• المُؤرشفة

“Save as PDF” function problem

Hello, I meet such a problem, as I would get an unexpected huge blank pages gap inserted in PDF files when I use the “save as PDF” function. Moreover, it isn't inserted … (read more)

Hello,

I meet such a problem, as I would get an unexpected huge blank pages gap inserted in PDF files when I use the “save as PDF” function. Moreover, it isn't inserted between paragraphs but it devides a very sentence, thus I suppose this problem might not be caused by webpage editors' editing error. I used to get normal results by this function, but I've also got several this kind of results. Will there be any solution?

Asked by blinkripplezw 6 months ago

Last reply by blinkripplezw 6 months ago

  • Locked

how to restore session lost because of firefox update

just lost several hundred tabs on Firefox mobile right after it updated itself. The most recent tabs show only ten of those tabs, which were all opened and closed today … (read more)

just lost several hundred tabs on Firefox mobile right after it updated itself. The most recent tabs show only ten of those tabs, which were all opened and closed today and aren't part of what I need to restore.

How do I get my tabs back? I've seen no 'restore previous session' option. My laptop only shows the few I have open now. What do I do to restore them?

Asked by Katerpie 2 days ago

Last reply by Paul 1 day ago

How to disable the 'download complete' pop-up??

Hi. Is there a way to disable this popup in firefox android? I see it's an option on desktop via support:config, but not mobile. It is persistent and takes up a good c… (read more)

Hi. Is there a way to disable this popup in firefox android? I see it's an option on desktop via support:config, but not mobile. It is persistent and takes up a good chunk of the screen. When downloading a lot of images in a row it makes navigation difficult.

I'm confident there's a way bc I'm sure tons of us have been asking the same question for a long time now. If not - 'new feature/bug request' I/we will do.

Thank you.

Asked by Carini Reprise 2 days ago

Suspected Scam 'your account has been hacked'

I've got notifications informing me with various sentences. That my account has been hacked, Scammers have your passwords, your card details have been stolen. These messa… (read more)

I've got notifications informing me with various sentences. That my account has been hacked, Scammers have your passwords, your card details have been stolen. These messages are only in Notifications not one email received. I feel they are scams. Anyone else had this. All my accounts are locked down so I'm not alarmed. And all is fine. Anyone out there that can offer their experience? Thanks

Asked by flissa3 3 days ago

  • المُؤرشفة

[LG Electronics] I need a guide to use the Firefox Browser app on an Android GO device. Also, I need Mozilla developer contact information for support.

My name is Mr. Yeo, a developer at LG Electronics’ H&A headquarters. ============================================================================ In the p… (read more)

My name is Mr. Yeo, a developer at LG Electronics’ H&A headquarters.

         ============================================================================

In the past(2022), I had ever get in touch with <kapil@mozilla.com> by email about Fenix, which is available as Open Source on Github, to include it in our product.

But now, <kapil@mozilla.com> email address is not valid any more. So I had no choice but to leave an inquiry here.

==> Question 1

 :  Can you provide contact information for a new support person to replace <kapil@mozilla.com> for cooperation between LG Electronics and Mozilla?
         ============================================================================
         ============================================================================

Our team is considering a product for Android GO devices. So we're trying to mount the Firefox app here.

Because Android GO devices are low-end products (= RAM size : 2GB) An app such as Firefox Lite is more suitable than Firefox.

However, I found out that Firefox Lite support has ended. I also found articles mentioning Firefox Focus as a replacement.

==> Question 2

 :  From Mozilla's perspective, 
    we would like to ask what method you could suggest for companies developing low-end products 
    based on the Android GO platform to install Firefox apps.
         ============================================================================

Thanks.

Asked by hyeondug.yeo 6 months ago

Last reply by amoya815 5 months ago

Weird scrolling glitches

I have been seeing these annoying colorful dots popping up on websites that ruin the otherwise excellent browsing experience. They sort of move around as I scroll. They a… (read more)

I have been seeing these annoying colorful dots popping up on websites that ruin the otherwise excellent browsing experience. They sort of move around as I scroll. They aren't limited to specific websites and show up randomly.

When they strike, certain site elements disappear too - like the social sharing badges in the screenshots I've attached.

Thought it was a temporary problem that'd be fixed with an update but it's stuck around for months now.

Anyone else facing this problem?

Asked by Zohaib Ahmed 3 days ago

tabs and auto updates

I just lost several hundred tabs on Firefox mobile right after it updated itself. The most recent tabs show only ten of those tabs, which were all opened and closed tod… (read more)

I just lost several hundred tabs on Firefox mobile right after it updated itself. The most recent tabs show only ten of those tabs, which were all opened and closed today and aren't part of what I need to restore.

