After Firefox updates I can see my tool bars, but the screen below is blank and I can't do anything in Firefox. I says "Done" in the lower left corner. What's up?
Following the automatic update of Firefox, which happens when I open it, it often occurs that I can't do anything in Firefox. All the tool bars appear, but below is a white screen. When I click on a bookmark, nothing happens except the word "Done" appears in the lower left corner and the screen remains white.
All Replies (1)
A possible cause is security software (firewall) that blocks or restricts Firefox without informing you about that, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox.
See Server Not Found - Troubleshoot connection problems and Configure firewalls so that Firefox can access the Internet and http://kb.mozillazine.org/Firewalls
See also:
- http://kb.mozillazine.org/Browser_will_not_start_up
- http://kb.mozillazine.org/Error_loading_websites - "Error_loading_some_websites"