Showing questions tagged: اعرض كل الأسئلة
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Upload impossible

I cannot upload any file, neither images nor documents. After selecting a file for upload the download/upload speed is reduced to less than 1KB/s and that's it. I still c… (read more)

I cannot upload any file, neither images nor documents. After selecting a file for upload the download/upload speed is reduced to less than 1KB/s and that's it. I still can send emails with huge attachments without any problem.

Asked by p_lemke 10 months ago

Last reply by Paul 9 months ago

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how to stop mobile app refreshing in background

Is there any way from stopping firefox mobile from refreshing itself whenever I go to different app to respond someone's message or copy some info? I had turned off/on … (read more)

Is there any way from stopping firefox mobile from refreshing itself whenever I go to different app to respond someone's message or copy some info?

I had turned off/on any settings regarding battery usage for this app and it didn't help. I use redmi note 12 and I had same problem on my previous phone redmi 8. I also use Firefox app on iPad air 4 and don't have such problems.

It's literally the only thing that bugs me regarding Firefox, I have no other complaints just this foreced refresh.

Asked by kinocharlley 10 months ago

Last reply by techguy150 10 months ago

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Fast Access to Password

I use the Firefox password manager build into the Web browser app on android. Sometimes the autofill doesn't work on some apps/webservices so I need to manually copy the… (read more)

I use the Firefox password manager build into the Web browser app on android.

Sometimes the autofill doesn't work on some apps/webservices so I need to manually copy the password across.

Since you stopped supporting lockwise, this is a massive pain, I need to click through many menus, and once I change screen the vault locks again meaning it's very cumbersome to copy a username and password.

Is there a shortcut to access the password vault directly? Is it possible to add a widget that launches straight into the vault in the browser?

Asked by Josh Warren 10 months ago

Last reply by Paul 9 months ago

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blank spots on specific web pages

When I'm on any page on a particular website, in this case archiveofourown.org, there are patches of text on the page that do not show up unless highlighted. This problem… (read more)

When I'm on any page on a particular website, in this case archiveofourown.org, there are patches of text on the page that do not show up unless highlighted. This problem has recently gotten worse, with more and larger blank spots and even sometimes the text not even showing up when highlighted. I've tried refreshing the page, restarting the browser, switching to the desktop site (same problem there), uninstalling and reinstalling the browser app, and restarting my phone, none of which has had any effect. I haven't had this problem on any other site so far, and I have no problems with the same site using Firefox on my laptop.

Edited to add: I've now also had this problem on THIS site.

Asked by Calico Jack 10 months ago

Last reply by Paul 10 months ago

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'OPEN IN APP' option is missing

The 'Open in App' button is missing in the overflow button. I'm using Firefox beta for testers on Android. Version 115.0b3 I've attached here a screenshot of the overfl… (read more)

The 'Open in App' button is missing in the overflow button.

I'm using Firefox beta for testers on Android. Version 115.0b3

I've attached here a screenshot of the overflow button while browsing YouTube.com on Firefox browser.

Asked by sak06786 11 months ago

Last reply by Paul 11 months ago

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Desktop Option (always open in...)

Have they ever given us an option to make a tab always open in desktop mode? Yeah, I realize everybody doesn't need it and the average person might not want it but there … (read more)

Have they ever given us an option to make a tab always open in desktop mode? Yeah, I realize everybody doesn't need it and the average person might not want it but there are enough of us though who do that, it should still be an option, hence the word option.

So if they haven't given us the option, is it possible to make them aware that there should be an option to make tabs open always and desktop mode for those of us who choose to do so? Those of us who are too ignorant to know any better won't be using them in the first place or those who have smart enough to realize that there is the option but chooses not to use it well. Guess what? They'll choose not to use it, but please don't restrict my options because you're trying to cater to those who don't want them. In this case more is better.

