• Solved

How to transfer bookmarks from earlier version to new version of FF?

Hi, I've had Firefox 64 bit running on Windows for a while and recently was given a newer machine where I installed a newer version of the OS. I put the old HDD's as slav… (read more)

Hi, I've had Firefox 64 bit running on Windows for a while and recently was given a newer machine where I installed a newer version of the OS. I put the old HDD's as slaves in this new machine. So the old FF is in the slave machine.

I have also installed new Firefox on this new Win10 LTSC, but when I go looking in my now slave HDD I can see FF, but cannot see any bookmarks. Additionally, when I run the FF executable in the old HDD it still runs the new FF, without the old bookmarks.

So how can I extract the old bookmarks on the older FF? Without withdrawing the now slave HDD and making it a master again? As it's now missing most of the OS files too.

Thank you!

Asked by satyr37 2 days ago

Answered by jscher2000 - Support Volunteer 9 hours ago

  • Solved

Scroll wheel click no longer works in Firefox exclusively

Ever since yesterday, scroll click (I use it to scroll through websites) has stopped working in Firefox. Works in in programs, other browsers, etc., just not Firefox. Wha… (read more)

Ever since yesterday, scroll click (I use it to scroll through websites) has stopped working in Firefox. Works in in programs, other browsers, etc., just not Firefox.

Whats weird is it still registers a click when I use it, so I can lick on links with it if I want, but the function of scrolling, either by clicking once and using my mouse to go up and down, or by clicking an holding, no longer works.

I've tried disabling add-ons, incognito mode, nothing seems to work.

Asked by firefox.6hauh 1 month ago

Answered by firefox.6hauh 1 month ago

  • Solved

Fetching mail from my local server

Hi, I run mail server on Ubuntu 20.04. Since last official Firebird update I can't fetch the emails from it. Fetching from gmail accounts works ok. Also getting emails fr… (read more)

Hi, I run mail server on Ubuntu 20.04. Since last official Firebird update I can't fetch the emails from it. Fetching from gmail accounts works ok. Also getting emails from this server using other email software works ok. The error I'm getting is: services.settings: Failed to load last_modified.json: TypeError: NetworkError when attempting to fetch resource

Any advice? Thanks, Michal

Asked by michalperth 3 days ago

Answered by michalperth 5 hours ago

  • Solved

Weird text overlap on google image search in Firefox

Hi! There has been this weird text overlap whenever I use google image search in Firefox Android, I've tried: - Restarting the app - Reinstalling the app - Updating to … (read more)

Hi!

There has been this weird text overlap whenever I use google image search in Firefox Android, I've tried: - Restarting the app - Reinstalling the app - Updating to the latest version (107.2.0)

But still the issue persists.

This only occurs on google image search in Firefox. This doesn't happen in Chrome and not on other search engines inside Firefox.

Any idea what might happen and how to fix this?

Asked by mazmureljonasv 2 days ago

Answered by Paul 2 days ago

  • Solved

Google search pages not showing text after Mac OS 12.6 Monterey upgrade

Since upgrading to Monterey, Google search pages show almost no text in Firefox. Google searches in Safari and Google Chrome are completely fine. Only Firefox is showing … (read more)

Since upgrading to Monterey, Google search pages show almost no text in Firefox. Google searches in Safari and Google Chrome are completely fine. Only Firefox is showing the problem. The blank text includes dropdown menus too - all options inside them are blank. Currently on Firefox v107.0, but the same problem happens with older versions.

If I go into Troubleshoot mode, the Google searches are working fine. I have refreshed Firefox, Cleared the startup cache. But the problem persists. I uninstalled Firefox from the machine, restarted the computer. Did a fresh download and install, haven't signed in so there are no addons/extensions to cause problems.

This is happening on both an Intel Mac and an M1 Mac running Mac OS 12.6 Monterey.

I attach one screenshot showing the same page with and without troubleshoot mode on. The second screenshot shows another page of results including what looks like weirdly encoded characters.

I've followed all the suggestions in the support page but nothing has helped. I'd really appreciate any advice on further troubleshooting. Thanks in advance for any help.

Asked by Pavi 2 weeks ago

Answered by cor-el 2 weeks ago

  • Solved

Creation of alias email address broke the auto-sync between Thunderbird and Mailbox.org – So now, manual password entry is required every half hour or so on Thunderbird.

