intro.mp4 and firefox shows "video can't be player because this file is corrupt".

Web Console logs: ``` Media resource https://openfde.com/intro.mp4 could not be decoded. intro.mp4

Media resource https://openfde.com/intro.mp4 could not be decoded, error: Error Code: NS_ERROR_DOM_MEDIA_DECODE_ERR (0x806e0004) Details: void mozilla::AppleVTDecoder::OnDecodeError(OSStatus): OnDecodeError:ffffcd9a intro.mp4 ```

`ffmpeg -i` with this video file: ``` Input #0, mov,mp4,m4a,3gp,3g2,mj2, from '/path/to/intro.mp4':

 Metadata:
   major_brand     : isom
   minor_version   : 512
   compatible_brands: isomiso2avc1mp41
   encoder         : Lavf58.76.100
 Duration: 00:01:51.77, start: 0.000000, bitrate: 3243 kb/s
 Stream #0:0[0x1](eng): Video: h264 (High) (avc1 / 0x31637661), yuv420p(progressive), 4096x2304 [SAR 1:1 DAR 16:9], 3109 kb/s, 25 fps, 25 tbr, 12800 tbn (default)
   Metadata:
     handler_name    : ?Mainconcept Video Media Handler
     vendor_id       : [0][0][0][0]
 Stream #0:1[0x2](eng): Audio: mp3 (mp4a / 0x6134706D), 48000 Hz, stereo, fltp, 128 kb/s (default)
   Metadata:
     handler_name    : #Mainconcept MP4 Sound Media Handler
     vendor_id       : [0][0][0][0]

```

Chrome is fine.

Hi, for the past few Firefox releases, I run into a problem where the mouse cursor does not change into a "hand" when hovering over something clickable. Instead, it continues to keep its arrow form. This is not simply a cosmetic issue, as it appears to cause issues with websites that rely on hovering for drop-down menus, as well as clicking on YouTube videos, for example.

The issue briefly resolves itself when I restart or reset Firefox, but it always comes back within a few hours. I have also tried disabling all extensions to see if there is any improvement.

Always when want to use the Website "Weather.com" my tab brakes down with the announcment" Der Tab ist gerade abgestürzt" which means: the tab just crashed. I do not know why this happens. Does anybody has a suggestion what I can do? I use a MacBook pro from 2015 with OS 12.7.1 and Firefox 120.0.1 Thanks so far Tobias

My ISP had provided the IPv6 service, edge/chrome/vivaldi are all IPv6 first and working well. Only firefox insists use IPv4, although it could also pass the IPv6 test on https://test-ipv6.com, and the internal test on https://detectportal.firefox.com/success.txt?ipv6 It leads to some webpage extremely slow, even could not be accessed.

I've tried privacy mode, but the problem is still there. IPv6 in about:config is enabled, all related options are default. Is this a bug, or if there is any way could fix it by some special settings?

Waiting for your help, thanks.

i saw answers to similar questions of mine

but please go into step by step detail of what exactly im supposed to do with logins.json. and key4.db

please go in very concrete detail step by step of what i must do!

When using FF connected to local host by HTTP and web-socket connections, am experiencing an issue when WIFI is newly disconnected or connected.

When the page is first loaded (whether WIFI is connected or not), both HTTP and web sockets work as expected. When the WIFI connection is then changed from its current state, initially no errors are thrown. However, although the very next web-socket request from the browser to the local server reaches the server, the response is rejected by the browser and the socket is closed, firing the onerror and onclose events of the socket. The HTTP requests are still processed in both directions (can fetch without issue) and can request another new web socket connection without error. The error thrown is `The connection to ws://127.0.0.1/34215... was interrupted while the page was loading.`

This takes place when the port is anything other than 8000; all works as expected when the port number is 8000. The local server was set to choose a random unused port number to avoid conflicts with any other running applications.

If the socket would throw an error before sending the new request, then it would be less of an issue; but, when that request was to save data passed in the XOR frame, the browser has no way of knowing whether or not it was successful because it rejects the response, such that the UI and database could become out-of-sync.

This is run under a separate profile that is set to work offline (removing offline does not resolve this). Are there any `about:config settings` that might stop the browser from rejecting the responses? Perhaps it is a security measure.

This was tested on chrome-based browsers and WIFI can be connected and disconnected multiple times and the web socket is never closed regardless of the port number.

Thank you for any guidance you may be able to provide.

I had Firefox 120.1 on a Windows 11 Pro 23H2 system and everything was fine, then today Firefox updated itself to version 122 and all my bookmarks / settings and saved passwords disappeared. When I went to the bookmark manager there were no backups to restore but when I searched the C: drive for "Bookmarks*.json*" I found dozens in the profile that Firefox is currently using (about:porfile shows my default and there is only one profile on the computer) and I copied the most recent one from a couple days ago and used the bookmark manager to restore it. However I've lost all my saved passwords and I absolutely need to get those back, how can I do that?

Greetings Firefox Community

As I long time user and supporter (have donated and even got a shirt to show!) I have never had any issues with my beloved FF. If anything minor had happened, I would always find a quick fix on the community forums.

This one is an odd ball: for a while now Firefox forgets all saved passwords but only after a cold reboot (not a restart or sleep).

It's my elderly mum's laptop, which I manage for her using a remote desktop app. It's a fairly new Asus Vivobook with Win11, fully updated and free from viruses and hacks as we have installed paid versions of both Malwarebytes and HitmanPro.Alert. My Windows desktop runs exactly the same OS and those two security software, and my FF never ever forgets anything! The only difference is that her Windows and FF are set to the Italian language while mine is English.

After trying a "refresh", I exported her passwords and bookmarks and took the drastic step of completely wiping FF and even removing profiles. Reinstalled the latest x64 version and the problem is still happening.

