Showing questions tagged: اعرض كل الأسئلة

can't sync and Firefox crashes regularly after last update

Firefox Update 124.2.0 (Build #2016012559), 7a0e399c7b+ GV: 124.0.2-20240401114208 AS: 124.0 Fire HD 10 (11 generation) Build 0029294005124 FireOS 7.3.2.9 Logged into M… (read more)

Firefox Update 124.2.0 (Build #2016012559), 7a0e399c7b+ GV: 124.0.2-20240401114208 AS: 124.0

Fire HD 10 (11 generation) Build 0029294005124 FireOS 7.3.2.9

Logged into Mozilla, Sync now does nothing, "Last synced: never" Also crashes frequently all since last update.

Asked by becyclist-temp 1 month ago

Last reply by Paul 1 month ago

Accessing local HTML files on my android, sync

There are three problems, all related, that are frustrating me with Firefox on Android. I have a Samsung Galaxy 24+. I am trying to get Firefox to use a local HTML file t… (read more)

There are three problems, all related, that are frustrating me with Firefox on Android. I have a Samsung Galaxy 24+. I am trying to get Firefox to use a local HTML file that are my bookmarks, but I am stymied at every turn:

1) when I click on the local, Galaxy, HTML file, I get the standard "Open with" pop up, but they only list: Chrome, HTML View, Android's Internet browser, and Samsung Print Services. Why doesn't Firefox show up there? This is important to me. Is Firefox failing to register its browser properly in Galaxy products?

2) The next thing I try to do is to sync bookmarks so that I can use my hundreds of bookmarks (rather than adding them into Firefox one at a time). So, I click on the famous three vertical dots and there is no "Sync" function in that menu, see attached. So I cannot import my bookmarks from my PC's bookmarks.

3) Thirdly, I try to type into the URL field what Chrome uses to access local files, which is for example: "content://media/external/file/1000005061" but Firefox android does not recognize that. When I change it to "file://media/external/file/1000005061" that does not work either.

Can you fix the three issues above? Thanks. Rick. see attached.

Asked by Rick17 1 month ago

Last reply by Paul 1 month ago

Syncing Bookmarks in FF for Android

Hi there, I recently downgraded Firefox on my Android (5.1.1), as the new versions of the app became to get heavy. I have logged in with my Account and am now trying to… (read more)

Hi there, I recently downgraded Firefox on my Android (5.1.1), as the new versions of the app became to get heavy.

I have logged in with my Account and am now trying to get the bookmarks synced. I have no Desktop right now to pair. The bookmarks and the Account are only available on my iPad, where FF is logged in and has the bookmarks synced.

Any ideas how I can fix this? Thanks for any help and regards, Dan

Asked by Dan 5 months ago

Last reply by Paul 5 months ago

mobile password export

Hello, I need to know how to export my passwords from my mobile device without syncing to a desktop computer and doing it from there. How do I do that from my mobile devi… (read more)

Hello, I need to know how to export my passwords from my mobile device without syncing to a desktop computer and doing it from there. How do I do that from my mobile device? Thank you.

Asked by jn097 5 months ago

Last reply by Paul 5 months ago

There is no "Sync and Save Data" option for syncing phone and laptop?

I have checked both in every option in Settings and under my email address in the Firefox app on my android phone, there is no Sync and Save Data. I want to link my phone… (read more)

I have checked both in every option in Settings and under my email address in the Firefox app on my android phone, there is no Sync and Save Data. I want to link my phone to my new laptop but it seems the tech gods wish to prevent me. Can anyone help?

Asked by 26daysofaugust 4 months ago

Last reply by Paul 4 months ago

sync collections

Have installed Firefox on Windown 11 PC , Android mobile and Android tablet. Bookmarks seem to sync across devices but i like the speed dial feature as used on Vivaldi. T… (read more)

Have installed Firefox on Windown 11 PC , Android mobile and Android tablet. Bookmarks seem to sync across devices but i like the speed dial feature as used on Vivaldi. This only appears to work on desktop as an add on but doesnt sync to the Android devices. I then discovered Collections on my Android phone which seemed ideal. Set it up and then found it didnt sync to any of the other devices. Can this be done. If not going back to Vivaldi. Very dissapointed as it seems to be a really fast browser.

Asked by rswalker1805 5 months ago

Last reply by Paul 5 months ago

Firefox Sync. How does it work?

