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problem saving images

I'm suddenly having a problem where images don't save as .jpg unless I add that myself. At first, it wanted to save images as WebP, but I was able to fix that in the abou… (read more)

I'm suddenly having a problem where images don't save as .jpg unless I add that myself. At first, it wanted to save images as WebP, but I was able to fix that in the about:config. Now when I go to save an image, it wants to save as Chrome HTML document and I have to click all files and then add .jpg.

Asked by bunny_ 14 hours ago

Last reply by jonzn4SUSE 27 minutes ago

Folder list not updating

I use apple mail on my phone and Thunderbird on my PC and my (IMAP) email provider is GMX. I recently added a couple of sub-folders to an existing folder and changed the … (read more)

I use apple mail on my phone and Thunderbird on my PC and my (IMAP) email provider is GMX. I recently added a couple of sub-folders to an existing folder and changed the names of couple of others (in the same main folder). I did those changes on my phone. However, those changes are not reflected on my PC. The folders with changed names are in the folder list but greyed out but the new folders are missing. If I click on a greyed out folder it is empty. I've tried several ways to force the list to update but, so far have been unsuccessful.

What is causing my problem and how can I fix it?

Thanks for any advice.

Asked by rr12 2 days ago

Last reply by Rick 1 hour ago

Repeated gmail problem with error message: "The certificate for imap.gmail.com:993 does not come from a trusted source"

I have problems every time I try to fetch my imap gmail, with Thunderbird complaining that: "The certificate for imap.gmail.com:993 does not come from a trusted source". … (read more)

I have problems every time I try to fetch my imap gmail, with Thunderbird complaining that: "The certificate for imap.gmail.com:993 does not come from a trusted source".

As near as I can tell, imap.gmail.com:993 is still the recommended setting for

Version is Thunderbird 148.0.1 (64-bit). Adding an exception for the missing certificate does not seem to make a bit of difference.

I do not know if the use of Bitdefender as my security and vpn software is a factor. I notice that the certificate (exception certificate?) shown when I click on View Certificate in my gmail account settings appears to mention Bitdefender, so perhaps that's a factor. That certificate looks as follows:

Certificate Subject Name Common Name imap.gmail.com Issuer Name Country US Organizational Unit IDS Organization Bitdefender Common Name Untrusted Bitdefender CA Validity Not Before Mon, 02 Feb 2026 08:37:57 GMT Not After Mon, 27 Apr 2026 08:37:56 GMT Subject Alt Names DNS Name imap.gmail.com Public Key Info Algorithm Elliptic Curve Key Size 256 Public Value 04:2D:20:DA:19:33:1D:AC:28:91:52:02:EB:B8:7E:33:C0:B7:E4:F3:5E:4E:88:92:E5:7E:BB:30:0C:6C:E4:84:A8:3D:D7:49:9B:22:C8:C0:BB:01:80:4B:84:30:3A:3B:73:70:8F:AB:EB:C0:F0:D5:7B:8B:0B:64:1B:DC:76:67:41 Miscellaneous Serial Number 1A:50:ED:15:50:A1:A7:93:5D:05:8A:CD:85:A5:15:FD Signature Algorithm ECDSA with SHA-256 Version 3 Download PEM (cert)PEM (chain) Fingerprints SHA-256 12:8A:58:44:DF:B5:E1:E4:EF:CC:F7:35:09:BA:6E:88:86:16:15:78:F9:28:52:23:FC:0E:E9:69:D1:AF:21:86 SHA-1 A3:30:CB:65:39:51:46:9B:3B:BC:0B:B9:09:DD:26:40:A8:52:25:3D

Asked by R N 4 hours ago

Last reply by Matt 2 hours ago

SMTP configuration

I have been using Thunderbird with two POP3 Hotmail accounts for some time and I am trying to set up a third account with exactly the same configuration. However, both th… (read more)

I have been using Thunderbird with two POP3 Hotmail accounts for some time and I am trying to set up a third account with exactly the same configuration. However, both the automatic and the manual configurations failed. The new account receives mail, but the outgoing smtp server config seems to have a problem. Sending messages times out or keeps prompting for a new password.

The Hotmail account has POP3 and IMAP enabled. Thunderbird is set to receive all cookies. I cleared history and cache after every attempt and also temporarily disabled the firewall.

Any suggestions about what the problem could be?

Asked by CGV 1 day ago

Last reply by Matt 3 hours ago

I have 4 email accounts. When an email comes in to one of them it also goes to ALL the accounts. Why? Thank you.

I have 4 email accounts with Thunderbird. When a message comes in it is posted on ALL of the accounts. What am I doing wrong? My main email address is: [edited fro… (read more)

I have 4 email accounts with Thunderbird. When a message comes in it is posted on ALL of the accounts. What am I doing wrong? My main email address is: [edited from community support forum] @rogers.com. Kindly answer to this address. I am 83 years old and don't under stand the young way of talking.....please be specific. Thank you very much. Bryan Baker.

