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photos

All pictures sent to me do not download in Thunderbird as an acceptable format to open and save or print. They all turn to "part 1.1" or 1.2 from a jpg or png, etc. I h… (read more)

All pictures sent to me do not download in Thunderbird as an acceptable format to open and save or print. They all turn to "part 1.1" or 1.2 from a jpg or png, etc. I have to open them on my server, then save them to my computer without sending them to my PC.

Asked by pj42 2 hours ago

Thunderbird 'saved searches' that were in folders, were not migrated at all?

Hello, I've migrated Firefox and Thunderbird profiles from %appdata% dozens of times now, but noticed something odd last week when I migrated my previous computer's Thun… (read more)

Hello,

I've migrated Firefox and Thunderbird profiles from %appdata% dozens of times now, but noticed something odd last week when I migrated my previous computer's Thunderbird profile folder to new. I use Saved Searches extensively, and have dozens of them in various 'real' folders. (Real, as in, when I log into the web-based email systems that I have loaded into Thunderbird, I can see the folders - they just appear completely empty, which is of course accurate, because they only contain "thunderbird" things, not real email things.

My work requires me to use Office 365, and I had a few Saved Searches right on the "root" of that Account. Those ones survived the migration just fine and are working. However, I had a few subfolders on my old computer, things like "Companies" and "Coworkers" that each had a dozen saved searches in it for, obviously, companies I email with, and emails with specific coworkers.

None of those saved searches made it through the migrations; their folders are still there, but they are completely empty.

Is there any way I can do a migration that will capture these saved searches OR, even better, is there simply some internal database contents from my old computer I can get at, then just copy and paste that into the database of my new Thunderbird install? That'd save me some time not needing to migrate my 15GB thunderbird profile again.

I just found it interesting that my Saved Searches on the "Root" made it over, but the ones in Folders, did not!

Asked by zach.heise 6 hours ago

Problems installing Thunderbird on a WIN 10 laptop

Hello, I had Tbird installed on a WIN7 laptop a couple years ago, but was not happy with it. Moved on to Mailbird for a year or so, but not completely happy there eit… (read more)

Hello,

I had Tbird installed on a WIN7 laptop a couple years ago, but was not happy with it.

Moved on to Mailbird for a year or so, but not completely happy there either. Search function was VERY weak, and i have about 100,000 emails.

I thought I would give Tbird another look.

I decided to try to download it to a new WIN10 laptop, to get a completely CLEAN setup. My old one (on the WIN7) actually works.

After I downloaded it to the new WIN10 laptop, AT FIRST it tried to verify the account. That failed. Then, somehow, it seems to have skipped right over that step. In the meantime, I read (too late to help) that I should not input the password until AFTER the verification.

At this point, I cannot get back to the "VERIFY" step, and the auto-install has not worked. All the server settings appear to be the same as on the old WIN7 version. It just won't connect to the email and begin downloading.

I'm linking in to an old NETSCAPE account (via AOL), on a POP3 basis.

At this point, I've uninstalled and then re-installed the software about three times. Nothing seems to help.

what am i doing wrong?

Thanks in advance.

Asked by dmcalvert 7 hours ago

Import subfolders from Thunderbird 102 to 114

I just installed Beta 114. I currently have a Thunderbird 102 installation with a POP Account. There are three subfolders to the Inbox on that POP account. I would lik… (read more)

I just installed Beta 114. I currently have a Thunderbird 102 installation with a POP Account. There are three subfolders to the Inbox on that POP account. I would like to import the folders and messages to the 114 installation but haven't been able to figure out how to do that. When I added that account to 114 I used IMAP instead of POP.

Thank you.

Asked by doug0928 11 hours ago

Last reply by Wayne Mery 8 hours ago

account setup for verizon mail accounts hosted at AOL

A few years ago Verizon outsourced its (POP only) email to AOL.When addint a verizon email account to Thunderbird, automatic account setup selects the old defunct Verizon… (read more)

A few years ago Verizon outsourced its (POP only) email to AOL.When addint a verizon email account to Thunderbird, automatic account setup selects the old defunct Verizon POP server. AOL's imap server at imap.aol.com (ssl port 993) would be a better choice. Also, AOL supports OAUTH3 but I canot get it turned on correctly, maybe you could offer a how-to see [https://help.aol.com/articles/verizon.../verizon-move-to-aol-mail-setting-up-your-new-aol-account-in-a-third-party-email-program-or-mobile-device-imap]

Asked by Dwight 14 hours ago

Reinstalling gmail

Hello ! I can't reinstall gmail on Thunderbird. Until recently, I had never encountered such problems. Now I get the following notification: "Unable to log in at ser… (read more)

Hello ! I can't reinstall gmail on Thunderbird. Until recently, I had never encountered such problems. Now I get the following notification: "Unable to log in at server. probably wrong configuration, username or passsword". Can anyone help me? It's very frustrating. Thank you very much. Patrick

Asked by pvieljeux 16 hours ago

Copying profile directory resulted in 100s of INBOX-XX.msf files

I'm trying to move my profile data to a different local drive. I copied the profiles directory, and edited the profile.ini to point to the new location. When I start it u… (read more)

I'm trying to move my profile data to a different local drive. I copied the profiles directory, and edited the profile.ini to point to the new location. When I start it up, for some of the accounts I end up with an inbox (in thunderbird) with mutliple (100s) of inbox files like

INBOX-1 INBOX-10 INBOX-100

When I look at the directory these are all .msf files.

How can I combine them into a single inbox file? It seemed to happen on two imap accounts, one on outlook, one on gmail.

Asked by pacojohnston 22 hours ago

Last reply by pacojohnston 22 hours ago

When will TB have a migration software to EXCHANGE PROTOCOL avilable?

