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Bookmarks organisation resets to unsorted regularly

Hello Firefox Community, I've been a long-time fan of Firefox's bookmarks management system, but over the past year, I've encountered a persistent issue that's affecting… (read more)

Hello Firefox Community,

I've been a long-time fan of Firefox's bookmarks management system, but over the past year, I've encountered a persistent issue that's affecting my productivity. I regularly use the bookmark bar and organize my bookmarks into folders. However, any changes I make don't seem to stick and get reset after a period of time. This is especially frustrating as I heavily rely on bookmarks to keep my browsing organized. Problem Details

Here's what typically happens:

  1. I add a bookmark to a specific folder or position, either in the general list of bookmarks or on the bookmark toolbar.
  2. Sometime later, that bookmark leaves its designated position and moves to the bottom of the unsorted list of bookmarks.

Devices and Operating Systems

  • MacBook M1 2020 running macOS Monterey
  • Dell Alienware 17 r5 running Windows 10

Both devices have the latest version of Firefox installed, and I use Firefox Sync to keep my bookmarks and settings consistent across these devices. Suspicion

I suspect that this issue occurs when I make a change to bookmarks on one computer and then open Firefox on the other computer. The bookmarks seem to reset, possibly due to some issue with Firefox Sync.

Looking forward to hearing your thoughts and possible solutions!

Kind regards,

Asked by Karakaï 1 year ago

Answered by cor-el 1 year ago

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Recently closed windows

Hello, once again the function of restoring recently closed windows has stopped working, it is displayed in gray and you cannot enter it I usually work on two or three wi… (read more)

Hello, once again the function of restoring recently closed windows has stopped working, it is displayed in gray and you cannot enter it I usually work on two or three windows at the same time and this function usually works, but I can't use it for the second or third time. Can I recover closed windows? I will be grateful for your help Best regards, Paweł U

Asked by bthd 1 year ago

Answered by cor-el 1 year ago

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Firefox upload speed zero on Windows 10

This is a recurring problem. I have just been on to Vodafone who have tweaked my router as my speeds, download and upload, were very erratic, and upload speed often zero … (read more)

This is a recurring problem. I have just been on to Vodafone who have tweaked my router as my speeds, download and upload, were very erratic, and upload speed often zero so connections failed. Sometimes my phone speeds were similar but not always. The Speedtest by Oopla desktop app also showed erratic results but often when they were OK the web-based test on Firefox was much worse, with upload speed zero. When I started this Firefox showed upload speed zero. Now Firefox shows upload 18Mbps. This variability keeps happening and is driving me spare, as even emails often fail to go through - I use Thunderbird. I shall see how things go tomorrow and tell you how it is going.

Asked by msturdy77 1 year ago

Answered by msturdy77 1 year ago

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JavaScript

Hello. I have the most recent update for Android Firefox. Suddenly I can not watch videos because it says my JavaScript is off. I have not done anything to change any … (read more)

Hello. I have the most recent update for Android Firefox. Suddenly I can not watch videos because it says my JavaScript is off. I have not done anything to change any settings. And I am unable to get into "About:Config" to change anything. The version of Android Firefox is 117.0. I would appreciate a response as soon as possible. Thank you so much. Sincerely, Steven Nickerson [email address]

Asked by Nicolas 1 year ago

Answered by Nicolas 1 year ago

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bookmark tagging

When a bookmark is made, there is no option anywhere to add tags using windows 11 - I had no problem with tagging bookmarks using Firefox in windows 10, but that option i… (read more)

When a bookmark is made, there is no option anywhere to add tags using windows 11 - I had no problem with tagging bookmarks using Firefox in windows 10, but that option is not showing up for me in windows 11. I have refreshed Firefox with no success to try to correct this situation - thanks in advance for any help you may provide – del

Asked by del 1 year ago

Answered by cor-el 1 year ago

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reopening inactive tabs causes full reload of page, and it's very slow

