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BUG: Keyboard doesn't adjust the UI

Now, after the latest update (October 18 – 144.0 (Build #2016119303)), keyboard isn't "detected" by pages. So when KB is open, can't scroll to the bottom of the page. Or … (read more)

Now, after the latest update (October 18 – 144.0 (Build #2016119303)), keyboard isn't "detected" by pages. So when KB is open, can't scroll to the bottom of the page. Or similarly, pages which have a message box at the bottom, KB overlays that box and everything below it. Quick test shows that only the New Tab screen and URL bar know about the keyboard status.

Asked by atso.galkin 1 month ago

Answered by Kiki 1 month ago

  • Solved

Error when making payment

Hello, When I submit a payment for my driver's license on my state's website site, it always tells me that an error has occurred and to try again. I have retried it for 6… (read more)

Hello, When I submit a payment for my driver's license on my state's website site, it always tells me that an error has occurred and to try again. I have retried it for 6 times with the same result. The web site states that I should be using version 38 of Firefox or higher but I don't know how to check for this. When I go into about Firefox there is just a long string of numbers 144.0.1 that continues from here. Is this version 144.0.1 higher than ver 38? Thank you in advance for your reply.

Asked by Pampaw 1 month ago

Answered by Paul 1 month ago

  • Solved

can't change app icon (android)

hey, have a little issue: it seems i'm not able to change the app icon (android). i've followed the instructions found in https://support.mozilla.org/es/kb/customize-app-… (read more)

hey, have a little issue: it seems i'm not able to change the app icon (android). i've followed the instructions found in https://support.mozilla.org/es/kb/customize-app-icon-firefox-android ; updated the app at the store, rebooted my device and finally (the problem persisted) uninstalled and installed again Firefox app. still nothing, the option does not appear. i'm adding an scrrenshot. very thank you.

Asked by sakura 1 month ago

Answered by Paul 1 month ago

  • Solved
  • Locked

Keyboards blocks view of webpage on mobile - Firefox for Android

Tested on different browsers with different phones. Firefox for Android overlays keyboards on top of the webpage instead of resizing the viewport. This partially blocks … (read more)

Tested on different browsers with different phones. Firefox for Android overlays keyboards on top of the webpage instead of resizing the viewport. This partially blocks the view of responsive webpages and most times blocks the view of text input boxes while typing.

Image attached shows how the keyboard is overlaid on top of the end of the footer of the Mozilla website. Last image shows a Chrome screenshot for comparison.

Asked by zaqzaqzaqzaqzaqzaqzaqzaqzaqzaqzaqzaqzaqzaqzaqzaqzaq 1 month ago

Answered by Kiki 1 month ago

  • Solved

shortcuts

New version 144.0 just arrived and a bad surprise for me. I'm often using the shortcuts in the start page, but these are limited now to the first 8 icons and can not be s… (read more)

New version 144.0 just arrived and a bad surprise for me. I'm often using the shortcuts in the start page, but these are limited now to the first 8 icons and can not be scrolled. To see the others I need to click on Show All. This seems to me as a very bad update Up through Firefox Android 143 Shortcuts on the new tab page could be quickly side-scrolled, but that appears to be removed in 144, which I find significantly more clumsy. Please restore the prior behavior, at least and I hope it will be corrected Thank you. and copy and paste is broken on android mobile (Sorry I had to blur sole of my pint shortcuts)

Asked by altairibnlhahad 1 month ago

Answered by Paul 1 month ago

  • Solved

Firefox Android: Copy URL

hi. how can i copy or cut the URL from the address bar?? There is no pop-up, drop down ? All other browsers can do this. and also the whole text in the bar seems no… (read more)

hi. how can i copy or cut the URL from the address bar?? There is no pop-up, drop down ? All other browsers can do this.

and also the whole text in the bar seems not to be selected.

Asked by Clemens Ratte-Polle 1 month ago

Answered by jscher2000 - Support Volunteer 1 month ago

  • Solved

PERPLEXITY IS A MISTAKE

https://techcrunch.com/2025/10/14/mozillas-firefox-adds-perplexitys-ai-answer-engine-as-a-new-search-option/ I have zero interest in this nonsense malware being added, e… (read more)

https://techcrunch.com/2025/10/14/mozillas-firefox-adds-perplexitys-ai-answer-engine-as-a-new-search-option/

I have zero interest in this nonsense malware being added, especially with their terrible reputation for security

Asked by George 1 month ago

Answered by Paul 1 month ago

  • Solved

Unable to access website

Dear Sir/Madam, Recently I have been having issues accessing a particular website named asus.com for reasons I am unable to discern I keep receiving an error message each… (read more)

Dear Sir/Madam, Recently I have been having issues accessing a particular website named asus.com for reasons I am unable to discern I keep receiving an error message each time I attempt to access the site. I keep receiving an error message indicating that the site cannot be reached. It should be noted that I do not have any issues with any other websites. Your assistance in resolving this extremely annoying issue will be greatly appreciated. Best regards, Volney Boswell

Asked by volcar21 1 month ago

Answered by Paul 1 month ago

  • Solved

Firefox VPN

Madam/Sir Please let me know if Firefox VPN is now made available for installation for Indian subscribers. I am aware that Firefox may not have a server in India,as pe… (read more)

Madam/Sir

Please let me know if Firefox VPN is now made available for installation for Indian subscribers.

I am aware that Firefox may not have a server in India,as per our laws.

            Thanking You,
               Viraj

Asked by dandoo 1 month ago

Answered by dandoo 1 month ago