How do I get my tabs back? I've seen no 'restore previous session' option. My laptop only shows the few I have open now. What do I do to restore them?

Asked by Katerpie 3 days ago

Last reply by Katerpie 1 day ago

  • المُؤرشفة

Seeking Guidance on Native App Communication in Firefox Android Add-On Development

I am working on an extension/add-on Firefox for android. Our extension wants to communicate with a native app and fetch data from there. I tried nativeMessaging but it i… (read more)

I am working on an extension/add-on Firefox for android. Our extension wants to communicate with a native app and fetch data from there. I tried nativeMessaging but it is not supported by Firefox. . While researching, I came across articles discussing Firefox's 120 build, which is expected to provide enhanced support for add-ons. However, I couldn't find any information regarding native app communication in these resources. I'm seeking assistance or guidance from someone who may have insights into this matter.

Asked by diwakar ram 6 months ago

Last reply by Paul 6 months ago

Samsung Internet keeps becoming the default browser

I'm using Samsung Galaxy S24 Ultra. Is there a way to prevent Samsung Internet from changing my default browser from Firefox? This problem has recently cropped up. Some a… (read more)

I'm using Samsung Galaxy S24 Ultra. Is there a way to prevent Samsung Internet from changing my default browser from Firefox? This problem has recently cropped up. Some apps may have a link to a website in their menu. Even though I set Firefox to be the default, if I select one of those links, up pops the welcome screen for Samsung Internet. The default setting is now Samsung Internet again. It's quite annoying. I've posted to the Samsung community but haven't had a reply that works. I've tried everything that an experienced Android user would know, but nothing has worked. Thanks for any assistance!

Asked by Mike J 5 days ago

  • المُؤرشفة

Firefox keeps refreshing when leave and come back

How can I stop Firefox refreshing each time I have to leave to approve a purchase or get Info for a form please. It's so frustrating. I literally tap back on the window a… (read more)

How can I stop Firefox refreshing each time I have to leave to approve a purchase or get Info for a form please. It's so frustrating. I literally tap back on the window and it updates. No one seems to know why.

Asked by aussiescall 6 months ago

Last reply by TyDraniu 6 months ago

Android 14 Battery Drain with all of Firefox Versions

Hello, I'm facing a severe battery drain issue that occurs with all of the current Firefox versions for Android (Stable, Beta, Nightly). I have noticed that the problem … (read more)

Hello,

I'm facing a severe battery drain issue that occurs with all of the current Firefox versions for Android (Stable, Beta, Nightly). I have noticed that the problem mainly arises when I have played any type of video through the browser, such as a YouTube video or any auto-playing html video through a website. And I don't mean that the battery drain occurs WHILE I have the browser open, I mean in the background, after I have exited Firefox. I have also installed GSAM battery monitor with the necessary ADB battery stats permission given, and it seems that the "Video On" wakelock is always on with Firefox. It's like that the thread that plays the video has not stopped, even if I have force closed Firefox, and killed the video tab. For example, I'm attaching two screenshots from the battery monitor, where I have previously opened Firefox and played a video for like 15 seconds (see the "Audion On"), then immediately closed all the tabs and force closed the application. As you can see, the "Video On" has not stopped, like the "Audio On" wakelock, and continues to count (35 minutes). This may go on forever, such as if I leave the phone at night, I'll wake up the next day with Firefox video wakelock displaying something like 15 hours of playback (something that of course, is not true). The only way to stop the drain, is to restart the phone and not open Firefox.

Though, the issue may not even be related with video playback. I have read in the forums (like here: https://support.mozilla.org/en-US/questions/1432706) that other people are facing this issue as well, and worked around it by not using Firefox as the default browser. I have not tried it but, even if it works, this is not at all convenient. Other posts on reddit that verify the same issue I am having: https://www.reddit.com/r/pixel_phones/comments/18xh7w3/why_is_firefox_using_all_this_battery_i_havent/ https://www.reddit.com/r/zenfone/comments/18zlow0/since_android_14_video_seems_to_be_the_top/ https://www.reddit.com/r/firefox/comments/174d13d/firefox_excessive_battery_usage_on_android/

I do not wish to switch to chromium based browsers. Please take a look at the issue and let me know. Thanks a lot.

Asked by Kelsios 3 months ago

Last reply by Kelsios 2 months ago

  • المُؤرشفة

Android crashes when a download is complete

Whenever i have tried downloading anything from firefox, it crashes the system and the boot logo appears. These crashes also take a lot of time to recover from. My phone … (read more)

Whenever i have tried downloading anything from firefox, it crashes the system and the boot logo appears. These crashes also take a lot of time to recover from. My phone is vivo s1 pro and its running android 12.

Asked by Ratul 6 months ago

Last reply by Ratul 5 months ago