Asked by Bryan Baker 8 hours ago

Last reply by Matt 5 hours ago

Nouvelle messagerie ORANGE : plus de contacts.

Ce matin,09/03, ORANGE a mis en place une nouvelle messagerie qui ne passe plus sur FIREFOX mais que j'ai retrouvée par un autre navigateur. Tous mes contacts avaient dis… (read more)

Ce matin,09/03, ORANGE a mis en place une nouvelle messagerie qui ne passe plus sur FIREFOX mais que j'ai retrouvée par un autre navigateur. Tous mes contacts avaient disparu ainsi que les messages reçus ou envoyés.

Asked by r.glenat 6 days ago

Last reply by Sam Curren 5 hours ago

How can I stop a "request for signature" box taking over my screen at each new website?

For the last 2-3 day I have been experiencing a box that asks for my signature each time I go to a new website. I can't move the box. I can't screenshot it. Does anyone… (read more)

For the last 2-3 day I have been experiencing a box that asks for my signature each time I go to a new website. I can't move the box. I can't screenshot it. Does anyone know how I can get rid of it?

Asked by Paulf 2 days ago

Last reply by Glenn 8 hours ago

authentication method in ≡ > Account Settings > Server Settings does not give OAuth2 as a choice

A few days ago I started getting a failed sign in for one of my emails. The solution seems to be that my authentication method in ≡ > Account Settings > Server Sett… (read more)

A few days ago I started getting a failed sign in for one of my emails. The solution seems to be that my authentication method in ≡ > Account Settings > Server Settings does not give OAuth2 as a choice. Screenshot shows what is available. All other email authentication methods have that as a choice. Is this a problem with the email program or T'bird? T'bird is 140.8.1esr (64-bit) O/S is Win11 Thanks for your help

Asked by GomerF 1 day ago

Last reply by Lin 10 hours ago

importing pgp keys from Thunderbird on Linux to Thunderbird on Windows 11 produces error

On my Linux machine, I exported the public key for an email address in Thunderbird 140.8.0esr (64-bit) into a file. I transferred the file to my Windows 11 machine via Wa… (read more)

On my Linux machine, I exported the public key for an email address in Thunderbird 140.8.0esr (64-bit) into a file. I transferred the file to my Windows 11 machine via Warpinator.

On the Windows machine I am running Thunderbird 148.0.1 (64-bit). In Account settings>End-to-End encryption, I click Add Key>Import an existing OpenPGP key>Select File to import, and then I select the file.

I get an error message: Error! Failed to import file.

I'm surprised. I would think that going from one installation of Thunderbird to another would work this way. I am concerned that I won't be able to read incoming encrypted emails without the key working.

Can someone help me?

Asked by muh 2 days ago

Last reply by christ1 13 hours ago

Fehler bei Versenden meiner t-online e-mail

Bei Absenden der email (wilhelm-wisch@t-online.de) folgende Fehlermeldung: "Senden der Nachricht fehlgeschlagen. Fehler beim Senden der Nachricht, SMTP-Server Fehler. Der… (read more)

Bei Absenden der email (wilhelm-wisch@t-online.de) folgende Fehlermeldung: "Senden der Nachricht fehlgeschlagen. Fehler beim Senden der Nachricht, SMTP-Server Fehler. Der Mail-Server antwortete: IP=38.246.32.196 - Your address is blocked.





Please help, thank you!

Asked by wilhelm-wisch 19 hours ago

Last reply by david 15 hours ago

I need to relocate 'lost' bookmarks organized in directories & subdirectories.

I have organized my bookmarks into various directories & sub-directories. On occasion, these directories &/or sub-directories 'migrate' if I'm not precise with my… (read more)

I have organized my bookmarks into various directories & sub-directories. On occasion, these directories &/or sub-directories 'migrate' if I'm not precise with my cursor movements. Is there a search function I can use without having to go through each directory/sub-directory one-by-one?

Asked by shopinguy 20 hours ago

Last reply by nrf83 18 hours ago

Get rid of user profile pop-up

This afternoon, I clicked on a link from an email and for the first time got a choose a profile pop-up. I do not want this; I have read info on Mozilla and elsewhere abo… (read more)

This afternoon, I clicked on a link from an email and for the first time got a choose a profile pop-up. I do not want this; I have read info on Mozilla and elsewhere about its purpose but it doesn't say how to just stop the pop-up - there should be an option just stop the pop-up because I don;t want to have to choose amongst options. I have started copy-pasting the links in emails and going to Chrome and will seriously have to reconsider using Firefox of this continues. I don't want to have to type about:config or anything - this should have been an opt out or opt in thing and I want out. Thank you for your help.

Asked by bjamsden 3 months ago

Last reply by barry44 18 hours ago