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Login problem, doesn't recognize valid password

I haven't logged in for quite a while. When I tried to login today, the password was automatically added via the "Saved Passwords", and i was able to log in, although I … (read more)

I haven't logged in for quite a while. When I tried to login today, the password was automatically added via the "Saved Passwords", and i was able to log in, although I recognized it as an old password, and It was different that what I currently show in my third party password manager.

When i tried the password from third party password manager, it was rejected.

I tried to change it in my Firefox password database. The odd thing during the process was that when Firefox automatically added the Firefox database stored password to the current password to be changed field, it added the latest password, the same one that is stored in my third party password manager, not the old password that it filled in on the login page.

Asked by noel_envode 3 days ago

tabs and auto updates

I just lost several hundred tabs on Firefox mobile right after it updated itself. The most recent tabs show only ten of those tabs, which were all opened and closed tod… (read more)

I just lost several hundred tabs on Firefox mobile right after it updated itself. The most recent tabs show only ten of those tabs, which were all opened and closed today and aren't part of what I need to restore.

How do I get my tabs back? I've seen no 'restore previous session' option. My laptop only shows the few I have open now. What do I do to restore them?

Asked by Katerpie 1 month ago

Last reply by Paul 3 days ago

Case 145005

Good afternoon, If necessary, I am available to add more information about this case (145005), in English or Portuguese. Best regards, Ana Patrícia Paquete Visual Des… (read more)

Good afternoon,

If necessary, I am available to add more information about this case (145005), in English or Portuguese.

Best regards,


Ana Patrícia Paquete Visual Designer

An error occurred while sending mail. The mail server responded: Spam detected by content scanner.

I always use Mozilla Thunderbird for email. Today, it would not send outgoing email. Any email gives me a failed message: "Sending of the message failed. An error occurr… (read more)

I always use Mozilla Thunderbird for email. Today, it would not send outgoing email. Any email gives me a failed message: "Sending of the message failed. An error occurred while sending mail. The mail server responded: Spam detected by content scanner. Message rejected (ID 665754780026FB52). Please check the message and try again."

My ISP insists the problem is not with their server, and I need to have Mozilla correct it.

Asked by randra 5 days ago

Last reply by christ1 4 days ago

Changed spam behaviour

Some mails always end in spam folder no matter which settings I have tried for example collected adresses or check/uncheck spam settings. For a test I have two hotmail ac… (read more)

Some mails always end in spam folder no matter which settings I have tried for example collected adresses or check/uncheck spam settings. For a test I have two hotmail accounts. When I from thunderbird send mail from one to the other, it ends in spamfolder. But if I from the same mail account from outlook.live website send mail to the same account, it doesn't end in Thunderbird spam folder. Besides this many other safe and regocnized mailaccounts recently starts to end in spamfolder. Can any thing be done?

Asked by Henrik Meinertz 5 days ago

firefox private window on my browser

Yesterday firefox private window comes up on my browser...I do NOT want that, how to get rid of it?? My desktop is set up with menus for quick reference; I cannot get pas… (read more)

Yesterday firefox private window comes up on my browser...I do NOT want that, how to get rid of it?? My desktop is set up with menus for quick reference; I cannot get past this private window

Asked by Debbie 5 days ago

Outlook Login

Hi, I´ve some Outlook accounts with two step verification login. Anytime I open Thunderbird I´ve to verify myself by selecting a number on my mobile. Is it possible that … (read more)

Hi, I´ve some Outlook accounts with two step verification login. Anytime I open Thunderbird I´ve to verify myself by selecting a number on my mobile. Is it possible that Thunderbird get´s directly to my outlook account without that veryfying process? Thanks for answering.

Asked by ilsamu 5 days ago

Password vault is protected OR NOT????

I use firefox (as mozilla) for decades ago. Never had issues, is super easy, fast and ...secure (?) A hacker last week have access on my Firefox, download ALL my saved pa… (read more)

I use firefox (as mozilla) for decades ago. Never had issues, is super easy, fast and ...secure (?) A hacker last week have access on my Firefox, download ALL my saved passwords as CSV... as a plain TEXT and ATTACKS on my entire life!!! And the nightmare goes on and on... Stole my primary Google Account, Facebook, Instagram, Ubisoft, PayPal, Microsoft Account.... and other 20 sites beside this. For GOD sake, didn't you EVER think to place an extra security layer on this EXTREMELY SENSITIVE details??? A master password? 2FA or something else? Are you serious??? I'm so sorry BUT YOU'RE LOST MY TRUST!!!! Period!!! Give a change to your selves and PROTECT YOUR CUSTOMERS!

