• Solved

MAC - Thunderbird Can't Connect to IMAP email

Emails were working fine but recently they stopped connecting to the imap server. I removed the account and tried to r-add it and it says it can't find the settings. Howe… (read more)

Emails were working fine but recently they stopped connecting to the imap server. I removed the account and tried to r-add it and it says it can't find the settings. However, the settings work fine on a PC.

I tried changing it to use no proxy as suggested in [https://support.mozilla.org/en-US/que.../1277110?page=2] this post but still no luck. I also updated to the latest version of thunderbird.

Any ideas?

Asked by accounts239 1 day ago

Answered by accounts239 19 hours ago

  • Solved

composition and display in Thunderbird

Microsoft Outlook composition is close to that of Microsoft Word. Shouldn't Thunderbird do the SAME? People WRITE in their mail clients with a subset of the abilities in… (read more)

Microsoft Outlook composition is close to that of Microsoft Word. Shouldn't Thunderbird do the SAME?

People WRITE in their mail clients with a subset of the abilities in a full word processor. THIS is certainly an attraction OF Microsoft (though I hate to even TYPE the word!).

My thought is that INTEGRATION with a subset of LibreOffice would be IDEAL for Thunderbird.

For me, the lack of WORD WRAP is a constant irritation.

Of course, one can compose in LO and SAVE to PDF and ATTACH the result, but this is ungainly for ordinary communications.

My FAVORITE wordprocessor ever was the earlier WordPerfect that could display (and EDIT) ALL CONTROL CODES in the text (MUCH easier - and FAR less TYPING - than trying to learn HTML!).

I have been thinking of the LibreOffice integration for YEARS - ever since I began to USE LO (which, like Thunderbird, I send support to!)

THIS entry box HAS word wrap - WHY not Thunderbird?????? Don't any Thunderbird DEVELOPERS ever - WRITE?

It is being recognized that handwriting benefits the BRAIN - I suppose we may actually need to go back there again...

I abandoned MS for Linux then gave up on Linux for MacOS, because hardware vendors don't support their products fully under Linux (like Dymo address label software). And, of course, MacOS IS genuine UNIX, thanks to Steve Jobs!

Asked by Paul Hubert 2 days ago

Answered by david 1 day ago

  • Solved

failure of comcast email addresses to send or receive

When I open my email account at the Xfinity website, my password is recognized and all my emails are downloaded. But when I use the same password on Thunderbird, I am tol… (read more)

When I open my email account at the Xfinity website, my password is recognized and all my emails are downloaded. But when I use the same password on Thunderbird, I am told the login to imap.comcast.net with my username has failed. I have checked the stored password under Thunderbird Settings and it is correct. What’s going wrong? Other info: I am using TB115.7,0 with Windows 7. Outgoing Server is smtp.Comcast.net. Port 465, SSL/TLS, Normal Password. Imap.comcast.net, Port 993, SSL/TLS, Normal Password. Allow third party access box is checked. I have additional information from the TB Configuration Editor that may indicate the underlying problem but it contains my specific email addresses, so I am loathe to post this info on an open forum.

Asked by GarboFan 3 days ago

Answered by GarboFan 21 hours ago

  • Solved

"this page is slowing down firefox"

How can I turn this message off? Some sites I visit give me that message, it shows up when I'm typing a reply to something which pushes the page lower and fouls up my ab… (read more)

How can I turn this message off? Some sites I visit give me that message, it shows up when I'm typing a reply to something which pushes the page lower and fouls up my ability to keep typing, then if goes away, comes back, goes away ... I just want to kill the message entirely. I'm not worried about speed, there's nothing to fix, I just want the message gone.

Asked by rayandrews 5 days ago

Answered by cor-el 5 days ago

  • Solved

Sudden lack of access to university gmail account

Hi folks, So my university uses gmail and accesses with Duo Mobile. I usually use Firefox on a Win11 PC, no problem. This morning for some reason firefox will not let m… (read more)

Hi folks, So my university uses gmail and accesses with Duo Mobile. I usually use Firefox on a Win11 PC, no problem. This morning for some reason firefox will not let me even begin the login process. Chrome works fine. I have disabled four extensions (DuckDuckGoprivacy, Unpaywall, YoutubeNonstop, Boomerang) and restarted, no change.

Screenshot shows errormessage on Firefox, with functional Chrome screen in background.

This has to be a firefox issue? help please!

