Showing questions tagged: اعرض كل الأسئلة
  • حُلّت
  • المُؤرشفة

Can't get tablet to sync

I just purchased a Kindle Fire HD Plus, and I was able to load the Firefox mobile app on the device, but I can't get it to sync with my account. Following the directions … (read more)

I just purchased a Kindle Fire HD Plus, and I was able to load the Firefox mobile app on the device, but I can't get it to sync with my account. Following the directions in the help articles, I tap the three dots in the upper right-hand corner. Then, I select "Settings" and "Sign in." At that point, the browser goes to the following page: about:accounts?action=signin&entrypoint=preferences, but the page never loads; it just keeps grinding away. I also tried using the QR code method, but that didn't work either. Please help.

Asked by michael.friedman 1 year ago

Answered by James 1 year ago

  • المُؤرشفة

Firefox on Kindle Fire HD 8 will not let me sign in

Hello, I recently changed my password for my Firefox account and now I was unable to enter my new password to log in. I logged out of my account to see if it would work, … (read more)

Hello, I recently changed my password for my Firefox account and now I was unable to enter my new password to log in. I logged out of my account to see if it would work, but to no avail, and now I am signed out completely with the all my attempts to sign back in resulting in a forever-loading page.

Installing another version of Firefox does not work, as it tries to redirect me to the Google Play Store (which Amazon devices do not support). The method I tried to use is in the following link: https://www.mozilla.org/en-US/firefox/all/#product-android-nightly. If this is the way to do so, would I have to uninstall my current version of Firefox?

Thank you.

Asked by Middy 8 months ago

Last reply by Paul 8 months ago

  • حُلّت
  • المُؤرشفة

how to sync

My Lenovo tablet does not show Sync in Firefox. "Tap Settings. Tap Synchronise and save your data. " Details: 107.2.0 (Build #2015918523), 1490acda7+ AC: 107.0.8, e189e… (read more)

My Lenovo tablet does not show Sync in Firefox. "Tap Settings. Tap Synchronise and save your data. " Details: 107.2.0 (Build #2015918523), 1490acda7+ AC: 107.0.8, e189e99662 GV: 107.0.1-20221128144904 AS: 94.2.2

It's time to sync to my Windows 10 computer, since that hasnt been done since I got the table last January.

Asked by rlstanfill 1 year ago

Answered by rlstanfill 1 year ago

  • المُؤرشفة

Synchronization of History bewteen Android & other devices

Hi, I'm using Firefox for all my devices. I activated synchronization of all items from all devices. But the History is not synchronized between devices. Meaning, from m… (read more)

Hi,

I'm using Firefox for all my devices. I activated synchronization of all items from all devices. But the History is not synchronized between devices. Meaning, from my Windows Firefox, I'm not able to see the history from my Android device, and vis versa.

I'm using last versions of FF from all my devices (I always update to last version when one is available).

Is there something I'm missing?

Many thanks for your help.

Best regards,

Asked by Orlando 1 year ago

Last reply by Orlando 1 year ago

  • المُؤرشفة

following laptop instructions to sync and save data on phone

Firefox on laptop says to seek and save data with food, open Firefox go to menu at shoes sick and save data but there is no option for this. How could I tell if I am sync… (read more)

Firefox on laptop says to seek and save data with food, open Firefox go to menu at shoes sick and save data but there is no option for this. How could I tell if I am synced and how to do it?

Asked by johnapanelli 1 year ago

Last reply by Spanish Eyes 1 year ago

  • المُؤرشفة

Cannot Sync Bookmarks or Tabs between Android and PC

Hi! I cannot sync Bookmarks or Tabs. On the Android "Account Settings", it shows "Sync now -- Last synced: never". However, tapping it does nothing but make it flash for … (read more)

Hi! I cannot sync Bookmarks or Tabs. On the Android "Account Settings", it shows "Sync now -- Last synced: never". However, tapping it does nothing but make it flash for a millisecond. Nothing else seems to happen. And when I tap the "Tabs" icon, it shows "0" open tabs. Selecting the "sync phone-PC" icon on that screen, and tapping the "Sync" button at the bottom, it will say "SYNCING" but never actually syncs. Please help, thank you in advance.

Android version: 12 Samsung One UI version: 4.1 Firefox version: 106.1.0

  • المُؤرشفة

Issues on both android and iOS

I know that I have seen tons of forums already regarding this issue. However, I still don't understand the reason for me being unable to sync my logins and passwords to m… (read more)

I know that I have seen tons of forums already regarding this issue. However, I still don't understand the reason for me being unable to sync my logins and passwords to my smartphone device via the desktop version of Firefox Browser I have. I switch to this browser from Chrome because of the AdBlock, but I still don't understand how it is so much easier and simpler with them to sync while here I am having a hard time to get all logins and passwords to be available on all of my devices.

