Bad compatibility Protonmail on Android
I've noticed that when I'm reading e-mails from protonmail (www.protonmail.com)- via their site not the app that the compatibility on many Android based units ( such as modern Samsung Galaxy Tab phones& tablets) is poor. However I can log in,but then many of the basic functions at this service is poor. Such as that the keyboard takes up the whole screen( wich makes it hard to see what I'm writing), but what's most annlying is that the compatibility as an average is poor.
What I've discovered is: - If I open an existing mail the browser itself struggles to open it. I also can't scroll within an existing mail without getting frustrated. But at the same while if I do the same thing at a normal pc ( with win) the service works fine. -Neither of the functions to formate the text- such as Bold,Italics etc. What I call basic functions.
So to sum this up is that Firefox for Android don' t have the same compatibility ( functions ) is the same for pc.
All Replies (4)
Dear Tomas, the viewing mode from mobile obviously turns out to be different from that for desktop regardless of which browser you use. You could possibly use the proton app for android for a better view of your emails.
I hope I have been helpful.
I've already tryed this app,but it's more of a shell, so I've deleted the app. I dont't know if it has to do with the lack of product development. Because I have similar troubles with my Samsung Galaxy A7.
Hi
Firefox for Android is a different app to that on the desktop, they are made very differently for the devices that they run on. This issue sounds more like an issue with the Protonmail service and they will be best placed to help you.
I was in touch with Protonmail,but they didn't want to listen. So either way according to my own personal experiences much of support today is more of blaming you rater than to find a solution to a problem.