Hi there, I started out by syncing my email address into Thunderbird, and it worked well, until I decided to create a new alias for my original mailbox.org address. From … (read more)

Hi there,

I started out by syncing my email address into Thunderbird, and it worked well, until I decided to create a new alias for my original mailbox.org address. From that point onwards, I was then required every half hour or so to re-login to my original email address. This is very frustrating to have to do so. And this is despite the fact that on Thunderbird, it does correctly show my alias address (because i updated the 'account settings' relating to the original email address, so that it would reflect the new alias address - I.e. I changed the "account name" and "email address" to [insert alias email here]. )

What do i need to do to rectify this problem? I have gone over many FAQ's and can't seem to find the answer to this. Happy to provide more clarification if needed.

Asked by sovereignvoluntarist 1 day ago

Answered by sovereignvoluntarist 8 hours ago

  • Locked

Audio fades in when paused instead of continuing at volume level.

I know this is most likely a feature, but it's been annoying the hell out of me since I switched from Chrome and I don't know how to disable it. I have looked at multiple… (read more)

I know this is most likely a feature, but it's been annoying the hell out of me since I switched from Chrome and I don't know how to disable it. I have looked at multiple (~3) Reddit threads (two of which were archived) which gave me a total of 0 answers, I've looked at other forums, and I've found, get this, nothing. It's so annoying when for whatever reason, my music gets paused and then it's not at the volume I need it to be at, so I turn it up and then almost immediately turn it back down because of the audio fading. All I want is to know how to disable this, PLEASE.

  • Solved

One-Sided Email Threads || Missing Sent Mail

Whenever I first respond to an email in Thunderbird I am unable to review what I responded with inline with the ongoing conversation. I see the purple arrow indicating th… (read more)

Whenever I first respond to an email in Thunderbird I am unable to review what I responded with inline with the ongoing conversation.

I see the purple arrow indicating that I did respond, but there is nowhere in the Sent Mail tab or opening the original email in a Conversation tab that allows me to read through the entire correspondence with both sides of the conversation in context. When replies do accumulate enough for the drop-down appear, it is only the other person's emails that are displayed.

This is incredibly inconvenient and, were it not for that purple arrow at the very least, unassuring in the cases where I want to double check if my email successfully went through to begin with.

Would love to know if I'm simply missing a setting I can toggle on to view both sides of these email threads in one place!

Thank you

Asked by iingezo 18 hours ago

Answered by sfhowes 10 hours ago

  • Solved

Where is contact hiding?

I just added a contact by right clicking on the email address in a message. When I start a new message and start typing the person's name, it comes up. When I go to the a… (read more)

I just added a contact by right clicking on the email address in a message. When I start a new message and start typing the person's name, it comes up. When I go to the address book, a search also turns it up. But going to any address book or to the default "all address books," then scrolling down, doesn't show it. How can that be?

I should say that the interface for the address book or books has changed since I last used it, and it's a bit puzzling too. One can use the scroll bar to move down the lists, but it defaults to a search interface, and simply clicking on a list item and hitting a key no longer takes one to names beginning with that letter. How strange. Pointers?

Thank you,

Asked by jhaber3 18 hours ago

Answered by Matt 13 hours ago

  • Solved

Does a Thunderbird IMAP account work on more than one PC and sync on both

Hi, I hope someone can help me. I'm using Thunderbird Version 102.4.1 on a 7 year old laptop and it's getting to the end of life with numerous driver and non responding p… (read more)

Hi, I hope someone can help me.

I'm using Thunderbird Version 102.4.1 on a 7 year old laptop and it's getting to the end of life with numerous driver and non responding problems. Also, it is not compatible with Windows 11. I have linked 3 Yahoo mail and 4 Gmail accounts to Thunderbird on it and they work really well. All are IMAP server settings. I have just bought a new laptop, an early Black Friday deal, and hope to set it up the same as my existing one, so when the old one dies, as it's likely to, I will still have access to the same programmes and emails.

I know I can access Gmail emails direct on any device and they are always up to date - is that called synced? What I don't know is if all email accounts will be synced or the latest - if I use Thunderbird on both laptops. If I delete an email on one device will it be deleted on the other device.

If this is possible, do I download Thunderbird on the new laptop, then set up the accounts for each email and just enjoy from there, OR do I have to copy the profile from the old device to the new one.

