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  • Archived

Compatibility Challenge: Dog Insurance Website Encountering Troubles on Mozilla Firefox

Greetings Mozilla Community, I hope this message finds you well. I am reaching out to seek assistance with a compatibility issue I have encountered on Mozilla Firefox re… (read more)

Greetings Mozilla Community,

I hope this message finds you well. I am reaching out to seek assistance with a compatibility issue I have encountered on Mozilla Firefox related to my dog insurance website. While the website functions seamlessly on Google Chrome, I have noticed some troubleshoot problems when accessed through Mozilla Firefox.

The issues include troubleshooting while using on Mozilla. I have thoroughly tested and ensured the compatibility on other browsers, and the website is optimized for a smooth user experience.

I would greatly appreciate your expertise and guidance in resolving these compatibility challenges on Mozilla Firefox. If anyone has encountered similar issues or has suggestions on how to address this matter, please share your insights. Your support will be invaluable in ensuring a consistent and reliable experience for users across different browsers.

Thank you in advance for your time and assistance. I look forward to your valuable input.

Best regards,

Asked by DanBolte 6 months ago

Last reply by Paul 6 months ago

  • Archived

View a websites SSL certificate details in Firefox Mobile

On desktop we can click the padlock to view the actual SSL certificate but on Mobile this does not work. Viewing the SSL certificate is a very important and useful abili… (read more)

On desktop we can click the padlock to view the actual SSL certificate but on Mobile this does not work.

Viewing the SSL certificate is a very important and useful ability and should be supported the same way as viewing a web page's HTML source or viewing an email message's headers.

Asked by HotHatch 6 months ago

Last reply by Paul 6 months ago

  • Archived

After first time page loading, the list in modal doesn't open after clicking ( only on Androids)

The issue is appeared after first time page loading and first opening of a modal. When I click on the dropdown selector (implemented through a div), the selector does not… (read more)

The issue is appeared after first time page loading and first opening of a modal. When I click on the dropdown selector (implemented through a div), the selector does not open. After clicking many times on then the dropdown - list opens. The next time after openning modal and click dropdown list - the dropdown list opens. This error is only on Android mobile in Firefox.

Asked by mM 6 months ago

Last reply by mM 6 months ago

  • Archived

Glass Shower Door Services Not Displaying in Mozilla Firefox

I'm experiencing an issue with my website where the glass doors for shower services are not displaying correctly in Mozilla Firefox. The site works fine on other browsers… (read more)

I'm experiencing an issue with my website where the glass doors for shower services are not displaying correctly in Mozilla Firefox. The site works fine on other browsers, but in Firefox, the GBM (Glass Door Service) content is not showing up. Any insights or suggestions on how to resolve this compatibility issue would be greatly appreciated!

Asked by Instaup App 6 months ago

Last reply by Paul 6 months ago

  • Archived

Subject: Compatibility Issue with Mozilla Firefox - Shower Door Installation Website

I'm encountering an issue with my website related to Shower Door Installation in Seattle. It doesn't open properly in Mozilla Firefox, and I'm seeking assistance to resol… (read more)

I'm encountering an issue with my website related to Shower Door Installation in Seattle. It doesn't open properly in Mozilla Firefox, and I'm seeking assistance to resolve this compatibility issue. The site works well on other browsers, but on Firefox, there seem to be display problems.

Any insights or suggestions on how to address this concern would be greatly appreciated. I want to ensure that visitors using Mozilla Firefox have a seamless experience exploring our Shower Door Installation services in Seattle.

Thank you for your help!

Asked by Instaup App 6 months ago

Last reply by Paul 6 months ago

  • Archived

ebsite Not Functioning Properly on Mozilla Firefox - Seeking Guidance

I've encountered an issue where my website undertale es doesn't seem to be functioning properly on Mozilla Firefox. It works fine on other browsers, but I'm noticing [spe… (read more)

I've encountered an issue where my website undertale es doesn't seem to be functioning properly on Mozilla Firefox. It works fine on other browsers, but I'm noticing [specific issues you're facing, e.g., layout problems, functionality not working, etc.].

I'd appreciate any insights or guidance on how to troubleshoot and resolve this compatibility issue with Mozilla Firefox. Are there common compatibility issues I should be aware of, or is there a specific debugging process I can follow?

Thanks in advance for your help!

Asked by Alban Kodra 6 months ago

Last reply by Paul 6 months ago

  • Archived

Firefox Android doesn't display pop-ups

Hello! Firefox on Android won't display pop-ups. I've checked privacy setting but there's no checkbox for a popup blocker. Also tried about:config but didn't find any se… (read more)

Hello!

Firefox on Android won't display pop-ups. I've checked privacy setting but there's no checkbox for a popup blocker. Also tried about:config but didn't find any setting to change. Any ideas on how to be sure Firefox is comfigured to allow popups? I participate on a Zoom webinar and can't start Zoom through Firefox so have to use Chrome.

Thanks!

Asked by Ed Robb 7 months ago

Last reply by Ed Robb 7 months ago

  • Archived

Facebook stopped working suddenly

Last night I tried to switch accounts on Facebook (webpage, not app) on Firefox on my phone and it wouldn't load. Now I can't get into it at all on Firefox. Every other w… (read more)

Last night I tried to switch accounts on Facebook (webpage, not app) on Firefox on my phone and it wouldn't load. Now I can't get into it at all on Firefox. Every other website I've tried works except Facebook. I've refreshed, cleared the cache, restarted my phone and logged into FB from another browser, where it worked fine. Any ideas?