Asked by SLG 23 hours ago

Answered by SLG 23 hours ago

  • Solved

Removing Tabs Bar in Firefox Browser on Windows

Hi, I'm trying to remove the bar at the top of firefox browser with tabs in them. I read another article (https://support.mozilla.org/es/questions/1417387#answer-1588947… (read more)

Hi,

I'm trying to remove the bar at the top of firefox browser with tabs in them. I read another article (https://support.mozilla.org/es/questions/1417387#answer-1588947) under spain link, i think, and the solution said to write "TabsToolbar-customization-target { visibility: collapse !important; }" somewhere. Where do I go to write that?

I tried the console by pressing f12, but that doesn't seem like that's it. In that article it also mentions to go to about:config and change the status of "browser.tabs.drawInTitlebar" to false, or delete it, but didn't work either.

Asked by Rohan Kapur 1 day ago

Answered by Rohan Kapur 23 hours ago

  • Solved

help respnses

When I search help the responses have nothing to do with my question. I am trying to place my response to a thread at the top of the thread as opposed to the bottom. The… (read more)

When I search help the responses have nothing to do with my question.

I am trying to place my response to a thread at the top of the thread as opposed to the bottom. The closest answer says go to authenticate quote in the settings. I have no such option.

Asked by Bob Kingsley 2 days ago

Answered by Bob Kingsley 1 day ago

  • Solved

MacOS Firefox crashes when view youtube video in fullscreen

Every time I open a youtube video in fullscreen, firefox crashes. `about:crashes` says "No crash reports have been submitted." Some information about my system: Fire… (read more)

Every time I open a youtube video in fullscreen, firefox crashes. `about:crashes` says "No crash reports have been submitted."

Some information about my system:

  • Firefox version: 122.0.1 (64-Bit)
  • Macbook Pro M2
  • MacOS Sonoma 14.3.1

If there is a way to get more information that you would require (like logs) please describe how I access them, so I can share them.

Asked by a Little Otaku 3 days ago

Answered by jonzn4SUSE 1 day ago

  • Solved

400 Bad request error thunderbird

Hello, When I try to add my Gmail account into thunderbird, it goes this way : - enter my id and PWD - continue : IMAP and SMTP servers are automatically detect… (read more)

Hello, When I try to add my Gmail account into thunderbird, it goes this way : - enter my id and PWD - continue : IMAP and SMTP servers are automatically detected - continue : I am redirected to a google sign in window where my id is already filled. - continue : instead of asking my PWD, Google sends a 400 bad request error.

How can I add my Gmail address?

Thank you. Juliette

Asked by Juliette PEGUET 1 day ago

Answered by Bogomil Shopov - Бого 1 day ago

  • Solved

Folders not showing up in new Thunderbird install

I installed Thunderbird yesterday and tried to connect my work account, which is a Google workspace gmail account with the organization's domain instead of gmail.com. I s… (read more)

I installed Thunderbird yesterday and tried to connect my work account, which is a Google workspace gmail account with the organization's domain instead of gmail.com. I set the servers as smtp.gmail.com and managed to select OAuth2 for authentication (this was difficult and required me to set the port at 465). I went through the permission process with Google, which now acknowledges (in a very warning sort of way) that Thunderbird has access to my account. I even sent an email from Thunderbird, which showed up in the sent folder on the gmail account and was received by the sent to account. However, I see only an empty inbox and empty local Trash and Outbox folders in Thunderbird. It's just not syncing anything (or maybe downloading anything?) from the gmail account. I need it to sync all my mail folders and my calendars as well, so two big problems need to be solved before I can use Thunderbird at all. I sure appreciate any help I can get!

Asked by sherri.tombarge 1 day ago

Answered by sherri.tombarge 1 day ago

  • Solved

Cannot See New "Report Broken Site" Option in Firefox 123.0 Menu

I am using Firefox 123.0.0 (rel. 20-Feb-2023) on a Win 10 Pro v22H2 computer. I understand that FF123.0.0 is supposed to include a new option to "Report Broken Site" on … (read more)

I am using Firefox 123.0.0 (rel. 20-Feb-2023) on a Win 10 Pro v22H2 computer.

I understand that FF123.0.0 is supposed to include a new option to "Report Broken Site" on the menu (hamburger icon) that is described in the support article How do I report a broken site in Firefox desktop? but I can't see this new option. I also checked the menu options under More Tools and Help but can't find it.

Exiting and re-opening Firefox didn't solve the problem.