I love browsing, streaming etc. but hate trying to get my PC set up or sorting out problems with it. Presume I know very little if you are replying. I have never had two working laptops before so never had to worry about syncing.

Asked by PhilG 2 weeks ago

Answered by david 2 weeks ago

  • Solved

Incoming email is fine, but any email that I attempt to send to the comcast.smtp.net server fails.

Comcast is apparently changing their email security. They sent the following out: "Reminder: Your email application or device may be out of date We noticed you're access… (read more)

Comcast is apparently changing their email security. They sent the following out:

"Reminder: Your email application or device may be out of date

We noticed you're accessing your Comcast.net email through an older email application or device, such as an older smartphone. Unfortunately, some older devices, operating systems, and email applications don't support current security protocols and therefore put your data at risk.

We rely on specific security protocols to help protect data in transit, including anything you send through your Comcast.net email. To help safeguard your data, we are discontinuing the use of older security protocols that have been deemed less safe.

We recommend updating your out-of-date email application or speaking with a trusted resource about your device and the software you use to access your Comcast.net email.

If your device or email application is not up-to-date before we discontinue these older security protocols, you will not be able to use it to access your email as you do today. However, you will still be able to access your Comcast.net email by logging into connect.xfinity.com through an internet browser. "

This appears to be based on them dropping support for TLS, v1.1 and lower.

Currently I cannot send email, and can only receive. The error message that I get is shown in the attached picture file. This issue happens on my desktop system, and was confirmed by the same thing happening on my laptop.

Asked by umeweall1 1 day ago

Answered by umeweall1 20 hours ago

  • Solved

browser video

Hi there I am having some problems with the browser I have a web base yoga app and there is a lot of you tube videos that just does not play. I disabled my extensions but… (read more)

Hi there I am having some problems with the browser I have a web base yoga app and there is a lot of you tube videos that just does not play. I disabled my extensions but still nothing. I then installed chrome and the videos worked can you guys please give me an fix.

Asked by jannes3de 1 day ago

Answered by James 1 day ago

  • Solved

upgrading issues from 91.13.1 to 102 on windows 10 home 64b 22H2

tried upgrading/clean install, 32b and 64b, version 102 when came out and now 102.5.0 always end up with a non-usable , no folders (sent, trash etc) top right menu does … (read more)

tried upgrading/clean install, 32b and 64b, version 102 when came out and now 102.5.0 always end up with a non-usable , no folders (sent, trash etc) top right menu does not open either had to go back with system restore and today even reinstall old version

does the new version require any windows component that the old one did not? (i may have disabled some features i dont need). all other programs work perfectly.

any advice will be appreciated, thanks

Asked by idol.lif 1 week ago

Answered by idol.lif 1 day ago

  • Solved

Cannot retrieve emails from profile

Thunderbird crashed and when I finally got it started again all my emails had disappeared. I found what I believe to be the original profile and I tried all of the sugges… (read more)

Thunderbird crashed and when I finally got it started again all my emails had disappeared. I found what I believe to be the original profile and I tried all of the suggested methods for getting Thunderbird to retrieve the emails, contacts etc from this profile. The profile seems to have all my email addresses associated with it and there are some large inbox files in recognisable folders but when I point Thunderbird at this profile or try an import from this profile nothing happens. At one stage I tried setting up one of my email accounts to see if that would drag in the old emails but it didn't. I am at a major impass trying to figure out how to recover all of this data. Help!

Asked by CraigMel 2 days ago

Answered by sfhowes 1 day ago

  • Solved

Unseperate regular browsing and private browsing.

In the past, when you opened up private browsing, it seamlessly integrated itself into your browser, being indistinguishable. At a glance, no one would know you were priv… (read more)

In the past, when you opened up private browsing, it seamlessly integrated itself into your browser, being indistinguishable. At a glance, no one would know you were private browsing; it blended in.

In a recent update, Mozilla did something unthinkable and made private browsing an isolated instance from Firefox. This, of course, results in a purple flare in the taskbar in front of the entire world that you are private browsing.

I don't understand who thought this was a good idea. I want to know how to undo this horrible change.

See the screenshot where you can't see any information on all my open Firefox windows, except for my private browsing window.

Asked by M_Negev 2 days ago

Answered by jscher2000 - Support Volunteer 2 days ago

  • Solved

Most websites return "Server Not Found" but reloading the page fixes it.

