• المُؤرشفة

Android Firefox loses all user data, including bookmarks, passwords, tabs when upgraded

I recently made the (apparently) foolish decision to allow Firefox to upgrade using the Play store App. This is on a Galaxy S8 running Android 9. Firefox 109.2.0 was inst… (read more)

I recently made the (apparently) foolish decision to allow Firefox to upgrade using the Play store App. This is on a Galaxy S8 running Android 9. Firefox 109.2.0 was installed and upon opening the App, all of my user data was gone. No tabs, bookmarks, saved passwords or other settings were available.

This is unacceptable. There appears to be no way to recover the lost information, but I am opening this case to determine if there is a recovery strategy. Of course, I don't really want to run version 109.2.0 and will revert back to something that works without losing data as soon as the missing data is recovered.

I'm not sure why the Firefox Devs seem to think that user data is a disposable and unimportant item, but I would encourage a full review of their processes to determine why they have failed so badly.

In the meantime, if anyone has a method that might be used to recover the old profile data, that would be very helpful.

Some notes: 1) No, I don't use Sync (or whatever they are calling it today) because it is a security risk in my view to have any third party including Mozilla know my bookmarks. 2) about:profiles does not work. 3) I'm not sure what version was installed earlier, but AdBlock Plus was working fine, so it may have been a year or more since my last update.

Thanks in advance for any help you can provide.

Asked by firefoxlosesuserdata23 1 year ago

Last reply by Paul 1 year ago

  • المُؤرشفة

Casting with firefox for android

Hello, I was told in a review post on google play to post here. I really wish to use firefox as my browser on my phone, but I can't get casting to work. I have a chromeca… (read more)

Hello, I was told in a review post on google play to post here. I really wish to use firefox as my browser on my phone, but I can't get casting to work. I have a chromecast connected to my TV, but when using firefox on my phone it won't work. The icon isn't even showing. Is it available through an addon or by some other means since Mozilla responded that I should ask here?

Thank you in advance.

Asked by tobias.bra 9 months ago

Last reply by Paul 9 months ago

  • المُؤرشفة

f-droid and firefox android apk download

I tried downloading the apk for firefox from https://www.mozilla.org/firefox/android/all/ but first I need to enter an email which I do not like having to do but ok I cav… (read more)

I tried downloading the apk for firefox from https://www.mozilla.org/firefox/android/all/ but first I need to enter an email which I do not like having to do but ok I caved and did it.

The email I recieved from mozilla did not contain a link to the apk. only a link to https://app.adjust.com/2uo1qc?campaign=email&adgroup=mobiledownload&creative=fx-mobile-en which got blocked by my security/privacy measures.

Where can I get the apk from? preferably from f-droid. why is not firefox available on f-droid?

Asked by firefox_sync8 1 year ago

Last reply by TyDraniu 1 year ago

  • المُؤرشفة

Fire Fox Browser support for an Amazon Fire 10HD Tablet

How to install Fire Fox Browser on my Amazon Fire 10HD Tablet? I can not get Fire Fox from the Amazon tablet app store. Will it ever be possible to use a Mozilla Fire Fox… (read more)

How to install Fire Fox Browser on my Amazon Fire 10HD Tablet? I can not get Fire Fox from the Amazon tablet app store. Will it ever be possible to use a Mozilla Fire Fox browser on my Amazon Fire HD10 Tablet?

thank you for any responses Stuart

Asked by Retired_techie 1 year ago

Last reply by Paul 1 year ago

  • المُؤرشفة

Firefox Android

Hello, This is the second time all open tabs were closed after a update. What the hell! In the past there were never that kind of problem. You don't know how much work t… (read more)

Hello, This is the second time all open tabs were closed after a update. What the hell! In the past there were never that kind of problem. You don't know how much work that is for to reopen all tabs again. Why does that happen?

Asked by alex7401 9 months ago

Last reply by Medhasree Suram 8 months ago

  • المُؤرشفة

Blue dot

I'm getting a blue dot on the hamburger icon and when I tap the burger icon there's a blue dot next to "install" on the drop-down menu. However when I switch to another t… (read more)

I'm getting a blue dot on the hamburger icon and when I tap the burger icon there's a blue dot next to "install" on the drop-down menu. However when I switch to another tab there's no Blue Dot and there's no install menu item.