Asked by lmacri 2 days ago

Answered by MarkRH 2 days ago

  • Locked

Roboform toolbar not working after the 123.0 Firefox Release 2-2024

duplicate of /questions/1440427 thread. Roboform does not load. I have reinstalled it and the toolbar does not load or does the roboform small icon. … (read more)

duplicate of /questions/1440427 thread.

Roboform does not load. I have reinstalled it and the toolbar does not load or does the roboform small icon.

Asked by dachkc19 1 day ago

  • Solved

(MacOS Beta121.0b1) Thunderbird fails to start with a profile that has master password enabled. perhaps.

I usually switch between profiles using the profile manager, but today there was a profile that I couldn't start. It looks like the profile has a master password enabled.… (read more)

I usually switch between profiles using the profile manager, but today there was a profile that I couldn't start. It looks like the profile has a master password enabled.

New profile → Load the problematic profile settings → Successful startup → Enable master password → Unable to start.

Asked by P.F.FrontJr+firefox 3 months ago

Answered by christ1 3 months ago

  • Solved
  • Archived

How to completely remove the tab bar

How can I completely remove the tab bar and regain 3/4 of an inch of screen space. It would be nice if Mozilla would just have a on/off button for it. I've tried creating… (read more)

How can I completely remove the tab bar and regain 3/4 of an inch of screen space. It would be nice if Mozilla would just have a on/off button for it. I've tried creating a folder called Chrome within my Firefox Profile folder. I then created a text file within that folder and named it userChrome.css. I put this string in the text file #tabbrowser-tabs { visibility: collapse !important; } This did not work, does anyone know the best method for getting rid of the annoying tab bar?

Thank you

Asked by simpleman2 7 months ago

Answered by jscher2000 - Support Volunteer 7 months ago

  • Solved

Failing to login to email accounts and strange login request

A few days ago Thunderbird would not log in to the yahoo and googlemail accounts that it has been successfully linked to for several years. Typically a screen like the on… (read more)

A few days ago Thunderbird would not log in to the yahoo and googlemail accounts that it has been successfully linked to for several years. Typically a screen like the one in screenshot 1 would appear. Entering my email address would only take me to the box in screenshot 2.These screens now appear whenever Thunderbird is re-started. Note the 'Holidays in United Kingdom is requesting your username and password' - no idea what this relates to. I have deleted and reinstalled one yahoo account which now operates ok. All other accounts are deleted. When I try to re-install one, e.g. yahoo I get a box like that in screenshot 3 and Thunderbird continues 'Checking password' until it eventually gives a failure message. Trying to add a gmail account results in boxes similar to screenshots 1 and 2. My default browser is Firefox and cookies are enabled, tracking protection set to standard. I've uninstalled and reinstalled Thunderbird. Any help would be very welcome, thanks for reading.

Asked by John Herrett 2 days ago

Answered by sfhowes 1 day ago

  • Solved

Fixed - After A Bookmarks' Library [Restore] Function, Tag Bookmark Names & Folders Show Duplicated

Something went wrong w/ the mouse, some of my tags disappeared & wasn't able to recover them via Ctrl+Z, so I decided to perform my 1st [Restore] (never had to do 1 b… (read more)

Something went wrong w/ the mouse, some of my tags disappeared & wasn't able to recover them via Ctrl+Z, so I decided to perform my 1st [Restore] (never had to do 1 before), since I had just recently done an [Export Bookmarks] & a [Backup]. Everything seems to have gone Ok, except that for every tag, all of the bookmarks listed under the [Name] column are duplicated. When I right-click & [Show In Folder], they both show in the same folder. When going onto their folder, they are only shown once, so there are no duplicates there. When I attempt to [Delete] 1 of the 2 duplicate entries they both get [Deleted], so I can only conclude that they are 1 in the same. But the question remains, "How can I fix this duplicate condition?"

Another related & interesting behavior is that, from any bookmark folder where you can clearly see there are no duplicated bookmarks, when you do a [Search] from the top-right-hand search-box, the "results" are also "duplicated", although you might need to sort them by clicking on the [Name] column control. So, I can go to any bookmark folder & clearly see that there are no duplicate bookmarks, but when you do a [Search], that's when you get duplicate entries. That leads me to believe that this is the result of the [Search] function, & thus for some odd reason the [Search] is generating "duplicate entries". And then perhaps, both the [Tag]s & the [Search] function are related.

Also, this "duplication" does not happen on newer added bookmarks, after the [Restore] was executed, & it's only a phenomenon that affects those bookmarks that were saved by the Bookmarks' Library [Backup] function, & thus this anomaly was introduced by the [Backup].