When loading a page from a domain I haven't recently visited, it will almost always return the "Server Not Found - Hmm. We’re having trouble finding that site," error mes… (read more)

When loading a page from a domain I haven't recently visited, it will almost always return the "Server Not Found - Hmm. We’re having trouble finding that site," error message. If I reload the page, however, it will load. Sometimes I have to reload 2-6 times before it works, but it always eventually succeeds. When it does work, it often times fails to load certain elements like fonts, images, embedded videos, and occasionally whole stylesheets--things that often require calls to third party domain. Again, reloading the page (sometimes multiple times) will cause the page to load properly.

I have already tried:

  • Different browsers on same computer (issue does not occur)
  • Firefox on different computers with different OS on same network (issue does not occur)
  • Cleared cache (issue persists)
  • Troubleshooting/safe mode (issue persists)
  • Deleted prefs file (issue persists)
  • Disabled DNS prefetching (issue persists)

Asked by Jordan 2 days ago

Answered by cor-el 2 days ago

  • Solved

Problem with *.jpg images

When I receive attachments like image.bmp , image.gif, image.jpeg and image.png in Thunderbird, I can simply double click on the attached filenames to open them in Photos… (read more)

When I receive attachments like image.bmp , image.gif, image.jpeg and image.png in Thunderbird, I can simply double click on the attached filenames to open them in Photos. But double clicking on attached image.jpg doesn't work, and I must first save it to some folder and there double click to open it in Photos.

So how do I add "JPG Image" to [Tools/Settings/General/Files & Attachments/Content Type] where the other image types are listed?

(Windows 11 Pro 21H2)

Asked by 3/4voorby 2 days ago

Answered by 3/4voorby 1 day ago

  • Solved

Thunderbird 102.5 crashes at startup @ nsMsgDBFolder::RecursiveDelete

Have one PC that thunderbird is crashing on. Program appears on the screen for a second or two then crashes, then I get the crash report popup. I tried starting thunder… (read more)

Have one PC that thunderbird is crashing on. Program appears on the screen for a second or two then crashes, then I get the crash report popup. I tried starting thunderbird in safe mode and had the same results. Here are the last two crash reports, I have more if needed. bp-69869915-73ce-42e9-ab1b-30bbf0221122 bp-2b617d21-dc6c-4dcb-863f-27ff50221122

Thank you for any help that you may offer.

Asked by bud13 1 week ago

Answered by bud13 1 day ago

  • Solved

firefox keeps crashing on start

Firefox keeps crashing on start. I tried: 1. firefox -profilemanager 2. firefox --safe-mode 3. start from newly created user 4. reboot computer 5. trying other desktop e… (read more)

Firefox keeps crashing on start. I tried: 1. firefox -profilemanager 2. firefox --safe-mode 3. start from newly created user 4. reboot computer 5. trying other desktop environment (kde, xfce)

$ firefox [GFX1-]: glxtest: VA-API test failed: failed to initialise VAAPI connection. ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. ExceptionHandler::GenerateDump cloned child 12256 ExceptionHandler::SendContinueSignalToChild sent continue signal to child ExceptionHandler::WaitForContinueSignal waiting for continue signal...

Here is crash report: AdapterDeviceID: 0x1b81 AdapterDriverVendor: nvidia/unknown AdapterDriverVersion: 520.61.5.0 AdapterVendorID: 0x10de AvailablePageFile: 17494933504 AvailablePhysicalMemory: 26002341888 AvailableSwapMemory: 11995705344 AvailableVirtualMemory: 29669888000 BackgroundTaskMode: 0 BuildID: 20221110173214 CrashTime: 1669989086 DesktopEnvironment: kde GraphicsCriticalError: |[0][GFX1-]: glxtest: VA-API test failed: failed to initialise VAAPI connection. (t=0.396726) HeadlessMode: 0 InstallTime: 1669481249 IsWayland: 0 Notes: Debian GNU/Linux bookworm/sidFP(D00-L1000-W00000000-T000) ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 1 SecondsSinceLastCrash: 284 StartupCrash: 1 StartupTime: 1669989085 SubmittedFrom: Client Throttleable: 1 TotalPageFile: 45604323328 TotalPhysicalMemory: 33608617984 UptimeTS: .46475384 Vendor: Mozilla Version: 107.0

This report also contains technical information about the state of the application when it crashed.

Asked by paul 1 day ago

Answered by paul 1 day ago