Asked by Antonis WolfBack 6 days ago

Last reply by cor-el 5 days ago

I can no longer connect to X ray images using your browser. The links are in EPIC. The X ray system is eUnity. If I can no longer connect I will have to switch browsers.

I can no longer connect to X ray images using your browser. The links are in EPIC. The X ray system is eUnity. If I can no longer connect I will have to switch browser… (read more)

I can no longer connect to X ray images using your browser. The links are in EPIC. The X ray system is eUnity. If I can no longer connect I will have to switch browsers.

Your browser says: Secure Connection Failed

An error occurred during a connection to webpacs.cei.med.umich.edu.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by mhershen 6 days ago

Fails to display images in a table even with "Display remote content by default" switched ON

Our app sends an email advising the specified individual to note a series of images presented in three rows of nine. The rows display in Gmail via Windows->Chrome, vi… (read more)

Our app sends an email advising the specified individual to note a series of images presented in three rows of nine. The rows display in Gmail via Windows->Chrome, via Android, and iOS with a Yahoo account.

But not in Thunderbird. This is a serious issue as I believe I have followed all the correct settings including in-line display, and yet for some reason, Thunderbird does not display the images.

Any suggestions are appreciated as I am baffled since Thunderbird has been my go-to email client for years.

Asked by Robert Hedin 1 week ago

Last reply by Robert Hedin 6 days ago

How to get autofill to work for forms (addresses etc)

How do I turn on autofill in firefox 125/126? There are help pages that say go to settings>privacy> and turn autofill on. But there is no autofill mentioned anywher… (read more)

How do I turn on autofill in firefox 125/126? There are help pages that say go to settings>privacy> and turn autofill on. But there is no autofill mentioned anywhere in that page. The only reference that autofill comes up with when typed in the search bar in settings is in import settings. How is this so difficult to enable, its basic functionality 10 years ago. I've also tried going to extensions.formautofill.supportedCountries and extensions.formautofill.addresses.supportedCountries and adding my country (why this is a thing is bizarre as well).

Asked by p.harry 6 days ago

  • Solved

Firefox says I am forbidden to enter a site

Firefox periodically says I am "forbidden" to enter my Kaiser website (KP.org). I know what Mozilla recommends as a fix, which is to clear data and cookies. But this crea… (read more)

Firefox periodically says I am "forbidden" to enter my Kaiser website (KP.org). I know what Mozilla recommends as a fix, which is to clear data and cookies. But this creates more problems because I have to re-enter passwords and other settings. This is a problem Mozilla's website reports has been occurring for YEARS! Why can't Mozilla/Firefox fix this? Please tell me there is a better way to fix this problem.

David Karp dkarpcal@gmail.com or cloverdavid@gmail.com

Asked by Cloverdavid 4 months ago

Answered by Cloverdavid 4 months ago

  • Solved

Disabling message deletion from the IMAP server and recovering mail

I installed Thunderbird and downloaded the mail (IMAP server) to the mailbox, but at the same time the program deleted all the mail from the server!!! I can't find anywhe… (read more)

I installed Thunderbird and downloaded the mail (IMAP server) to the mailbox, but at the same time the program deleted all the mail from the server!!! I can't find anywhere in Thunderbird how to turn it off so that the program doesn't delete messages from the server. Someone suggested that you should turn off "the selected folder will be available in offline mode" in the Synchronization tab. I did it, but it didn't help and I turned it on again. Now I don't have my messages anywhere, neither on my computer nor on the server. Rescue news from ten years - where are they????

Asked by Mon5 1 week ago

Answered by Matt 1 week ago

SSL Certificate Issue on Mozilla Firefox

Hello everyone! I am having a pretty strange issue with my [website ], it shows an SSL certificate on all the other browsers, but, on Mozilla Firefox, it shows not secure… (read more)

Hello everyone! I am having a pretty strange issue with my [website ], it shows an SSL certificate on all the other browsers, but, on Mozilla Firefox, it shows not secure issue, which is quite pressing. Can anybody tell me what's wrong here?

Asked by Akash Malik 1 week ago