Actually, I just realized the problem is more complicated than I thought. The reason any search results in "duplicate bookmarks" is because there are 2 sets of folders, 1 set above the other, & if you don't scroll down all the way you won't see it. So that's why there are actually "2 Sets Of Bookmarks", because there are "2 Sets Of Folders", 1 above the other. The problem is that when you delete any "Duplicate Bookmark" you delete them both, & not just 1 of the 2 bookmarks.

I wonder if it would work, to "Delete All Bookmarks" & then do a [Restore]?

Could "Mozilla Support" answer that?

Don't know why every time I attempt to [Post A Reply] & get an "Error",... So I'm going to post my reply right here,...

Fix: (2024-02-19) Of course, I did some testing before I concluded what was the best approach, but since I noticed all of the "Bookmarks Folders" were duplicated under [Bookmarks Menu], an easy fix is to go to the "bottom duplicated folder", right on top of the [Other Bookmarks] folder, & "Select It" (by clicking on it) & [Delete] it (w/ the [Delete] key on your keyboard). Do this 1 by 1, until you reach the "bottom folder" of the bookmarks' folder you certainly don't want to delete. Close Firefox & then reopen it - to make sure Firefox takes care of any garbage-collection. Then do your Bookmarks' Library [Export Bookmarks To HTML] followed by a [Backup], & you are good to go.

Actually, I don't know what introduced the error. Don't know if it was Firefox's [Restore] function, or it could have been me (by accident) w/ some "unnoticed & unexpected" move of the mouse/trackball, which accidentally duplicated all of the folders w/o me noticing, & that is why all of the "Bookmarks" were "duplicated".

Happy Firefox Browsing,...

Asked by Jimmy 1 week ago

Answered by Jimmy 1 day ago

  • Solved

email from one aprticular adress have strated to disapear from inbox

The last couple of days emails from one particular adress (mail send from or generated in our membershipsystem) have started to disapear from my inbox. I'm not aware th… (read more)

The last couple of days emails from one particular adress (mail send from or generated in our membershipsystem) have started to disapear from my inbox.

I'm not aware that any updates have been done since when it worked.

The mail shows in the inbox for maybe 5-10 sec and then puff without me doing anything or if I click away from inbox and back it's gone

I have checked my spam, the trash and my filters and I have done a search. Even ended up deleting my filters, to be sure.

I have made sure the email adress is not on any spam list. I even tried to make a filter where it would copy the mail to another folder to see if it would stay there (it didn't get copied).

The mail is also gone when I check directly on the webmail with my mail provider.

On my thunderbird I have three different email accounts from the same email provider. I tried sending the same mail to two of my accounts at the same time form this particular emailadress (I can acces the membershipsystem and send / generate mails from there). The mail was recieved and stayed on one account but not the other.

I'm running out of things to try - please help me.

Asked by sekretariat22 3 days ago

Answered by sekretariat22 1 day ago

  • Solved

Firefox not playing any videos since two days

Happening on all platforms that I checked, from Youtube to Kick and several others. Basically the video just keeps on trying to load forever but never does, same behavior… (read more)

Happening on all platforms that I checked, from Youtube to Kick and several others. Basically the video just keeps on trying to load forever but never does, same behavior on all sites. Chrome is loading videos fine, other devices with Firefox are also fine.

Been using Firefox on Android for years with no problems. Wondering if this is my problem and I need to troubleshoot or if others are having the same issue, in which case I can just wait for Mozilla to roll up some update fixing it. All I did up to now is disable add-ons but the problem persists. I'll do a fresh install if I really have to but I'll wait for a response here first to make sure. Cheers.

Asked by ZTF 3 days ago

Answered by ZTF 2 days ago

  • Solved

Unable to respond to a reply for my post

I can't get back to reply to a response to an earlier question. I've have tried all afternoon. My response to the members post is this: Will try to post this reply aga… (read more)

I can't get back to reply to a response to an earlier question. I've have tried all afternoon.

My response to the members post is this:

Will try to post this reply again. Used imap settings. Old computer had pop3. Provider is earthlink.net. Contacts were in Thunderbird on old laptop and on the mail server. Geek Squad transferred data files but no programs.

There was something in the setup that asked whether to use internet or local. I chose local and that could be the problem. I uninstalled and tried to reinstall again. However, I didn't have to set up again.

Please tell me what the best way to get back to this post. It took me quite a while.

Thanks!

Asked by eparker57 3 days ago

Answered by James 2 days ago