Showing questions tagged: اعرض كل الأسئلة

Videos stutter

Hi, I have a problem with my firefox app. Everytime I play or skip a port of a video, it plays stuttering and return normal only If I rewind some second (if I pause it no… (read more)

Hi, I have a problem with my firefox app. Everytime I play or skip a port of a video, it plays stuttering and return normal only If I rewind some second (if I pause it nothing change). Anyone knows why? Is there some way to solve this problem? I have deleted every data, cookies etc, every add-on and reinstalled the app but nothing changed. I also formatted every setting of my device but same result. Oh, also, this problem don't happen with other apps like gallery or chrome video (I hope bitrate doesn't cause problems).) .

Asked by marianiiccolo 2 months ago

Last reply by Axel 1 month ago

Ugly "customise homepage" button with latest update

Since updating to v 122.0 (Android) today, my home page displays a permanent intrusive "Customise homepage" button on my Homepage (see attached picture). This is totally… (read more)

Since updating to v 122.0 (Android) today, my home page displays a permanent intrusive "Customise homepage" button on my Homepage (see attached picture).

This is totally redundant when you can simply access this in 2 clicks from the taskbar. Why are such cosmetic features forced onto users? Customising my homepage is something I would do once, I don't need it to be slapped on my face every time I reach my home page.

Please advise, this is extremely annoying.

Asked by hevinroyal 3 months ago

Last reply by Paul 3 months ago

why are websites so big?

I'm running Samsung Dex and all the websites features are way too big on Firefox. I cant even see what im typing right now, all i see is a giant "support moz://a" It's 2… (read more)

I'm running Samsung Dex and all the websites features are way too big on Firefox. I cant even see what im typing right now, all i see is a giant "support moz://a"

It's 2024. Get it together Mozilla. There is no option to zoom out. There is no option for desktop pages by default. It's bad enough you are bending to the other corporate sites and limit what plugins we can use here.

But Firefox Mobile is too stupid to figure out it's on a full-size display and it's too retarded to have the settings requirednto resize it myself.

Asked by William Schwening 2 months ago

Lost my passwords after reinstall

Samsung Galaxy S9 plus. I mistakenly uninstalled Firefox, then reboored and reinstalled it. How do I recover my saved passwords? I tried going to the Data folder, but … (read more)

Samsung Galaxy S9 plus.

I mistakenly uninstalled Firefox, then reboored and reinstalled it. How do I recover my saved passwords?

I tried going to the Data folder, but there is only 1 folder there, "export messages", for an app that lets me print out or save existing text messages .

Help!!

Asked by whattodo 2 months ago

Last reply by TyDraniu 2 months ago

auto fill doesn't suggest new passwords in Android apps

If I try and use Firefox as my android password manager when I'm filling in details on an app I get prompted to unlock Firefox and it can search for existing accounts but… (read more)

If I try and use Firefox as my android password manager when I'm filling in details on an app I get prompted to unlock Firefox and it can search for existing accounts but it doesn't reliabiy suggest new strong passwords on account creation screens.

Asked by saurbaum 2 months ago

Last reply by Paul 2 months ago

Tab reloads everytime i close the app and open it up shortly

On my Android phone, Xiaomi Mi12T Pro, when i leave Firefox and open it up again, it always reloads the before opened tabs page. I disabled all battery optimization for t… (read more)

On my Android phone, Xiaomi Mi12T Pro, when i leave Firefox and open it up again, it always reloads the before opened tabs page. I disabled all battery optimization for this app and it still has to reload the tab after having the app closed for a small time.

Asked by Manu 3 months ago

Last reply by Garrett24 3 months ago

If i click on links on private browsing its automatically opens in normal tab

Hi there, I am a fan of Firfox Browser in PC but on mobile i have issue of private browsing not function normally. I search a query in private browsing tab its response … (read more)

Hi there,

I am a fan of Firfox Browser in PC but on mobile i have issue of private browsing not function normally. I search a query in private browsing tab its response back with relevant pages if i click on any response it immediately open that link in normal tab i have attached screen short for your reference. I am feel free to give any relevant information required for u. I hope you will address this issue soon

Thank you.