Asked by citypopjapanmtl777 1 year ago

Last reply by citypopjapanmtl777 1 year ago

Android Firefox does not properly sync passwords

hey community, i am pretty desperate at this point, so i thought, i'd just ask you: a while ago i had a breach of some of my old passwords. i was able to redo all my pa… (read more)

hey community,

i am pretty desperate at this point, so i thought, i'd just ask you:

a while ago i had a breach of some of my old passwords. i was able to redo all my passwords into new and strong passwords before someone did shenanigans with my accounts, but the password sync of my firefox app on android still has the old passwords.

i tried disconnecting and reconnecting the sync, i tried deleting the cache and app data, still everytime i get the same result. i can't even log into ky university's default account anymore.

i desperately need your help. what am i doing wrong, what am i missing?

greetings!

Asked by seb_adam 3 months ago

Last reply by seb_adam 2 months ago

  • المُؤرشفة

Scaning the QR-Code in Firefox App doesn't work.

I'm trying to syncronise my phone, so I can get my mobile bookmarks from Chrome, but for some reason the app doesn't recognise me scaning the qr-code, it still asks me to… (read more)

I'm trying to syncronise my phone, so I can get my mobile bookmarks from Chrome, but for some reason the app doesn't recognise me scaning the qr-code, it still asks me to do that in-app.

Asked by julija.paulauskaite.j.p 1 year ago

Last reply by Paul 1 year ago

  • حُلّت
  • المُؤرشفة

Syncing PC Firefox with Android Firefox

These days, how do you sync an Android phone or tablet with a PC? The instructions given don't work because I can't find the "Sync" button on Android Firefox. Thanks. … (read more)

These days, how do you sync an Android phone or tablet with a PC? The instructions given don't work because I can't find the "Sync" button on Android Firefox.

Thanks.

Asked by crogerblair1 7 months ago

Answered by Paul 7 months ago

  • حُلّت
  • المُؤرشفة

Passwords won't fill in

Hi there! I have a new S22+, all systems up to date. I'm logged into Firefox on both the Android and on my Mac Air. Last time I migrated to a new phone, Sync filled in a… (read more)

Hi there! I have a new S22+, all systems up to date. I'm logged into Firefox on both the Android and on my Mac Air.

Last time I migrated to a new phone, Sync filled in all my passwords on the phone. This time I'm having to copy and paste all the passwords; Samsung autopass (or whatever it's called) offers to fill them in, but of course doesn't have those passwords anyway.

What do I need to tweak or do differently to get the passwords to fill in?

Asked by EternalNewbie 1 year ago

Answered by Paul 1 year ago

Any hope of backing up bookmarks from an old version of Firefox in Android 4.4?

I have an old Lenovo tablet running Firefox 68.11 in Android Kitkat (4.4) This device has never synced before, and as you know Mozilla, for reasons known only to themsel… (read more)

I have an old Lenovo tablet running Firefox 68.11 in Android Kitkat (4.4)

This device has never synced before, and as you know Mozilla, for reasons known only to themselves, never made a simple bookmark export in the Android app.

My attempts to set up a sync has also failed, access to https://accounts.firefox.com is apparently inaccessible, the page never loads, except for the logo you can see below.

Am I just out of luck?

Asked by davexnet01 2 days ago

Last reply by davexnet02 1 day ago

  • المُؤرشفة

Send Tab from Android says No Devices Connected

I have Firefox sync set up for my desktop and Android. For the past moth or so Firefox on Android can't send tabs to my desktop as it says "No devices connected". Despite… (read more)

I have Firefox sync set up for my desktop and Android. For the past moth or so Firefox on Android can't send tabs to my desktop as it says "No devices connected". Despite this I can send tabs from my desktop to the Android install.

I am using the latest ESR on Windows, and have used both the latest main release and beta versions of Firefox. This issue has been ongoing for several versions. Full uninstall and removal of local files for both devices has not helped, neither has signing in an out. It seems that the Android side simply cannot see there's other devices period.

Asked by Pizzor 1 year ago

Last reply by Pizzor 1 year ago

  • حُلّت
  • المُؤرشفة

Sync Shortcuts (Android - Windows)

With the removal of a 'speed dial' from the recentish big update of Firefox for Android I thought I could use the Shortcuts (on the somewhat limited homepage options) to … (read more)

With the removal of a 'speed dial' from the recentish big update of Firefox for Android I thought I could use the Shortcuts (on the somewhat limited homepage options) to do the same job.

