Showing questions tagged: اعرض كل الأسئلة

log in issues

My computer restated itself with an update. Now Firefox and all my bookmarks and saved log in info is gone. I normally can solve this by simply logging in and syncing fro… (read more)

My computer restated itself with an update. Now Firefox and all my bookmarks and saved log in info is gone. I normally can solve this by simply logging in and syncing from my phone. Firefox will not open a log in page from any of the icons on any Firefox page. I can log in using Chrome but of course sync from there is not possible. I can log in on my phone also. The problem is either my Mac settings or the Firefox settings on that computer. I have searched FAQ etc. No clear solutions can be found.

Asked by garygeorgecarpenter 1 week ago

Unable to sync firefox Android with Desktop due to missing Sync Menu Item

According to https://support.mozilla.org/en-US/kb/how-set-firefox-sync-firefox-android, there should be a Sync and Save Date option in Firefox Android Menu, but it's nowe… (read more)

According to https://support.mozilla.org/en-US/kb/how-set-firefox-sync-firefox-android, there should be a Sync and Save Date option in Firefox Android Menu, but it's nowehere to be found.

I am using the current version of fire fox and am using the same smail on both devices.

I tried using using the QR scanner from the dialogue box in the firefox keyboard, however that only brings up a "Did you use the system camera? You must pair from within the Firefox app." display.

The option is still missing from the menu.

Asked by Ava E 2 weeks ago

Last reply by Paul 1 week ago

Firefox on my Android

I have Firefox on my Windows 11 desktop computer. As of today, I cannot see my Firefox on my Android smartphone. The problem started when I saw that my computer desktop F… (read more)

I have Firefox on my Windows 11 desktop computer. As of today, I cannot see my Firefox on my Android smartphone. The problem started when I saw that my computer desktop Firefox would not automatically update. When I tried to update manually, I lost my ability to use my Android Firefox. Don't know what to do next.

Asked by tommcgrath 1 week ago

Accessing local HTML files on my android, sync

There are three problems, all related, that are frustrating me with Firefox on Android. I have a Samsung Galaxy 24+. I am trying to get Firefox to use a local HTML file t… (read more)

There are three problems, all related, that are frustrating me with Firefox on Android. I have a Samsung Galaxy 24+. I am trying to get Firefox to use a local HTML file that are my bookmarks, but I am stymied at every turn:

1) when I click on the local, Galaxy, HTML file, I get the standard "Open with" pop up, but they only list: Chrome, HTML View, Android's Internet browser, and Samsung Print Services. Why doesn't Firefox show up there? This is important to me. Is Firefox failing to register its browser properly in Galaxy products?

2) The next thing I try to do is to sync bookmarks so that I can use my hundreds of bookmarks (rather than adding them into Firefox one at a time). So, I click on the famous three vertical dots and there is no "Sync" function in that menu, see attached. So I cannot import my bookmarks from my PC's bookmarks.

3) Thirdly, I try to type into the URL field what Chrome uses to access local files, which is for example: "content://media/external/file/1000005061" but Firefox android does not recognize that. When I change it to "file://media/external/file/1000005061" that does not work either.

Can you fix the three issues above? Thanks. Rick. see attached.

Asked by Rick17 2 weeks ago

Last reply by Paul 1 week ago

  • المُؤرشفة

following laptop instructions to sync and save data on phone

Firefox on laptop says to seek and save data with food, open Firefox go to menu at shoes sick and save data but there is no option for this. How could I tell if I am sync… (read more)

Firefox on laptop says to seek and save data with food, open Firefox go to menu at shoes sick and save data but there is no option for this. How could I tell if I am synced and how to do it?

Asked by johnapanelli 1 year ago

Last reply by Spanish Eyes 11 months ago

  • المُؤرشفة

No QR code option showing in Android Firefox sync

I want to sync my new laptop to Firefox on my Android mobile. I am asked to: 1. Open Firefox on your mobile device. 2. Go to the menu ( on iOS or on Android) and tap Syn… (read more)

I want to sync my new laptop to Firefox on my Android mobile. I am asked to:

1. Open Firefox on your mobile device. 2. Go to the menu ( on iOS or on Android) and tap Synchronise and save data 3. Tap Ready to Scan and hold your phone over this code

But this command #3 is simply is not there in the Android FF settings. I see only Synchronise Now/ Device Name / Sign Out, plus Choose What to Synchronise. Nothing else. Any ideas?

