Showing questions tagged: اعرض كل الأسئلة

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Hey guys apparently I have opened a web site that instantly installed adware on my Samsung Galaxy S21 ultra 5G phone. I have installed AVG virus protection. I also have i… (read more)

Hey guys apparently I have opened a web site that instantly installed adware on my Samsung Galaxy S21 ultra 5G phone. I have installed AVG virus protection. I also have installed adblock app, and a Malware block app. Nothing works. I've tried the web fixes for Chrome. And Samsung Internet. Still nothing works. Anyone know how to fix this without resetting the phone back to factory.

Asked by Keith Fonville 3 days ago

Last reply by Paul 3 days ago

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copy link broken on firefox embedded web browser

There was an article posted in my slack that I opened, which opened in an internal view in slack with the three dot menu indicating it was powered by firefox. This seems … (read more)

There was an article posted in my slack that I opened, which opened in an internal view in slack with the three dot menu indicating it was powered by firefox. This seems akin to the Chrome webview stuff on Android but my terminology may be wrong. I wanted to share this article with a different group so from the three dot menu I clicked copy link and nothing was copied. I got no toasts or notification bubbles it just nothing happened.

Please let me know what other information you need or if there's a better way to put bug reports in, I'm now just migrating over to Firefox.

Asked by OhShazbot 1 year ago

Last reply by Paul 1 year ago

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Home screen shortcut icon

I used "Add to Home screen." The icon that resulted is much more pixelated than the rest of the icons (see screen shot). Can I fix this? My phone is a Galaxy S22 runni… (read more)

I used "Add to Home screen." The icon that resulted is much more pixelated than the rest of the icons (see screen shot). Can I fix this? My phone is a Galaxy S22 running Firefox 103.1.0, One UI 4.1, and Android 12.

Asked by hlbrierley 1 year ago

Last reply by Paul 1 year ago

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JavaScript and Firefox are both screwing up my life and android phone

HOW DO WE RESTORE JAVASCRIPT. I guess 🤣 need to buy a new phone thanks to FIREFOX. None of the crap in this forum or online works. At first my problem was I can't ope… (read more)

HOW DO WE RESTORE JAVASCRIPT. I guess 🤣 need to buy a new phone thanks to FIREFOX. None of the crap in this forum or online works. At first my problem was I can't open links because I need to enable JavaScript. I cannot use the suggested fix i.e. about:config. Doesn't work.

Just a few minutes ago I was able to post a DISAPPEARING query and then somehow I'm not in Firefox and when I try to log in WHICH I DID just minutes before I'm told my password doesn't work or I need to use primary acct which I try and still get told it's WRONG. So now I think I'm here by signing in with Gmail but the problems keep multiplying until I can't remember all the steps I took when something worked and a second later it was bad page or some warning or this that and the other. WHY THE "&?$ isn't there a fix I can complete before I die of old age? HOW DO I ENABLE JAVASCRIPT and why did it quit working?

Asked by KC 4 months ago

Answered by Paul 4 months ago

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Downloading PDF files.

Recent update causes all pdf links to be opened in Firefox on Android with no option to download, and no setting to choose a default behavior. They're was another person … (read more)

Recent update causes all pdf links to be opened in Firefox on Android with no option to download, and no setting to choose a default behavior. They're was another person who asked a similar question and was told to use the "Share" option and then "Save as PDF" - this doesn't work. Another advise given was long-pressing on the PDF link and choosing to save target - it won't work when I am pasting the pdf link into the address bar, which is how I do it primarily. I'm stuck using the Open in External App, which opens the pdf in Google drive, then having the option of saving the file. So many unnecessary steps. Please fix.

Asked by dlukian 1 year ago

Answered by Paul 1 year ago

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Firefox Android Beta constantly Refreshing

I've used FF forever and am using FF Bet on my android now. Please please PLEASE tell me how to STOP THE PAGES FROM REFRESHING. I'm a little frustrated....... Thanks in… (read more)

I've used FF forever and am using FF Bet on my android now. Please please PLEASE tell me how to STOP THE PAGES FROM REFRESHING. I'm a little frustrated....... Thanks in advance.