Asked by angiethehun 7 months ago

Last reply by angiethehun 7 months ago

  • Archived

encountered performance issue susing Firefox Focus for Android

I have encountered performance issues on my webite Gulfcareerz.online while using Firefox Focus for Android. I've noticed significant delays in page loading and occasiona… (read more)

I have encountered performance issues on my webite Gulfcareerz.online while using Firefox Focus for Android. I've noticed significant delays in page loading and occasional misalignment of elements. Are there any specific steps or configurations that can be implemented to enhance the browsing experience on this website? Your insights would be greatly appreciated. Thank you!

Asked by Babar Azam 1 year ago

Last reply by Paul 9 months ago

  • Archived

Prayer Times Website Issue on Mozilla Firefox

Hello Mozilla Support Team, I hope you are doing well. I am writing to seek assistance with a compatibility issue I am experiencing with the Mozilla Firefox browser. Spe… (read more)

Hello Mozilla Support Team,

I hope you are doing well. I am writing to seek assistance with a compatibility issue I am experiencing with the Mozilla Firefox browser. Specifically, I am encountering problems with my website, "Les Horaires de Prière en France" (https://leshorairepriere.fr/), which provides prayer times in France

Here are the details of the issue:

Problem Description: When I try to access my website using Mozilla Firefox, I encounter certain problems such as slow loading times, layout distortion, or missing functionalities. This issue does not occur on other web browsers, and the website works perfectly fine on them. I would like to ensure that my website is compatible with Mozilla Firefox for a seamless user experience.

Mozilla Firefox Version: Could you please confirm whether my website is compatible with the latest version of Mozilla Firefox? I am currently using Mozilla Firefox version [Insert Your Firefox Version Here] to replicate the issue.

Specific Errors or Glitches: Please let me know if there are any specific error messages, glitches, or warnings that I should be aware of when accessing my website on Mozilla Firefox. This information would be crucial in diagnosing and resolving the issue.

Steps to Reproduce: Could you guide me through the steps to reproduce the issue on Mozilla Firefox? It would be helpful to have a detailed process to understand the problem better and work towards a solution.

Screenshots or Video Recording: If necessary, I can provide screenshots or video recordings of the issues I am encountering on Mozilla Firefox. Please let me know if this would assist in troubleshooting.

Recommendations and Fixes: I would greatly appreciate your guidance on how to make my website compatible with Mozilla Firefox or any necessary changes that need to be implemented on my end. It is essential for me to ensure that my users can access the prayer times information without any hindrance on this popular web browser.

Browser Compatibility Testing: If you have the capability to test my website on Mozilla Firefox, I would appreciate it. Please let me know the results of your testing and any specific observations or recommendations.

Thank you for your time and assistance in resolving this compatibility issue. I look forward to your guidance and support to ensure a seamless experience for all users visiting my prayer times website on Mozilla Firefox.

Best regards, Ahamd Ezat

Asked by theskillsup 7 months ago

Last reply by theskillsup 7 months ago

  • Archived

Pay Pal link not working on I-pad/IOS

When trying to use the pay with Pay Pal button on any site that offers Pay Pal payment, a new about:blank tab opens but never links to Pay Pal. This issue does not occur … (read more)

When trying to use the pay with Pay Pal button on any site that offers Pay Pal payment, a new about:blank tab opens but never links to Pay Pal. This issue does not occur on my desktop or when using Safari. This was worked in the past but has only recently occurred.

Asked by 10boomer 1 year ago

Last reply by Dorian 7 months ago

  • Archived

Incident occurred when I was on website. What happened??

Hi...I was just on vanillavisa.com and suddenly got an error message and a message from Firefox saying an Incident had occurred. What was the Incident? … (read more)

Hi...I was just on vanillavisa.com and suddenly got an error message and a message from Firefox saying an Incident had occurred. What was the Incident?

Asked by Susan Kaszuba 7 months ago

Last reply by Paul 7 months ago

  • Archived

dine-rewards.com

After I login to the dine-rewards.com site there is a logoff function that should display. On Firefox it does not display only a blank screen. If I use Chrome browser the… (read more)

After I login to the dine-rewards.com site there is a logoff function that should display. On Firefox it does not display only a blank screen. If I use Chrome browser the logoff function page does display correctly. Please advise why Firefox is not showing this page. Thank you.

Asked by John C Crowley 7 months ago

Last reply by John C Crowley 7 months ago

  • Archived

firefox on android stops loading pages

i want to migrate from Chrome but this is a deal braker for me. Initially after installation FF works great, but after w while it just stops loading pages, i cant load a… (read more)

i want to migrate from Chrome but this is a deal braker for me.

Initially after installation FF works great, but after w while it just stops loading pages, i cant load any new page. removing all extensions does not help nor exiting FF. Clearing cache cometimes helps but the only working fix is to reinstall.

Android 14, samsung s23 ultra one ui 5.1

same issue as: https://support.mozilla.org/bm/questions/1412113

Asked by dave 8 months ago

Last reply by Paul 8 months ago

  • Archived

Drop Down Menus not working on certain sites

On certain websites (like this one: https://odinholsters.com/products/the-valknut-iwb-custom-order) the drop down menus do not function unless I go to Desktop Mode. These… (read more)

On certain websites (like this one: https://odinholsters.com/products/the-valknut-iwb-custom-order) the drop down menus do not function unless I go to Desktop Mode. These menus work correctly in Chrome. Is this a known issue?

Asked by Looodle 8 months ago

Last reply by Looodle 8 months ago