Asked by Martin Gordon FF account 1 year ago

Last reply by Paul 1 year ago

  • المُؤرشفة

syncing

When I attempt to sync my devices as explained in the help instructions, I do not get the option to "sync and save data " as described in the help instructions on my phon… (read more)

When I attempt to sync my devices as explained in the help instructions, I do not get the option to "sync and save data " as described in the help instructions on my phone.

Asked by Greg 1 year ago

Last reply by Paul 1 year ago

  • المُؤرشفة

missing 'sync and save data' option ver.113 on android

Please help. My seamless syncing is not seamless. Laptop has win11, version 114, all the necessary options, but my phone has no in-browser scan accessed through the miss… (read more)

Please help. My seamless syncing is not seamless. Laptop has win11, version 114, all the necessary options, but my phone has no in-browser scan accessed through the missing 'sync and save data' option. I remain a loyal (2004) user. Thank you

Asked by Michele 10 months ago

Last reply by Richard 10 months ago

  • المُؤرشفة

Firefox Sync is completely missing from Android

The option to "sync and save your data" no longer appears in the main menu, nor under settings. Oddly, I can still send tabs from my laptop to my phone, just not the othe… (read more)

The option to "sync and save your data" no longer appears in the main menu, nor under settings. Oddly, I can still send tabs from my laptop to my phone, just not the other way around. The option to "connect another device" in the share menu uselessly tells me "to send a tab, sign in to Firefox on at least one other device," when I've already done so.

In short, this doesn't appear to work anymore: [to set up Firefox Sync in Firefox for Android]

Asked by Clara 1 year ago

Last reply by sflower1290 11 months ago

  • المُؤرشفة

How do I get my passwords, sign ins, bookmarks, etc to sync from my Firefox on my laptop to the Firefox Android app on my new phone?

How do I get my sign ins, passwords, bookmarks, etc., on my laptop to the Android version of Firefox on my new Android phone? I have signed into my Firefox on my laptop a… (read more)

How do I get my sign ins, passwords, bookmarks, etc., on my laptop to the Android version of Firefox on my new Android phone? I have signed into my Firefox on my laptop and instructed it to "Sync". It says it has synced on my laptop. Now how do I get that information I mentioned above to sync to my phone? I tried taking a picture of the QR code on my laptop but it says I need to pair it with another device, but doesn't say how to do that. I need my bookmarks, passwords, sign ins transferred/copied to the Firefox browser on my new Nokia X100 phone. It just keeps telling me I need to pair my device but no further instructions.

Asked by stevecripe57 1 year ago

Last reply by HKSim 1 year ago

  • المُؤرشفة

Firefox not user friendly

First off it set the search bar and menu at the bottom of the screen and I didn't know how to change that. Then I couldn't sync with all my account passwords and bookmark… (read more)

First off it set the search bar and menu at the bottom of the screen and I didn't know how to change that. Then I couldn't sync with all my account passwords and bookmarks previously saved on other apps. I had to delete the app because the idea of privacy is great and all but I need to get access to my preferred websites and accounts easily. If you can provide an easy fix I will give the app another try.

Thanks.

Asked by lalcastra 1 year ago

Last reply by Paul 1 year ago

  • المُؤرشفة

How do I synch Collections between all my mobile android devices.

How do I synch Collections between all my mobile android devices? [I'm not using desktop now.] I have different Collections on each of my 2 tablets and my mobile phone. I… (read more)

How do I synch Collections between all my mobile android devices? [I'm not using desktop now.] I have different Collections on each of my 2 tablets and my mobile phone. I would like to aggregate them unless there's a limit to how many Collections are allowed on a device's Firefox Homepage. thx!

Asked by T.D 9 months ago

Last reply by Paul 9 months ago