Had a good look at both security software to ensure there was no funny setting to cause that to occur, fact is the laptop also runs Chrome and Edge with all the same saved passwords yet those two pesky browsers never forget anything!

Personally, I'd much prefer for her to continue to use FF rather than the other two, so I am shouting out for HELP, please! Hope someone has seen this and/or knows how to fix it.

Many thanks in advance and Merry Christmas to all! Cheers Paul Perth - Australia

Hi:

  I do genealogy and often have 20 or more WINDOWS (not tabs) open simultaneously.  I also rapidly type, copy/paste, between windows, etc. and can instantly detect slowdowns - especially irksome when the mouse disappears for seconds while the system is working.  I keep history and cookies...reminds me of pages I've already looked at when color change is enabled.
  After crashing a hard drive, I finally realized that Firefox was accessing the disk WAY too much.  Even with the system static (no page changes or updates), it was continually writing to disk.  Occasionally, it would take over the disk system for seconds.  Over time (years), as you guys improved, it became less significant; just broken up into lots and lots of small accesses.  Researched quite a bit...

  Started with increasing the sessionstore interval, but still was an issue.

To solve MOST of the problem, I saw a help note. I created and set to FALSE

browser.sessionstore.enabled

Plus modified several other sessionstore items This helped a lot...

   BUT this did NOT regulate sqlite storage for third-party stuff.

This is probably handled and hidden under another config section/ keyword (not called 'sessionstore', but '??thirdpartystore??' or what?) The following profile files are still handling a LOT of writes. I use Ancestry as example (the worst offender actually), but applies to other sites also.

.default-release\storage\default\https+++www.ancestry.com\ls\data.sqlite-journal ...
or occasionally
\https+++accounts.google.com ...

Just for these accesses, looking at 100k writes every second, like pulses. This is with only one window open and a static (no change) page. What changes on a genealogy page that requires updating every second = this is a list of dead people?? Finally, my question(s): What config sections and "keywords" handle these third party writes? Any clue/hint on how to eliminate?

Thanks

after rebooting computer, or firefox crashing, its restoring my tabs/session from a week ago, not the latest ones. When I go to the 3 lines, history, the options/choices are Recently closed tabs, Recently closed windows, Search history, Clear recent history, but no option for restore previous session. In the past, it would restore my tabs that I was most recently using automatically, but now, when I reboot my computer or when it crashes, it doesnt restore the MOST RECENT tabs, but instead from the automatically saved tabs session from a week ago. Since then, Ive rebooted Firefox, or had it crash many times, but it continually bring up my tab sessions from about 1 week ago.

I checked the settings to see that saving history is on Open previous windows and tabs IS checked/on. Remember history is ON, Im not using private browsing.

This is a big time waster, bc when I finish reading articles and close them, it reopens them after Firefox restarts. In addition, any new tabs I was in the middle of, it is not savings/restoring them.

How to fix this?

For the last couple of weeks, whenever I access the finance.yahoo.com/ website, my computer slows to a crawl. I run Activity Monitor to show me FF memory usage has surged to 6.5 GB! I cannot just 'quit' FF, have to force quit to regain the memory. No problems with any other website. I am running Mac OS 12.7, 8GB RAM, FF 102.0.1

Any help/suggestions appreciated.

Regards, Peter Donlevy

Mozilla, this is unacceptable! You are letting this one domain crash my entire ShellUI.exe for twenty to thirty minutes. ACLJ It is trying to make runtime crash every program. What do you care? Note: Open the site in a sub-system. This is the only site that every crashes on any legal G. S. Windows 11. Will you do anything to fix this huge bug?

All items except but the top one (privacy) in the right-side menu in vimeo are partially hidden and so not fully functional. This problem does not occur in Microsoft Edge, and so it evidently is a Firefox problem. My system: AMD 3900X Running Windows 10 Home, Nvidia GTX950 graphics card, 32 GB memory, The image is a reduced-size screenshot from a 1920 x 1080 monitor. Adjusting the width of the window for Friefox has no effect on the problem.

When I restart my Windows 11 Asus ProArt PC or my browsers reopen, the positions of my tabs will shift around. Sometimes the last open tab will move into position one from wherever it was. Other times the repositionings seems random. I had an issue where I needed to reboot 3 times and in one of 4 windows a huge chunk of tabs repositioned in reverse order. I want certain tabs aligned next to others for my workflow. This doesn't happen all of the time if I have been in a window but it happens more often than not.

I have my browsers set up with Tab Session Manager to open one tab next to another. I also made a change a while ago to where if I type in a different website within a tab it will open within that tab instead of opening a new one. I only open a new tab if I want to.

I also find that despite having different sites having been opened in the same tab once I come back to a new session the previous tabs I'd opened there are gone and only the new one remains. That is less of a problem than tabs simply repositioning themselves wherever they choose. But if that is a clue to what is going on, there it is.

Greetings, all,

I get this error messsage:

<We are unable to complete your request. Our system is currently unavailable.Please try again later.>

when i try to log on to my USAA bank accounts.

Tech support at the bank worked with me for an hour. We changed password, cleared the cache for the bank's apps, restarted Firefox, restarted the computer, all to no avail. I declined to try Google, simply because i don't trust it. Tech support person said another bank customer had had same problem and just changed browsers, which i don't want to do.

TIA for any help.