Keep seeing a bug where tabs that were kept open but are not active, upon reopening do a full reload, and then take a long time to load often failing to load at all after… (read more)

Keep seeing a bug where tabs that were kept open but are not active, upon reopening do a full reload, and then take a long time to load often failing to load at all after a timeout.

video recording

Asked by George 1 year ago

Answered by Paul 1 year ago

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TLS Extensions 65037 during client hello since firefox 118 (Windows)

Hello, I see with windows Firefox version 118 a TLS extension id 65037 on every client hello handshake containing a bunch of data. Does somebody know what this extension… (read more)

Hello,

I see with windows Firefox version 118 a TLS extension id 65037 on every client hello handshake containing a bunch of data. Does somebody know what this extension is used for? I couldn't find anything about this on the web or in the firefox docs / release notes. Other browser (chrome / edge) don't have this extension in use.

Thanks

Asked by Lukasz 1 year ago

Answered by zeroknight 1 year ago

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Firefox just stops working and has black screen after using it at random times

Firefox just turns into a black screen and becomes unusable. It has been happening for a long time now and i have checked RAM and CPU usage and they are all fine, as I ex… (read more)

Firefox just turns into a black screen and becomes unusable. It has been happening for a long time now and i have checked RAM and CPU usage and they are all fine, as I explored potential causes.

I will be using firefox and it just turns all black on all screens and is completely unusable. To use it again I have to force close all windows and reopen it and it works again.

This is a frequent issue that I have seen

Asked by K_A 1 year ago

Answered by zeroknight 1 year ago

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Fuentes pixeladas en algunas páginas con Debian 12

Hola. Mi ordenador tiene Debian 12. Utilizo Firefox 118, instalado a través de Flatpak. El problema que tengo en algunas páginas es que veo las fuentes pixeladas y la im… (read more)

Hola. Mi ordenador tiene Debian 12. Utilizo Firefox 118, instalado a través de Flatpak. El problema que tengo en algunas páginas es que veo las fuentes pixeladas y la impresión es muy defectuosa, hasta el punto de no entender lo que aparece escrito. Esto sólo pasa en algunas páginas.

Si descargo directamente Firefox desde la página de Mozilla y abro la paǵina con una configuración limpia del navegador, las fuentes se ven correctamente; sin embargo, si sincronizo los datos de usuario, instalándose los datos, extensiones y demás las fuentes en determinadas páginas se ven mal.

Desactivé las extensiones pero el problema no se resuelve. Desde una instalación limpia de Firefox instalé una a una las extensiones y complementos, pero no logré reproducir el problema. Borré incluso la caché del navegador, pero nada. Y también sincronicé los datos de usuario en una instalación de Firefox en Fedora, pero el resultado es también negativo.

Alguna idea?

Gracias.

Asked by Xosé Manuel Baños García 1 year ago

Answered by Xosé Manuel Baños García 1 year ago

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Firefox crashes while using Windows magnifier

Hello: I must use the magnifier that came with Windows or I cannot read the screen. All was fine until Firefox updated. Now, when I try to use the magnifier, Firefox and… (read more)

Hello:

I must use the magnifier that came with Windows or I cannot read the screen. All was fine until Firefox updated. Now, when I try to use the magnifier, Firefox and all the sites I am using freeze. The entire screen fades out, and an hour glass shows up. But nothing happens after that. I have to go to the task manager and close Firefox, then start it up again.

I checked for Windows updates and everything is current. I am using Windows 10.

How can I fix this?

