Firefox Support Forum

I keep getting en error message that says Secure Connection Failed while searching with FireFox. It refers Vanilla-search.com. I don’t know what Vaanilla Search is. How do I fix this? Here is what it says:

An error occurred during a connection to vanilla-search.com. SSL received a record that exceeded the maximum permissible length.

Error code: SSL_ERROR_RX_RECORD_TOO_LONG

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

Please advise

My company IT security service is blocking jid1-MnnxcxisBPnSXQ@jetpack.xpi from running, which is located in C:\Users\username\AppData\Roaming\Mozilla\Firefox\Profiles\4krcmzjv.default-release\extensions.

What does this file do?

Shadow at the bottom of the video appears squished vertically so I can't see the popular moments graph above the time bar if video itself is way too bright. Cromium based browser (Brave) on the left image, and basically fresh firefox

I dont get the technical stuff, but I have this error and its very annoying, detailed well in this reddit thread:

https://www.reddit.com/r/Steam/comments/1518uju/in_the_workshop_clicking_an_image_to_enlarge_it/

Firefox gives the following message on screens where news sites want to show for example a news clip "THEOplayer workers could not be loaded. Please check that the worker's version matches THEOplayer's version 5.1.0". Can this be solved? Or do I need to use Chrome instead?

Example of a place this happens https://www.expressen.se/tv/nyheter/miljogruppen-far-smaka-egen-medicin-igen-/

I often leave Firefox open since I always have a ton of tabs open. Recently, I've noticed that if the app is not freshly open, like I've closed everything and quit and restarted the app, YouTube will not play and other media (e.g. the "how to pronounce" buttons on dictionary websites) just loads forever. Firefox did not previously have this issue and I could easily have 30+ tabs open and play media on a stale browser session.

nvlddmkm pc crash with Firefox as the process in question, i just got my gpu back from MSI claiming they repaired it so i dont want to think its the gpu new drivers to installed last night

Windows 10 22H2. A few of days ago Firefox stopped playing any audio. Video still works but even audio only streams produce no volume. As far as I've checked its only Firefox. All other browsers and media apps play sounds fine. Tried all the solutions in the help article article . No luck. I have been using Firefox for 8 years now. Unfortunately, it seems I will have to abandon it soon. A lot of websites don't have compatibility with Firefox and now this. Hopefully there's a simple solution and soon. It would be sad to see you go.

Browser / Version: Firefox 115.0 Operating System: Windows 11 Tested Another Browser: Yes Chrome, no issue

Problem type: Site is not usable Description: Page not loading correctly, YouTube video will randomly freeze and the page will blank with a loading icon for about 5 minutes. This randomly occurs with no specific video, but always happens when switching in and out from full screen mode. Steps to Reproduce: 1. Open YouTube video 2. Try toggling full screen on and off, no specific video causes the issue

Hello there. Ever since the latest update (to 115.0.2), I've been experiences random crashes. It's only happening with these 2 sites: https://www.mapsofworld.com/ and https://www.buongiorno.sk/ (there may be more but I haven't discovered any others as of yet). I open the sites and FF immediately shuts down. And then, after I restart it, there are no crashes listed in the logs (about:crashes). I've tried everything. Cookies, cache, a "refresh", a fresh install and I've also checked my system and HDD for errors but nothing helped. Any idea what I should do? The problem seems to be on your side, not mine

Where is it? I had multiple failed downloads. It keeps failing over and over again right at the end of the download. I don't understand why? It's not a space issue, plenty of that. So how can I check what is the reason for failed download?

I got saved the .part file, which is 5.13 gigs (full download should be 5.3). If I try to retry the download it just immediately fails and deletes the .part file. Why?

Alright, so I have a bunch of sites on the bookmark that I have. Sometimes when I open one of them, the tab automatically closes, this also happens when I search something in the address bar. The error isn't critical but it just bugs me, yknow? I am using Firefox on Linux MInt 21.1 Vera, Firefox 115.0.2 (64-bit). Thanks for answering my question

Win 11 FF 115.02

How can I permanently disable or remove the pop up that says, SIGN IN WITH GOOGLE?

None of the solutions match the reality of what my choices are on my G accounts page. For instance: https://www.howtogeek.com/735152/how-to-turn-off-the-sign-in-with-google-prompt-on-websites/

Nothing I have tried can remove it. Does some ace here have a solution?

Thank you.

Somehow this en.softonic nonsense has made it into my windows notifications tab under 'firefox' notifications. How can I get rid of it? I can't find it in the General, Add-on or Extensions settings of Firefox or Windows Uninstall to turn it off or remove it.

How can I get rid of it? I don't want it.

Thanks

Firstly, I have a brain injury. I am easily overwhelmed by information and am slow to understand - especially anything to do with I.T.

Recently, I began successfully accessing the internet / Firefox via my Wifi Repeater. As of two or three days ago. I keep being asked to "log in to access the Internet", but even after I do it (successfully, as far as my repeater is concerned) I'm no further forward; I keep being asked to log in.

Thanks to my repeater I have a strong signal when in my garden office. But after a month, Firefox has suddenly stopped allowing me to use it. I am back at Square 1, before I purchased the thing.

I need need to work from my office. Please help resume my Repeater's access.

Kind regards,

Sean

I have set Firefox as my default homepage and browser, however whenever I do a search or try to go to a website, Firefox starts to load it and then the screen flickers for a millisecond and then Bing takes over - Firefox no longer appears and the Bing logo is in the upper left hand corner. How do I stop Bing from taking over?