All Products Support Forum

I use FF on PC.

2 issues I have with android FF.......

I want my tabs like in the PC version,in a line across the top. Not hidden under a click me to see tabs.

History keeps showing in shortcuts,how to stop that?

Thanks

Hello,

I'm not able to upload files to certain websites using Firefox on Android.

When selecting a file for the phone's file manager, the file upload simply not starting.

However, Firefox on iOS doesn't have that issue.

Firefox version used is the latest one and it is the one from Google Play.

Tried another browser and it works great.

Guillaume

I'm trying to sync my bookmarks from my old (samsung S9+, firefox version 126.0.1) to my laptop & new phone (samsung S21+). On the old phone all the articles (specifically https://support.mozilla.org/en-US/kb/how-set-firefox-sync-firefox-android#mobile::m126) say hit the 3 dots from the firefox search screen, tap "Sync and save your data". Well, I don't see that option.

On the laptop I see the 2D bar code, just can't scan it on the phone.

Any clues?

Hi. I have to sign in related problems.

I can't Sign in to my work planning website: tjeps.g4s.dk/ESS/. It works fine on Firefox for Windows but on Android I get a new Sign in formular every time i try to sign in. Works on Chrome for Android.

The mandatory Authenticator app in Denmark for all public services "MidID" is not supported on Firefox for Android. Works on Firefox for Windows. This is a huge problem if you wan't Danish users. Also works on Chrome for Android.

I wan't to leave the Google Chrome browser but I am kinda forced not to.

-Jimmie

Hello!

For the past many months (possibly a year), the mobile to desk top view setting never stays ON as default. If I leave my email page (while in desk top view), go to another tab & come back even 2 mins later, my email's right back to the mobile view again! I've even tried to switch the setting (in the menu) back to mobile view to reset it, but it just won't reset. The desk top view icon stays turned on & won't turn off, however, the site stays in mobile view. The only way I can reset this & turn the desk top view back on, is to close out my email & reopen it, then tap the setting back on again (& just don't leave the tab)! I have searched "high n low, everywhere" for help on this issue for a long time, however, not even on the FF site, can I find ANY article what so ever about this setting! And yes I "have" cleaned out cache, uninstalled, reinstalled etc... I do believe I have sent in a few support requests in the past (don't recall where or how lol), but never get a reply. I also remember being directed to the "submit a bug report" page but, haha, yeah, I have no idea how to do that, it all looks very foreign to me lol! Is there any way for this to be fixed in an update, or even on my end? Are any others having this issue...?

I would greatly & sincerely appreciate any help if possible?! I've been using FF for "many" years & really don't wish to change!

Thank you so much! Sharon

streaming websites taking too much time to open. Example - YouTube, ZEE5, YT music, JioCinema etc. I can login to Netflix and explore everything but I can't play video because of firefox's video player problem. Social media X's video is not auto playing. Usually I do use Max 10 tabs. My phone is at Android 14. I have a better internet so there's no net speed Problem.

When I put a video or an image gallery to full screen, the navigation buttons, clock, and status bar don't hide.

They often appear as though they're going to hide, for a split second, but frustratingly bounce right back into view.

On rare occasions, it seems to be random chance, the status bar, clock, and navigation buttons do hide, but I don't know how to get them to hide every time.

I've already tried disabling picture in picture for the app but that has not helped.

What are the reasons the buttons and clock would not hide in full screen? How would we go about fixing things?

I have had this problem on two separate midrange samsung phones now: after about an hour of browsing, firefox slows down considerably. Pages take a long time to load and tapping input registers erratically, sometimes i tap a link and after a few seconds a different link opens, as though the tap was registered from a different spot on the screen. This is happening even on a brand new phone, and after emptying the cache. I wish I could keep using this app because of privacy concerns but it is genuinely unusable for me now. This problem has cropped up in the past half a year

I'm trying to synch from Laptop Windows to phone android. On screen instructions. Synchronise Firefox on your phone. Open FF on your mobile. Go to menu (3 dots) tap Synchronize and save data. There is nothing on the drop down menu that says this on my phone. I'm logged in on Laptop and Phone to Firefox.

When googling stuff they changed something to where it now opens youtube and autoplays a video when I click on a search result drop-down arrow(image 1). It just it to dropdown to give more info and I could choose to watch the video if I wanted to, like it used to(like image 2). It is getting annoying to switch back to Firefox every other time. For clarification, I don't want to completely disable redirecting but just change it back to how it was. Can't find any setting to change it, does anyone know how to fix this?