منتدى دعم ”فَيَرفُكس لأندرويد“

Hi. The option to "sync and save your data" no longer appears in the main menu, nor under settings on my Firefox Android phone. What can I do to get back this option? Your support is greatly appreciated. Thanks in advance.

Hi, just switched phones, setting up FF on my new phone. Went to establish a sync. Scanned the QR code on the desktop. Approved on the phone. Now it says the other device, i.e., my desktop must approve. The desktop wants a 6 digit 2fa code from my authenticator app. That's nice, but it is a new phone and I don't have FF set up in the authenticator app yet. I have a bunch of backup codes, but none is a 6-digit code. There is no alternative method suggested (like texts, emails).

Perhaps I'm missing something simple, since I've done this before, although years back. But how do I get my phone in sync without 2fa codes from an authenticator app? Thanks in advance.

I've been deleting my saved passwords in Firefox, after migrating to a standalone password manager. It's been anything but easy (deletions are not synced, and bulk deletion process is inconvenient to say the least).

What worries me is that my "deleted" passwords kept coming back as soon as I enabled Sync, until I realised I had duplicate devices in my Mozilla account control panel. I still have, though, some other connected services (Add-ons, Mozilla Support, Mozilla Monitor...).

Is what I've done enough to ensure they're gone? Where exactly are synced passwords stored, and how can I be sure that they aren't lying around in a Mozilla server, awaiting a future data breach? I don't have the time and energy to change 200+ passwords.

I have Firefox sync set up for my desktop and Android. For the past moth or so Firefox on Android can't send tabs to my desktop as it says "No devices connected". Despite this I can send tabs from my desktop to the Android install.

I am using the latest ESR on Windows, and have used both the latest main release and beta versions of Firefox. This issue has been ongoing for several versions. Full uninstall and removal of local files for both devices has not helped, neither has signing in an out. It seems that the Android side simply cannot see there's other devices period.

I was using it without issue last night, casting screen on chromecast. This morning it wouldn't open, just opens and closes immediately so I uninstalled and reinstalled it through the Play Store.

I'm trying to sign in but it doesn't recognize my authentication apps (Microsoft, then disabled it and tried Google) or the account recovery keys. So neither Microsoft or Google authenticator apps worked, and both sets of backup authentication codes failed.

I disabled 2FA but it still asks for the code (still doesn't accept them).

Firefox on pc works fine.

Maybe I am blind and wise developers already have this option but I doubt it!! and my obvious question is how in the world I have to sync all my collection list of web pages ???? and pinned sites ??? why this is so hard for a dev brain to understand that if you made a option for storing weblinks so should be a way of saving all this !!!! VERY OBVIOUS THING !!but in 2023 we still have problems losing bookmarks and other data !!! because of horible app design (not UI) !! im in the process in moving to new phone and I'm stuck because I don't see a way of saving all my old phone to ne without deleting lot of info or with lot of manual work to copy at least something and this is 2023 !!!

Hello there,

I have a problem with firefox sync. I moved to Firefox from Opera and moved the passwords to the account but it does not sync with Android. I do have lots of passwords saved to the account but firefox sync does not sync them on my device. I tried clearing cache, reinstalling, relogin, all 3 at once, even restarting the phone in between but still no password is synced.

Regards, Wojciech

have Firefox (and firefox beta )across multiple computers OS's & mobile devices . now dowloaded latest for Android, signed and sync'd but none of my settings have come across on the latest one . how can I fix this .

Hello dear Facebook team my Facebook account has been locked it has problem regarding confirmed identity i have nothing to confirm my safe please help me to unlock my Facebook account name ma ka laadla my

First off it set the search bar and menu at the bottom of the screen and I didn't know how to change that. Then I couldn't sync with all my account passwords and bookmarks previously saved on other apps. I had to delete the app because the idea of privacy is great and all but I need to get access to my preferred websites and accounts easily. If you can provide an easy fix I will give the app another try.

Thanks.

Pretty simple. On my phone's FF, Settings=>Bookmarks=>Desktop Bookmarks=>Bookmarks Toolbar doesn't match what I set on my PC.

On my PC, I have deleted one bookmark that remains on my phone, and added two that do not appear. To the best of my searching, the bookmarks don't appear anywhere else on the phone.

I have SYNCed and signed out of my Android and signed back in.

Thoughts?

I am on Firefox 117, Galaxy Tab S9. When I try to log into my firefox account it open the log in window in a new tab and i do manage to log in to firefox in that tab, but it doesnt actaully log me into the firefox app so sync etc doesnt work. I have tried reinstalling firefox, restarting, all the basics.

Well, I scan the qr code, I login in the Website, it sends me to the account settings, and then nothing. Still not logged in to Firefox. Im using graphene OS, maybe it's some permission issue?

Following instructions on sync my Anroid phone with another device. There is no "sync and save your data" menu option.

Using firefox 111.1.1 (Build #2015941331), 7ca9e3119b+ GV: 111.0.1-20230321111920 AS: 96.4.0

on Oneplus Nord CE 5G model EB2103

Thanks

Hi,

I saved a new login on Firefox Android, but this did not sync to the desktop version. I tried syncing manually on both devices (which kind of defeats the point) and still no avail. The option to sync logins is activated on both devices, so I don't know what the problem is. I have tested this twice (two passwords saved on Android) and on both occasions they didn't sync to the desktop.

I also tested the process the other way around by saving a new login on the desktop and that synced to Android just fine!

Please help.