Asked by Virginia Small 1 year ago

Answered by zeroknight 1 year ago

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my apps need updating and virus trouble

italic textI think the virus is blocking my internal and using my sim card and I need help updating my apps or I won't have any, Google one is in for service, also the vi… (read more)

italic textI think the virus is blocking my internal and using my sim card and I need help updating my apps or I won't have any, Google one is in for service, also the virus is stopping my smaller antiviruses from working properly and keeps switching the VPN off, my apps are important though,I haven't got many left and Google is no help

Asked by Steve 1 year ago

Last reply by Paul 1 year ago

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Forecastfox Settings Location

Is there a main location where Firefox extensions (like Forecastfox) keep their settings? If so, or if you happen to know where Forecastfox in particular keeps its settin… (read more)

Is there a main location where Firefox extensions (like Forecastfox) keep their settings? If so, or if you happen to know where Forecastfox in particular keeps its settings, I could use some help locating this folder. I have a settings file I could put in there to overcome some difficulties that the folks at Mozillazine can't seem to help with. (https://forums.mozillazine.org/viewtopic.php?f=48&t=2913287&p=14963740#p14963740). The folder I have is named Forecastfox.2023.04.22.21.11.51.txt

Asked by Anan 1 year ago

Answered by cor-el 1 year ago

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Browser hijaker FindItPro ruins the whole experience

I want to report that spyware named FindItPro which I, foolishly, downloaded. Well, it's a virus, right? But no antivirus can delete it completely. It comes back and you … (read more)

I want to report that spyware named FindItPro which I, foolishly, downloaded. Well, it's a virus, right? But no antivirus can delete it completely. It comes back and you can't find the source. So, there should be some problem in your browser that allows it to live.

I'll send you a website where I got it. [link to suspected malware removed] BE CAREFUL. Virus will be downloaded along with Opera browser or something. I'll send this report also to some antivirus company. Yes, I was foolish, but I hope you will fix it.

Asked by kirill.prilezhaev 1 year ago

Answered by Paul 1 year ago

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upon win 10 startup, a program with an OLD firefox logo appears on my taskbar, opens nothing, and then closes itself

Hi! please help me lmao i'm not sure wtf is going on. I recently (as of a week ago) had to wipe my pc and reinstall windows 10 after a botched update. So i installed fir… (read more)

Hi! please help me lmao i'm not sure wtf is going on. I recently (as of a week ago) had to wipe my pc and reinstall windows 10 after a botched update. So i installed firefox on a practically new pc. thing is... when i turn it on, i get this baby in my taskbar (see image): right under the pinned firefox and thunderbird logo, i get a really scrungly OLD (and i mean OLD) firefox logo. clicking it opens nothing. hovering over it shows a preview of a blank window with a random string as title. clicking it only opens a second blank window with nothing in it. eventually when windows finishes starting up, it closes itself. i'm scared it might be a virus. help? how do i make it stop??

I'm running firefox 117.0.1 on windows 10 home single language 1903 (sorry if that's wrong, i dont know where to check otherwise)

Asked by po.headquarters 1 year ago

Answered by zeroknight 1 year ago

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What is the proper format for the ExtensionSettings policy registry key/value that is used to manage browser extension settings?

When looking at the ExtensionSettings page for Firefox or Chrome they both use an example that shows the registry key Software\Policies\Mozilla\Firefox\ExtensionSettings… (read more)

When looking at the ExtensionSettings page for Firefox or Chrome they both use an example that shows the registry key Software\Policies\Mozilla\Firefox\ExtensionSettings (REG_MULTI_SZ) being set to a long JSON string with every extension ID and the settings for that particular ID. For example...

{

 "*": {
   "blocked_install_message": "Custom error message.",
   "install_sources": ["https://yourwebsite.com/*"],
   "installation_mode": "blocked",
   "allowed_types": ["extension"]
 },
 "uBlock0@raymondhill.net": {
   "installation_mode": "force_installed",
   "install_url": "https://addons.mozilla.org/firefox/downloads/latest/ublock-origin/latest.xpi"
 },
 "https-everywhere@eff.org": {
   "installation_mode": "allowed"
 }

}

The problem with this method is that if I am installing an extension, and I overwrite what already exists in Software\Policies\Mozilla\Firefox\ExtensionSettings then all of those other settings get removed. So even if I am a non-malicious actor and just make a mistake with my installer I can easily delete every other extension's settings. Instead what I have to do is during install I have to read the current value of Software\Policies\Mozilla\Firefox\ExtensionSettings and then insert my extension's settings into the JSON blob.