Asked by lsteil 2 years ago

Last reply by Paul 1 year ago

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Full-screen video problem

I'm having a problem with playing videos on websites. When I click the expand to full screen button about half the time the full screen video comes up for half a second a… (read more)

I'm having a problem with playing videos on websites. When I click the expand to full screen button about half the time the full screen video comes up for half a second and then the window shrinks down to a small square on the bottom right-hand corner of my screen. Sort of like when the youtube app minimizes a video. This window is unclickable and also everything at or below it in android is unclickable while it's there. If I click the window button on android and swipe the firefox app up to close it and restart it, Firefox doesn't even close and I can still hear sound from the video. I have to select on the Firefox app again which will restore the full window and then click the full screen button one more time and it will work. This issue is happening on every website I play video on on the Firefox app and it is extremely irritating. I'm about ready to switch to another app if this can't be solved, but Firefox is the only browser that allows ublock origin so I don't want to do that. Can anyone help?

Asked by raistlinnuitari8 9 months ago

Answered by raistlinnuitari8 9 months ago

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Removal of an old account

Hello, I created an account in Firefox with my old e-mail; nyayesh_abdollahi@fripost.org. However, I have since deleted that e-mail and also forgotten the login passwor… (read more)

Hello,

I created an account in Firefox with my old e-mail; nyayesh_abdollahi@fripost.org.

However, I have since deleted that e-mail and also forgotten the login password for that Firefox-account; therefore, I can't login to it albeit it exists.

I'm not sure how this works but I do believe the best way to resolve the matter is through the deletion of the aforementioned account.

Kindly, Nyayesh Abdollahi

Asked by Nyayesh Abdollahi 1 year ago

Last reply by Paul 1 year ago

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Start at the Top Level

More a Concern or Desire than a question. Very common these days (2023) are device types - PCs, Cell Phones, etc. Firefox browser is available to (my main interest) Wind… (read more)

More a Concern or Desire than a question.

Very common these days (2023) are device types - PCs, Cell Phones, etc. Firefox browser is available to (my main interest) Windows PCs and Android Cell Phone. Then their OS, versions, etc. All have many differences so establishing these differences in the beginning of questios and explainations are critical to the assumptions going forward in support.

The moz://a Support (most support forums) overlook this vital step before delving down into the myriad of complex and different option settings and discussions. I'm no professional but am confident that instruction details are likely very specific to the different device/OS, versions, Platforms, etc. That said I am very frustrated to the lack of a definite starting point for research as most if not all that information is useless to ones specific needs.

Hope you can take this to Hart and consider adjusting the Top Level Titles and/or providing Option Filters to better guide users to their specific needs.

A little different but related, in the old DOS days the c:\\ path format was a very useful practice to provide an orientation of where you are logically. It even accommodates a backward or higher level logic projection up into the internet or devices. I'm only amateur in the full understanding but am fairly certain of its existence. These no nonsense logical establishments go a long way in understanding & conveying complex theory. STANDARDS.

Thank you. Rod

Asked by rmynatt 10 months ago

Answered by jscher2000 - Support Volunteer 10 months ago

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tabs always showing black screen

Every tab I open just shows a black screen—new tabs, old tabs, tabs I've hit refresh on... Uninstalling and reinstalling usually fixes it, but I've had to do this multipl… (read more)

Every tab I open just shows a black screen—new tabs, old tabs, tabs I've hit refresh on... Uninstalling and reinstalling usually fixes it, but I've had to do this multiple times and I'm getting tired of having to resign-in to everything and reinstall any add-ons.

Enhanced Tracking Protection is "Standard" and the add-ons page won't load, so I have to go by memory and say I just have UBlock Origin.

Asked by msmwkc 10 months ago

Last reply by Paul 10 months ago

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Auto fill for login details not working properly

Hi. So for quite a few months I've been experiencing two issues relating to the Firefox auto fill for login details. Issue 1. When you visit a website sign in page the "… (read more)

Hi. So for quite a few months I've been experiencing two issues relating to the Firefox auto fill for login details.

Issue 1. When you visit a website sign in page the "Suggested logins" box pops up at the bottom (all normal). But then when you login the box won't go away. I can navigate to somewhere new in same tab or switch to another tab already open and the box won't disappear. To get rid of it I need to open a new tab and go to a new webpage, then I can go back to my already open tab.

Issue 2. The "Suggested logins" auto fill for sign in fields on a webpage won't work. This issue started around the same time as the first and is not on every website but a few including Google Account sign in which I use a lot. I will navigate to a sign in page, the Suggested logins box pops up, I select the login I want, but then it won't fill it in.

I've tried reinstalling the Firefox app, but it didn't work. I've kept using the app despite dealing with this everyday. They may be small bugs but they do get tedious after months of it daily. I was hoping an app update would fix the problem but no update has. So I thought I would share, see if its just me.