Asked by brad.hurt 10 months ago

Last reply by Paul 10 months ago

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Firefox Android app takes seconds to fully load, even though my wifi is fine

To sum it up, I have this issue where opening the app to the homepage and searching something or going to a website will result in the page taking up to 10-15 seconds to … (read more)

To sum it up, I have this issue where opening the app to the homepage and searching something or going to a website will result in the page taking up to 10-15 seconds to fully load. What is weird, though, is that it will not do this if I open another tab and search something. Same thing if I fully close the tab and leave the app, but I go right back into the app to search something, almost like this issue also doesn't happen if I had recently used the app. The second I don't use it for a while, though, the problem happens again. Is there a fix for this? I've tried force stopping the app, clearing the cache, and uninstalling/reinstalling, but it still happens. I checked my internet speed, and everything is fine on there. I also checked how fast other apps load, and they load normally. What is going on? This is very frustrating.

Asked by erihamster532 10 months ago

Last reply by techguy150 10 months ago

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Google search on top of list

The new search setting on the address bar is great especially after you decided to diminish your app by only showing me 2 history in an update a year ago. Now i can just … (read more)

The new search setting on the address bar is great especially after you decided to diminish your app by only showing me 2 history in an update a year ago. Now i can just search my history again with more than 2 results. However, i want it defaulted to search my history. Why is Google the default and how can i change it?

Asked by chiashinkoh 10 months ago

Last reply by Paul 10 months ago

  • المُؤرشفة

Browser freezes when switching between apps.

Hello, henever I tap a link that subsequently opens to an app of some sort, say for instance YouTube, and then come back to Firefox, Firefox will become completely unresp… (read more)

Hello, henever I tap a link that subsequently opens to an app of some sort, say for instance YouTube, and then come back to Firefox, Firefox will become completely unresponsive.

I can get it working again if I gesture into my open apps and "refresh" Firefox by opening it again. This happens frequently and is quite annoying.

Any suggestions or is this a reoccurring issue?

Asked by sora434 10 months ago

Last reply by Paul 10 months ago

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Download doesn't start automatically and failed

When i download movies and web series download start but some time network problem stop download. Some browser like brave, samsung internet are started failed download au… (read more)

When i download movies and web series download start but some time network problem stop download. Some browser like brave, samsung internet are started failed download automatically but firefox doesn't and when i tap on retry download start but always in zip file doesn't extract. Please improve download manager.if you consider please provide protonpass manager.bitawarden play store data protection is note good. Its share details with third party.

Asked by 8000vsa1 10 months ago

Last reply by Paul 10 months ago

  • المُؤرشفة

Firefox get often stuck in Poco X5 (MIUI 13)

Hello, on my new powerfull Poco X5 pro, Firefox get often stuck, remaining in white page or in the previous page, and I often need to close the tab and reload the desired… (read more)

Hello, on my new powerfull Poco X5 pro, Firefox get often stuck, remaining in white page or in the previous page, and I often need to close the tab and reload the desired page in another tab.

I noticed that this happens often (always??) when clicking a ling in other apps (Firefox is the default browser)

Any idea what's happening here and how to get back my beloved fox?

Asked by antonello1 9 months ago

Last reply by Medhasree Suram 9 months ago

  • المُؤرشفة

Latest Firefox Nightly version 116.0a1 not working on Android 12

I installed the latest Nightly version 116.0a1 today (June 12), and it won't open. The only error message that shows is one asking to clear the browser's history in order… (read more)

I installed the latest Nightly version 116.0a1 today (June 12), and it won't open. The only error message that shows is one asking to clear the browser's history in order to open it. I haven't done that yet. Clearing the cache and restarting the app does not solve the problem.

This is happening on a OnePlus 7T using Android 12 (T-Mobile version).

Asked by Guatiao 11 months ago

Last reply by Paul 11 months ago

  • المُؤرشفة

open in app option not visible

There used to be an optio open in app option under 3 dot menu right hand corner but after updating to latest version it has gone. I need that option badly. Please help g… (read more)

There used to be an optio open in app option under 3 dot menu right hand corner but after updating to latest version it has gone.

I need that option badly. Please help getting that back I don't want to clear data or uninstall as it will completely ruin many settings logins layout ETC it will be chaos for me

Also please share Firefox customer support mail Id so I xan directly take it upto them.

Asked by sudeep2603 9 months ago

Last reply by Medhasree Suram 9 months ago