But these don't seem to sync with Firefox for Windows and there's no Shortcuts option in the sync menu. I switch between two platforms a lot and having those shortcuts sync is really important as I add pages for looking at at different times on different devices.

I *know* I could use bookmarks, but that's another couple of clicks every time I want to go to a webpage - over the course of a day that could be hundreds.

It's used to be possible to have a syned homepage in Firefox for Android. It's still possible in Vivaldi, Opera & Brave. But I'd like to use Firefox.

Anyone any info on how I can sync the homepage Shortcuts across Firefox for Android and for Windows?

Or is there another way of having a synced speed dial-style homepage on Firefox on different platforms?

Asked by foolhandy 2 years ago

Answered by Paul 2 years ago

  • المُؤرشفة

Can't get 2fa codes on authenticator app

Hi, just switched phones, setting up FF on my new phone. Went to establish a sync. Scanned the QR code on the desktop. Approved on the phone. Now it says the other device… (read more)

Hi, just switched phones, setting up FF on my new phone. Went to establish a sync. Scanned the QR code on the desktop. Approved on the phone. Now it says the other device, i.e., my desktop must approve. The desktop wants a 6 digit 2fa code from my authenticator app. That's nice, but it is a new phone and I don't have FF set up in the authenticator app yet. I have a bunch of backup codes, but none is a 6-digit code. There is no alternative method suggested (like texts, emails).

Perhaps I'm missing something simple, since I've done this before, although years back. But how do I get my phone in sync without 2fa codes from an authenticator app? Thanks in advance.

Asked by monsieurms 1 year ago

Last reply by monsieurms 1 year ago

  • المُؤرشفة

Firefox does not sync passwords on Android

Hello there, I have a problem with firefox sync. I moved to Firefox from Opera and moved the passwords to the account but it does not sync with Android. I do have lots o… (read more)

Hello there,

I have a problem with firefox sync. I moved to Firefox from Opera and moved the passwords to the account but it does not sync with Android. I do have lots of passwords saved to the account but firefox sync does not sync them on my device. I tried clearing cache, reinstalling, relogin, all 3 at once, even restarting the phone in between but still no password is synced.

Regards, Wojciech

Asked by WujcioNorman 1 year ago

Last reply by Hardik Gajjar 1 year ago

  • المُؤرشفة

sync instructions shown on (firefox windows 11) how to sync my android devices are totally wrong

I just finished setting up my new pc with Windows 11 (Feb 2023 updates) and installed Firefox 110.0.1) and wanted to transfer my logins, passwords, etc, from my Android 1… (read more)

I just finished setting up my new pc with Windows 11 (Feb 2023 updates) and installed Firefox 110.0.1) and wanted to transfer my logins, passwords, etc, from my Android 12 Phone's Firefox 110.1.0, and other pcs. A window popped up giving instructions how to sync my phone, as follow:

      • Sync Firefox on you phone or tablet. 1) open Firefox on your Mobile Device. 2) Go to the menu (<ios>&<android>menu examples shown) and tap sync and save data. 3. Tap ready to scan and hold your phone over this code.***

I'm 73, have used Firefox since first release in 2004. In all these years I have never seen SYNC in the instructions to "sync and save and to point the phone at a barcode-thingy" or at least not in this world. The instructions made it seem like SYNC was right there to see, but I had to dig thru layes of options to finally find it. You can blaim it on my 73 yr old brain, I guess, but nothing like these instructions exist in Windows or Android firfox. What in the world are your programmers smokin' these days. I would just as soon open up Edge or Chrome and did up the passwords I need to log into my banking and creditcard accounts...heck, it seems like MAYBE I should just dump Firefox after almost 20 years and just use those other browsers. At least there instructions are much simpler that this ol' man can follow. Please have someone review your published helps info on your webpages, and help those Sr. citizens like me to more easily find what we need without calling up grandsons or granddaughters for help (their parents are worse than I am at most techy stuff!) Chalmers

Asked by Chalmers H. Davis, Jr. 1 year ago

Last reply by Riverfreddy 9 months ago

  • حُلّت
  • المُؤرشفة

Sign-in issues on android

I have recently updated my OS (Android) and reinstalled Firefox. I am now unable to sign in (only on THIS PARTICULAR smartphone). After entering my email and password Fir… (read more)

I have recently updated my OS (Android) and reinstalled Firefox. I am now unable to sign in (only on THIS PARTICULAR smartphone). After entering my email and password Firefox redirects me to the accounts settings page and everything seems fine. However when I tap on menu button I still get the "Sign in to synchronise" prompt. Any help would be greatly appreciated.

Asked by kilakori 1 year ago

Answered by kilakori 1 year ago