private history mode

Hello Why getting a black mask and purple screen. I did not set private and security is in lower case and cant access. I want the normal screen with history that I can de… (read more)

Hello Why getting a black mask and purple screen. I did not set private and security is in lower case and cant access. I want the normal screen with history that I can delete myself. Not sure if this is new or update caused this to change.thxs joseph

Asked by joseph paul falcone 2 weeks ago

private history mode

Hello Why getting a black mask and purple screen. I did not set private and security is in lower case and cant access. I want the normal screen with history that I can de… (read more)

Hello Why getting a black mask and purple screen. I did not set private and security is in lower case and cant access. I want the normal screen with history that I can delete myself. Not sure if this is new or update caused this to change.thxs joseph

Asked by joseph paul falcone 2 weeks ago

Login to profile using two-factor authentication

Hello. I tried to log into account with two-factor authentication. after entering the code, the error "missing parameter: %(param)s" appears. Thanks for spending a time … (read more)

Hello. I tried to log into account with two-factor authentication. after entering the code, the error "missing parameter: %(param)s" appears. Thanks for spending a time

Asked by d.wine 1 week ago

Hacked...should I cancel my account?

Hello...my question is if I should go ahead and cancel my account? Ive been hacked and they are even changing my settings - as well as in my add ons. They've even added… (read more)

Hello...my question is if I should go ahead and cancel my account? Ive been hacked and they are even changing my settings - as well as in my add ons. They've even added some that I did not choose. They are adding many site addresses and marking them as trusted when they shouldn't be. I even am not able/allowed to clickk on certain boxes...likke when I try to add a proxy. I think they operate in real time. I just think it mighht be best to cancel for my own security. I don't know what they are capable of doing.

I didn't even create my account. But it had my email addresses. So I changed the password immediately. I know it is some sort of organization because I always receive error messages saying "Access Denied", "Contact your Administrator" or "Contact your IT Department."

Are you at all able to possibly help me? I do plan to file a police report, but it would be very advantageous to me if I could offer them more information and hopefully press charges because this has been going on since I moved to the Netherlands 7 years ago. And no antivirus/antimalware works. Even repairs, factory resets and buying new phones haven't helped me either. As you know, there are very strict privacy laws here.

Ok, thank you very much for your time and any assistance or advice.

I am trying to add some screenshots (where it says to add images) and it won't even allow me to do that.

Asked by edlesemann 1 week ago

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a e mai

A e Mail hacked pushing fishing illegally my Accounts changed passwords a [expletive] Hacker [email address] hacked me and my Password i Not come INSIDE please helped my … (read more)

A e Mail hacked pushing fishing illegally my Accounts changed passwords a [expletive] Hacker [email address] hacked me and my Password i Not come INSIDE please helped my Account [email address]

Asked by Roland Roeben 1 year ago

Last reply by Paul 1 year ago

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two-factor authentication and samsung

Good morning - I wanted to set up two-factor authentication with your browser for security reasons. A code comes up that one uses with one's phone. I connected with it, b… (read more)

Good morning - I wanted to set up two-factor authentication with your browser for security reasons. A code comes up that one uses with one's phone. I connected with it, but I couldn't finish setting up the 2FA. Here's the problem: My Samsung Note 20 Ultra has fingerprint scanning on the screen. Since I bought it, I tried using the fingerprint feature, but it is a beast to get my prints scanned and then it can hardly ever scan my print successfully. So I gave up using fingerprints altogether. So I scan your code, and it wants me to do the whole fingerprinting thing with my phone in order to set it up. It doesn't give me the option to use the security that I did choose to use with my phone. Please advise how I can get 2FA without doing all of this. Thanks. Ritva

Asked by ritvareiki 11 months ago

Last reply by cor-el 11 months ago

hacked

bold textI need you to help me get into a real website I've had a bunch of people follow me around hacking my phones my emails I can't even get into my emails there I don… (read more)

bold textI need you to help me get into a real website I've had a bunch of people follow me around hacking my phones my emails I can't even get into my emails there I don't know what they're doing what exactly it is but I need these people to stop I'm trying to get into a secure website and I can't it's a fake app they swapping my phone to a little exactly like a regular phone but it's all absolutelyman I've been hacked I've been trying to learn to see how I could get the beginning and end point so I can block them with the security but they're going in through absolute just like Google apps that look just like Firefox they block me and it's like a fake app that I'm going into right now I finally got into the real Apple Firefox but they keep sending me back I have to go back with him back application program and it's a secure website and it won't let me in please help

Asked by joyce 1 month ago

Last reply by Paul 1 month ago

Unwanted malware website on homepage

I have Avast premium security on my Android Motorola G6. Every time I open Firefox this malicious website tries to open! I deleted my history and it still comes back. Als… (read more)

I have Avast premium security on my Android Motorola G6. Every time I open Firefox this malicious website tries to open! I deleted my history and it still comes back. Also when I'm not using the Firefox browser it still tries to open! Once I open the browser sometimes there are as many as seven or more attempts by this page to open! PLEASE HELP ME GET RID OF IT PERMANENTLY! Thank you! Email removed for privacy reasons

Asked by anthony brooks 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

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Password change

As I was changing my password I believe someone else who is already hacked into my device, changed it before I could get it typed in completely. I know what I changed it … (read more)

As I was changing my password I believe someone else who is already hacked into my device, changed it before I could get it typed in completely. I know what I changed it to or was going to change it to but I received a notification before I completed typing it in. This is the reason I switched to the Firefox browser for the security that it has for it's accounts. Thank you in advance, any help would be greatly appreciated.

Asked by kimmonneal 1 year ago

Last reply by Paul 1 year ago

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DuckDuckGo found a Tracker?

Hello, I apologise if this information is already available somewhere, but I just couldn't find it. I recently installed the DuckDuckGo app on Android 12 (Samsung One UI… (read more)

Hello, I apologise if this information is already available somewhere, but I just couldn't find it.

I recently installed the DuckDuckGo app on Android 12 (Samsung One UI 4.1) which has a feature that blocks trackers from other apps.

While using Firefox it seems to have found and blocked a tracker simply called "Adjust" (this is where usually a brand name to whom the tracker belongs would be, e.g. google or amazon). It asks for: Device model, OS compilation number, type of connection, screen pixel density, country, OS version, unique ID, app name, CPU name, cookies, device language, post code, device make/brand, app version, e-mail address, android advertisement ID.

I don't really know what to think about all this, but I wouldn't expect firefox to track me in any way, I've trusted mozilla so far, and am inclined to continue to do so, but I'm confused by this and don't know what to make of it. The DuckDuckGo app doesn't really offer more information, and I might try asking them as well, idk. Googling didn't really help me, so I'll be thankful for any answer.

Asked by DESKTOP 1 year ago

Last reply by Paul 1 year ago