So the examples that Firefox and Chrome provides do of course work, however they do not make very much sense to me. Why would it be formatted this way since all of those are additional key/value pairs and that is exactly what the registry excels at storing. So why put all of those into a single key/value instead of breaking them into multiple?

Additionally breaking them a part into multiple key/value pairs does work! So if instead of the example above I were to split them into multiple key value pairs it works just fine!

Software\Policies\Mozilla\Firefox\ExtensionSettings

   uBlock0@raymondhill.net
       "installation_mode": "force_installed",
       "install_url": "https://addons.mozilla.org/firefox/downloads/latest/ublock-origin/latest.xpi"

So knowing that this way with multiple key/value pairs works why am I bothering to ask this question at all instead of just doing it the way that makes sense to me? Well the issue is that by breaking it up into multiple key value pairs it actually overrides the other method and makes it so that all those registry settings are ignored. So it doesn't delete them but it still leaves me with nearly the exact same problem.

While I believe "my" way is superior because it uses the registry in a more common sense route, if that is not what the majority of extension developers do then it doesn't matter and I should be conforming to the other way.

As I am typing this question up I did realize just how hard/annoying it is to properly format and make it clear and digestible what the multi key/value format of the registry would look like instead of being a JSON string. So perhaps that is the reason why all the documentation puts it all as one JSON string?

Asked by perihwk+firefox 1 year ago

Answered by Mike Kaply 1 year ago

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XUL Runner Error

Possibly there was an auto update of MOZILLA FIREFOX on our DELL LAPTOP (Windows 11). Now, we cannot get a Mozilla window to open - due to error message: XUL Runner Erro… (read more)

Possibly there was an auto update of MOZILLA FIREFOX on our DELL LAPTOP (Windows 11). Now, we cannot get a Mozilla window to open - due to error message:

XUL Runner Error: Platform version '118.0.1' is not compatible with minVersion >= 118.0 maxVersion <=118.0

Can someone please help us get back to a previous version of Mozilla Fire. Perhaps it is a Windows error. I have no way of knowing. Please help me. My email is: [removed email from public] Thank you.

Asked by raem.kauai 1 year ago

Answered by raem.kauai 1 year ago

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Instagram with no notification permission

instagram.com not asking for notification permission, so I'm not able to receive notifications from this site. Someone else experiencing this? Is there something that I … (read more)

instagram.com not asking for notification permission, so I'm not able to receive notifications from this site.

Someone else experiencing this? Is there something that I and/or Firefox and/or Instagram can do to fix this?

CONFIGS

  • Settings> Sites Permission> Notifications is set to Ask to allow
  • there's no record of instagram.com on Settings> Sites Permission> Exceptions
  • Tested also with addons disabled
  • Firefox version: 117.1.0 (Build #2015973691), from Google Play Store
  • Oneplus 11


Ps: Tested on Google Chrome and the site asks for this permission

Asked by Gabriel Mattoso 1 year ago

Answered by Gabriel Mattoso 1 year ago

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Prevent Firefox from starting automatically

I have followed the steps in the "Prevent Firefox from starting automatically" article: https://support.mozilla.org/en-US/kb/firefox-starts-automatically-when-i-restart-w… (read more)

I have followed the steps in the "Prevent Firefox from starting automatically" article: https://support.mozilla.org/en-US/kb/firefox-starts-automatically-when-i-restart-window

But Firefox keeps starting automatically when I restart my computer. Attached is an image of how the settings are now.

What should I do? This is a bit annoying. I don't use Firefox as my main browser but I work as a customer success manager for an online platform and always need to do some tests on Firefox, but I don't want it to start automatically when I turn on my computer.

I'll for instructions.

Thank you

Asked by Monique Lonardi 1 year ago

Answered by cor-el 1 year ago