I have several email accounts with my domain at Godaddy. They say I must change from POP/IMAC to EXCHANGE PROTOCOL to see my email. When will there be a software solution… (read more)

I have several email accounts with my domain at Godaddy. They say I must change from POP/IMAC to EXCHANGE PROTOCOL to see my email. When will there be a software solution for TB to change the emails to EXCHANGE automatically?

Asked by Dell82 1 day ago

Last reply by david 1 day ago

New Thunderbird Version

When I installed the new version of Thunderbird, I lost all my saved email files, and I lost all the opened emails in my inbox, which I had been keeping there for further… (read more)

When I installed the new version of Thunderbird, I lost all my saved email files, and I lost all the opened emails in my inbox, which I had been keeping there for further action at a later date. Is there anyway to recover my lost emails? Can I go back to the old version, and will my lost emails be recovered there?

Gwen Barry

Asked by gwenb 2 days ago

Last reply by Wayne Mery 1 day ago

  • Solved

use my existing e-mail address if I install Thunderbird

Outlook stopped working as of last night. If I install Thunderbird as my desktop email program, will I be able to set it up with my current desktop email address: [edited… (read more)

Outlook stopped working as of last night. If I install Thunderbird as my desktop email program, will I be able to set it up with my current desktop email address: [edited] @tx.rr.com ?

I've had problems with outlook since I changed network providers from spectrum to frontier. I have the incoming and outgoing server settings for frontier.

Since my current desktop email program (outlook 2016) does not work, contact me via webmail for the moment [edited] @proton.me

Thank you

Asked by JonQJacobs 4 days ago

Answered by david 3 days ago

Set up Thunderbird email

I am trying to set up a new Thunderbird email account using pop3.gotadsl.co.uk port 110 and smtp-auth.gotadsl.co.uk port 25 which are the settings I have been using for y… (read more)

I am trying to set up a new Thunderbird email account using pop3.gotadsl.co.uk port 110 and smtp-auth.gotadsl.co.uk port 25 which are the settings I have been using for years on my old Livemail account. Thunderbird recognises these settings but warns me that pop3 and smtp-auth do not use encryption and as such could expose my password and private information, Can you please advise me what settings I can use. Many thanks.

Asked by anne74 2 days ago

Last reply by david 1 day ago

Where should I put MsgFilterRules.dat in TB 102?

I have been using TB for many years. In previous version, filter rules data were stored in: MsgFIlterRules.dat file. I find no such file in TB 102. I can copy the MsgF… (read more)

I have been using TB for many years. In previous version, filter rules data were stored in: MsgFIlterRules.dat file. I find no such file in TB 102. I can copy the MsgFilterRules.dat file from a previous installation, but where should I put it? The folder arrangement of TB 102 seem quite different from that of my previous version, which was 78. I am using MX linux 21.3.

Asked by faure212 1 day ago

Last reply by david 1 day ago

Missing Folders/subfolders

I had to reset win10 and used a satellite drive to move all my Mozilla and Thunderbird app/files in their entireity via drag and drop to the drive. I got tbird installed… (read more)

I had to reset win10 and used a satellite drive to move all my Mozilla and Thunderbird app/files in their entireity via drag and drop to the drive. I got tbird installed and all my current inbox messages are there but i cannot find my folders and their subs, this is how I pay my monthly bills, with each folder representing the summation of bill paying for several years. My reciepts of payment as well as pass information is in those folders and my bills have to be paid on the 1st. I had years of data in there and I cannot find it. Please help, fast. Thanks, Arthur

Asked by arthurkelly 5 days ago

Last reply by Marc T 2 days ago

Thunderbird will not import from previous profile--gives error message

Attempts to import from a previous [recent] profile generate this error message: uncaught exception: Object Uncaught (in promise) Exception { name: "", message: "Compon… (read more)

Attempts to import from a previous [recent] profile generate this error message:

uncaught exception: Object Uncaught (in promise) Exception { name: "", message: "Component returned failure code: 0x80550013 [nsIMsgFolder.createSubfolder]", result: 2153054227, filename: "resource:///modules/ThunderbirdProfileImporter.jsm", lineNumber: 725, columnNumber: 0, data: null, stack: "_importMailMessagesToLocal@resource:///modules/ThunderbirdProfileImporter.jsm:725:31\nstartImport@resource:///modules/ThunderbirdProfileImporter.jsm:146:12\nstartImport@chrome://messenger/content/aboutImport.js:701:30\nonclick@about:import#:1:19\n", location: XPCWrappedNative_NoHelper }

Can anyone decipher this?

Asked by bob348 3 days ago

Last reply by david 2 days ago

Setting up Thunderbird, entered account info, now what? It does nothing.

Hello, thank you for your help. What a pretty application. I installed Thunderbird on Fedora 36. It came up and asked for account information. I typed some in, but nee… (read more)

Hello, thank you for your help. What a pretty application.

I installed Thunderbird on Fedora 36. It came up and asked for account information. I typed some in, but needed to enter ports. I hit the advanced button and it gave me an unexpected message about my settings not being saved.

Anyway, the account settings->Server Settings, and settings->Outgoing Server, are all now set and correct. Strangely, there is no place on the form for entering the passwords for the incoming and outgoing accounts. I guess it will prompt for those?

I can not get Thunderbird to do anything at all.

If I tell it to read mail, nothing happens (and no password prompt so it can not have checked for messages).

There are no 'test connection' buttons on the settings pages that I can find.

There are no error messages that I can find, or any other indication of a problem.

LOL I am completely baffled and have no idea what to do to make it go. Any tips appreciated. Thanks!

Asked by mrt93a 2 days ago