Asked by aravinthpandit2014 2 months ago

can find my Mozilla Firefox old data after login Mozilla Firefox profile account

Dear support, Emergency my needs help. Around 10 year plus I am using Mozilla Firefox account and my all data backup, password, web bookmark etc save in my Mozilla acco… (read more)

Dear support, Emergency my needs help. Around 10 year plus I am using Mozilla Firefox account and my all data backup, password, web bookmark etc save in my Mozilla account ([edited] @gmail.com ) . But suddenly this month I change my PC windows and after install Mozilla Firefox and login my Mozilla account I can't find my old data, bookmark, password in my Mozilla account, it's so dangerous for me if I loss this . Please sir as soon as possible fixed my problem and help me to find my all Mozilla account sync data.

Name- Mehedi Hasan Ujon Mozilla account email - [email removed] Mobile: [phone# removed from public support forum]

Asked by SRA.aAkinujOn 3 months ago

Last reply by Paul 3 months ago

Video are played very choppy

video on websites dont play very smoothly. they are always choppy, and look like they are playing on a really low frame rate. the same os true for youtube, instagram wher… (read more)

video on websites dont play very smoothly. they are always choppy, and look like they are playing on a really low frame rate. the same os true for youtube, instagram where it is very laggy when any video is played. ps. im on android, cant seem to open about:config area

Asked by amado 2 months ago

App opens erroneously after defaults are cleared

I have the Goodreads app installed on my OnePlus 8 running Android 13.1. When I get emails from members who comment, instead of the app opening Firefox opens a tab after … (read more)

I have the Goodreads app installed on my OnePlus 8 running Android 13.1. When I get emails from members who comment, instead of the app opening Firefox opens a tab after having cleared defaults. I have also selected the Ask When opening settings but nothing changes. Please explain how to fix this. Thanks

Asked by jontalk 2 months ago

links from Gmail keep opening in Firefox floating window

I open Gmail links and Firefox opens then in a floating window in android tablet. How to fix this? This is really annoying. I've tried unchecking the Gmail open links in … (read more)

I open Gmail links and Firefox opens then in a floating window in android tablet. How to fix this? This is really annoying. I've tried unchecking the Gmail open links in Gmail to speed up browsing setting but that didn't work. Firefox is my default browser . I'm on news Lenovo tablet. I installed Firefox and from Day one I have this problem even before changing any Firefox settings. When I change default browser to Google Chrome it works fine . Also on my Samsung phone the Gmail links open fine in Firefox. I'm only having this problem on my tablet. Can anyone please help?

Asked by DongleBoy 2 months ago

my Google account is hacked n identity thrives just hacked my thrives again. Can you take care of this matter. it b is someone close by my location.

My Google account is hacked by a tablet a Samsung A03 and Ao13. My account Firefox just got hacked by people nearby my location. Thank you in your help.

Asked by paulluce4 2 months ago

Last reply by Paul 2 months ago

permanently block websites

How do we permanently block and keep a website from being able to return bk into a person's life after the site was the cause of an immense amount of financial and emotio… (read more)

How do we permanently block and keep a website from being able to return bk into a person's life after the site was the cause of an immense amount of financial and emotional hardship. By having something that does this, like the Duck browser does, our clients, friends and family will feel more safe, right?

Asked by Bonita Morales 2 months ago

Last reply by Kiki 2 months ago

Youtube is stuttering when i play it through Firefox on my Android phone

Hi! I been using youtube through firefox on my phone for awhile now. Mostly since it allows me to play the video when the screen is off. I have now swapped phone to a HT… (read more)

Hi! I been using youtube through firefox on my phone for awhile now. Mostly since it allows me to play the video when the screen is off.

I have now swapped phone to a HTC U23 Pro. After the change everytime that i look at a video now it stutters a lot. No matter the network connection.

On my old Samsung A71 it still works fine.

It works fine in the youtube app or through grayjay.

Have removed every add on i have and resinstalled firefox but the issue is the same.

Any tips on what i can do to fix it?

Asked by Simpan 2 months ago