I'm moving away from Brave for one reason: - If you do not have brave sync on at least 2 devices and your device crashes, your bookmarks are lost. Looking for a webbros… (read more)

I'm moving away from Brave for one reason:

- If you do not have brave sync on at least 2 devices and your device crashes, your bookmarks are lost.

Looking for a webbroswer with sync capability comparable to that of Google-Chrome, I remembered that Firefox exists.

And I have one question about it: How does its sync work? Let us say I am connected to my firefox sync account solely on my computer. And then my computer crashes and is unrepairable. Can I just log into my firefox account on another machine and get all my bookmarks back? (like in the case of Google-Chrome)????

Thanks!

Asked by jaksaendo05 5 months ago

Last reply by Paul 5 months ago

sync not updating folders or new bookmarks made on otherff devices

Android Samsung fold 4 has had Firefox with bookmarks from initial set up..doesn't automatically add new bookmarks and no folders immigrated from other FF devices which w… (read more)

Android Samsung fold 4 has had Firefox with bookmarks from initial set up..doesn't automatically add new bookmarks and no folders immigrated from other FF devices which work between themselves!

    I also get no sync listing when I hit the 3 vertical dots, tho the phone is listed as active I'm ff devices on mymacs!

Asked by yuppiemobile69 3 months ago

Last reply by Garrett24 3 months ago

Lost my passwords after reinstall

Samsung Galaxy S9 plus. I mistakenly uninstalled Firefox, then reboored and reinstalled it. How do I recover my saved passwords? I tried going to the Data folder, but … (read more)

Samsung Galaxy S9 plus.

I mistakenly uninstalled Firefox, then reboored and reinstalled it. How do I recover my saved passwords?

I tried going to the Data folder, but there is only 1 folder there, "export messages", for an app that lets me print out or save existing text messages .

Help!!

Asked by whattodo 2 months ago

Last reply by TyDraniu 2 months ago

profiles on android

Recently my Firefox browser updated, but my bookmarks didn't. If I try about:profiles from the address bar, nothing happens. How do I go about accessing other profiles … (read more)

Recently my Firefox browser updated, but my bookmarks didn't.

If I try about:profiles from the address bar, nothing happens.

How do I go about accessing other profiles and enhanced settings on Android.

I don't understand why my bookmarks are and other settings weren't migrated, or why before the update a warning wasn't displayed that the data would be lost or why it wasn't exported as plain text so that nothing was lost??

Asked by fbjr1229 5 months ago

Last reply by Paul 5 months ago

windows and android

I have Firefox installed on my windows 11 laptop and also my android pixel 8 pro. I want to sync the two devices so of I make changes on one it reflects on the other auto… (read more)

I have Firefox installed on my windows 11 laptop and also my android pixel 8 pro. I want to sync the two devices so of I make changes on one it reflects on the other automatically. Can I do this?

Asked by Anwbuxton 2 months ago

Last reply by TyDraniu 2 months ago

How can I be 100% sure that my passwords are not stored somewhere?

I've been deleting my saved passwords in Firefox, after migrating to a standalone password manager. It's been anything but easy (deletions are not synced, and bulk deleti… (read more)

I've been deleting my saved passwords in Firefox, after migrating to a standalone password manager. It's been anything but easy (deletions are not synced, and bulk deletion process is inconvenient to say the least).

What worries me is that my "deleted" passwords kept coming back as soon as I enabled Sync, until I realised I had duplicate devices in my Mozilla account control panel. I still have, though, some other connected services (Add-ons, Mozilla Support, Mozilla Monitor...).

Is what I've done enough to ensure they're gone? Where exactly are synced passwords stored, and how can I be sure that they aren't lying around in a Mozilla server, awaiting a future data breach? I don't have the time and energy to change 200+ passwords.

Asked by Álvaro González 2 months ago

Last reply by Paul 2 months ago

STILL Unable to sync firefox Android with Desktop due to missing Sync Menu Item

Despite your suggestion in your prematurely-closed question at https://support.mozilla.org/en-US/questions/1415834 the Android app *STILL* doesn't have the Sync and Save … (read more)

Despite your suggestion in your prematurely-closed question at https://support.mozilla.org/en-US/questions/1415834 the Android app *STILL* doesn't have the Sync and Save Data option. This is v120.1.1 (you know, well after the Overflow Menu got BROKEN in the desktop version). I have NO idea what device you must be using to suggest scanning from the keyboard, but this phone has no such item. And scanning from the camera complains that I didn't scan from the non-existent option in the app.

Asked by FFoxSync 5 months ago

Last reply by Paul 5 months ago