What is the install icon wanting me to install and if it's a Firefox update why isn't this blue dot showing on all of my open tabs?

Asked by Franco 1 year ago

Last reply by Paul 1 year ago

  • المُؤرشفة

closed tabs after Android update

Downloaded Firefox update for Android phone and it closed all my tabs, going to history only shows tabs I have opened since I started trying to solve the problem. I have … (read more)

Downloaded Firefox update for Android phone and it closed all my tabs, going to history only shows tabs I have opened since I started trying to solve the problem. I have tried signing in and out, uninstalling and reinstalling the app, syncing to laptop and pulling up history there, no luck. I have tried restoring previous session but it does not give me the option. Please help me get my tabs back!

Asked by abi.11 1 year ago

Last reply by Paul 1 year ago

Firefox on Samsung phone A32 (Android): how to check for updates

Firefox on Windows works extremely well. On my cell phone (Samsung A32) it also works very good but I cannot find anything in the Settings or Help (again on the cell phon… (read more)

Firefox on Windows works extremely well. On my cell phone (Samsung A32) it also works very good but I cannot find anything in the Settings or Help (again on the cell phone) to check for updates?

While browsing a site the site responded by saying my browser (i.e., Firefox) was not up to date.

I immediate went to find a "Check for updates" button in either Settings or Help. I could not find anything.

I assume the cell Firefox is up to date since the latest rev is shown as 122.0 and dated in late January 2024 but there is no button within the cell phone App to verify this.

Could someone suggest how to check on my Android cell phone (Samsung A32) if the Firefox is up to date?

Appreciate any suggestions.

Asked by John 2 months ago

Last reply by James 2 months ago

  • المُؤرشفة

Firefox for Android 12

Cannot find Firefox on playstore to install on my Android 12 TV box. I have been told to download the latest Firefox on my PC and use the app installer on my TV box. Can'… (read more)

Cannot find Firefox on playstore to install on my Android 12 TV box. I have been told to download the latest Firefox on my PC and use the app installer on my TV box. Can't find the APK to download.

Asked by ricketyrixon 1 year ago

Last reply by James 1 year ago

Lost my passwords after reinstall

Samsung Galaxy S9 plus. I mistakenly uninstalled Firefox, then reboored and reinstalled it. How do I recover my saved passwords? I tried going to the Data folder, but … (read more)

Samsung Galaxy S9 plus.

I mistakenly uninstalled Firefox, then reboored and reinstalled it. How do I recover my saved passwords?

I tried going to the Data folder, but there is only 1 folder there, "export messages", for an app that lets me print out or save existing text messages .

Help!!

Asked by whattodo 2 months ago

Last reply by TyDraniu 2 months ago

  • المُؤرشفة

Firefox for Android

When I attempt to use the Firefox browser I now get a page saying I should download Firefox. I already have Firefox; have used it for years. Current version 119.0 Perhaps… (read more)

When I attempt to use the Firefox browser I now get a page saying I should download Firefox. I already have Firefox; have used it for years. Current version 119.0 Perhaps I should get rid of it entirely; and download it again? If so will it be able to recognize me by my current email and code? Obviously my email and codes won't change; so I must be able to use them if I reload Firefox/ Mozilla as new. This is the third attempt to solve this. The phone is an Android A10E

Contact: [removed emails from public]

Asked by frieradler 6 months ago

Last reply by Paul 5 months ago

Firefox Icon missing after downloading

I want to get a Firefox Icon. I recently re-downloaded Firefox but didn't get an Icon on my android phone. Pressing the Icon (prolongingly) didn't work. Please checkout m… (read more)

I want to get a Firefox Icon. I recently re-downloaded Firefox but didn't get an Icon on my android phone. Pressing the Icon (prolongingly) didn't work. Please checkout my download if possible and send me an Icon. Thanks,

[email address]

Asked by frieradler 3 weeks ago

Last reply by Paul 3 weeks ago

firefox for android

Why do I have to go to google to download this app? I do not use Google. If you are controlled by Google please let me know so I can make other choices. Is there an AP… (read more)

Why do I have to go to google to download this app?

I do not use Google. If you are controlled by Google please let me know so I can make other choices.

Is there an APK repository or on your site I can go to for the android app?

Thanks

Asked by poksalid 2 months ago

Last reply by Paul 2 months ago