Asked by Deltazero 10 months ago

Answered by Paul 10 months ago

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Clipboard API

There is a feature of a website I use that does not work in my Android Firefox. The support guy in that website has told me that it happens because Firefox has not added … (read more)

There is a feature of a website I use that does not work in my Android Firefox. The support guy in that website has told me that it happens because Firefox has not added a Clipboard API required for that feature. Are you planning to add it?

The website is acim.org/acim and the feature is making visual quotes. It works with Chrome as you can see in the attached screenshot. It's just that I would like to stick with Firefox no matter what I'm doing.

Thank you for your attention.

Juan Illán.

Asked by illangomezjuan 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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android 10 firefox displays blank page for most sites

as subject, firefox is useless on my new Android 10 tablet now as it displays blank page for most sites, am using the lastest android version. Posting this from my deskt… (read more)

as subject, firefox is useless on my new Android 10 tablet now as it displays blank page for most sites, am using the lastest android version.

Posting this from my desktop computer.

Asked by TimB 9 months ago

Last reply by cor-el 9 months ago

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Credit Card Autofill

Hello. I'm Android Developer at Nord Security @NordPass password manager. I just wanted to ask about credit card autofill on Firefox Android browser. As far as I understa… (read more)

Hello. I'm Android Developer at Nord Security @NordPass password manager. I just wanted to ask about credit card autofill on Firefox Android browser. As far as I understand, it's not possible at the moment. Do you have any plans on making it possible? Or maybe there are any settings that need to be set before autofilling? I'm not talking about internal Firefox password manager solution, but about autofilling Credit Cards using another password manager such as 1Password, LastPass, NordPass etc.

Thanks in advance :) Zilvinas

Asked by zilvinas.tomkevicius 1 year ago

Answered by zilvinas.tomkevicius 1 year ago

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How do I remove suggested logins banner from Firefox for Android?

I've been using Firefox as my primary password manager ever since it became a feature in the browser. Unfortunately I recently had to switch to a different password manag… (read more)

I've been using Firefox as my primary password manager ever since it became a feature in the browser. Unfortunately I recently had to switch to a different password manager, one that supports family profiles & certain other features that Firefox doesn't. Now when I am about to login to a site using Firefox for Android I keep getting duplicate suggested logins prompts, one from Firefox & one from my new password manager.

I went in to Firefox on my desktop (there doesn't seem to be a way to bulk delete saved logins in Firefox for Android) and deleted all of my saved logins, then synced accordingly & synced on Firefox for Android as well, also being sure to disable all settings under Logins & Passwords in Firefox for Android. Unfortunately "suggest logins" isn't an option you can enable/disable in Firefox for Android presently. However as I'm continuing to use the browser on my phone, it still pops up the suggested logins prompt at the bottom of every login page.

This has grown into quite the annoyance for me, I must admit. Can you please inform me how to permanently disable the suggested logins prompt in Firefox for Android moving forward? Thanks in advance for your assistance!

Asked by Colin 1 year ago

Last reply by Paul 1 year ago

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Autofill in other apps not working

Since 3 or 4 versions ago "autofill in other apps" doesn't work for me or my wife at all. I'm currently running Firefox for Android version 101.2 on a Pixel 6 Pro. My wif… (read more)

Since 3 or 4 versions ago "autofill in other apps" doesn't work for me or my wife at all. I'm currently running Firefox for Android version 101.2 on a Pixel 6 Pro. My wife is running the same browser version on a Galaxy S22.

The feature worked great when it was first introduced several months ago but like I said above, it stopped working properly about 3 or 4 browser versions ago. It'll still show the "unlock Firefox" fingerprint icon in the keyboard text options, but when pressed & fingerprint verified nothing happens.

I was really hoping Mozilla would have this patched by now, as it's such an essential feature, but that hasn't happened yet. Please fix this! Thank you.

Asked by Colin 1 year ago

Last reply by Paul 1 year ago

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My Location

I am desperately trying to figure out how to change my current location and Firefox so that it is more accurate, for some reason it has me located 200 miles west of my ac… (read more)

I am desperately trying to figure out how to change my current location and Firefox so that it is more accurate, for some reason it has me located 200 miles west of my actual location. I have attempted to turn settings on to allow for better location, I have cleared cach, I have done several searches and all attempts using those prompts have done nothing. My last resort would be to uninstall Firefox and reinstall but that will cause all my information, Ie: passwords, bookmarks, site permissions to be lost as far as I am aware. I have another Android phone using Firefox and it has no issue with my location. Please, please somebody tell me how to fix this issue.

Asked by nbarnesb3 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago